Roselands Care Home

Cackle Street, Brede, Rye TN31 6EB
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9.9 37 Reviews
  • Roselands Care Home, Rye
Roselands Care Home part of Eleanor Healthcare Group, is situated, in substantial grounds, close to the village of Brede and benefits from outstanding views of the Sussex countryside. It caters, mostly, but not exclusively, for long term residents at the higher end of the age spectrum, but will provide respite care, subject to room availability. Roselands has been a home for the elderly, under the same ownership, for thirty years.

The home incorporates thirty three single and one double room, furnished to a high standard, most with en suite facilities. It also has three lounges, a conservatory, a lift and is equipped for assisted bathing. Food is prepared “in house” Meals are varied and nutritionally balanced. Special dietary requirements can be accommodated.

Staff are well trained, friendly and committed to providing the best quality of life possible for residents. Entertainment is arranged, for those who wish to participate and the team look to respond positively to any suggestions, for widening its scope.

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Care Provided by Roselands Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Adriana Porime (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008

Funding & Fees Guide for Roselands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
  • (these prices are only a guideline, please contact Roselands Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions


  • Parking

  • Private parking on site


Roselands Care Home Reviews (37)

Total of 37, showing 1-20
9.9

Roselands Care Home has a Review Score of 9.9 (9.868) out of 10, based on 19 reviews in the last 2 years. Over all time Roselands Care Home has 37 reviews.

Overall Experience

  • 33
  • 3
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Date Published

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Review from Joanne F (Daughter of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Roselands is always very clean and professionally run. The staff are wonderful, caring, considerate, and supportive and I feel my dad is very safe and happy.
My favourite part is that he gets to go out on trips for coffee and cake rather than just sitting in a room with 4 walls. Alternatively, when
he is in the home he has the opportunity to interact with others by playing bingo or being entertained with gentle fitness sessions or visiting acts.
If he had been left in his own house he would just have fallen asleep and been lonely, neither of which is advisable for onset Alzheimer's.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for sharing such kind feedback. It's wonderful to hear that the care provided has met your expectations and that the environment feels welcoming and comfortable. We're committed to creating a positive experience for everyone, with attentive support and a range of engaging options. Your comments are greatly appreciated and encourage us to continue delivering compassionate, high-quality care. Thank you again!


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Review from Peter H (Son of Resident) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care Mum is receiving. We live in Australia and the communication is excellent. Weekly video calls are also happily facilitated by Roselands.
We've also visited twice this year and found staff friendly, competent and motivated.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you very much for your kind review, it is very much appreciated.


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Review from Marie B (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've no complaints about my Mum's care. Her room is clean and comfortable. The carers are always ready to help. Mum is not the easiest person to deal with, but they are very patient with her. Visiting times are flexible. The grounds etc are lovely, I wish Mum would get out of bed and join in the many
activities that Roselands put on, but she refuses, though she is asked and they do try to get her to join in.

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you for sharing such kind feedback. It's wonderful to hear that the care provided has met your expectations and that the environment feels welcoming and comfortable. We're committed to creating a positive experience for everyone, with attentive support and a range of engaging options. Your comments are greatly appreciated and encourage us to continue delivering compassionate, high-quality care. Thank you again!


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Review from J M (Friend of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a friend of the occupant and Power Of Attorney. I am very impressed with the care and safety at Roselands. The staff are extremely polite and helpful.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your review, it is much appreciated.


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Review from Susan A (Daughter of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was Mum's second stay at Roselands for respite. Slightly longer this time as medication was being changed and needed to be done under supervision. I cannot fault the care, kindness and thoughtfulness of all staff at Roselands. Nothing was ever too much trouble. Always something to do if Mum wanted...Mum's
only complaint was that it took a while for her cup of tea to be made just how she liked it! But even that was achieved!

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Dear Susan, thank you for sharing your experience with us. We are delighted to hear that your mum received excellent care and attention during her second stay with us and it's heartening to know that our team ensured her needs were met. Your comments help us to continuously improve our services and if there is anything more we can do to support your mum in the future, please don't hesitate to reach out. Thank you for choosing Roselands!


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Review from C A (Son-in-law of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant and helpful staff. Always willing to go an extra step to provide a solution if one is needed. There is a calm atmosphere in the building and residents seem comfortable with their situation.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your review, it is very much appreciated.


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Review from Rebecca W (Daughter-in-law of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Roselands February 2024 for mother-in-law, (89) who was struggling to care for herself at home. After our show round, we were invited to bring her for lunch. Our welcome was friendly, the facilities are clean, and the food is homemade.
The rooms are light, clean and have everything that Mum
would need.
That was it, she loved it and moved in for respite the next day. Four months later, Mum is happy, comfortable, and says, she feels safe. She has gone from being isolated at home alone to having a full happy life, with entertainment, exercises, and good food.
Her bubble baths are a highlight and outings in the minibus.
The management and staff are wonderful, always on hand if needed, polite and very caring, and so friendly.
Mum has a new lease of life and is safe and very content.
For us, the family can now relax in the knowledge that she is not alone.
We feel very at home when we visit and are free to spend quality time with her.
A huge thank you to Roselands.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you very much for the lovely review, it is very much appreciated.


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Review from Roy F (Son-in-law of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is very happy and does not mention his own home anymore which is amazing as we were trying to get him to leave it as it was detrimental to his health. He is always praising the staff and how clean everything is.
He likes the food and enjoys the entertainment and interacting with people.
If we try to arrange things with Roseland it is always followed through.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your kind review, it is very much appreciated.


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Review from Z R (Daughter of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very happy, my mother is well cared for 24/7 by the many wonderful and attentive Roselands staff. The manager of the home is extremely kind, approachable and very supportive.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your kind review, it is very much appreciated.


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Review from Maureen W (Wife of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so lucky to have found Roselands for my husband, who had to go into full-time care. He had not left his bed for quite some time, but with great patience and understanding, the wonderful people who care for him at Roselands have managed to get him into the day room. He joins in the activities
and is making new friends. This has greatly enriched his life. Roselands has a wonderful, relaxed, friendly atmosphere, whilst providing highly efficient, compassionate care. He is very well looked after, the communication is superb, and I am kept up to date with his daily progress. He is spotless in his appearance, his room is very clean, and his bed is fresh and tidy. The food is fabulous, and he eats very well. On visits, there is always a friendly welcome, and refreshments are offered. I feel that I am still part of his daily life, and part of the Roselands happy family. He loves the staff, who are absolute angels, and we are so happy that he is comfortable and very well cared for. Thank you, Roselands.

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Review from Steve C (Son of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of the family, we wanted to say a big 'thank you' to the home manager, senior carer and all the team at Roselands for all the love and care they gave Mum over the last couple of years; in particular in Mum’s final days in April this year. They were always caring, attentive and nothing was
too much trouble. We asked for any donations to go to Roselands and were delighted to be presented with a beautiful wooden garden bench for the staff and residents in her memory. A difficult job, but carried out with a lot of love!

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your kind review, it is very much appreciated.


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Review from Alastair R (Son of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Roselands accommodates a diversity of residents and are able to meet each resident where they are. If interested, a resident can benefit from a wide range of social activities organized by the staff. And staff also make accommodations for residents with mobility or mental conditions that might limit
their participation.
The staff provide a warm and caring environment and I have been very happy with the support my mother has received. Management communicates on her condition and provides easy access in person and remotely. I would recommend Roselands.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your kind review, it is very much appreciated.


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Review from Ann W (Daughter of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Roselands now for just over six months and we are very happy with the care she receives. My mum has Alzheimer's and struggles with her speech and mobility, but the staff are very lovely, patient and kind to my mum. We have seen an improvement with my mum since she has been there.
It is so lovely to visit Mum at Roselands as the staff are very friendly and helpful and if you need to talk to them, nothing is to much trouble. We are so pleased Mum is there and being so well looked after, it is a massive relief to all our family. Thank you so much to all the staff for everything you do for Mum and family.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your lovely review it is very much appreciated.


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Review from Helen S (Daughter of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and activities. Very happy with surroundings. Staff very friendly and visitors always made to feel welcome. Room is very well-equipped, spacious, clean and tidy. Lovely gardens and outside space to sit.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your kind review it is very much appreciated.


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Review from Dean F (Son of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care home is wonderful. The carers are extremely kind and helpful, always doing activities for the residents, outside is lovely for the summer. Can not find any faults at all, glad I came across this care home for my mum. Have no worries that she is being well looked after.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your kind review it is very much appreciated.


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Review from G H (Daughter of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff provide a happy, caring and safe environment tailored to each individual resident.
I am kept informed of any changes and the needs of my mum which have been challenging at times and the staff have dealt with these efficiently and satisfactorily.
The home is very clean, bright, fresh smelling
and welcoming.
There is also activities several times a week in the day room.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your lovely review it is very much appreciated.


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Review from Vanessa W (Daughter of Resident) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing place. Dad's medical needs meant he could no longer be looked after at home by mum. A huge wrench for mum to relinquish his care, but reassurance and compassion shown to both Dad and mum was incredible. From our initial conversation with the lovely Manager to our first visit, we knew he would
be in safe hands. His medical and nursing care are of the highest standard, carried out with kindness and dignity. Roselands is spotless, has a wonderful calm happy atmosphere, food is fabulous and plentiful. Activities are abundant and well thought out. Communication is great, we are made to feel welcome and that we are still part of dad's everyday life. 'Staff and manager' are not the right words, they are all so much more than that, as they really do go above and beyond. Dad loves his room and is very happy and secure there, which in turn makes us happy and indebted to all at Roselands. The way everyone at Roselands works together as one makes this a unique and special place to be.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for the lovely review it is very much appreciated.


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Review from Diane L (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say Roselands care home is excellent. My mother-in-law is a resident in there and the staff go above and beyond to make sure their residents are well looked after. They do their work with a passionate outlook the staff are always polite and work hard to make sure their residents are happy.
The care home is very clean I haven't got anything bad to say about Roselands, they are very welcoming and staff are lovely.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your kind review, it is very much appreciated.


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Review from Shelly C (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Roselands just under 3 years, at no point have I had a problem or a complaint. The team keep in contact with personal matters concerning mum and have the upmost respect towards her. Turning up unannounced is just the same as a booked visit which shows the quality of care. The Activities
Co-ordinator is dedicated to her residents keeping them interacted and stimulated through the day. It’s just a lovely home for mum and I’m so grateful.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your lovely review, it is very much appreciated.


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Review from Shaunagh B (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Roselands looked after our mum with exceptional care and attention. Our mum was not the easiest, more times than not proved to be difficult. However, all members of the care team at Roselands remained kind and patient towards her. Even at the end when she passed they were kind enough to provide a place
after her funeral where tea and cake were served for the few who were able to attend her funeral. We can't thank Roselands enough for making mum's last months as comfortable as possible.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your kind review, it is very much appreciated.


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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Roselands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Roselands Care Home is calculated as follows: ( (199 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 227 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Roselands Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Adriana

Adriana Porime

Job Title: Registered Manger

Joined: 2018

I have been working in care for 11 years and for the last 9, I have been a Care Home Manager. Before I came to the UK I was a social worker in Romania working with children in need for 5 years. I have a bachelor's degree in psychology and an equivalent National Vocational Qualification in Care at Level 3.


I joined Eleanor Healthcare Group in July 2018 as a Registered Manager at the Roselands Care Home branch.


I consider myself a caring person, very sociable and very active, always with a smile on my face. I love my job and I am not afraid of a good challenge.


My vision for Roselands is for it to be the best home it can possibly be, for all our residents and staff to be happy, well looked after and enjoy being in here.


Debbie

Debbie

Job Title: Activities Co-cordinator

Joined: 2021

Hi! My name is Debbie. I’m the activities coordinator at Roselands in Brede East Sussex.


After working as an optical assistant, I took time out to concentrate on my three children. Thinking it would be good to have another, twins arrived!!


Studying fine art during my time at home achieving an A level and BTEC Diploma. Then learning Makaton.


Joining Roselands in October I soon settled in. Chatting and laughing with the residents, getting everyone involved in some way. Arts and crafts are my passion but there’s a varied monthly activity calendar. I feel lucky having such a rewarding job.


Frequently Asked Questions about Roselands Care Home

What types of Care is Roselands Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Roselands Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Roselands Care Home have?

There are 35 Single Rooms.

What are the Facilities & Services at Roselands Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roselands Care Home to the centre of Rye?

6.1 mile(s) as the crow flies, distance by road may be significantly further.