Our fees are very competitive for the level of care we offer.
Car park in front of the home.
Ambleside Residential Care Home has a Review Score of 9.6 (9.606) out of 10, based on 12 reviews in the last 2 years. Over all time Ambleside Residential Care Home has 73 reviews.
Review from Maureen H (Husband of Resident) published on 14 February 2017
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Overall Experience
5.0 out of 5
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Review from Phyllis F (Sister of Resident) published on 10 January 2017
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Overall Experience
5.0 out of 5
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Review from G F (Niece of Resident) published on 10 January 2017
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Overall Experience
5.0 out of 5
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Review from Claire F (Granddaughter of Resident) published on 22 December 2016
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Overall Experience
5.0 out of 5
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Review from Christine W (Daughter of Resident) published on 22 December 2016
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Overall Experience
5.0 out of 5
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Review from Sandra B (Daughter-in-law of Resident) published on 22 April 2016
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Overall Experience
4.0 out of 5
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Review from Katie (Granddaughter of Resident) published on 3 April 2016
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Overall Experience
4.0 out of 5
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Review from Mrs T T (Daughter of Resident) published on 3 April 2016
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Overall Experience
4.0 out of 5
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Review from Sue H (Daughter-in-law of Resident) published on 14 March 2016
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Overall Experience
5.0 out of 5
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Review from Jim (Son of Resident) published on 23 February 2016
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Overall Experience
5.0 out of 5
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Review from J W (Daughter of Resident) published on 28 January 2016
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Overall Experience
3.0 out of 5
Reply from P Navaratnarajah, Director at Ambleside Residential Care Home
Thank you for taking the time to provide a review for your mothers care at Ambleside. We appreciate each and every review that we receive for our home, and take all feedback into consideration to ensure we are constantly improving. I’d like to thank you for your positive words in your review, and am glad to hear you are happy with the level of care and service our staff provide to you and your mum. As noted, our staff are always more than happy to help with any questions or requests that our residents families may have. Despite your positive words, I’m disappointed to hear that you have rated our home satisfactory in some areas, specifically cleanliness and value for money. We feel our fees are very reasonable for the level of care and service we provide, and are in line with other homes in the area.
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Review from Janet O (Daughter of Resident) published on 28 October 2015
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Overall Experience
5.0 out of 5
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Value for Money
Review from Roy A (Brother of Resident) published on 28 October 2015
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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The Review Score of 9.6 (9.606) out of 10 for Ambleside Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.606 for Ambleside Residential Care Home is calculated as follows: ( (90 Excellents x 5) + (48 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 142 Ratings = 4.606
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ambleside Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 May 2019
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Job Title: Manager
Joined: 2010
Clare has been the manager at Ambleside since 2010. She has been dedicated to her role and has built up and led a fantastic team of carers over the years. She has been a manager in the care setting since 1998. Clare holds a D32/D33/RMA/ BSc in Psychology (TBC) and NVQ 5 Leadership Management. In her spare time, she enjoys fine dining and long walks with her dog Bear.
Job Title: Deputy Manager
Joined: 2011
Lauren started at Ambleside 12 years ago as an apprentice and has since worked her way up to become the Deputy Manager. The team, residents and families appreciate the hard work she puts in day in and day out. Lauren has an NVQ2, NVQ3, Team Leading and NVQ 5. When not at work Lauren likes to organise, send (spend) time with her family and friends and is currently awaiting the arrival of her first child.
Job Title: Senior Team
Joined: 2010
Lucy has been a valued member of the senior team at Ambleside for over 13 years. She holds NVQ2, NVQ3 and team-leading qualifications. Over the years she has supported our residents, staff and relatives in many different ways. Lucy is a devoted mother, enjoys West End Shows and loves making memories with her daughters.
Job Title: Care Co -Ordinator
Joined: 2011
Emmy Has been with Ambleside for 11 years. She has an NVQ2 and is currently completing her Level 5 Assistant Practitioner. She is always keen to further her qualifications and knowledge.
Emmy is also the mother of two children and enjoys spending time with her friends and family. She also likes to relax by going shopping in her spare time. Emmy has also arranged some fantastic events for our residents and their families during her time at Ambleside.
Job Title: Owner
Joined: 2008
Prashant has owned Ambleside Care Home since 2008. He has been working in the care industry since 2006 and previously owned a nursing home in Canterbury. Ambleside is his main focus, and he continuously strives to make improvements to the home. With support from the wonderful team of carers and staff, Ambleside is now one of the standout independent care homes in the Bexhill-on-Sea area and is also one of the top-rated homes on Carehome.co.uk for the area. In his spare time, Prashant enjoys spending time with his family, going to the gym and training in Brazilian Jiu-Jitsu.
