Roselands Care Home

Cackle Street, Brede, Rye TN31 6EB
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9.8 44 Reviews
  • Roselands Care Home, Rye
Roselands Care Home part of Eleanor Healthcare Group, is situated, in substantial grounds, close to the village of Brede and benefits from outstanding views of the Sussex countryside. It caters, mostly, but not exclusively, for long term residents at the higher end of the age spectrum, but will provide respite care, subject to room availability. Roselands has been a home for the elderly, under the same ownership, for thirty years.

The home incorporates thirty three single and one double room, furnished to a high standard, most with en suite facilities. It also has three lounges, a conservatory, a lift and is equipped for assisted bathing. Food is prepared “in house” Meals are varied and nutritionally balanced. Special dietary requirements can be accommodated.

Staff are well trained, friendly and committed to providing the best quality of life possible for residents. Entertainment is arranged, for those who wish to participate and the team look to respond positively to any suggestions, for widening its scope.

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Care Provided by Roselands Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Adriana Porime (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008

Funding & Fees Guide for Roselands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
  • (these prices are only a guideline, please contact Roselands Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions


  • Parking

  • Private parking on site


Roselands Care Home Reviews (44)

Total of 44, showing 21-40
9.8

Roselands Care Home has a Review Score of 9.8 (9.822) out of 10, based on 27 reviews in the last 2 years. Over all time Roselands Care Home has 44 reviews.

Overall Experience

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Review from Steve C (Son of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of the family, we wanted to say a big 'thank you' to the home manager, senior carer and all the team at Roselands for all the love and care they gave Mum over the last couple of years; in particular in Mum’s final days in April this year. They were always caring, attentive and nothing was
too much trouble. We asked for any donations to go to Roselands and were delighted to be presented with a beautiful wooden garden bench for the staff and residents in her memory. A difficult job, but carried out with a lot of love!

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your kind review, it is very much appreciated.


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Review from Helen S (Daughter of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and activities. Very happy with surroundings. Staff very friendly and visitors always made to feel welcome. Room is very well-equipped, spacious, clean and tidy. Lovely gardens and outside space to sit.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your kind review it is very much appreciated.


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Review from Dean F (Son of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care home is wonderful. The carers are extremely kind and helpful, always doing activities for the residents, outside is lovely for the summer. Can not find any faults at all, glad I came across this care home for my mum. Have no worries that she is being well looked after.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your kind review it is very much appreciated.


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Review from G H (Daughter of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff provide a happy, caring and safe environment tailored to each individual resident.
I am kept informed of any changes and the needs of my mum which have been challenging at times and the staff have dealt with these efficiently and satisfactorily.
The home is very clean, bright, fresh smelling
and welcoming.
There is also activities several times a week in the day room.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your lovely review it is very much appreciated.


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Review from Vanessa W (Daughter of Resident) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing place. Dad's medical needs meant he could no longer be looked after at home by mum. A huge wrench for mum to relinquish his care, but reassurance and compassion shown to both Dad and mum was incredible. From our initial conversation with the lovely Manager to our first visit, we knew he would
be in safe hands. His medical and nursing care are of the highest standard, carried out with kindness and dignity. Roselands is spotless, has a wonderful calm happy atmosphere, food is fabulous and plentiful. Activities are abundant and well thought out. Communication is great, we are made to feel welcome and that we are still part of dad's everyday life. 'Staff and manager' are not the right words, they are all so much more than that, as they really do go above and beyond. Dad loves his room and is very happy and secure there, which in turn makes us happy and indebted to all at Roselands. The way everyone at Roselands works together as one makes this a unique and special place to be.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for the lovely review it is very much appreciated.


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Review from Diane L (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say Roselands care home is excellent. My mother-in-law is a resident in there and the staff go above and beyond to make sure their residents are well looked after. They do their work with a passionate outlook the staff are always polite and work hard to make sure their residents are happy.
The care home is very clean I haven't got anything bad to say about Roselands, they are very welcoming and staff are lovely.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your kind review, it is very much appreciated.


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Review from Shelly C (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Roselands just under 3 years, at no point have I had a problem or a complaint. The team keep in contact with personal matters concerning mum and have the upmost respect towards her. Turning up unannounced is just the same as a booked visit which shows the quality of care. The Activities
Co-ordinator is dedicated to her residents keeping them interacted and stimulated through the day. It’s just a lovely home for mum and I’m so grateful.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your lovely review, it is very much appreciated.


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Review from Shaunagh B (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Roselands looked after our mum with exceptional care and attention. Our mum was not the easiest, more times than not proved to be difficult. However, all members of the care team at Roselands remained kind and patient towards her. Even at the end when she passed they were kind enough to provide a place
after her funeral where tea and cake were served for the few who were able to attend her funeral. We can't thank Roselands enough for making mum's last months as comfortable as possible.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your kind review, it is very much appreciated.


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Review from Garth B (Son of Resident) published on 5 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing care home. My mum spent the last six months of her life with Roselands and the care team went out of their way to help mum settle and offer her ongoing care. They always treated mum with tenderness and preserved her dignity. Always helpful. So nice to be greeted by a smile from every
one of their excellent team. Nothing was too much trouble. The best thing I can say is that if I needed care, I would have no hesitation in going to Roselands. Thank goodness for people like them.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for the lovely review, it is very much appreciated.


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Review from Lyn O (Daughter of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is great. The staff are kind and caring. They looked after my mum well till the end of her days. Her behaviour was difficult at times as she had vascular dementia, but they coped well and treated her with dignity. The home has undergone a major transformation but has not lost its family feel.
She was included in activities even though she was not really capable. Now that the food is home-cooked it has improved a lot. My mum was here for 8 years, a long time.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your lovely review, it is very much appreciated.


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Review from Janey N (Daughter of Resident) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Roselands since June 2022. He is well looked after by all the staff. They are all caring and always go above and beyond. I feel he is safe and they are proactive in seeking any additional care he needs. They provide a range of activities, although my dad is reluctant to join in. Activities
have included trips to the coast, a visiting magician, visiting animals and various arts and crafts. The home is decorated at present by residents with a Halloween theme.
I am always made to feel very welcome on my visits and can not thank the staff and management enough for the kindness they have given my dad.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your kind review, it is very much appreciated.


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Review from J M (Daughter of Resident) published on 19 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to the home in January, she is bed-bound and has received very good care by all the staff for which we are very grateful, everyone has been very kind to relatives on their visits thank you.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you very much for your lovely review, it is very much appreciated.


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Review from Louise M (Daughter of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Roselands for five years. She is 98 years old now and receives outstanding care. She isn’t mobile anymore but she is clean and her skin is soft. The staff take great care of her. It is such a friendly home with lovely approachable staff. We are so grateful and lucky that it is
on our doorstep. The manager and all of the staff handled the recent pandemic really efficiently and made sure the residents were protected. They did a fabulous job.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for the lovely review it is very much appreciated.


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Review from Carol P (Daughter of Resident) published on 12 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent the last three years of her life at Roselands. Obviously, she would have preferred to be in her own home but she'd reached a time in her life when it was no longer possible. That said, she couldn't have been in a nicer place. She often complained that she was getting fat because the food was
so good, and she loved the view from her window over the garden and across the hills. In one of our last conversations, she remarked how the branches looked like a lacy doily against the blue sky; she always did have a way with words. Grateful thanks to Roseland's wonderful manager and her staff, mum called them her boys and girls and she loved them all.
Sadly, she passed away at the end of September at the grand old age of 96, but I know she was cared for until the end.

Reply from Adriana Porime, Manager at Roselands Care Home

We are so very grateful for your kind review. Thank you


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Review from Holly M (Granddaughter of Resident) published on 12 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is currently at Roselands and thanks to the manager's amazing and efficient can-do attitude, my grandma has also joined for some respite care.
The manager instantly put us at ease, was highly efficient with her communication and organisation. This is very reassuring to see such wonderful
leadership and we felt our grandparents would be in very safe hands. The atmosphere is calm and has a small sense of community. Our initial impression has been very positive. The garden and views from the room are beautiful, feel special to have such a setting. It has been particularly nice to sit outside and enjoy various events. The staff have been great at welcoming my grandparents and really have helped to ease the transition. Thank you to the manager and the team.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your kind review it is very much appreciated.


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Review from Janice W (Daughter of Resident) published on 26 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I spoke to the manager of Roselands, I felt Dad would be in very safe and caring hands. A very distressing time for us was saved by the wonderful welcoming atmosphere we experienced when first walking into Roselands. The home has a light airy feel and a sense of a kind caring community can
immediately be felt. It is early days yet, but our initial experience was extremely positive. The staff are very easy to communicate with and helpful in their efforts to make Dad's first weeks as smooth as possible. Dad was being carefully listened to by attentive staff who we felt would soon get to know him as the very special individual he is. Thank you!

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your kind review, it is much appreciated.


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Review from Sue B (Daughter of Resident) published on 12 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I left a review a while ago when my mother was relatively new to Roselands but now she has lived there for two years, I wanted to say how happy we still are that she is being so wonderfully cared for. I am so grateful that we were able to keep safely visiting Mum right up until the government's rules
forbade it, and that all the necessary measures were then put in place to open up to visitors again as soon as it was allowed. On my first day back they even laid on a wonderful cream tea to make it even more special! This past year must have been really challenging but all the staff are just as friendly and cheerful as ever and Mum particularly enjoys having a laugh and a joke with some of the young men on the staff! Mum also loves to keep busy and she joins in with all the activities on offer. Mum's memory is quite poor now, but Roselands is giving her a quality of life that I really don't think could be bettered anywhere.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your kind review it is so much appreciated.


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Review from Derek L (Son of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly informal relaxed yet caring home from home atmosphere, set in beautiful rural surroundings in the middle of spacious grounds. Ambience is good as is the attitude of the care workers. Nice place to reside in for my mother.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your lovely review, it is much appreciated.


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Review from Bridget T (Daughter of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well cared for at Roselands, always looks neat and tidy when we visit. Nice room, good food, staff are kind and friendly and have been great at the moment with Covid keeping everyone safe. Would highly recommend it.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your lovely review, it is much appreciated.


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Review from E A (Relative of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Roselands to be a well caring and supportive residential home to both the residents and family members. Everyone involved; carers, management, housekeeping and not forgetting the chefs are fantastic! They have kept us well informed and the residents safe throughout recent times.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your lovely review, it is much appreciated.


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Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Roselands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.822 for Roselands Care Home is calculated as follows: ( (266 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 315 Ratings = 4.822

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Roselands Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Adriana

Adriana Porime

Job Title: Registered Manger

Joined: 2018

I have been working in care for 11 years and for the last 9, I have been a Care Home Manager. Before I came to the UK I was a social worker in Romania working with children in need for 5 years. I have a bachelor's degree in psychology and an equivalent National Vocational Qualification in Care at Level 3.


I joined Eleanor Healthcare Group in July 2018 as a Registered Manager at the Roselands Care Home branch.


I consider myself a caring person, very sociable and very active, always with a smile on my face. I love my job and I am not afraid of a good challenge.


My vision for Roselands is for it to be the best home it can possibly be, for all our residents and staff to be happy, well looked after and enjoy being in here.


Debbie

Debbie

Job Title: Activities Co-cordinator

Joined: 2021

Hi! My name is Debbie. I’m the activities coordinator at Roselands in Brede East Sussex.


After working as an optical assistant, I took time out to concentrate on my three children. Thinking it would be good to have another, twins arrived!!


Studying fine art during my time at home achieving an A level and BTEC Diploma. Then learning Makaton.


Joining Roselands in October I soon settled in. Chatting and laughing with the residents, getting everyone involved in some way. Arts and crafts are my passion but there’s a varied monthly activity calendar. I feel lucky having such a rewarding job.