Saxonwood

Saxonwood Road, Battle TN33 0EY
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9.9 73 Reviews
  • Saxonwood, Battle
Saxonwood care home's focus is on brighter living. They welcome people with open arms, like one big family, and strive to bring sunshine to residents every day. The home's prides itself on being one the most homely and friendly around.

Saxonwood has a seven-day-a-week sunny moments club. This is led by their dedicated activity co-ordinator who provides a variety of one to one and group activities. These are based on residents' hobbies and interests - there's something for everyone.

Each resident has an allocated key worker and the staff team receive regular training to make sure they provide the best care and support 24 hours a day.

Saxonwood has a 5* food hygiene certificate and the in-house catering team create delicious, nutritious home-cooked meals, reflecting residents preferences.

Engaging and involving residents is important and they regularly seek ideas, feedback and suggestions from residents and their families so the home can continuously improve its service.

Saxonwood has a warm, welcoming environment with a strong sense of community. The home is set in beautiful grounds, with it's own orchard, on the outskirts of historic Battle.

Saxonwood has a homely community of 33 residents and enjoys a country setting within easy walking distance of shops and the town centre.

All bedrooms are designed for individual occupation, with residents encouraged to bring their own furniture and personal belongings. Some have en suite facilities and others have a vanity unit incorporating a hand basin. All rooms have their own telephone and television points.

Saxonwood care home is run by Sussex Housing & Care which is a not for profit provider of housing and care for older people in Sussex. Any surplus they make is reinvested into improving the quality of life of their residents.

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Care Provided by Saxonwood

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Sigita Kaleja (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (18)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004
    • Number of floors: 3

Funding & Fees Guide for Saxonwood

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,024 – £1,312
    • RESPITE Self-Funded Residential Care £1,231 – £1,577

  • Our care home fees are based on the care needs of each resident and their choice of room within our home. We have varying levels of care provision and different types of room, based on the size, outlook and facilities.


    All inclusive pricing - Our care fees include all accommodation and household bills, personal care, all meals, snacks and non-alcoholic refreshments, and the cleaning and laundry service. Extra services can be purchased as required, such as telephone, hairdressing and chiropody.


    We are a not for profit organisation which means any surplus we make in income is invested back into our properties to improve the quality of life of our residents. Sussex Housing & Care has been supporting older people to live brighter lives since 1946.
  • (these prices are only a guideline, please contact Saxonwood to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to the care home, come for a hot drink, enjoy lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, a welcoming day room or their own private bedroom.


  • Parking

  • Dedicated free car park to the rear of the care home.


Saxonwood Reviews (73)

Total of 73, showing 21-40
9.9

Saxonwood has a Review Score of 9.9 (9.851) out of 10, based on 22 reviews in the last 2 years. Over all time Saxonwood has 73 reviews.

Overall Experience

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  • 15
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Date Published

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Review from Susan M (Daughter of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is very well cared for. The staff are always kind, helpful and jolly. Dad says they are very pleasant. The staff are very responsive if there is an issue which needs attention. The food is excellent, good home cooking! Dad really enjoys his cooked breakfast at the weekend. The activities are fun,
creative and engaging, one mand in particular is excellent and all his activities are well attended. Lovely to have a visiting dog Angus as Dad loves dogs. Very sweet of the lady to take Dad to the 'chillout' room for a hand massage. Thank you.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Thank you for your brilliant review, it's great to hear how settled your Dad is at Saxonwood and all the activities and food he enjoys, as well as the care from our team.


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Review from Christopher T (Son of Resident) published on 2 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had previously been proudly independent but now needs 24/7 care due to extreme old age. He tried it for a week but didn't want to go back home again. From the manager, admin, carers, kitchen staff, and cleaners through to maintenance, all are kind, sensitive, caring and always with a smile.
Guests are welcome at any time. The grounds are lovely, and the facilities are very pleasant and I have the peace of mind that my dad is safe, warm, well fed and getting the 24/7 professional teamwork care I would find impossible to provide on my own. A big, big thank you for taking a huge worry off my mind.

Reply from Lizzie Gurr, Communications Executive at Saxonwood

This review is amazing and encapsulates everything we try to do to support families, as well as the people who live in our home. Thank you for your kind words and we're so pleased your dad is settled at Saxonwood.


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Review from L J (Daughter of Resident) published on 1 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff work extremely hard, but always have a smile and are friendly, courteous and caring. They have been patient and kind during the difficult "settling in" time while my parents adjusted to leaving their home and moving into care. My parents especially enjoy the food at Saxonwood and the lovely
outdoor space too!

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Thank you for your review, and we understand it's a huge change for people moving from their own homes into care. We hope that your parents now enjoy their new 'home' at Saxonwood, and it's lovely to hear they're making the most of our facilities.


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Review from J H (Partner of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found all of the staff to be so helpful. My partner has settled in so quickly and stress-free. It seems nothing is too much trouble for any of the staff. I feel she is happy and content, which is very reassuring.

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Review from Tina D (Daughter of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came for afternoon tea and was really impressed with the table decorations and overall atmosphere. The food was excellently presented and tasty.

Reply from Lizzie Gurr, Communication and engagement officer at Saxonwood

Thank you for your review.
It was a fun-filled event, and we love to put on a good spread of food!
We're pleased you enjoyed yourself.


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Review from Maureen F (Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of life in care is far better than expected, mainly from the warmth and kindness of the staff and the care they give to us all.

Reply from Lizzie Gurr, Communication and engagement officer at Saxonwood

We're so pleased your experience of life at Saxonwood is positive and you feel well looked after and supported by our wonderful team!


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Review from Audrey N (Resident) published on 29 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I didn't want to go into a care home, but my daughter found this one, and it's like a holiday home. I had been shut in my house for two years, dreading Covid-19, but here there are no worries about it! The helpers work hard all the time but sometimes can make a space for a chat. I had a new lease of
life coming here and did (with some help) a 500-word jigsaw, embroidering and knitting. There are activity groups every day and special meals for mothers, daughters and families etc.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Thank you for your review; we're so pleased that Saxonwood has given you a brighter life and that you've been enjoying lots of activities.


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Review from Patricia P (Respite Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful staff.
Good effort to organise activities, especially exercise sessions.
Food imaginative.
Pity supper has to be at 5 pm or 5.30 pm, but this is understandable for staff.
Would recommend.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Thanks for your brilliant review. We try and be as flexible as possible to meet our residents' needs and welcome residents to eat either in our dining room (which many do and is a very social time) or in their room. I welcome you or your loved one to speak to Sigita, our care home manager, about preferred timings, and we will do all we can to accommodate this.


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Review from Mandy B (Daughter of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to you after the death of my dad and after living in her home with Dad for 57 years. To begin with, it was quite a challenge for Mum; gradually, she is now joining in more, and her appetite has increased! I cannot praise the staff highly enough, knowing Mum is well cared for and safe.

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

We're so pleased your mum is settling into Saxonwood; it must have been quite a change for her. Thank you for your 5* review.


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Review from N A (Son of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

It is good to know Mum is safe and well looked after. She has days when she is up and days when not, but she enjoys being at Saxonwood.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Thank you for your review and words about your mum's enjoyment of being at Saxonwood.


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Review from Melinda W (Daughter of Resident) published on 12 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Saxonwood is a wonderful, caring and happy home. My mum is settled and loves her life, full activities and fun with staff and other residents. The staff have been very supportive during the pandemic. If I was a judge, I would give Saxonwood a 10!

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

Your review is fantastic, thank you so much for sharing. We love a 10/10!


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Review from Jennifer S (Daughter of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to live at Saxonwood in November 2020. Moving in during a pandemic was not easy, but the staff went out of their way to make the process as smooth as possible. We were greeted by happy, smiling faces - and this continues. All staff show an extremely caring and sensitive attitude, treating
everyone with dignity, and this includes managers too, who are very "hands-on"! They are all prepared to go "the extra mile". There is always an interesting activity to enjoy at everyone's own level. I have particularly appreciated the support given to my mother and myself. Staff always have time to talk or return a phone call and have kept me regularly updated between visits. It is so reassuring to know that my mother is safe and very well cared for. I would have no hesitation in recommending Saxonwood to anyone.

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

This is an incredible review, thank you. Despite the challenges of Covid, we're pleased that you and your Mum are enjoying the service we give at Saxonwood.


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Review from Richard G (Son of Resident) published on 21 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Saxonwood staff have been absolutely fantastic during this very difficult year with Covid 19. We cannot praise them enough for how they have coped with everything and how they have looked after their residents who have been kept busy with so many activities and lots of fun things to do.

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

Thank you for your glowing review, we are so pleased you're happy with our service!


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Review from Heather Y (Daughter of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Saxonwood since October 2020. They were very helpful right from our first phone call to them. They emailed us a brochure which was very informative as we could not go into the building to view it due to COVID-19. The manager made a point of meeting us to look around outside. Mum
seems to be very happy here she joins in with many of the activities the staff arrange. She really enjoys their wonderful menu and is very well fed. All of the staff are very friendly and helpful.

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

Thanks for your kind review and we're pleased you've found our team to be helpful and supportive throughout the time you were making a decision.


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Review from Karen R (Daughter of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the standard of care at Saxonwood care home in Battle! During the Covid 19 lockdown, I have been totally confident that the staff always maintain care and concern to my mum.

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

We're so happy your mum has settled in well to Saxonwood and you are pleased with our service. Thanks for your review.


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Review from Nigel W (Son of Resident) published on 19 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last two years of her life at Saxonwood. She was always a very independent woman, enjoyed living on her own and her greatest fear as she got older was that she should have to move into a nursing home. After breaking each hip in two separate falls it became evident that Mum could
no longer live on her own and we visited a lot of care homes in the Battle area before deciding that Saxonwood was best-suited to her. Despite her fears, Mum settled into life in the care-home immediately and she felt safe, cared for and happy. I usually visited her twice a week and during that time I got to know a lot of the staff and also some of the residents. All the staff were really really good including catering staff, cleaners and care workers. They were always patient with Mum and were very professional and hard working. I was always amazed that they managed to do such a hard job whilst consistently maintaining a happy friendly atmosphere. I give the Saxonwood team an A*.

Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood

Thank you for your kind review and glowing report of our fantastic team at Saxonwood care home.


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Review from G P (Partner of Resident) published on 31 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely pleased with Saxonwood. They are very kind to my partner and he has received very good care and attention.

Reply from Sigita Kaleja, Care Home Manager at Saxonwood

Thank you for taking the time to write a review. We are glad you and your partner are happy with Saxonwood.


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Review from S F (Husband of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife over the past year, she came here on the 1st January 2019. She has been well looked after and cared for. All the staff are very caring and helpful, nothing is too much trouble for them.

Reply from Sigita Kaleja, Care Home Manager at Saxonwood

Thank you for taking the time to write a review. We are pleased your wife and yourself are happy with Saxonwood and that you find our our fantastic staff caring and helpful.


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Review from H D (Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The help has been very good and the staff have helped in many ways.
I would recommend this care home to anyone needing full time or part-time care.

Reply from Sigita Kaleja, Care Home Manager at Saxonwood

Thank you for your review. We are pleased you are happy at Saxonwood.


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Review from P W (Respite Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have made many friends at Saxonwood and enjoyed my time over Christmas. I have been coming here each day over Christmas and the staff have done their best to give all a good time. The Christmas tree reached nearly to the ceiling in the dining room and was a picture with its lights on and decorations
around it. The tallest man in the room had to stand on a chair in order to reach the top of the tree to place the star. It was majestic.

Reply from Sigita Kaleja, Care Home Manager at Saxonwood

Thank you for your review. We are so pleased you had a majestic time at Saxonwood over Christmas, we look forward to seeing you again soon.


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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Saxonwood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Saxonwood is calculated as follows: ( (224 Excellents x 5) + (37 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 262 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Saxonwood is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 01 Apr 2025

Vacancies available for short or longer term care.Please contact Care Home manager for availability.


Awards / Recognitions (3)

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Meet the Team (3)

Sigita

Sigita Kaleja

Job Title: Care Home Manager

Joined: 2010

I started working in care in 2010 and worked my way from Care Assistant, through senior care roles, Deputy Manager to finally becoming the Care Home Manager.


I am passionate about my work. I enjoy the variety of work and meeting new people and supporting them at times when they need help and reassurance. I absolutely love bringing energy and creativity to every activity and watching how residents’ faces light up.


Residents are at the very centre of our Saxonwood family. Everything I do is with their well-being and happiness in mind. Each member of our team is dedicated to giving the best care and making a positive difference in residents’ lives every day.


Roxi

Roxi Vargaluta

Job Title: Deputy Care Home Manager

Joined: 2014

I started at Saxonwood as a Care Assistant in 2014 and a year later, with the help of my team and manager, I became a Senior Care Assistant. I was in this role for five years. I've been able to up skill myself and with the support and training from Sussex Housing & Care, I've progressed to my Deputy Manager position.


Saxonwood is a brilliant home and we have lots of fun with the residents and I enjoy making a difference to their daily life.


Tracie

Tracie Wilson

Job Title: Chef Manager

Joined: 2021

I qualified as a chef over 30 years ago and have worked in many different roles within catering, including as a bakery-trained confectioner, dietary needs chef, Head Chef, Head of Catering and Chef Manager. I am also qualified to teach food safety, nutrition, and dietary needs from the CIEH. I was also a home care worker for two years, and so I bring a lot of experience and knowledge to my role as Chef Manager at Saxonwood.


The job I do plays a major role at Saxonwood as food and hospitality are always a highlight of our residents' day. I have enjoyed taking part in activities, planning, preparing, and producing food and drinks for events, getting to know the residents, receiving good feedback and implementing new menus. I feel privileged to work with a great team both in and out of the kitchen, producing food that looks as good as it tastes and is enjoyed by all.