St Nectan's Residential Care Home

3-9 Cantelupe Road, Bexhill-on-Sea TN40 1JG
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10 13 Reviews
  • St Nectan's Residential Care Home, Bexhill-on-Sea
Nestled in the charming seaside town of Bexhill-on-Sea, St Nectan's Residential Care Home offers a haven of comfort and care with the gentle sea breeze as a constant companion. As a friendly 35-bed care home, the team at the home provides a variety of options to suit your needs, including respite, short-term, and long-term residential care.

At St Nectan's, you'll find:

- A comforting and familiar atmosphere: Imagine a place that feels like home, with friendly faces, comfortable surroundings, and a genuine sense of community.
- Personalised care: The highly trained staff take the time to understand each resident's unique needs and preferences, ensuring every detail of their care is personalised.
- 24-hour support: The team provides peace of mind with around-the-clock care, ensuring residents' well-being is always top priority.
- A range of services: From assistance with daily living activities to delicious home-cooked meals, physiotherapy, and engaging activities, the team caters to every aspect of a resident's life.
- A focus on independence: The team believes in promoting independence and dignity whenever possible. They offer support while encouraging residents to pursue their hobbies and interests.
- Fresh, local flavours: St Nectan's proudly sources ingredients from local suppliers, ensuring residents enjoy delicious and nutritious home-cooked meals.

Bexhill-on-Sea's coastal location offers a tranquil setting, perfect for relaxation and enjoying the beauty of the seaside. The team invites you to visit St Nectan's and experience the warmth and care they offer first hand. They're confident you'll find a place where your loved one can feel happy, secure, and right at home.

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Care Provided by St Nectan's Residential Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Vila One Ltd
  • Person in charge
  • Kelly Wareham (Registered Care Manager)
  • Admission Criteria
    • Pre-assessment prior to admission is our standard policy.
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (33)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1978
    • Last Refurbishment: 2024
    • Number of floors: 4

Funding & Fees Guide for St Nectan's Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,400
    • Self-Funded Residential Dementia Care £1,350 – £1,550
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,350 – £1,550

  • We understand that everyone’s needs are unique, and that’s why we tailor our fees to match the individual care requirements of each resident. To ensure you receive the best possible value, we invite you to reach out to us for a personalised discussion about our services. Additionally, don’t miss out on our special seasonal discounts! Simply give us a call, and we’ll be delighted to share all the available options with you.
  • (these prices are only a guideline, please contact St Nectan's Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Any time.


    Open 24 hours a day 365 days per year


  • Parking

  • Car park at the rear of the building.


St Nectan's Residential Care Home Reviews (13)

10

St Nectan's Residential Care Home has a Review Score of 10 (9.993) out of 10, based on 12 reviews in the last 2 years. Over all time St Nectan's Residential Care Home has 13 reviews.

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Review from Dawn T (Daughter of Resident) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's room and ensuite were newly decorated, bright, fresh, warm and inviting.
She has settled in well and has been made to feel safe and cared for by the team, her care has been discussed and a care plan put in place.
Both physical and medical needs are attended to, and Mum felt at home quickly
and is enjoying getting to know the staff and making friends.
The food options are balanced, varied and tasty.
St Nectan's is such a well-run and caring home. Staff are always very friendly, kind and professional. Management takes an active part in the care of the residents and goes above and beyond to ensure that they meet the needs of the residents.
The home made the transition effortless for all of us. Mum has her dignity as well as being able to maintain elements of independence whilst also feeling comfortable. We have also seen an improvement in Mum's mental health.
Knowing Mum is safe and being well cared for means so much. We recommend this happy place and the family feel within.

Reply from Suki Lamba, Commercial Director at St Nectan's Residential Care Home

Dear Dawn, thank you so much for sharing your positive experience at St Nectan's. Your kind words inspire and motivate our staff to continue providing excellent service. We greatly appreciate your feedback and welcome any suggestions for improvement. Best regards, from all the team at St Nectan's.


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Review from John S (Son of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Nectan's took my mother in at short notice following a failed hospital release and remained there for 3 years until her recent death. The location was perfect as it is located in the town that she had lived in for many years and suffering from early onset dementia that familiarity helped her accept
the move from her flat. There was no reason to move her anywhere else the level of care from the dedicated staff was first class even when the challenges with her dementia made her more difficult to look after. My mother spent a lot of time in the warm and comfortable communal lounge where there was plenty on offer to entertain and keep her engaged. Her room was large, modern and well-equipped. Unfortunately, my mother died at the home and the staff couldn't have been more caring or supportive and for that, I will be eternally grateful. I got to know the staff well over the 3 years as a frequent visitor and was always made very welcome nothing was ever too much trouble.

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Review from Sue M (Private Carer of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was looking to find a care home for the lady that I was at the time looking after at home. She needed more care, hence she asked me to look for a nice care home.
She liked St. Nectans, she could bring her favourite chair from home which was great. They gave her a beautiful room with a fantastic
sea view and a large en-suite. The staff there are so friendly, she really liked the manager and often had chats with her.
All the staff were very helpful, she was often chatting to them and telling me how nice they were.
I’d recommend St. Nectans if you are looking for a very friendly welcoming care home, with lovely staff.

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Review from C K (Granddaughter of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is a resident at St. Nectans Care Home and she is very happy there, she gets to visit the local town with a carer and has walks along the seafront,
The home is kept at a very high standard of cleanliness and all staff are lovely and polite, couldn’t think of a better home for my grandma
to live.

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Review from S T (Niece of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found St Nectan's Residential Care Home in Bexhill very bright, clean, with very friendly staff. Situated by the sea makes it even better with my relative’s sea-facing en suite. I have visited my relative who seems very happy and settled. Thank you everyone at St Nectan's.

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Review from Elisa M (Niece of Resident) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have picked a better environment for my aunt than anywhere except St Nectans. Staff are very welcoming, treat everyone with utmost dignity and care. They really made us feel special when we visit. There is personal touch. It's a beautiful place with peaceful surroundings and lots of spaces,
nice bright quiet rooms for family visits. Many thanks to everyone at St Nectans.

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Review from Marc P (Friend of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to all the staff especially the manager at St Nectan's for helping us out for the emergency placement for my friend. My friend is now in safe and professional care 24/7 and that is a source of huge relief and comfort to his wife who is also elderly after a very difficult time. My
friend’s health and well-being have greatly improved since he arrived at St Nectan's. Every carer I have met at the home is extremely kind and friendly. The facilities are very clean and there are wonderful communal areas for all residents and their visitors to have space to relax and have privacy.
The bedroom is lovely and the en-suite bathroom is perfect.
I highly recommend St Nectan's.

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Review from Kofoworola D (Friend of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not praise St Nectan's Residential Care Home enough through my words here that they are doing for my friend looking after her so well in that time of her life when she surely needs good care. Staff is good. Management is amazing. I have to say thank you to you all for doing a wonderful job here.

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Review from Patricia J (Daughter of Resident) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a bad fall in her home in South London. She was allowed out to come and stay with me in Bexhill as long as someone did not leave her alone.
I could not cope with her personal care e.g. poo and vomit and pressure on myself, so was recommended to this home which is very good.
The owner
was extremely kind and helpful and said she would help sort out the future funding if needed more weeks.
The room she has been given is large and spotlessly clean, with a large TV and her own bathroom. The lounge and dining areas are also well-kept. The staff are welcoming and friendly. The food seems fine. She has no complaints, nor have I.
5 out of 5 for customer service and the trouble the lovely lady owner went to, who was also ill herself the day I called 25 th January 2024. Thank you for helping me through this very stressful time
With blessing.

Reply from Suki Lamba, Commercial Director at St Nectan's Residential Care Home

Dear Patricia, thank you for your trust in us and for leaving this helpful feedback.


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Review from A K (Granddaughter of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Nectan's is a five-star care home. At each visit I felt that everyone from care manager, care team, catering team and activities coordinator were working together tirelessly to make the residents feel safe, secure, cared for and to the highest standard. They were all taking the time to fully understand
my granddad's personal needs. Their focus was on maintaining his dignity, supporting his physical and mental health. I noticed there was always compassion and a smile on their faces. The communal areas were clean and hygienic. During the two and a half years my granddad resided he benefited from lovely new carpet, new comfortable armchairs, high quality wall decorations. He had lovely times in the garden and even occasional walks by the nearby seaside. Could not be happier with St Nectan's. Especially how they managed during challenging times in COVID.

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Review from A C (Friend of Resident) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at many homes in Bexhill-on-Sea for our friend/neighbour when she was left alone after her husband's demise but St Nectans Residential home was exceptional right from the start. All the staff are amazing, kind and so helpful in every way possible. Residents' health and well-being are monitored
day and night without fail. Daily activities are so well organised and a lot of fun and my friend has enjoyed that very much. In the 12 weeks that she has been in her new forever home she has gained weight (after losing weight due to bereavement and illness). The meals are absolutely wonderful and so well presented and very nutritious. We are always welcome every time we visit, whatever time of day that is. Meals are a very important part of life whatever age but this home surpasses all expectations. A very bright and exceptionally clean home with beautiful sea views and massive rooms with en-suites. St Nectans turns out to be the best choice we all made

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Review from K H (Niece of Resident) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Nectans have always taken the utmost care of my aunty. My aunt has been a resident for nearly two years and has received nothing but great kindness from the staff. The manager and all the staff have ensured that my aunt is well looked after. As I live up in the North of England, it could
have been difficult to visit very often but they have done all they can to ensure that I am included in all dealings with my aunt and am well informed of anything I need to know. I visited St Nectans 3 times so far and recently visited in August 2023 and each time confirmed the opinion I already had - this is a great care home with brilliant staff who do all they can to ensure their residents are well-cared for with an excellent location of a minute's walk from Bexhill station, works for me! Many thanks to everyone at St Nectans Bexhill.

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Review from Jenna T (Relative of Resident) published on 17 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative went to stay at St Nectans Residential Care Home for two weeks respite, and I have got to say the overall experience was better than I imagined. All the staff were friendly and helpful and nothing was ever too much.
The care my relative received was excellent, he always looked very clean
and well presented, the food looked lovely. The management team were very approachable and friendly.
The atmosphere in the whole home was just great.
I would strongly recommend St Nectans Residential Care Home to anyone who was looking for respite or to place an elderly relative there long term.

Reply from Susan Salim, Registered Manager at St Nectan's Residential Care Home

Thank you very much for your kind review. It was a pleasure to look after your relative, he enjoyed interacting with our staff and other residents and was very happy to be able to attend the pantomime in Hastings with our activities leader. If he would like to return to us at any time, just give us a call and we will be more than happy to come and re-assess him.


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Current Review Score: 10.0 (9.993)

Overview of Review Score

The Review Score of 10 (9.993) out of 10 for St Nectan's Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.993 for St Nectan's Residential Care Home is calculated as follows: ( (141 Excellents x 5) + (1 Goods x 4) ) ÷ 142 Ratings = 4.993

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Nectan's Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Meet the Team (5)

Suki

Suki Lamba

Job Title: Commercial Director

Joined: 2023

Suki is our Commercial Director and co-owner of St Nectans.
Suki aims to deliver the best possible, high-quality care & support for our residents, to make a real difference every day in their lives.
We have a fabulous team of CareGivers who are dedicated to ensuring that our residents can live safely and happily in our home, with the dignity and respect that they deserve. We offer a premium service through a combination of recruiting, rewarding and retaining great staff, providing comprehensive training, and being sure to match our CareGivers to residents' interests and personalities.
Our CareGivers will be personally introduced to you, and you will be assigned 2 key CareGivers. You, your family and your friends can relax knowing that you are in safe hands.
If you, or a loved one, requires residential care or needs respite or companionship or any care or support, please get in touch with our friendly team. We’re here to help and would love to hear from you.


Doreen

Doreen Matore

Job Title: Head Chef

Joined: 2006

Our lovely Doreen has worked at St Nectans for 17 years. Doreen has worked in catering for nearly 22 years and has qualifications in Catering Level 3 in Food Safety & Level 3 in Health & Hygiene. When a resident moves into St Nectans, Doreen works with them to identify their favourite foods so that the kitchen team can cater for these. Doreen takes pride in her work and really enjoys making cakes for afternoon tea and special occasion cakes. Doreen says the meals that the residents have are not only nutritionally good for them but also made with love and care.
Doreen has a passion for providing our residents with very nice healthy & nutritious meals. As well as individual choices Doreen is experienced in delivering diets which are unique to a particular culture, race or religion, this includes Halal, Kosher, Vegetarian, Vegan, Lactose intolerance & meals for those with dysphagia. Doreen is a much-loved member of the St Nectans team who also fills the kitchen with her large, jolly personality.


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Anneliese Bowen

Job Title: Kitchen Assistant

Joined: 2010

Anneliese has been involved in the care industry for around twenty years and joined St Nectans in August 2011 having always loved this kind of environment. A day in the life of Anneliese consists of cooking up a storm, laughing and singing with the residents, a fact which led to him being fondly dubbed 'the singing girl!
Anneliese loves getting to know our new residents, finding out what they like to eat and incorporating that into her menus.
In her spare time, Anneliese is a creative person and he enjoys photography, dancing, singing and painting.


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Summer Jameson

Job Title: Activities Coordinator

Summer is as lovely as a nice summer breeze for our residents in St Nectans. Summer's delighted to have been recently appointed for this important role, in delivering a varied, stimulating and educational programme for our residents. Summer likes to think outside the box and ongoing feedback from our residents enables her talent to deliver, along with our dedicated team of amazing volunteers. Summer brings to the role her experience of managing teams, Interior Design, Floristry, Art, and Teaching new things - be it arts and crafts painting or quizzes!!! and she even played table games with the residents! Summer gets inspired by talking to our residents and finding out what they enjoy and what makes them smile, whether that's an entertainer, Tai Chi, Music Therapy, Camera or Theatre Club or 1-to-1 person-centred activities. 110% is put into everything we do here.


Ella

Ella Mitchell

Job Title: Senior Carer

Joined: 2015

Our bubbly Ella has been working in care for over 7 years and says working in care is her passion. Ella treats all residents as she would her own family. She is happy to see her colleagues improve in their work through her support and mentoring which is a key part of her role.


Frequently Asked Questions about St Nectan's Residential Care Home

What types of Care is St Nectan's Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Nectan's Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Nectan's Residential Care Home have?

There are 33 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at St Nectan's Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Nectan's Residential Care Home to the centre of Bexhill-on-Sea?

0.3 mile(s) as the crow flies, distance by road may be significantly further.