Review from Lisa N (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience

My Mother has been a resident of High Broom for two years now and throughout her time, she has been cared for with kindness and compassion.
The entertainment caters for all abilities and interests, making a personal relationship with both staff and residences very special.
Since the Covid-19 virus

started back in April, all residence families have been notified of High Brooms progress with updates weekly giving reassurance to all.
This was so important at this difficult time.
I can't recommend this care home any higher, not just for the food quality, variety as well and worldwide dishes too!
Beautiful grounds to walk in or just sit and look at for all.

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Review from T H (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience

Embraced my fathers very individual needs with humour and enthusiasm. Constantly met the challenge to keep him physically active and involved, requiring thinking outside the box. Continually evolving their dementia support to cope with a wide range of mental decline including our father, who does not

tick normal boxes or present in a more commonly acknowledged dementia fashion. Truly beautiful gardens and a non-institutional building which provides a proper homely atmosphere carefully overseen by resident cats. More independent living provided in delightful cottages within the grounds from which we benefited before a decline in mental capacity.

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Review from K G (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience

My Mum has been at High Brooms for 2-years, and I have absolutely no issues. The staff are amazing, their attention to detail is outstanding, and nothing is too much trouble. I couldn't be happier, especially when you hear such horror stories about care homes. My Mum is the least of my worries as I

know she is safe, happy, and getting all the care she needs! Thank you all so very much.

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Review from Clare B (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience

My mother has been a resident for over 3-years and has been well looked after as her physical health has deteriorated due to old age and health complications.
As she has full-mental capacity, it has been good to see how staff have respected her independence and intelligence and given her the utmost

care and attention when coping with her personal needs. I have found the manager to be excellent and always flexible, approachable and willing to respond to any queries we may have. The staff are very caring and work tirelessly to ensure everyone's needs are met and residents feel safe and secure. The home is bright, cheerful and very well maintained by a dedicated team. The activities put on for residents cater to a wide audience and range of abilities, special events are always special. The team deserve their Outstanding rating and myself and family are very appreciative of the hard work, support and kindness that they never fail to deliver.

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Review from Karen J (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience

This is a wonderful care home in a beautiful setting.
My mother was previously in another care home and was unhappy. Since being at High Brooms; she’s never been happier.
The staff are attentive, kind and so helpful.

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Review from Philip A (Son of Resident) published on 15 June 2020
Submitted via Website • Report

Overall Experience

The staff lead by the manager have been fantastic during lockdown. The decision was made to lockdown early and to date, they have been free from any infection (long may it continue). This was made possible because of the commitment of all the staff to make sure the residents remained safe while a sacrifice

to their own freedom of movement and families, I am sure. High Broom has provided excellent care for both my Mum and Dad, who have different needs and requirements. The attention to detail and the continual monitoring and discussions with residents and family is excellent. The rooms are clean and bright with friendly staff on had to assist as and when needed or necessary. Last week was Mum's 100th Birthday and while we were not able to visit in person the staff arranged an excellent celebration for Mum and set up a zoom call for us all to celebrate together. The Birthday cake made by the kitchen team was fantastic. Thank you all at High Broom.

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Review from A T (Daughter of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience

High Broom is a friendly, caring home, where my mother is treated with kindness and dignity. The staff are very approachable, always smiling and look after the residents with care, respect and compassion. There are always activities for the residents to join in and the Christmas day, party activities

and food were superb. My mother is very fortunate to have a place in this wonderful care home.

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Review from Wendy A (Daughter-in-law of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience

I have been visiting High Broom Care Home for the last 10 years and all the residents always seem very happy being cared for by the super amazing staff who always give you a wonderful welcome. The home is surrounded with a beautiful garden including a woodland walk for all to enjoy.

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Review from L C (Granddaughter of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience

My Grandmother has lived here since May and she has settled extremely well. The staff are amazing, making you feel confident that she is well looked after. The home has a warm feel about it making it feel like home. As a visitor, you feel like one of the family. There are plenty of activities within

the home that are made accessible to everyone if they wish to participate. I would highly recommend High Broom Care Home if you are looking for somewhere home from home with a warm feel.

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Review from R T (Friend of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience

I have known this resident for over 55 years. At ninety-two, and following a number of falls needing care. I try to visit once a week, and already know how special this home is. I cannot think of any negatives house, grounds and rooms are always clean and tidy.
However, the best comments relate to

activities and staff. Activities twice daily and such wonderful caring staff, always smiling, always willing to help out, such a pleasure to visit and see how well my friend thrives here.
Let's hope when it's my turn I find somewhere half as good.

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Review from L H (Friend of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience

Each time I have visited my friend he has had a fresh supply of drinking water in his room. Everywhere is very clean and the staff always say hello.

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Review from J R (Daughter of Resident) published on 13 December 2019
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at High Broom Care Home since May 2019. I still pinch myself that we found this amazing place. Mum receives a high level of care and is always treated with dignity, respect and kindness by every member of staff.
I am always made to feel very welcome every day. There are

plenty of varied activities going on. I can highly recommend High Broom Care Home.

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Review from B R (Son-in-law of Resident) published on 13 December 2019
Submitted via Postal Card • Report

Overall Experience

Staff are very friendly, caring and understanding and they are all very approachable.
High Broom Care Home is always very tidy, clean and plenty of activities going on. The gardens are superb and well looked after. There is a low turnover of staff, which ensures good continuity of care and indicates

the staff are happy as well as residents. If I needed to go into a care home, High Broom Care Home is one I would choose myself.

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Review from S H (Daughter of Resident) published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience

I continually recommend High Broom Care Home, to others over the years my mum has been a resident. She has received such amazing care, love and understanding. The staff are amazing, the home is spotless, homely and the residents are encouraged to join in the carefully planned activities. Already dressed

for Christmas, this place is second to none.

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Review from Angela S (Daughter of Resident) published on 2 April 2017
Submitted via Postal Card • Report

Overall Experience

High Broom Care Home is highly recommended. The staff and management are approachable, caring, professional and friendly. The home is set in spacious grounds with lovely views. There are numerous activities organised for the residents, which are varied and interesting. The personal care my mother receives

is both dignified and caring.

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High Broom Care Home

Care Provided by High Broom Care Home

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Funding & Fees Guide for High Broom Care Home

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