Homelea Residential Care Home

15 - 17 Lewes Road, Eastbourne BN21 2BY
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9.3 19 Reviews
  • Homelea Residential Care Home, Eastbourne
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Care Provided by Homelea Residential Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kate Barlak (Registered Manager)
  • Admission Criteria
    • LA Referrals, Self referrals, Social Services referrals
    • Ages 50+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011
    • Number of floors: 1

Funding & Fees Guide for Homelea Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,200
    • Self-Funded Residential Dementia Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £900 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,300

  • Toiletries, hair-dressing, chiropody, newspapers are excluded from the fees
  • (these prices are only a guideline, please contact Homelea Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please contact the home to book a visit, unless it is an emergency


  • Parking

  • On street parking available


Are you the Owner/Manager of Homelea Residential Care Home? View your Advertising Options

Homelea Residential Care Home Reviews (19)

9.3

Homelea Residential Care Home has a Review Score of 9.3 (9.267) out of 10, based on 7 reviews in the last 2 years. Over all time Homelea Residential Care Home has 19 reviews.

Overall Experience

  • 9
  • 6
  • 2
  • 0
  • 2

Date Published

19
2
5
7
12

Review from C S (Partner of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are wonderful the residents couldn't be treated better. Although the house could use some stronger air fresheners.

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Review from Donald P (Husband of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff show great empathy when dealing with residents and treat them with care so they can keep their dignity. It enables relatives to feel confident in the well-being of their loved ones.

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Review from S M (Daughter of Resident) published on 26 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not fault the care and attention that my mother is receiving since she arrived they are so friendly to us visitors always offering a cup of tea or coffee with biscuits and smiling.

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Review from Jane P (Sister of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my sister receives at Homelea.

Reply from Rae Cameron, Administration Manager at Homelea Residential Care Home

Thank you for your lifting comment. We strive to provide a wholesome experience at Homelea Care Home and we are pleased that we are able to make your sister happy and ensure that she receives the correct care.


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Review from S L (Daughter of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My review goes back till November 2023, as I only, now, feel I can comment truthfully, although my mum has been a resident at Homeleas for the last three years, things were not great; however, there have been significant improvements since the above date.

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Review from Eve-Marie L (Daughter of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The treatment my mum has received from the Homelea staff has been extremely caring, respectful and warm. She is treated as family, as an individual, her own preferences and choices understood and catered for. I cannot stress highly enough how grateful I am to the brilliant, responsive manager and the
wonderful staff for the kind support to both my mother and our relationship.

Reply from Rae Cameron, Administration Manager at Homelea Residential Care Home

Thank you for kind comments, we do like to make sure all our residents are treated with respect and dignity and are part of the Homelea family group. Our manager does all she can to make sure that the families are kept well-informed and that we have a cohesive relationship with all the people involved in each individuals care and needs. We are glad that you are happy with the way that we are looking after your mother.


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Review from G G (Son-in-law of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The new manager is making lots of changes for the better. The home is a lot cleaner now and the staff are very friendly.

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Review from C S (Daughter of Resident) published on 13 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received excellent care at Homelea. She has been treated with kindness and respect. The staff and management have coped extremely well during the past very difficult year. They have kept up a very high standard of care and hygiene throughout.

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Review from A Y (Son of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mum received terrible care having many falls lying on the floor for hours. Most staff couldn't understand basic English. When we moved her, she had lost loads of weight and could not walk, no effort to help her walk. Her brand new clothes were all missing. When challenged, they refused to speak to
us, I could go on. This is a terrible place! Sorry Mum.

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Review from Sandra F (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Homelea Residential Care Home for over 2 years. The staffs and management do a brilliant job they are so caring and nothing is too much to ask them. They made my mum happy and my mum was happy living there, sadly my mum passed away though health issues. Homelea you're doing
a fantastic job keep up with the good work you all do, thank you so much for the care you gave my mum and made me feel so welcome as soon as l walk through those doors and with this covid_19. Staff and management are superheroes in my eyes, well done to you all, God bless to you all.

Reply from Georgina Colvin, Registered Manager at Homelea Residential Care Home

Thank you for your kind words. We are sorry for your loss however we thank you for the compliments and messages to the staff and Homelea.


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Review from Megan S (Granddaughter of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I can't express enough how upset I am with the way this care home dealt with my beautiful Nanna. The constant lies they'd feed us with regards to what they've done/not done for my Nanna. Everything was just unnecessarily difficult in such a heartbreaking time with being her first time in a home after
a fall and a hip operation. Two external experts (paramedic and private hearing test) both personally raised their concerns with us regarding my Nanna's care, one of which made a formal complaint and raised a safeguarding issue (which is currently being investigated). When the care home received a complaint they automatically assumed it was us (her family) and rang us threatening the impact that our complaint will have on the manager's position there (we didn't even make a formal complaint, or raised any concerns to anyone at this point... but if we had, we shouldn't be directly contacted aggressively by the care home because of doing so). I could carry on but I'm restricted to 1000 words.

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Review from Linda C (Daughter of Resident) published on 22 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My 92 year old mother went into Homelea for respite care after a nasty fall and broken arm. She has been treated with utmost care and respect. The carers always have a smile and chat with mum. They have learnt her likes and dislikes which allows her to live the way she wants to. The home is clean, the
bed linen is always clean. The food is excellent. Mum especially enjoys her puddings. The residents always look well cared for.

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Review from Justin P (Son of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Various managers over the last year. Latest manager, I believe will be extremely good.

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Review from Harry M (Husband of Resident) published on 1 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the time my wife has been in care at Homelea. I have found her to be well looked after and cared for by a very friendly staff and management.

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Review from Vera O (Private Carer of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was always made very welcome on visits to Homelea.
The staff were loving and caring to all residents and did their very best to cope with their needs. It certainly lived up to its name Homelea.
The person I visited told me that he was very happy being there and the only reason he had to leave was
because his health deteriorated and it was now time for extra care in a nursing home.

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Review from Anne H (Daughter-in-law of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clean, friendly and very caring. Staff are easy to talk to and don't seem to be stressed in their work. Any problems they will listen and help. Very nice place.


Mother-in-law says food is nice but a bit cold.


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Review from Heather S (Daughter of Resident) published on 29 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident in Homelea for 11 months. The management and staff showed excellent care and compassion to her, especially during the last few weeks of her life. They too gave me support and friendship, which was a great comfort. I shall miss my visits and the dear friends I made at Homelea. Thank
you.

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Review from Chris C (Son of Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

A very friendly and welcoming home. There are plenty of staff on duty during the week and adequate number at weekends.
The staff are always working hard and ensuring the residents have what they need.

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Review from J P (Husband of Resident) published on 6 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife had been at Homelea for just over one year. I have found it to be very well run with a good change of management.
Some English staff and some not but all very caring.
My wife seems to be nicely settled there.

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Current Review Score: 9.3 (9.267)

Overview of Review Score

The Review Score of 9.3 (9.267) out of 10 for Homelea Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Homelea Residential Care Home is calculated as follows: ( (59 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 81 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Homelea Residential Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Homelea Residential Care Home

What types of Care is Homelea Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Homelea Residential Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Homelea Residential Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Homelea Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Homelea Residential Care Home to the centre of Eastbourne?

0.5 mile(s) as the crow flies, distance by road may be significantly further.