Le Brun House Ltd

9 Prideaux Road, Eastbourne BN21 2NW
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7.7 13 Reviews
  • Le Brun House Ltd, Eastbourne
Le Brun House offers people with care needs a welcoming friendly, home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.

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Care Provided by Le Brun House Ltd

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 20 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Hearing Impairment
  • Motor Neurone Disease
  • Muscular Dystrophy
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Le Brun House Ltd
  • Person in charge
  • Laura Holder (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Le Brun House do not have any strict visiting hours. They share an open house policy and invite people to visit at any time.


  • Parking

  • There is not car parking facilities but it is easy to park on the road near the home.


Le Brun House Ltd Reviews (13)

7.7

Le Brun House Ltd has a Review Score of 7.7 (7.667) out of 10, based on 1 reviews in the last 2 years. Over all time Le Brun House Ltd has 13 reviews.

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Review from J B (Daughter of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Le Brun House for emergency respite care and stayed for 10 weeks. When she first arrived she was withdrawn, stubborn about accepting assistance with personal care and refusing to eat properly. The manager and her staff went above and beyond to help my mother settle. Her newly refurbished
room at first was a little austere so some soft furnishings, pictures and teddies were installed and I took in photos from Mum's home. With lots of encouragement from the staff who are all very kind and supportive, she came out of her shell. Started eating better, taking part in activities and interacting with the other residents. She enjoyed the garden when the sun was out and the home provided ice lollies. The care is faultless.
If I was to criticise Le Brun, I would say it feels tired. There is an overall lack of soft furnishings and the aesthetic is very utilitarian. Some living room furniture, soft lighting and houseplants would improve the ambience immeasurably.

Reply from Laura Holder, Home Manager at Le Brun House Ltd

On behalf of all of the staff at Le Brun House, we would like to thank you for your review and are delighted that we had the opportunity to care for your Mum. We wish you all the best. Once again many thanks.


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Review from Pauline S (Daughter of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Le Brun on 9/12/21. It was a very worrying time. I have found all of the staff, kind, considerate, communicative and nothing is too much trouble. The manager is 100% on the game and she'll fight for the residents! The carers have been the best and are stars. My mum passed away this
weekend and the carer who looked after her that day was kindness itself, she was fantastic with mum. The two members of staff during the evening again were fantastic and kind and allowed me to stay with mum.
I would not hesitate to recommend Le Brun and its staff to anybody, whoever you have in there, they are in excellent hands.
I think they deserve a big pay rise because whatever they are paid it's not enough.
Thank you from the bottom of our hearts.

Reply from Laura Holder, Home Manager at Le Brun House Ltd

On behalf of the staff and myself, thank you so much for your kind words and wonderful review. It has been a pleasure to know mum and your family. Once again, thank you.


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Review from Michael S (Son of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Le Brun in December 2019, after spending six weeks as an emergency dementia entry to another care home outside of the Eastbourne area and since his arrival at Le Brun, the family and I could not have been happier with the treatment and care that he has received since day one. His happiness,
wellbeing, appetite, speech and all-round general condition have improved greatly in the short time he has been at Le Brun, due to the attentive, supportive and wonderful care all the staff at Le Brun have given him. We greatly appreciate all the efforts taken by all the staff, from the catering, cleaning, carers, activity co-ordinator, nursing and management to keep all residents safe and happy, which has given myself and all my dad's family and friends the greatest reassurance in these troubling times, for which all the resident's family owe them our greatest thanks and support. The facilities available at Le Brun are excellent as well as the food and medical care provided by the staff to the residents.

Reply from Danielle Green, Deputy Manager at Le Brun House Ltd

Thank you so much for your lovely review, it's lovely to be able to keep in touch, especially in these more unprecedented times. We love having Dad here as you know.
Thank you again and stay safe.


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Review from Vincent S (Son of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Le Brun has been brilliant looking after my father who has dementia. Being able to see him through the posts that the Le Brun team put up on WhatsApp while we are here in Australia means we feel more connected and can see that he's well and enjoying the activities that the team are busy organising for
the residents.
The variety and number of activities have meant that the residents are kept engaged.
My thanks go out to the Le Brun team.

Reply from Danielle Green, Deputy Manager at Le Brun House Ltd

Thank you for your kind review. We are glad we can keep in touch with you. We love having Dad with us. Thank you again and take care.


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Review from Jane M (Daughter of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Le Brun House for quite a few years now. We visit regularly at different times of the day and week. He's always well turned out. Has a lovely bright room which has his own toilet and shower. Always clean. We have provided a tv, radio, DVD player. It's well furnished.
He is relaxed and happy. The staff engage with him. He's a bit of a joker and although the staff are very professional they also have a laugh and joke with him. It's such a relief to know he's happy. They have activities daily and people come in to entertain the residents...e.g. brass band, guitar players, even a little pony. The garden is absolutely beautiful. With plenty of space and tables and chair and parasols. Many times I've arrived to find dad in the garden drinking his tea enjoying the sun. Dad also helps with the garden sometimes ( a little bit of watering the plants etc). I highly recommend Le Brun House in Eastbourne.

Reply from Danielle Green, Deputy Manager at Le Brun House Ltd

Thank you, Jane, for your lovely, kind words. Dad is certainly a character at Le Brun House, we love having him here.
Take Care and See You Soon.


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Review from Nick M (Son of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We knew straight away that Le Brun House was the right one for my mum. It was clean, airy with very friendly staff that can't do enough for Mum or us. There are varied activities, and Mum has a lovely en-suite room with level access to the dining room and lounge. She seems happy there.

Reply from Danielle Green, Deputy Manager at Le Brun House Ltd

Thank you, Nick, for your kind words.
We love having mum here.
Take care and see you soon.


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Review from Alison H (Daughter of Resident) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in really well, all staff are very caring and the home is well run and very clean. Her room is lovely there is always entertainment here. I would recommend this home.

Reply from Tracy Mines, Registered Manager at Le Brun House Ltd

Thank you so much for your lovely review. I am so pleased that you are happy with our home and that you would recommend us.


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Review from Sue P (Wife of Resident) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very fortunate that my husband is living in Le Brun House. I know he is well looked after in all respects and they truly care for him. One of the things I appreciate the most is the stimulating and proactive environment that is present. The residents are kept involved in so many things which
create variety and fun. I always find the home very clean and despite their busy routines the staff always find time to make me feel welcome. I would have no hesitation in recommending this home, it is definitely one of the best.

Reply from Tracy Mines, Registered Manager at Le Brun House Ltd

Thank you so much for your lovely kind words. We value every family members thoughts and are so happy that you think that we look after your husband so well.


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Review from Fran M (Daughter of Resident) published on 31 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Le Brun House Care Home enough for all their wonderful care for both my mum, until she passed away a year ago, and my dad, who is still a resident. The activities provided are stimulating and fun, the staff go the extra mile, and there is both friendliness and respect for
the residents and also their families. Thank you, Le Brun, it is so appreciated.

Reply from Tracy Mines, Registered Manager at Le Brun House Ltd

Thanks, Fran for your kind words. We are so lucky to have looked after Mum and are happy to know that Dad is settled and happy with us still. We are lucky that you are all part of our family.


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Review from Sharon R (Daughter of Resident) published on 31 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Le Brun House has a lovely atmosphere and is warm, welcoming, clean and tidy. The carers are truly wonderful, and make a very difficult and emotional time much easier to bear, with their respect, care and support for the residents and their families.
There is plenty of entertainment, exercise and
outings to keep the resident's happy and occupied. I have joined in on many occasions with Mum, and the parties held throughout the year are always fun. Mum is well looked after with food and drinks throughout the day. Mum is treated as an individual, which is really important to me, and I can visit her at any time, and I have always been made to feel welcome. I am extremely happy that Mum has spent the last two years here. I would have no hesitation in recommending Le Brun House and all their amazing staff.

Reply from Tracy Mines, Registered Manager at Le Brun House Ltd

Thank you so much for your wonderful comments, Sharon. I am so happy that you are happy with the care that mum receives here at Le Brun. Our home is a family orientated home and I am extremely privileged to have such wonderful staff, resident's and families who care so much.
Thank you again for the kind words.


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Review from Susan F (Wife of Resident) published on 6 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to find a home for my husband was the hardest thing I have ever had to do. Le Brun was the first I visited and I knew straight away he would be happy. I was so right and he settled in very quickly. From day one he became a member of the Le Brun family. All the staff are so caring and always professional.
My husband is loved and looked after so well. I can’t ask for more. The food is lovely, well cooked and there is always a choice. The home has recently been decorated and so much thought has gone into the improvements. A job well done. The home is so friendly and homely. Families and relatives always have a warm welcome when we visit. All the staff put a lot of effort in everything they do for the residents. In the summer a concert and BBQ was arranged for residents, staff and families, which was a great success. Many of the staff dressed up for Halloween recently. There is a Christmas party, which we are all looking forward to as last year was such fun. I would recommend Le Brun without hesitation.

Reply from Tracy Mines, Registered Manager at Le Brun House Ltd

Thank you so much for your such kind words. We love all our resident's and their families and welcome you all into the family. It has been a pleasure having him here and seeing you when you come in.


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Review from Cherry M (Daughter of Resident) published on 3 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely pleased and very grateful that our mum was accepted into Le Brun House. We were all very nervous and felt worried about our mum going into a home but Le Brun, what can I say, it is extremely fantastic. The staff are fantastic. All the staff are very professional, patient and very friendly.
It is a very comfortable, warm and loving home with no nasty smells, nicely decorated and clean. My mum is very happy here and this is a mum that never wanted to go into a home but in the end, she had to but she is very happy, much happier. The swelling of her legs have gone down, she is walking about now, she looks and is so much healthier. Her ensuite room is lovely, she is able to walk down the corridor to the dining room, TV room or the quite all-glass roof conservatory and watch the traffic, do puzzles, etc. There are plenty of activities for them, staff are always keeping an eye on my mum. They leave her door open so that she is not shut away and knock on her door to see if she wants a cup of coffee and cake.

Reply from Tracy Mines, Registered Manager at Le Brun House Ltd

Thank you so much for your lovely kind words. To receive messages of thanks like this makes what can sometimes be a tough job, so worthwhile. I will ensure I inform all of the staff. Mum has been a pleasure and settled in very quickly. Thank you again.


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Review from Patricia H (Daughter of Resident) published on 18 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident in Le Brun House since July, he was placed as an emergency respite resident but is now a permanent resident. My husband and I are happy and relieved that dad is now part of the Le Brun family, he is treated with respect and his needs met. The staff have gone out of their way
to make him and us feel welcome. Dad is happy and has settled in well. He enjoys the food and activities and interacting with other residents and the staff. When we visit, we are treated well too. We would be happy to recommend Le Brun House to anyone looking for a care home for their relative.

Reply from Tracy Mines, Interim Manager at Le Brun House Ltd

Thank you so much for the kind words. It is so nice when family members take the time and go out of their way to show their appreciation on sites like this. We are lucky to have him and you as part of our family.


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Current Review Score: 7.7 (7.667)

Overview of Review Score

The Review Score of 7.7 (7.667) out of 10 for Le Brun House Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.417 for Le Brun House Ltd is calculated as follows: ( (6 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.417

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.25 Points relating to the number of positive Reviews for Le Brun House Ltd is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 1 Positive Reviews ÷ 4 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

No image found

Laura Holder

Job Title: Manager

The manager


No image found

Ken Austin

Job Title: Director

The director


Frequently Asked Questions about Le Brun House Ltd

What types of Care is Le Brun House Ltd registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Le Brun House Ltd provide?

Own GP if required is an additional type of care provided.

How many Rooms does Le Brun House Ltd have?

There are 20 Single Rooms.

What are the Facilities & Services at Le Brun House Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Le Brun House Ltd to the centre of Eastbourne?

0.7 mile(s) as the crow flies, distance by road may be significantly further.