Ambleside Residential Care Home

122 De La Warr Road, Bexhill-on-Sea TN40 2JL
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9.6 73 Reviews
  • Ambleside Residential Care Home, Bexhill-on-Sea
Give your loved one the gift of a safe, secure and fulfilling life at Ambleside Residential Care Home.

Imagine the peace of mind you'll feel knowing that they are receiving the best possible care in a supporting and understanding environment.

Located in the delightful town of Bexhill-on-Sea, Ambleside specialises in Dementia care and has highly trained, experienced staff with time to understand your loved one’s individual needs & the unique view of the world that they experience.

Smaller & more homely than the larger, corporate style care homes, Ambleside provides more personal care and attention for your loved one.

For further information or a brochure please visit the website or call in to the home anytime. The team is looking forward to meeting you & the kettle is always on.

PS. Visit the website blog or Facebook page to see what life at Ambleside will be like for your loved one.

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Care Provided by Ambleside Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Grace Care Homes Ltd
  • Person in charge
  • Clare Lalpoor (Manager)
  • Admission Criteria
    • We accept Local Authority and Self funding.
    • Ages 55+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Ambleside Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £850 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £850 – £1,200

  • Our fees are very competitive for the level of care we offer.
  • (these prices are only a guideline, please contact Ambleside Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park in front of the home.


Ambleside Residential Care Home Reviews (73)

Total of 73, showing 1-20
9.6

Ambleside Residential Care Home has a Review Score of 9.6 (9.606) out of 10, based on 12 reviews in the last 2 years. Over all time Ambleside Residential Care Home has 73 reviews.

Overall Experience

  • 53
  • 19
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Date Published

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Review from A D (Daughter of Resident) published on 20 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home seems very nice, warm, friendly staff and extremely clean. The residents appear well looked after.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you, for taking the time to share your feedback. We truly appreciate your comments and are always striving to provide a 5-star experience. We're grateful for your support.


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Review from Doran L (Son of Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ambleside, fantastic copany, excellent staff & management. Focus on custoerm excellent, attentive, empathetic, helpful, caring.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you Doran for taking the time to leave a review! We truly appreciate your feedback


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Review from Julie C (Daughter of Resident) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been at Ambleside for 10 months now. She has settled in well and all the staff are very friendly and helpful. Knowing she is safe and being well cared for means so much, especially after the guilt we felt when she couldn't cope any longer in her own home.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you for your lovely review. It means so much to the team. It is lovely to hear that you and your family have peace of mind based on the care your mum is receiving.


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Review from Stephen P (Son of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for 3 years now and is and continues to be cared for very well by the management and staff of Ambleside, which gives me great comfort as I do not live local. Their communication with me as her son is always very good.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you for taking the time to leave a review. We appreciate the positive feedback and the assurance you have with Ambleside.


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Review from L T (Granddaughter of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad stayed at the home for respite care during a really hard time for our family. The home made the transition effortless and he enjoyed his stay so much, he even considered not leaving! Thank you, Ambleside for your outstanding care.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you for taking the time to leave a review. It was a pleasure to look after your grandfather for his stay with us. I will pass on the lovely compliments to the team.


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Review from Ryan B (Grandson of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather stayed at Ambleside whilst we prepared his room in our house. When I visited I was impressed with all aspects of the home - the staff were all friendly (including a gentleman who came by after his shift had ended to check on my grandfather before going home), the facilities were spotless
and the room was nicely decorated and well kept. My grandfather was able to join in some activities, and the staff helped him maintain elements of independence whilst also making him feel comfortable. He enjoyed the food. The stay had the additional benefit of improving his mental health during a time of upheaval in his life.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you for your review and your wonderful compliment. The team will be really happy to hear it. Thanks again for letting us take care of your grandfather while he was on respite with us


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Review from Toni B (Daughter-in-law of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law stayed at Ambleside for respite care for six weeks, whilst we prepared our home ready for him to come and live with us.
We were immediately put at ease by the friendly, understanding managers and staff team, everyone was warm friendly and welcoming, and nothing was too much trouble.
His
room and ensuite were newly decorated, bright, fresh, warm and inviting.
He settled in well and was made to feel safe and cared for by the staff team, all areas of his care were discussed and a care plan was put in place prior to his arrival.
Both his physical and medical needs were attended to, and he felt at home within days and really enjoyed getting to know the staff.
The food options were balanced and varied and he loved the extras such as afternoon cake, cheese and biscuits, fresh fruit, etc.
Thank you to everyone at Ambleside for making his stay such a pleasant experience for us all.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you for taking the time to leave a review. We really appreciate your compliments, and they will be passed on to the team. It was wonderful to look after your father-in-law during his respite stay with us.


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Review from Lorna F (Daughter of Resident) published on 25 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has lived at Ambleside Care Home for about a year and a half. She has had her ups and downs health-wise but seems to always bounce back with the care given at the home. She is always treated with the utmost respect in an efficient and friendly way by all the staff. I feel that she is in a
safe environment and well-looked after.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you for taking the time to leave a review. We really appreciate your comments, as it means so much to all of us.
A member of our team will be in touch with you to discuss your feedback and to understand if there are any areas we can improve on.


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Review from Jane L (Daughter of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Ambleside since April this year and she is very happy. The difference I have seen in her just makes me feel a lot more at peace with the fact that now her behaviour has changed for the better. Her care and surroundings are excellent. I feel a lot happier in myself instead of feeling
guilty! Just knowing my mum is happier and safe means everything, so thank you all for all you do. I'll be forever grateful and I know Mum is too for the care she is receiving.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you very much Jane for your review and your extremely kind and thoughtful words about the staff at Ambleside. We thank you for allowing us to look after your Mum. I will pass on your comments to the staff, they will be thrilled.


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Review from M J (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. Our mum is very well cared for and the family always look forward to coming to see her. Nothing is too much trouble, there's a good atmosphere and she is safe. Home from home.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you for this wonderful review, I will pass this on to the staff they will be very happy with this review.


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Review from Bruce J (Grandson of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love coming to visit my granny. She is very well looked after and the staff are incredibly friendly and helpful.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you very much Bruce for the lovely comment. We pride ourselves in the care we give to our clients. The staff will be thrilled with such lovely comments.


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Review from K J (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are kind, helpful and approachable. Lovely to experience how Mum has settled. Thank you to all who assist my mum in every way. Very much appreciated.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you for your kind words and for taking the time to write this review. We will pass your comments on to the staff.


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Review from Carol L (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident of Ambleside Care Home since 2020.
Throughout Covid and afterwards, I have nothing but praise for the staff who care for my mum.
The home is well run, they keep you informed of any important developments, and they hold regular care reviews with relatives.
The staff know
the residents well and they treat them with dignity and respect, which can be challenging with residents who suffer with dementia.
There always seem to be lots of activities and things to keep the residents engaged and occupied and it is always lovely to see them participating through lots of posts on social media. This is much appreciated by the relatives.
Communication is good and relatives are able to talk to their family members easily and visits are easy to arrange too. I thoroughly recommend this home.

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Review from Jo F (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff and management team friendly and motivated.
I liked how they were all invested in the clients.
How organised they are, and how easy it was to move our Mum in.
How they introduced Mum to other clients and made her feel at ease.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you for writing such a kind review, Jo. It's wonderful to hear such positive feedback. Although your mum has not been with us long, she has settled with us wonderfully.


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Review from Helen M (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the home eighteen months ago. We are very happy with the care given, the staff have lots of patience. There are lots of activities on offer, my mum tells us the food is good. When we visit we are always welcome, it’s always clean and tidy and communication with management is easy.
My mum is very happy and settled.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you Helen for your very kind words. I will ensure they are passed onto our staff. They always appreciate hearing positive reviews from family members and friends.


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Review from A C (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Ambleside for the past six months for dementia care. The nurses are always kind, caring and friendly and mum always seems well cared for. As a family, we are always made welcome and offered tea when we go to visit. Homely atmosphere too.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you very much for leaving us a positive review. We really appreciate your comments and feedback. Your mum settled into the home very well and is a wonderful part of the Ambleside family.


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Review from Daniel A (Friend of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff took excellent care when placing a resident in the home recently. I also knew two other previously here, and they were looked after very well.
I have visited the home on multiple occasions, and it is always very clean, and other residents seem happy.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you, Daniel, for taking the time to do a review. It means a lot to us to hear such positive feedback.


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Review from D T (Daughter of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had been a resident at Ambleside for a number of years, and the care was exemplary.
Dad passed away a couple of months ago, and although this is not something that we want to dwell on, we do feel the end-of-life care he received at the home really needs to be noted as it is such an important part
of finding the right place for a loved one.
Although we knew the dreaded time was coming, the staff at Ambleside helped us to prepare things and guided us through this very difficult time. Dad passed very peacefully in familiar surroundings with friends and family at his side. We will be forever indebted for all the love and kindness shown to the whole family. Ambleside will always have a place in our hearts.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you D T for taking the time to leave us a review. It means so much to all of us. Your father as well as your family were a real part of our Ambleside family. He will be greatly missed by all of us.


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Review from A C (Friend of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My adopted grandmother has been at Ambleside for two years now. She's so happy and well looked after. Lots of activities, smiles, and love. I love that I get regular updates via social media. I am able to speak to her often and the staff are lovely.

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Review from Charlotte F (Great-granddaughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana lives at Ambleside Care Home. She has dementia and used to live with me and my family. She came to Ambleside and she is so happy. She has made friends, her room is lovely and she really enjoys the food and activities. When she was in hospital the staff contacted my mum every day to make sure
nana was okay. Every time I have been to see nana the staff have always been so lovely and the garden is beautiful which nana and the residents enjoy going out to.

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Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Ambleside Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.606 for Ambleside Residential Care Home is calculated as follows: ( (90 Excellents x 5) + (48 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 142 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ambleside Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (5)

Clare

Clare

Job Title: Manager

Joined: 2010

Clare has been the manager at Ambleside since 2010. She has been dedicated to her role and has built up and led a fantastic team of carers over the years. She has been a manager in the care setting since 1998. Clare holds a D32/D33/RMA/ BSc in Psychology (TBC) and NVQ 5 Leadership Management. In her spare time, she enjoys fine dining and long walks with her dog Bear.


Lauren

Lauren

Job Title: Deputy Manager

Joined: 2011

Lauren started at Ambleside 12 years ago as an apprentice and has since worked her way up to become the Deputy Manager. The team, residents and families appreciate the hard work she puts in day in and day out. Lauren has an NVQ2, NVQ3, Team Leading and NVQ 5. When not at work Lauren likes to organise, send (spend) time with her family and friends and is currently awaiting the arrival of her first child.


Lucy

Lucy

Job Title: Senior Team

Joined: 2010

Lucy has been a valued member of the senior team at Ambleside for over 13 years. She holds NVQ2, NVQ3 and team-leading qualifications. Over the years she has supported our residents, staff and relatives in many different ways. Lucy is a devoted mother, enjoys West End Shows and loves making memories with her daughters.


Emmy

Emmy

Job Title: Care Co -Ordinator

Joined: 2011

Emmy Has been with Ambleside for 11 years. She has an NVQ2 and is currently completing her Level 5 Assistant Practitioner. She is always keen to further her qualifications and knowledge.

Emmy is also the mother of two children and enjoys spending time with her friends and family. She also likes to relax by going shopping in her spare time. Emmy has also arranged some fantastic events for our residents and their families during her time at Ambleside.


Prashant

Prashant

Job Title: Owner

Joined: 2008

Prashant has owned Ambleside Care Home since 2008. He has been working in the care industry since 2006 and previously owned a nursing home in Canterbury. Ambleside is his main focus, and he continuously strives to make improvements to the home. With support from the wonderful team of carers and staff, Ambleside is now one of the standout independent care homes in the Bexhill-on-Sea area and is also one of the top-rated homes on Carehome.co.uk for the area. In his spare time, Prashant enjoys spending time with his family, going to the gym and training in Brazilian Jiu-Jitsu.


Frequently Asked Questions about Ambleside Residential Care Home

What types of Care is Ambleside Residential Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ambleside Residential Care Home provide?

Palliative Care, Day Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ambleside Residential Care Home have?

There are 24 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Ambleside Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ambleside Residential Care Home to the centre of Bexhill-on-Sea?

1.0 mile(s) as the crow flies, distance by road may be significantly further.