Visitors welcome any time of the day/evening. Please sign in the visitors book upon arrival, and sign out when leaving. Parkbeck Care Home does allow visitors to bring pets in, like dogs, please get in touch concerning any other animals. Ramps are available for the front door, please ring the bell and a staff member will be happy to assist.
Private car park, which can hold about 10 cars, if a space is needed closer to the door due to disability, then please ring and Parkbeck Care Home will make one available. The car park has two entrances.
The Park Beck has a Review Score of 9.3 (9.321) out of 10, based on 8 reviews in the last 2 years. Over all time The Park Beck has 34 reviews.
Review from Dulcie R (Sister of Resident) published on 13 August 2019
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Reply from Steve Cooper, Home Manager at The Park Beck
Thank you for the kind words. I will pass these on to the team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caroline R (Sister of Resident) published on 13 August 2019
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Steve Cooper, Home Manager at The Park Beck
Thank you for the kind words. I will ensure I pass these on to the team. Steve Cooper - Registered Manager
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Sister-in-law of Resident) published on 13 August 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Steve Cooper, Home Manager at The Park Beck
Thank you for the kind words. I will ensure I pass these on to the team. Steve Cooper - Registered Manager
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James D (Brother of Resident) published on 13 August 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Steve Cooper, Home Manager at The Park Beck
Thank you for the kind words. I will ensure I pass these on to the team. Steve Cooper - Registered Manager
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M H (Daughter of Resident) published on 4 February 2019
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynn P (Niece of Resident) published on 24 January 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debbie S (Daughter of Resident) published on 6 August 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rita C (Friend of Resident) published on 29 May 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Steve Cooper, Home Manager at The Park Beck
Thank you for your comments. I will look at the activity programme with our coordinator and ask our residents at the next meeting and see what changes we can make.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marylynne C (Daughter of Resident) published on 8 May 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Steve Cooper, Home Manager at The Park Beck
Thank you for your kind comments. I will be sure to pass these on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael B (Brother-in-law of Resident) published on 30 April 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda B (Sister of Resident) published on 30 April 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D P (Son of Resident) published on 5 March 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Steve Cooper, Registered Manager at The Park Beck
Thank you for your kinds words, I will pass your comments on to my Team. Steve.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A F (Daughter of Resident) published on 9 May 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P B (Resident) assisted by family/friend published on 19 April 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Steve Cooper, Manager at The Park Beck
It's reassuring that the atmosphere we create and care the staff team give is recognised and I will pass this on to them. Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.3 (9.321) out of 10 for The Park Beck is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.521 for The Park Beck is calculated as follows: ( (55 Excellents x 5) + (33 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 94 Ratings = 4.521
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for The Park Beck is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Aug 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Carer - Days
Joined: 2011
Felicity has worked for Park Beck for some time, she likes to be called Tizzy. She works on days, and is also popular with the residents. She is also keyworker to some of the residents and takes pride making sure they are clothed properly, even doing shopping for them.
Job Title: Night Carer
Joined: 2014
Sarah has been with Park Beck since 2014, she works nights covering the 8pm - 8am, Sarah is also trained to administer medication. Sarah's background is administration and covers our admins role when she takes leave
