Roselands Care Home

Cackle Street, Brede, Rye TN31 6EB
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9.9 37 Reviews
  • Roselands Care Home, Rye
Roselands Care Home part of Eleanor Healthcare Group, is situated, in substantial grounds, close to the village of Brede and benefits from outstanding views of the Sussex countryside. It caters, mostly, but not exclusively, for long term residents at the higher end of the age spectrum, but will provide respite care, subject to room availability. Roselands has been a home for the elderly, under the same ownership, for thirty years.

The home incorporates thirty three single and one double room, furnished to a high standard, most with en suite facilities. It also has three lounges, a conservatory, a lift and is equipped for assisted bathing. Food is prepared “in house” Meals are varied and nutritionally balanced. Special dietary requirements can be accommodated.

Staff are well trained, friendly and committed to providing the best quality of life possible for residents. Entertainment is arranged, for those who wish to participate and the team look to respond positively to any suggestions, for widening its scope.

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Care Provided by Roselands Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Adriana Porime (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008

Funding & Fees Guide for Roselands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
  • (these prices are only a guideline, please contact Roselands Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions


  • Parking

  • Private parking on site


Roselands Care Home Reviews (37)

Total of 37, showing 21-37
9.9

Roselands Care Home has a Review Score of 9.9 (9.868) out of 10, based on 19 reviews in the last 2 years. Over all time Roselands Care Home has 37 reviews.

Overall Experience

  • 33
  • 3
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  • 0
  • 0

Date Published

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Review from Garth B (Son of Resident) published on 5 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing care home. My mum spent the last six months of her life with Roselands and the care team went out of their way to help mum settle and offer her ongoing care. They always treated mum with tenderness and preserved her dignity. Always helpful. So nice to be greeted by a smile from every
one of their excellent team. Nothing was too much trouble. The best thing I can say is that if I needed care, I would have no hesitation in going to Roselands. Thank goodness for people like them.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for the lovely review, it is very much appreciated.


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Review from Lyn O (Daughter of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is great. The staff are kind and caring. They looked after my mum well till the end of her days. Her behaviour was difficult at times as she had vascular dementia, but they coped well and treated her with dignity. The home has undergone a major transformation but has not lost its family feel.
She was included in activities even though she was not really capable. Now that the food is home-cooked it has improved a lot. My mum was here for 8 years, a long time.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your lovely review, it is very much appreciated.


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Review from Janey N (Daughter of Resident) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Roselands since June 2022. He is well looked after by all the staff. They are all caring and always go above and beyond. I feel he is safe and they are proactive in seeking any additional care he needs. They provide a range of activities, although my dad is reluctant to join in. Activities
have included trips to the coast, a visiting magician, visiting animals and various arts and crafts. The home is decorated at present by residents with a Halloween theme.
I am always made to feel very welcome on my visits and can not thank the staff and management enough for the kindness they have given my dad.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your kind review, it is very much appreciated.


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Review from J M (Daughter of Resident) published on 19 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to the home in January, she is bed-bound and has received very good care by all the staff for which we are very grateful, everyone has been very kind to relatives on their visits thank you.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you very much for your lovely review, it is very much appreciated.


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Review from Janis M (Niece of Resident) published on 18 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt seems to be very happy and although suffering from dementia she loves her room and looks forward to her meals. The Manager and staff are all very friendly and caring and make you feel very welcome when you visit.
The new manager has made various improvements for the better, the home is looking
much cleaner and more cheerful.
Indeed our family is very happy that my aunt is being well cared for in lovely surroundings and most of all is happy and settled in her new home.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your lovely review it is very much appreciated.


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Review from Louise M (Daughter of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Roselands for five years. She is 98 years old now and receives outstanding care. She isn’t mobile anymore but she is clean and her skin is soft. The staff take great care of her. It is such a friendly home with lovely approachable staff. We are so grateful and lucky that it is
on our doorstep. The manager and all of the staff handled the recent pandemic really efficiently and made sure the residents were protected. They did a fabulous job.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for the lovely review it is very much appreciated.


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Review from Carol P (Daughter of Resident) published on 12 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent the last three years of her life at Roselands. Obviously, she would have preferred to be in her own home but she'd reached a time in her life when it was no longer possible. That said, she couldn't have been in a nicer place. She often complained that she was getting fat because the food was
so good, and she loved the view from her window over the garden and across the hills. In one of our last conversations, she remarked how the branches looked like a lacy doily against the blue sky; she always did have a way with words. Grateful thanks to Roseland's wonderful manager and her staff, mum called them her boys and girls and she loved them all.
Sadly, she passed away at the end of September at the grand old age of 96, but I know she was cared for until the end.

Reply from Adriana Porime, Manager at Roselands Care Home

We are so very grateful for your kind review. Thank you


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Review from Holly M (Granddaughter of Resident) published on 12 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is currently at Roselands and thanks to the manager's amazing and efficient can-do attitude, my grandma has also joined for some respite care.
The manager instantly put us at ease, was highly efficient with her communication and organisation. This is very reassuring to see such wonderful
leadership and we felt our grandparents would be in very safe hands. The atmosphere is calm and has a small sense of community. Our initial impression has been very positive. The garden and views from the room are beautiful, feel special to have such a setting. It has been particularly nice to sit outside and enjoy various events. The staff have been great at welcoming my grandparents and really have helped to ease the transition. Thank you to the manager and the team.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your kind review it is very much appreciated.


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Review from Janice W (Daughter of Resident) published on 26 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I spoke to the manager of Roselands, I felt Dad would be in very safe and caring hands. A very distressing time for us was saved by the wonderful welcoming atmosphere we experienced when first walking into Roselands. The home has a light airy feel and a sense of a kind caring community can
immediately be felt. It is early days yet, but our initial experience was extremely positive. The staff are very easy to communicate with and helpful in their efforts to make Dad's first weeks as smooth as possible. Dad was being carefully listened to by attentive staff who we felt would soon get to know him as the very special individual he is. Thank you!

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your kind review, it is much appreciated.


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Review from Sue B (Daughter of Resident) published on 12 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I left a review a while ago when my mother was relatively new to Roselands but now she has lived there for two years, I wanted to say how happy we still are that she is being so wonderfully cared for. I am so grateful that we were able to keep safely visiting Mum right up until the government's rules
forbade it, and that all the necessary measures were then put in place to open up to visitors again as soon as it was allowed. On my first day back they even laid on a wonderful cream tea to make it even more special! This past year must have been really challenging but all the staff are just as friendly and cheerful as ever and Mum particularly enjoys having a laugh and a joke with some of the young men on the staff! Mum also loves to keep busy and she joins in with all the activities on offer. Mum's memory is quite poor now, but Roselands is giving her a quality of life that I really don't think could be bettered anywhere.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your kind review it is so much appreciated.


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Review from Derek L (Son of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly informal relaxed yet caring home from home atmosphere, set in beautiful rural surroundings in the middle of spacious grounds. Ambience is good as is the attitude of the care workers. Nice place to reside in for my mother.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your lovely review, it is much appreciated.


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Review from Bridget T (Daughter of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well cared for at Roselands, always looks neat and tidy when we visit. Nice room, good food, staff are kind and friendly and have been great at the moment with Covid keeping everyone safe. Would highly recommend it.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your lovely review, it is much appreciated.


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Review from E A (Relative of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Roselands to be a well caring and supportive residential home to both the residents and family members. Everyone involved; carers, management, housekeeping and not forgetting the chefs are fantastic! They have kept us well informed and the residents safe throughout recent times.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your lovely review, it is much appreciated.


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Review from Jill M (Daughter of Resident) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful my mother is at Roselands, she suffers from dementia and is 93 years old. She is very well cared for and the manager and staff are wonderful. The communication and updates are regular and the new WhatsApp initiative is excellent, with photos and regular activities shown. My mother is
happy and feels at home in the beautiful setting that Roselands has. I feel at ease knowing that my mother resides in this wonderful care home.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your kind words. We will do our best to make sure all our residents are very well looked after.


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Review from Dudley P (Son of Resident) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I know processes and procedures are an essential part of a care home and rightly so. But what really makes a care home is the people who provide the care for the residents. When a young carer puts her head round the door and says, “Hi Handsome” and to see the huge grin light up a 98 year old – priceless.
Roselands provided comfort and security for my parents, as well as care with incredible kindness. I take comfort in knowing they were so well looked after in their time at Roselands. A big thank you to everyone involved with their care and the support given to us.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you so much for your kind review it is much appreciated.


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Review from James C (Husband of Resident) published on 18 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I was desperate to find a care home for my wife who has dementia, is diabetic, has mobility problems and is incontinent. I found that I could not cope when her dementia took a downwards turn and was told in no uncertain terms that I needed respite urgently. I will state that my wife is a very difficult
person and can be very abusive and also likes to do things her way. We went to see Roselands and although it's not a five star hotel, it was pleasant enough and the staff seemed on the ball, so we decided to proceed.
The staff were very accommodating with my wife's various problems and the room was adequate for her needs, albeit dark. The only comment I will make about the ensuite was that there was a very high step up into the shower. My one big disappointment was that on all websites that I had seen it was claimed that the food was home-cooked, this is not the case, it is brought in from an outside caterer and heated and I was not over-impressed with its looks.

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Review from Beryl G (Daughter of Resident) published on 22 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manageress and staff were so caring to my mother, they were constantly kind and patient with her.

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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Roselands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Roselands Care Home is calculated as follows: ( (199 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 227 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Roselands Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Adriana

Adriana Porime

Job Title: Registered Manger

Joined: 2018

I have been working in care for 11 years and for the last 9, I have been a Care Home Manager. Before I came to the UK I was a social worker in Romania working with children in need for 5 years. I have a bachelor's degree in psychology and an equivalent National Vocational Qualification in Care at Level 3.


I joined Eleanor Healthcare Group in July 2018 as a Registered Manager at the Roselands Care Home branch.


I consider myself a caring person, very sociable and very active, always with a smile on my face. I love my job and I am not afraid of a good challenge.


My vision for Roselands is for it to be the best home it can possibly be, for all our residents and staff to be happy, well looked after and enjoy being in here.


Debbie

Debbie

Job Title: Activities Co-cordinator

Joined: 2021

Hi! My name is Debbie. I’m the activities coordinator at Roselands in Brede East Sussex.


After working as an optical assistant, I took time out to concentrate on my three children. Thinking it would be good to have another, twins arrived!!


Studying fine art during my time at home achieving an A level and BTEC Diploma. Then learning Makaton.


Joining Roselands in October I soon settled in. Chatting and laughing with the residents, getting everyone involved in some way. Arts and crafts are my passion but there’s a varied monthly activity calendar. I feel lucky having such a rewarding job.