Prideaux House

21 Prideaux Road, Eastbourne BN21 2ND
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9.1 41 Reviews
  • Prideaux House, Eastbourne
Prideaux House is a detached, Edwardian home situated over three floors accessible by chair lift. The home benefits from a large, accessible, landscaped rear garden which includes a decked area for seating along with a raised planting area.

The home provides 24-hour care for older people with dementia. The aim is to create and maintain a secure, relaxed, happy and homely environment. An extensive, highly trained team of staff support all the needs of the residents.

The philosophy is to encourage, motivate and enhance the well-being of residents. Carers achieve this by an extensive programme of activities, which aims to stimulate the mind and body.

Prideaux House welcomes any enquiries and recommends that you visit to discuss and view facilities and meet the team.

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Care Provided by Prideaux House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Prideaux House Care Ltd
  • Person in charge
  • Ella Gallop (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Prideaux House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £975 – £1,300
    • Self-Funded Residential Dementia Care £975 – £1,300
    • RESPITE Self-Funded Residential Care £975 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £975 – £1,300
  • (these prices are only a guideline, please contact Prideaux House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Main Road outside Home


Prideaux House Reviews (41)

Total of 41, showing 41-41
9.1

Prideaux House has a Review Score of 9.1 (9.063) out of 10, based on 4 reviews in the last 2 years. Over all time Prideaux House has 41 reviews.

Overall Experience

  • 34
  • 7
  • 0
  • 0
  • 0

Date Published

41
0
2
4
37

Review from Frances G (Daughter of Resident) published on 11 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all the staff friendly, caring and helpful to my mother, me and my family. I find she is a lot calmer and happier in her day to day life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.1 (9.063)

Overview of Review Score

The Review Score of 9.1 (9.063) out of 10 for Prideaux House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.688 for Prideaux House is calculated as follows: ( (33 Excellents x 5) + (15 Goods x 4) ) ÷ 48 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.375 Points relating to the number of positive Reviews for Prideaux House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 4 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (20)

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Ella Gallop

Job Title: Registered Manager

Joined: 2021

I am Level 5 Health and Social Care qualified Manager. I lead my professional care team in delivering the highest level of care and support for our residents. I ensure a person centred approach is delivered. I feel that maintaining a strong relationship with residents and their relatives and understanding the important contribution that these relationships make lead to the successful running of a care home. I have worked in the care industry for 15 years with over 10 years of management experience.


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Jordan Langford

Job Title: Senior care assistant

Joined: 2022

Dementia, Nursing and residential experience.


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Tracey Hacker

Job Title: Senior Care Assistant

Joined: 2021

Many years of care experience, Currently doing my NVQ Level 3 in health and social care.


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Ellie Pankhurst

Job Title: Senior care assistant

Joined: 2021

Currently doing my NVQ Level 3 in health and social care.


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Nicola Gallop

Job Title: Care assistant

Joined: 2022

I have been doing care work for most of my working life. I love working with the elderly and find it a very rewarding job.


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Uendi Metaliaj

Job Title: Trainee Senior

Joined: 2023

I am new to the care industry but I am very passionate about caring for my residents and ensuring they receive the best quality of care on a day-to-day basis.


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Teresa Cudd

Job Title: Laundry assistant/Resident Liaison officer

Joined: 2017

I am responsible for looking after all of the laundry in the home. I am very attentive and strive to do my best.
I am responsible for meeting new residents and making them feel welcome and at home when they first come to stay at Prideaux House.


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Sally Narine

Job Title: Housekeeping

Joined: 2021

I am responsible for keeping the home clean, tidy and smelling fresh.


I am very particular and like to ensure our residents have a clean and tidy home.


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Alyx Carter

Job Title: Housekeeping

Joined: 2023

I have worked in care homes for most of my working life, I enjoy spending time talking to the residents as I clean their homes.


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Al Giol

Job Title: Care Assistant

Joined: 2021

I have worked within the care industry for many years. I am always smiling and believe that happiness goes a long way; especially when working with people with dementia.


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Ermir Bogdan

Job Title: Care assistant

Joined: 2023

I was previously a pharmacist in Albania, I have come over to England to work in the care sector. I have really enjoyed my time so far at Prideaux House.


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Megi Cani

Job Title: Care Assistant

Joined: 2023

I am new to the care sector but I have settled in very quickly and have learnt a great deal. I am very patient and calm and love my job.


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Linda Aldridge

Job Title: Care Assistant

Joined: 2018

I have worked within the care sector for many years. I have a great working relationship with all of the residents. I enjoy getting to know them as individuals.


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Leanne Reeve

Job Title: Cook

Joined: 2022

I am a full-time cook at Prideaux House. I enjoy making beautiful birthday cakes and home-cooked meals for everyone to enjoy.


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Phil Greenwood

Job Title: Cook

Joined: 2023

I joined Prideaux House this year as their part-time cook. I am passionate about home cooking and baked goods.


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Amy Robinson

Job Title: Night Care Assistant

Joined: 2022

I am an NVQ 2 Qualified care assistant. I have worked in the care industry now for around 7 years. I am passionate about dementia care and treating my residents like they are my own family.


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Micky Hollobone

Job Title: Night Care Assistant

Joined: 2008

I have worked at Prideaux House for over 15 years. I know the home and my residents very well.


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Joanna Urbane

Job Title: Night Care Assistant

Joined: 2022

I am very passionate about person-centred care and really enjoy my job.


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Lezza Middleton

Job Title: Night Care Assistant

Joined: 2022

Prideaux house was my first job within the care industry but I am also a carer for a family member, therefore this role came very natural to me.


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Sam Pollitt

Job Title: Night Care Assistant

Joined: 2015

I have worked at Prideaux House for a number of years now. I find care work very rewarding and enjoy what I do.