Saxonwood

Saxonwood Road, Battle TN33 0EY
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9.9 73 Reviews
  • Saxonwood, Battle
Saxonwood care home's focus is on brighter living. They welcome people with open arms, like one big family, and strive to bring sunshine to residents every day. The home's prides itself on being one the most homely and friendly around.

Saxonwood has a seven-day-a-week sunny moments club. This is led by their dedicated activity co-ordinator who provides a variety of one to one and group activities. These are based on residents' hobbies and interests - there's something for everyone.

Each resident has an allocated key worker and the staff team receive regular training to make sure they provide the best care and support 24 hours a day.

Saxonwood has a 5* food hygiene certificate and the in-house catering team create delicious, nutritious home-cooked meals, reflecting residents preferences.

Engaging and involving residents is important and they regularly seek ideas, feedback and suggestions from residents and their families so the home can continuously improve its service.

Saxonwood has a warm, welcoming environment with a strong sense of community. The home is set in beautiful grounds, with it's own orchard, on the outskirts of historic Battle.

Saxonwood has a homely community of 33 residents and enjoys a country setting within easy walking distance of shops and the town centre.

All bedrooms are designed for individual occupation, with residents encouraged to bring their own furniture and personal belongings. Some have en suite facilities and others have a vanity unit incorporating a hand basin. All rooms have their own telephone and television points.

Saxonwood care home is run by Sussex Housing & Care which is a not for profit provider of housing and care for older people in Sussex. Any surplus they make is reinvested into improving the quality of life of their residents.

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Care Provided by Saxonwood

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Sigita Kaleja (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (18)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004
    • Number of floors: 3

Funding & Fees Guide for Saxonwood

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,024 – £1,312
    • RESPITE Self-Funded Residential Care £1,231 – £1,577

  • Our care home fees are based on the care needs of each resident and their choice of room within our home. We have varying levels of care provision and different types of room, based on the size, outlook and facilities.


    All inclusive pricing - Our care fees include all accommodation and household bills, personal care, all meals, snacks and non-alcoholic refreshments, and the cleaning and laundry service. Extra services can be purchased as required, such as telephone, hairdressing and chiropody.


    We are a not for profit organisation which means any surplus we make in income is invested back into our properties to improve the quality of life of our residents. Sussex Housing & Care has been supporting older people to live brighter lives since 1946.
  • (these prices are only a guideline, please contact Saxonwood to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to the care home, come for a hot drink, enjoy lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, a welcoming day room or their own private bedroom.


  • Parking

  • Dedicated free car park to the rear of the care home.


Saxonwood Reviews (73)

Total of 73, showing 1-20
9.9

Saxonwood has a Review Score of 9.9 (9.851) out of 10, based on 22 reviews in the last 2 years. Over all time Saxonwood has 73 reviews.

Overall Experience

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Date Published

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Review from D P (Stepson of Resident) published on 27 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Down for the extended weekend and as foreshadowed I dropped in both Saturday and Sunday mornings. Not unexpected then but my relative always likes a welcome (I hope) surprise and alert, paper to hand and watching a film, or so it seemed when in the lounge. Sunday morning was much more quiet and busy
in the run-up to lunch. We did a thorough chat and caught up a little. A sort of grumble response, never going to be happy with mash and pureed, but chef does it well and it tastes reasonable. I dropped in the magazines - triple tick, I think, plus the new protected sites handbook.

Reply from Lizzie Gurr, Marketing and Communications Officer at Saxonwood

Thank you for your review. Our residents and staff love welcoming visitors to Saxonwood and it was great you could visit two days in a row and have a good catch up with your Step-Dad. We cater for all dietary requirements, when residents require a soft pureed diet we make sure it's tasty and flavoursome. All our food is cooked fresh in our 5* kitchen by our excellent catering team, and we go the extra mile to cater for residents specific requirements. We look forward to your next visit!


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Review from A R (Sister of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Saxonwood had been referred to us by several people as a warm, happy place with excellent care. I have not been disappointed. Since my sister moved in she has been treated with the utmost respect. She has complex needs but always feels supported and included in all activities etc. My sister is happy
and secure here.

Reply from Lizzie Gurr, Communications Executive at Saxonwood

Thank you for this brilliant review. It's great to hear how happy and content your sister is at Saxonwood and how you are also pleased with our service.


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Review from D K (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming care home. My mum spent a short respite break at Saxonwood and the staff made her feel very much at home and special.
The building, especially the lounge, is bright and airy and her room was very comfortable and easily accessible.

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

Thank you for your 5* review. We're pleased your Mum enjoyed her stay at Saxonwood and felt at home. You're welcome to come and join an activity or lunch, if you'd like to keep in touch. Just drop us a line!


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Review from S D (Daughter of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Saxonwood Care Home is a haven for my Mum. She is warm and well cared for by genuinely kind staff. The food is specially prepared for her and as she says she doesn't have to shop, cook, or wash up, she just has to eat!
She is a joy to visit because she is so glad of this place.

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

Thank you for your review. We welcome people to Saxonwood with open arms, like a big family and it's brilliant to hear how at home your Mum feels and that you enjoy visiting and spending quality time with her.


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Review from Kevan C (Son of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot give a high enough recommendation for Saxonwood.
The level of care, respect and integrity given to residents by all the extremely attentive and diligent members of staff is the level many other care homes should aspire to.

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

We're blown away by your 5* review and are happy to read your wonderful words about our service to residents at Saxonwood. Thank you.


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Review from June C (Wife of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Saxonwood Care Home staff and facilities are very good as are the food, drinks and the rooms are lovely. All in all a very nice place for respite care and residential care.

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

Thank you for reviewing Saxonwood, and sharing your thoughts about our homemade food, our staff team, and our facilities. We're pleased you are happy with our home.


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Review from Fred M (Son of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are caring and Saxonwood is always being cleaned and the office. Staff keep us informed of any problems e.g. If closed regarding Covid or other problems.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Thank you for your review. We're pleased you find our home clean and tidy, and our wonderful staff team to be caring.


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Review from Vivienne A (Friend of Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Saxonwood has been wonderful to my 94-year-old neighbour. The care has been exemplary and she has been treated with dignity at all times. She has improved in confidence and offered encouragement at all times. I have no hesitation in recommending Saxonwood for either respite or long-term care.

Reply from Lizzie Gurr, Communications and Engagement at Saxonwood

Thank you for your 5* review, it's great to hear how happy you are with the care of your neighbour. All of our staff are trained in providing dignity and respect and we're pleased to hear you see these qualities shining through in the care we provide. Thank you.


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Review from Michael F (Son of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very patient and helpful to my mother as she struggles both in her efforts to live around other people and in dealing with her medical difficulties. They encourage Mum to take part and engage with other residents in the many different activities which take place. Her quantity and range
of food eaten has expanded with the excellent home-cooked meals, occasionally celebrating festivals with mild versions of dishes from across the world. I feel confident Mum is well looked after.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Thank you for your review and it's great you feel confident that your mum is well looked after by our experienced team. We enjoy sharing a variety of homemade dishes with residents and it's brilliant your mum is both eating more and trying new flavours.


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Review from K G (Niece of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Saxonwood staff are always polite and have smiles on their faces and in their voices on the phone whenever I telephone or visit which makes for a lovely atmosphere and community. My uncle is offered daily activities to participate in covering a good range of interests and helping to promote health
e.g. chair exercise sessions. He has his own space to retreat to when he feels like it and that overlooks a lovely garden area. I am very happy that my uncle is getting good care and seems to be thriving better than when he was at home alone.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

We're pleased your Uncle is thriving at Saxonwood and enjoying the variety of activities. Our friendly team create a caring and vibrant community and we love welcoming family and visitors into our home. Thank you for your review.


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Review from Sue M (Daughter of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From making our first contact through to Mum moving in and staying over the last months I have felt confident that Saxonwood was the best choice of care home for Mum. All the staff is caring, professional, and well trained and put the residents at the centre of all they do, this includes the catering,
maintenance, housekeeping, activities, and management teams as well as the carers. The residents are offered a nutritious and varied choice of food each day. The activities program excels and leans towards a variety of subjects including music, entertainment, spiritual, nature, craft, reminiscing, quizzes, gardening, and much more. The care I have observed is always professional, respectful, and done with dignity. The resident's rooms are kept clean and well-maintained. When visiting, I am always welcomed and never restricted and I find myself being able to enjoy time with Mum rather than worrying about her - that is down to the Saxonwood team and for which I am truly thankful.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Your review is outstanding and we're so happy to hear how content you and your Mum are with our service at Saxonwood. Thank you for the kind comments which we will share with our team.


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Review from Fiona B (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Saxonwood is extremely well run and the staff are without exception kind, caring, professional and friendly. The home is set in nice gardens at the end of a private road and the lounge and dining room are bright and sunny. It is always really clean and well-maintained. There are twice-daily activities
which reflect the seasons and topical events - a lot of effort goes into this which many residents really appreciate. The food is freshly prepared, of a high standard and caters to all tastes and diets. There is excellent communication between the staff who are always well informed and they work as a great team. It is very difficult placing a loved one into a care home and I am so pleased we found Saxonwood. My mother has lived here for a year now and I am extremely grateful to all of the dedicated staff who take such good care of her.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Your words are wonderful, thank you for your brilliant review. We're very happy you are pleased with our service at Saxonwood, with our friendly care team, variety of activities, homemade food and communication. Thank you.


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Review from K H (Relative of Resident) published on 22 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Saxonwood is everything one could ever hope for within the care environment. It exceeds expectations in all areas, from the cleanliness, attention to detail, food and entertainment and we feel extremely lucky our loved one is being cared for by such kind and devoted staff.

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Review from Paul A (Son of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Saxonwood for almost four years now and I am delighted with the standard of care. Saxonwood has an absolutely wonderful team of friendly and caring staff. Standards of cleanliness and hygiene are outstanding and my mother always says that the food is excellent. The management
team are wonderful and it is always easy to speak to one of them if I need to. They are great at communicating with relatives, always keeping us informed of any news and sending us the weekly list of activities. They also maintain a relatives social media page and post photos every day, which is always lovely to see. I am hugely grateful to all the team at Saxonwood and I have never doubted that I made the right choice when I chose a care home for my mother. I would highly recommend Saxonwood to anyone looking for a care home in the area.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Thank you for your wonderful review, it's a real compliment to our team and testament to the care we provide. We're happy you feel informed about your mother's care and receive good communication from us, and that your mum is enjoying living at Saxonwood.


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Review from Paul B (Son of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a very happy resident at Saxonwood for over ten years now. The standard of care and general cleanliness throughout the home is excellent. I have always found every member of staff highly engaging and professional and always ready to answer any questions I may have.
I am more than
happy to recommend this wonderful facility to anyone.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Thank you for your 5* review, it's wonderful to hear how pleased you, and your mum, are with our service at Saxonwood.


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Review from L M (Sister of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care for my brother and his wife to be excellent. The carers, medical assistants and management team are very dedicated and treat the residents as though they were their own family. The food is excellent and well thought out and different activities take place daily.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Thank you for your brilliant review. We agree, our staff are amazing and we have one team and a family feel at Saxonwood.


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Review from Margaret H (Daughter of Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has lived happily at Saxonwood for nearly three years. I am confident that he is very well cared for and am grateful to all the staff at Saxonwood. His room is comfortable and always very clean. Dad enjoys all the meals - the food is excellent. I appreciate being able to visit at anytime and
the staff are always friendly and welcoming. There are many varied activities for residents and visitors to participate in. Dad looks forward to the regular church services held in the lounge. We have also enjoyed the special family events - garden party, barbecue, art workshops. This year, the Saxonwood team gave Dad a wonderful 100th birthday party, which the family were able to attend. I am so pleased I chose Saxonwood for Dad and we really feel part of the Saxonwood ‘family’. Thank you.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Thank you for your five star review, we're so pleased you enjoy our friendly, family feel home and we do love a party! It was brilliant to celebrate your Dad's 100th birthday with you and the family.


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Review from Lesley P (Daughter of Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Saxonwood Residential Care Home in March 2023, having spent the previous nine weeks in hospital. While in hospital, Mum seemed to have given up on life and looked very weak and lethargic. My brother and I have seen a vast improvement in Mum since her move to Saxonwood. She now looks
much healthier and happier. Although she seems to be reliving her much younger days a lot of the time, she also appears to be taking an interest in what is going on around her and I'm sure the staff and various activities have been a big influence in her improved health and motor skills. Being around other people has also been beneficial, as Mum had been stuck at home on her own for a few years. Having been a keen gardener, she also loves the view from her room and being taken out in the garden in her wheelchair.

Reply from Lizzie Gurr, Communications Executive at Saxonwood

Thank you for your review. It's been fantastic to see your mum settle into life at Saxonwood and feel happier and healthier.


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Review from Sally H (Daughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Saxonwood in March 2022. The fact she refers to it as 'home' says it all and she loves her room, which looks out over the local school. Her care is exemplary, nothing is too much trouble. The staff are hardworking, professional, always willing to help out and a smile is never far away.
Mum's care has been second to none. Management are superb, I am always kept up to date if there have been any issues, or anything that needs discussing. It is so reassuring to know she is safe and well cared for. The host of activities are varied, having also included projects with local schools, a great opportunity for old and young to get to know each other. There is also a lovely range of family-orientated events that are regularly put on and the accessible gardens are lovely. The menu is varied and the food is extremely good and takes Mum's food intolerances into account. She keeps telling me what a great job my husband and I did to find Saxonwood and, I have to say, I totally agree!

Reply from Lizzie Gurr, Communications Executive at Saxonwood

Wow, wow, wow! This review is simply amazing! Thank you so much for sharing your thoughts and we're so happy your mum is settled and content and enjoys her life at Saxonwood.


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Review from Christine M (Daughter of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Saxonwood provides good and supportive care for my Dad who has dementia. Dad is included in all activities and the staff are kind and caring. Dad is comfortable, safe and the staff treat him with respect and dignity. The activities are varied and regular. The staff are creative and provide lovely events.
The recent garden party was excellent. Thank you.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

It's great to hear your Dad is enjoying life at Saxonwood and all the activities and events that we hold. Thank you for your brilliant review.


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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Saxonwood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Saxonwood is calculated as follows: ( (224 Excellents x 5) + (37 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 262 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Saxonwood is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 01 Apr 2025

Vacancies available for short or longer term care.Please contact Care Home manager for availability.


Awards / Recognitions (3)

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Meet the Team (3)

Sigita

Sigita Kaleja

Job Title: Care Home Manager

Joined: 2010

I started working in care in 2010 and worked my way from Care Assistant, through senior care roles, Deputy Manager to finally becoming the Care Home Manager.


I am passionate about my work. I enjoy the variety of work and meeting new people and supporting them at times when they need help and reassurance. I absolutely love bringing energy and creativity to every activity and watching how residents’ faces light up.


Residents are at the very centre of our Saxonwood family. Everything I do is with their well-being and happiness in mind. Each member of our team is dedicated to giving the best care and making a positive difference in residents’ lives every day.


Roxi

Roxi Vargaluta

Job Title: Deputy Care Home Manager

Joined: 2014

I started at Saxonwood as a Care Assistant in 2014 and a year later, with the help of my team and manager, I became a Senior Care Assistant. I was in this role for five years. I've been able to up skill myself and with the support and training from Sussex Housing & Care, I've progressed to my Deputy Manager position.


Saxonwood is a brilliant home and we have lots of fun with the residents and I enjoy making a difference to their daily life.


Tracie

Tracie Wilson

Job Title: Chef Manager

Joined: 2021

I qualified as a chef over 30 years ago and have worked in many different roles within catering, including as a bakery-trained confectioner, dietary needs chef, Head Chef, Head of Catering and Chef Manager. I am also qualified to teach food safety, nutrition, and dietary needs from the CIEH. I was also a home care worker for two years, and so I bring a lot of experience and knowledge to my role as Chef Manager at Saxonwood.


The job I do plays a major role at Saxonwood as food and hospitality are always a highlight of our residents' day. I have enjoyed taking part in activities, planning, preparing, and producing food and drinks for events, getting to know the residents, receiving good feedback and implementing new menus. I feel privileged to work with a great team both in and out of the kitchen, producing food that looks as good as it tastes and is enjoyed by all.


Frequently Asked Questions about Saxonwood

What types of Care is Saxonwood registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Saxonwood provide?

Palliative Care, Convalescent Care, Sheltered Housing, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Saxonwood have?

There are 36 Single Rooms.

What are the Facilities & Services at Saxonwood?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Saxonwood to the centre of Battle?

0.4 mile(s) as the crow flies, distance by road may be significantly further.