Ambleside Residential Care Home

122 De La Warr Road, Bexhill-on-Sea TN40 2JL
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9.6 73 Reviews
  • Ambleside Residential Care Home, Bexhill-on-Sea
Give your loved one the gift of a safe, secure and fulfilling life at Ambleside Residential Care Home.

Imagine the peace of mind you'll feel knowing that they are receiving the best possible care in a supporting and understanding environment.

Located in the delightful town of Bexhill-on-Sea, Ambleside specialises in Dementia care and has highly trained, experienced staff with time to understand your loved one’s individual needs & the unique view of the world that they experience.

Smaller & more homely than the larger, corporate style care homes, Ambleside provides more personal care and attention for your loved one.

For further information or a brochure please visit the website or call in to the home anytime. The team is looking forward to meeting you & the kettle is always on.

PS. Visit the website blog or Facebook page to see what life at Ambleside will be like for your loved one.

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Care Provided by Ambleside Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Grace Care Homes Ltd
  • Person in charge
  • Clare Lalpoor (Manager)
  • Admission Criteria
    • We accept Local Authority and Self funding.
    • Ages 55+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Ambleside Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £850 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £850 – £1,200

  • Our fees are very competitive for the level of care we offer.
  • (these prices are only a guideline, please contact Ambleside Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park in front of the home.


Ambleside Residential Care Home Reviews (73)

Total of 73, showing 21-40
9.6

Ambleside Residential Care Home has a Review Score of 9.6 (9.606) out of 10, based on 12 reviews in the last 2 years. Over all time Ambleside Residential Care Home has 73 reviews.

Overall Experience

  • 53
  • 19
  • 1
  • 0
  • 0

Date Published

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7
12
61

Review from B M (Daughter of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Generally very happy with the care given by the home looking after my mum. The majority of the staff are lovely. Rooms are always clean when visiting and it's good to finally get time with Mum after all the restrictions. Staff are keen to engage with updates.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you for taking the time to write a review. We appreciate the feedback. We strive to ensure the care we provide is always provided to a high standard and that all our staff are lovely. The staff are the ones who create Ambleside's ethos. The manager would like to contact you to ensure that you are always happy with the care provided. Once again we appreciate your review.


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Review from Amanda C (Daughter of Resident) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ambleside for fifteen months. The genuine compassion and care from the staff is fantastic. They all do an amazing job, especially with the added pressures of covid. I am always kept informed and welcomed whenever I visit. Mum is settled and has become one of the Ambleside
family. Her needs have increased greatly during her stay. These needs have been met with outstanding, quality, experienced care from dedicated staff. I can not thank and praise Ambleside enough for all they do to create a loving home.

Reply from Prashant, Proprietor at Ambleside Residential Care Home

Thank you Amanda for taking the time to fill out a review. We really appreciate your comments and it means so much to all of us. We are really glad your mum and your family have joined our Ambleside family.


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Review from Michelle B (Relative of Resident) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are polite and friendly. I felt the whole process of a visit was well managed. The only thing that I would comment on is that it is hard to get an appointment to see my relative as there is only one visit per day allowed.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you for your review and comments. They’re greatly appreciated. For visits, we have slots bookable five days a week from 9:30 am to 6:30 pm. Residents are allowed multiple visits provided the slots are available. We continue to operate the home ensuring all of our residents are kept safe. We are also exploring options to have visits in the garden now that the weather has improved.


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Review from Linda G (Wife of Resident) published on 12 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident for almost 5 years and I can say that they truly are a family-themed home and residents are allowed to live their lives to the best they can with the freedom and choices that are possible to them. They are all friendly and respectful and the communication through the home is
also on top of things. It is clean and the clients are well cared for and stimulated constantly with things to do however small. I will always be grateful for the care they gave my husband and to have allowed him to live the rest of his life with more ease and comfort than he could manage in the community.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you for your kind words, Linda. The staff greatly appreciate reading them. Your husband is missed by all of us, as he was an integral part of the Ambleside family.


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Review from L H (Daughter of Resident) published on 4 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Ambleside for over a year and I cannot speak too highly about the care she receives. The staff are great and get to know residents so that care is personalised. Mum's behaviour has been difficult at times but the staff are kind and compassionate - towards both Mum and me - and I cannot
speak too highly of them.

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Review from Claire F (Granddaughter of Resident) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely beautiful home. The staff are incredible and the residents are very loved. Lots of activities on offer also. My grandmother is very happy at Ambleside. She has made many friends with the other residents which is a huge blessing.

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Review from R T (Grandson of Resident) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is small but full of love. The staff have been incredible with my grandmother throughout the pandemic. It's so nice to see all the activities that have been shared on Facebook recently so that I have been able to see how well my grandmother has settled in.

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Review from Linda G (Daughter of Resident) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is cared for just like being in her own home. Hair and feet appointments. Assorted activities are done, all personal care undertaken. Safe environment. Encouraged to join in, has her own TV in her room.

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Review from C P (Daughter of Resident) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has improved their activities which encourages the residents to join in and it's nice to see happy faces. It's good to see more going on and receive more photos through social media, a big help for all the families involved, a big improvement.

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Review from Jessica B (Granddaughter of Resident) published on 21 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It brings so much comfort seeing my grandad so happy and well cared for. He loves where he is and he is relaxed and content. The staff go above and beyond and I’m so thankful for them and the care they provide.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you very much for your lovely review. It is very much appreciated by all of us at Ambleside.


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Review from Nathan B (Grandson of Resident) published on 21 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are beyond amazing, they are kind, caring, and patient with everyone. My grandfather is happy, well looked after, and content. There is nowhere else I would be happy for my grandfather to be.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you very much for your positive review. It is very much appreciated by all of us at Ambleside.


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Review from Lee D (Civil Partner of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic care service, professional and very caring. The staff are always friendly and cheerful. I particularly like the fact they keep you updated on how everything is going and encourage you to ask any questions so that everything is clear to understand, it's all very reassuring and professional.
Would highly recommend.

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Review from Jane T (Daughter of Resident) published on 14 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was looked after extremely well by the lovely staff at Ambleside Residential Care Home. Nothing was too much trouble for them and they were always welcoming to me and other visitors. They were quick to respond to any problems that my mum had and I couldn't praise them highly enough. I would
thoroughly recommend Ambleside Residential Care Home.

Reply from Prashant Navaratnarajah, Proprietor at Ambleside Residential Care Home

Thank you very much for your kind review. The staff really appreciate it.


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Review from Lucy B (Granddaughter of Resident) published on 10 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this care home highly enough. They look after my grandad so well and the staff are all so kind and caring. They always make me and my family feel very welcome and always offer tea and coffee. The place is very clean and has a lovely, homely atmosphere. I think the staff make the place
special, they are very caring towards all of the residents and are so patient. There are always activities and events for the residents too, grandad especially loves the music lessons, plus a movie room for them to watch films. Having a relative in care can be such a distressing time, but I honestly feel so reassured knowing he is in such a lovely place, and that he is happy, safe, and enjoying his time there-he adores the food too!!

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Review from C C (Wife of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For more than a year my husband, who suffers from vascular dementia, has enjoyed excellent daycare and now attends three days a week. This is an essential lifeline, enabling me to care for my 102-year-old aunt and giving me time for appointments and much-needed respite. The care provided by all the
team is outstanding. Not only do they provide a variety of activities but also a safe and cheerful environment, taking a genuine interest in my husband's welfare and happiness. All the staff deserve the highest pf praise and the warmest of thanks/

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Review from P R (Nephew of Resident) published on 6 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff friendly and attentive, always available. Staff always seem to be involved with residents in the lounge. Always offered a tea/coffee whilst visiting.

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Review from Pam I (Friend of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was greeted by staff with a caring pleasant manner. They were attentive to my needs. The residents appeared happy in their environment. It was a hot day. Staff ensured all residents had plenty of fluid. There were hats available for residents to wear when in the garden. Parasols were also available.
Staff interacted well with residents. My only niggle - staff crossed plates whilst residents were eating, without thought to personal space or table etiquette.

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Review from R J (Friend of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Greeted by all the staff on arrival. All very polite and smiley. Offered tea and coffee and invited for lunch which was very nice. Staff very caring of residents without being overpowering. Nice relaxed atmosphere, everyone seemed happy to be there. Refreshments were constant which was welcomed as a
very hot day. Very impressed.

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Review from G H (Husband of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The place and staff exude of safety, care and genuine concern.

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Review from Sue M (Daughter of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly we have a could of small family get-togethers there with dad and they have always made us tea and given us space. They look after dad really well and the atmosphere is always calm and relaxed. They are a great bunch.

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Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Ambleside Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.606 for Ambleside Residential Care Home is calculated as follows: ( (90 Excellents x 5) + (48 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 142 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ambleside Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (5)

Clare

Clare

Job Title: Manager

Joined: 2010

Clare has been the manager at Ambleside since 2010. She has been dedicated to her role and has built up and led a fantastic team of carers over the years. She has been a manager in the care setting since 1998. Clare holds a D32/D33/RMA/ BSc in Psychology (TBC) and NVQ 5 Leadership Management. In her spare time, she enjoys fine dining and long walks with her dog Bear.


Lauren

Lauren

Job Title: Deputy Manager

Joined: 2011

Lauren started at Ambleside 12 years ago as an apprentice and has since worked her way up to become the Deputy Manager. The team, residents and families appreciate the hard work she puts in day in and day out. Lauren has an NVQ2, NVQ3, Team Leading and NVQ 5. When not at work Lauren likes to organise, send (spend) time with her family and friends and is currently awaiting the arrival of her first child.


Lucy

Lucy

Job Title: Senior Team

Joined: 2010

Lucy has been a valued member of the senior team at Ambleside for over 13 years. She holds NVQ2, NVQ3 and team-leading qualifications. Over the years she has supported our residents, staff and relatives in many different ways. Lucy is a devoted mother, enjoys West End Shows and loves making memories with her daughters.


Emmy

Emmy

Job Title: Care Co -Ordinator

Joined: 2011

Emmy Has been with Ambleside for 11 years. She has an NVQ2 and is currently completing her Level 5 Assistant Practitioner. She is always keen to further her qualifications and knowledge.

Emmy is also the mother of two children and enjoys spending time with her friends and family. She also likes to relax by going shopping in her spare time. Emmy has also arranged some fantastic events for our residents and their families during her time at Ambleside.


Prashant

Prashant

Job Title: Owner

Joined: 2008

Prashant has owned Ambleside Care Home since 2008. He has been working in the care industry since 2006 and previously owned a nursing home in Canterbury. Ambleside is his main focus, and he continuously strives to make improvements to the home. With support from the wonderful team of carers and staff, Ambleside is now one of the standout independent care homes in the Bexhill-on-Sea area and is also one of the top-rated homes on Carehome.co.uk for the area. In his spare time, Prashant enjoys spending time with his family, going to the gym and training in Brazilian Jiu-Jitsu.