Cedarwood House Care Home

Hastings Road, Battle TN33 0TG
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9.8 36 Reviews
  • Cedarwood House Care Home, Battle
Welcome to Cedarwood House Care Home, nestled in the heart of 1066 country, where the beautiful countryside provides a tranquil backdrop for residents living with dementia. Here, the team are passionate about offering the best quality of life—one filled with joyful moments, meaningful activities, and the opportunity to enjoy life as residents always have.

The converted farmhouse, lovingly extended to accommodate modern comforts, is more than just a home. It’s a place where connections to the community are nurtured, not lost. The team believe in celebrating the wisdom and life experiences of residents, ensuring they continue to share their stories and feel a sense of belonging.

From nutritious, joyful meals to engaging activities designed to bring purpose to each day, the home team strive to create an environment where smiles abound. For them, there’s no greater reward than seeing residents light up with happiness, knowing they feel valued and connected.

Come and experience care that makes a difference. This is not just a home—it’s a place committed to quality of life.

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Care Provided by Cedarwood House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Cedarwood House Ltd
  • Person in charge
  • Samantha Higgins (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Cedarwood House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Residential Dementia Care from £850
    • RESPITE Self-Funded Residential Care from £900
    • RESPITE Self-Funded Residential Dementia Care from £900

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Cedarwood House Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Wheelchair Access
  • Visiting

  • You are welcome to visit at any time but please be aware that the home has busier times during the day especially at mealtimes.


  • Parking

  • Parking can be limited on-site (normally in the morning). Please call ahead and the home can advise you.


Cedarwood House Care Home Reviews (36)

Total of 36, showing 1-20
9.8

Cedarwood House Care Home has a Review Score of 9.8 (9.800) out of 10, based on 18 reviews in the last 2 years. Over all time Cedarwood House Care Home has 36 reviews.

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Review from Tracy R (Daughter of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a massive thank you to the manager and her team for their continuing care for my mum. She hadn't been well for a few weeks and was in bed for awhile. The staff were so loving and helpful, really caring for mum and encouraging her to eat and get better. It was amazing that with their
understanding and dedication, mum started walking again with assistance and is back in the lounge, eating, drinking and enjoying life again. The manager was very supportive when I had my concerns, thank you to all the lovely team.

Reply from Samantha Higgins, Home Manager at Cedarwood House Care Home

Thank you sincerely for your kind and encouraging words. I will ensure your feedback is shared with the entire team, as such recognition serves as a great motivation for us. Upholding the highest standards of care is our top priority, and your acknowledgment reaffirms our commitment to excellence. We deeply value and appreciate your ongoing support, which inspires us to continually enhance the quality of our services.


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Review from Flora W (Wife of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been one of Cedarwood's residents for just over 20 months now and throughout that period I have been privileged to be able to see, on a daily basis, the unstinting compassion and dedicated care so willingly extended to all residents.
Recently my husband fell ill and immediately a doctor
was called. Sadly it was discovered that my husband had COVID-19. I was impressed with the reaction of the team. They immediately pulled out all the stops working together in this taxing time. They kept the residents safe and calm and willingly tackled a difficult situation ensuring that everyone received the greatest of care.
This inclusive attitude was extended to me as they are all aware of how I tend to worry about my husband. No matter how many times I called for updates they were always sympathetic and supportive Even calling to check on me. I cannot thank everyone enough and am so grateful that I found such a wonderful home for my husband. He looks at everyone as his special friend.

Reply from Samantha Higgins, Home Manager at Cedarwood House Care Home

Thank you for your review and your kind words, the team at Cedarwood aims to make all our residents and families feel supported and cared for throughout each day, especially in tough situations, we are so pleased to hear that this is the experience you have had with us. I will ensure to pass your kind words on to the team. Thank you.


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Review from Richard E (Son of Resident) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved to Cedarwood House, in June, and I'm so pleased with the way the carers have been looking after her. Nothing is too much trouble for them and they are all so sympathetic, and caring and treat all the residents with the utmost dignity. The manager and her team are all lovely and
the communication has been excellent. I've even been offered food and drinks when I visit. Cedarwood House care home is in a lovely countryside location, it feels like a normal home and I would thoroughly recommend it to anybody who's looking for great, friendly care for their loved ones. Thank you very much, I'm not sure what we would have done without you.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from jo b (Daughter of Resident) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was put into Cedarwood because he lost mobility and was no longer able to be at home with us. The staff and manager were totally amazing to both Dad and his family during Dad’s time at the home. Despite him being unable to move much he still managed to join in on activities with staff and they gave
him an awesome birthday!

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Lynne N (Wife of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Cedarwood since February and I couldn’t be happier with the way he is being looked after. The most important thing about a care home is the care, and here it is excellent. The lovely staff is kind, professional, dedicated and so hard-working, and it is such a relief to know that
my precious husband is in safe hands. Cosy, homely Cedarwood is ideal for him, in the countryside he has always known, and with people who understand his needs. Thank you so much for saving us both.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Lyndsey M (Wife of Resident) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very settled at Cedarwood where his care and treatment are exemplary.
The staff are always cheerful and kind. It remains a comfort and relief to me that he is being looked after so well and I am grateful to you all.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Flora W (Wife of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has resided in Cedarwood for the past 14 months. My respect and admiration for the entire team continue to increase and impress me. Recently my husband suffered from a nasty Urinary tract infection (UTI). He had not been his usual self so the entire team went into immediate action. It was
a Saturday morning but a duty doctor provided telephone assistance. While together two of the girls took temperature, pulse and blood pressure. Antibiotics were necessary, a team member on their day off dropped everything, drove to the chemist, collected the tablets and within less than an hour he had his first dose. The support which they gave me was just wonderful. Without their combined help he would not be recovering so quickly.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Karen W (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care given despite staff shortages at times. Such caring staff from manager down. The building /parking has limitations but this does not affect the care given. I am very happy for my father to be a resident here.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Steven B (Son of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff do a very difficult job, very well, the care home is generally kept very clean and tidy and all the residents appear happy. Communications are maintained very professionally and health issues are taken seriously. Whenever I visit, I'm made to feel welcome. I am confident that my mother is
being as well looked after as I could hope.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from D M (Son of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been at Cedarwood for nearly a year now and is really settled. Staff are great and incredibly supportive and nothing is too much trouble. Knowing Mum is receiving such a high level of care means that we have peace of mind and she is happy, safe and secure.
Great management and staff team
can not be praised enough and their commitment to the resident's welfare and care needs is second to none.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Kate B (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Cedarwood Care Home for over 2 years and during that time the staff have always been extremely kind, caring and patient towards him and me. The home is very clean, the staff are always friendly and willing to help, and there is plenty of food and cups of tea throughout the day. The
care home is tucked away off the main road surrounded by countryside and my dad's room has the most beautiful view out the window; this was a very important reason for choosing Cedarwood as my dad always loved the great outdoors and watching the birds come down to feed.
I would definitely recommend Cedarwood to people looking for somewhere to care for their loved ones.
A big thank you to all the staff, you are amazing and I really appreciate everything you do.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Gillian J (Wife of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has now been in the care of Cedarwood for twelve months and I have been thrilled with the care he has received in that time. It has certainly proved to me that small is best. I would recommend it to anyone looking for care for someone with dementia.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Jill W (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-managed, caring home. Staff are friendly and welcoming. The home is clean. I feel confident my loved one is well looked after. The food generally looks homemade and tasty. It is a shame the staff are made to complete so much paperwork although this is not the fault of the home.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Sara H (Daughter of Resident) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the manager and her team enough for helping us take my father into Cedarwood. We were all so upset when we had to make this move, but this team have always been there for us with a smile and and a helping hand. They are kind and knowledgeable and nothing is too much for them, which helps
give us peace. I would not want him to be anywhere else. The building is a little tired, but that's part of its charm. It is set down a quiet no through road and looks out over countryside, which is so important to my dad, having spent most of his life outside. Thank you to the manager, don't change a thing, you're brilliant.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Hugh K (Son-in-law of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you for looking after my father-in-law so well. He is always positive about things when we visit him and we see him enjoying and appreciating the care and attention he is given every day by the staff and others at Cedarwood. We very much appreciate what you all do for him. Thank you!

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Review from D M (Son of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Cedarwood House Care Home for its quiet location in the countryside and its size for Mum.
It took Mum a couple of weeks to settle, but the manager and staff assisted in the transition, and Mum is really settled now. We receive regular feedback and full updates when we visit.
Staff are very
engaging and always happy to assist with anything required.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience with our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Amanda C (Granddaughter of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my grandmother has been living in Cedarwood House Care Home, I have noticed a great improvement in her well-being, from her wanting to join in activities, eating better, starting to form friendships with the other residents and staff, my grandmother seems happy and content in her new home. Thank
you Cedarwood for making this hard decision of having to put family members you care about into care, the right one for all the family, and especially my grandmother who now smiles again.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Amanda C (Granddaughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From moving my grandmother into Cedarwood House Care Home, the staff have been extremely helpful in settling my grandmother in. I have found that she has improved in herself by wanting to eat in the dining room and mixing with the other residents. The manager has gone beyond her job role to make sure
that everything went as smoothly as possible which can be a very difficult and stressful time for family members, so thank you to the Cedarwood team.

Reply from Louise Livesey, Group Support Manager at Cedarwood House Care Home

Thank you for taking the time to review your experience with our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Pauline Y (Daughter of Resident) published on 28 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came in for nine days of respite care while we went on holiday. She was happy and said all the care staff were very kind and was always there to help her. I found the staff very friendly and accommodating. I would be happy for her to stay at Cedarwood House Care Home in the future.

Reply from Sian Kennell, Office Manager/PA to Directors at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Review from Tony S (Husband of Resident) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On the 11th January 2021, my wife who had been a resident at Cedarwood House for two years, passed away from Covid and Alzheimer’s. I know all the staff fought tooth and nail to keep Covid out of the home and this they managed for over a year, for which I am truly thankful to them.
The last year has
been difficult for residents, relatives and staff due to the various restrictions Covid forced on all of us, but I feel Cedarwood House did their best to keep the home running, often with reduced staffing levels.
I was contacted early morning on the 11th January and advised my wife had had a bad night and to prepare myself. I was promised that someone would stay with her until the time came. Thank you for staying with her until 11am when she passed away peacefully. I do not think the home could have done any more than they did and I feel that my wife passed away with dignity and with her favourite staff member by her side.
I would not hesitate to recommend this home for short or long term care.

Reply from Sian Kennell, Office Manager / PA to Directors at Cedarwood House Care Home

Thank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. Your wife was an absolutely delightful member of our Cedarwood family who will always be remembered fondly, especially when we see the birds feeding at their table.
We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.


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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Cedarwood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Cedarwood House Care Home is calculated as follows: ( (170 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 210 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedarwood House Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Sep 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Samantha

Samantha Higgins

Job Title: Home Manager

Joined: 2020

Samantha started working as a night carer at our sister home, Derwent Residential Home, in 2020. An opportunity for a deputy manager position became available at Cedarwood House in 2022; having worked within the care profession for over seven years, Samantha decided to apply with the support of her then-manager.


She was successful; she transferred to Cedarwood in April 2022, continuing to push herself and progress her career.


While working at Cedarwood, an opportunity entirely out of her comfort zone became available, and she took the plunge and applied for the Home Manager position in February 2023; having proved herself in her role as deputy manager, the opportunity to progress her career further was given to her.


Since then, Samantha has shown great dedication to the home, the residents and her team and has proven to be a fantastic manager. When asked what she loves about her work, Samantha said
"Every day, I come to work with a huge passion for caring and ensuring all our residents are looked after with the utmost respect; each day, I strive to ensure our dedicated care team delivers person-centred care to all living at Cedarwood. Every day, a difference is made by our unique, dedicated care team and our wonderful residents.


Frequently Asked Questions about Cedarwood House Care Home

What types of Care is Cedarwood House Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cedarwood House Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cedarwood House Care Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Cedarwood House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Ground Floor Accommodation only & Gardens are some of the Facilities & Services.

How far is Cedarwood House Care Home to the centre of Battle?

1.0 mile(s) as the crow flies, distance by road may be significantly further.