Saxonwood

Saxonwood Road, Battle TN33 0EY
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9.9 73 Reviews
  • Saxonwood, Battle
Saxonwood care home's focus is on brighter living. They welcome people with open arms, like one big family, and strive to bring sunshine to residents every day. The home's prides itself on being one the most homely and friendly around.

Saxonwood has a seven-day-a-week sunny moments club. This is led by their dedicated activity co-ordinator who provides a variety of one to one and group activities. These are based on residents' hobbies and interests - there's something for everyone.

Each resident has an allocated key worker and the staff team receive regular training to make sure they provide the best care and support 24 hours a day.

Saxonwood has a 5* food hygiene certificate and the in-house catering team create delicious, nutritious home-cooked meals, reflecting residents preferences.

Engaging and involving residents is important and they regularly seek ideas, feedback and suggestions from residents and their families so the home can continuously improve its service.

Saxonwood has a warm, welcoming environment with a strong sense of community. The home is set in beautiful grounds, with it's own orchard, on the outskirts of historic Battle.

Saxonwood has a homely community of 33 residents and enjoys a country setting within easy walking distance of shops and the town centre.

All bedrooms are designed for individual occupation, with residents encouraged to bring their own furniture and personal belongings. Some have en suite facilities and others have a vanity unit incorporating a hand basin. All rooms have their own telephone and television points.

Saxonwood care home is run by Sussex Housing & Care which is a not for profit provider of housing and care for older people in Sussex. Any surplus they make is reinvested into improving the quality of life of their residents.

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Care Provided by Saxonwood

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Sigita Kaleja (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (18)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004
    • Number of floors: 3

Funding & Fees Guide for Saxonwood

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,024 – £1,312
    • RESPITE Self-Funded Residential Care £1,231 – £1,577

  • Our care home fees are based on the care needs of each resident and their choice of room within our home. We have varying levels of care provision and different types of room, based on the size, outlook and facilities.


    All inclusive pricing - Our care fees include all accommodation and household bills, personal care, all meals, snacks and non-alcoholic refreshments, and the cleaning and laundry service. Extra services can be purchased as required, such as telephone, hairdressing and chiropody.


    We are a not for profit organisation which means any surplus we make in income is invested back into our properties to improve the quality of life of our residents. Sussex Housing & Care has been supporting older people to live brighter lives since 1946.
  • (these prices are only a guideline, please contact Saxonwood to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to the care home, come for a hot drink, enjoy lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, a welcoming day room or their own private bedroom.


  • Parking

  • Dedicated free car park to the rear of the care home.


Saxonwood Reviews (73)

Total of 73, showing 41-60
9.9

Saxonwood has a Review Score of 9.9 (9.851) out of 10, based on 22 reviews in the last 2 years. Over all time Saxonwood has 73 reviews.

Overall Experience

  • 56
  • 15
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Date Published

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Review from D C (Friend of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a resident for over 2 years. The atmosphere is always calm, friendly, clean and well decorated with no odours. The staff are always polite and helpful and evidently caring. The manager is always around and has a good friendly hands-on approach. Overall, I have found the home to
be above standard one expects in a home like this and I have seen the manger grow in her role and this bodes well for its future. I have a great deal of respect for the staff in often trying situations.

Reply from Sigita Kaleja, Care Home Manager at Saxonwood

Thank you for your lovely review of Saxonwood, we are so pleased you find the home above standard and friendly.


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Review from Kathlyn B (Resident) published on 20 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On entering Saxonwood I was disappointed with the lack of people with whom I might communicate. I now plough my own furrow - do exercises, play scrabble, have my hair 'done' regularly and endeavour to attend the entertainment which I might like - not many!
The staff are absolutely wonderful, in fact,
were it not for them, I don't know what I'd do - no one with whom to have a laugh!

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you for your review. We are glad you are enjoying all of the activities at Saxonwood and keeping busy, and find the staff wonderful - we are very proud of them.


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Review from M M (Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident for a short time and so far, so good.

Reply from Sigita Kaleja, Care Home Manager at Saxonwood

Thank you for your review. We are glad you are enjoying your stay at Saxonwood so far.


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Review from R U (Resident) published on 13 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm, welcoming friendly home. All workers are caring and understanding always there when needed. Good varied menu, ready to meet any special needs, Beautiful grounds and garden. Activities on most days.

Reply from Sigita Kaleja, Care Home Manager at Saxonwood

Thank you for your review. We are glad you are happy and at home here.


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Review from M R (Respite Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law resided in this care home some seven years ago. At that time, the home was defined by a beautiful, loving-kindness. Nothing has changed.
My experience of the staff here is that they are beautifully sweet, loving and so very helpful. I felt safe here, loved and respected. Their response
to me in so many ways was healing and comforting after a very difficult illness. I cannot praise this care home highly enough.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you for taking the time to write a review. We are very glad you are happy at Saxonwood.


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Review from Dee (Daughter of Resident) published on 9 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a thoroughly welcoming care home. If ever there are concerns or issues the staff and management will try their utmost to rectify these.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you for your review. We are pleased you are happy with Saxonwood.


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Review from Maureen H (Daughter of Resident) published on 4 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father returned to the care home from being in hospital where he was very poorly and very agitated. As soon as he arrived back in his room he was immediately relaxed and content. The carers went out of their way to make him extremely comfortable, washing him and dressing him and hoisting him into
his chair. When I visited him in the afternoon he was completely relaxed and happy. Over the next few weeks, before he died, he was cared for by the fantastic staff and my sister and I will always be extremely grateful.
Saxonwood is an exceptional home and I would recommend it to anyone looking to find a caring home for their relative.

Reply from Lizzie Gurr, Engagement and Communications Officer at Saxonwood

Thank you for your review, it means a lot to us to hear how we make a positive difference to older people's lives. We're pleased we were able to support your Dad and make him relaxed and comfortable.


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Review from Andrew P (Son of Resident) published on 4 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and cheerful staff who are giving a valuable service which is underrated by society in often challenging circumstances. It is always easy to contact the home with any queries and speak to someone. A good range of services visit the residents eg. chiropodist, hairdresser etc.

Reply from Lizzie Gurr, Engagement and Communications Officer at Saxonwood

Thanks so much for your review, we're pleased you find there is good communication at Saxonwood.


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Review from Carron F (Daughter of Resident) published on 3 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A comfortable, warm environment, where excellent care has no limits. The staff couldn’t be more lovely to my mum and also to my dad who visits every day. The food and refreshments are always of a very high standard and everyone is well catered for with freshly cooked meals twice a day. I would highly
recommend this care home to anyone.

Reply from Lizzie Gurr, Engagement and Communications Officer at Saxonwood

Thanks so much for this glowing review. We're pleased your mum is enjoying her stay and you're happy with our service.


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Review from Michelle B (Granddaughter of Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After only living at Saxonwood a couple of months, my Grandmother has settled in extremely well. All of the staff have been extremely welcoming and made sure my Gran is comfortable and happy. They attend to all her needs and says that she feels very comfortable and at ease when having assistance with
more personal hygiene matters, which is always something she has worried about in her elderly age. The building and gardens are all well kept and extremely clean and tidy. Great choice on the menus and food is good quality. Great social activities to suit all.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Hi Michelle. Thank you for your kind review. We are so pleased your grandmother has settled in well and she is happy at the home.


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Review from Patricia T (Respite Resident) published on 3 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my third stay at Saxonwood. As it is only minutes away from my home and near my sister who also lives in Battle making it easy for her to visit.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you for taking the time to review us, Patricia, we are glad you are happy with your visits to Saxonwood.


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Review from A D (Daughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father aged 94 suffered a fall. Paramedics advised he was bruised but we couldn't manage at home so I rang Saxonwood who found a beautiful big room for him overlooking the garden and countryside. He was admitted the same afternoon. We were met with kindness and compassion. Dad was in great pain but
the staff helped him, found him a comfortable chair and air mattress and cheered him up. He loved the home cooked food. They also called the GP to check him out and found he had a broken hip and sent him to hospital.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you for your kind review. We are glad you are happy with the welcome and care your dad received, and that the staff at Saxonwood made sure he received the attention he needed for his broken hip.


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Review from S E (Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff have been very caring and supportive. Nothing has been too much trouble for them. Good food served in a pleasant dining room or brought to your room.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you for taking the time to write a review. We are glad you are happy at Saxonwood.


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Review from Phyllis B (Cousin of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff always make me feels so very welcome. My cousin is so happy too.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you for your review. We are pleased yourself and your cousin are happy with Saxonwood.


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Review from A H (Daughter of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent 2 weeks in Saxonwood for respite care. It gave me peace of mind whilst I was away on holiday knowing that she was in safe hands. She was cared for with love and consideration and respect for her person at all times.
She was allowed to maintain her independence whilst being encouraged
to participate in activities and socialise with fellow residents and all her needs were provided. She had a very happy stay. All the staff were particularly helpful, caring and loving. She has no criticisms of anyone.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you for taking the time to write a review, we are really pleased your mother was happy at Saxonwood for her short stay.


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Review from G L (Son of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is the staff that stand out at Saxonwood. Many of them greet me personally whenever I visit and all are always friendly and helpful.
There are many events for residents. In the summer, they have outings to local places and the children from the local school often come in to help keep minds active.
There are weekly sherry mornings which are particularly popular with my mother. The rooms are simple but comfortable and bright and the grounds are very well kept. If you are active enough then Battle town is a short walk away.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you for taking the time to write a review. We are pleased you are happy with Saxonwood and our fantastic team.


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Review from Carolyn G (Daughter of Resident) published on 26 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Saxonwood Care Home provides quality care and understanding for our mum who has been here for the past 18 months. It gives us peace of mind to know that she is being well cared for in a safe and happy environment. There are numerous activities to keep the residents occupied during the day if they so
wish to participate in them and they are encouraged to do so to be part of a Saxonwood family. I would recommend the care home to any relative who is looking for a caring home for their family member.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Hi Carolyn. Thank you for taking the time to write a review. We are really pleased your mum and yourself are happy with Saxonwood.


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Review from Richard (Son of Resident) published on 22 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has now been at Saxonwood for almost a year and in that time, although now 99 years of age, I believe she has been given an increased quality of life from that which she enjoyed when living in her own house. This is down to the high quality of care provided by the staff and their ability to engage
residents in exploring new activities. I also see a wide varied menu provided on a daily basis. I am delighted that we chose Saxonwood and have no hesitation in recommending it to anyone looking for a safe environment for their loved ones.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Hi Richard. Thank you so much for taking the time to write your review. We are delighted your mother is enjoying Saxonwood and that you are happy with the services we are providing.


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Review from C P (Daughter of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Saxonwood is of the highest quality and it is a great comfort to know that my father is so well looked after and content. When visiting the home I am always impressed by the attitude of the staff whether domestic, catering or care, the kindness shown to both residents and visitors reflects
the professionalism with which the home is run.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you for taking the time to write your review. We are really pleased that your father is happy at Saxonwood and you are impressed with the service we provide.


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Review from J A (Respite Resident) assisted by family/friend published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent 2 weeks respite care in Saxonwood and was very impressed with my room and the care provided. The food was excellent and I enjoyed the activities provided. The staff were very caring and helpful. I had no complaints during my time spent there.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you for your review. We are really pleased you enjoyed your respite stay at Saxonwood.


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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Saxonwood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Saxonwood is calculated as follows: ( (224 Excellents x 5) + (37 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 262 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Saxonwood is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 01 Apr 2025

Vacancies available for short or longer term care.Please contact Care Home manager for availability.


Awards / Recognitions (3)

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Meet the Team (3)

Sigita

Sigita Kaleja

Job Title: Care Home Manager

Joined: 2010

I started working in care in 2010 and worked my way from Care Assistant, through senior care roles, Deputy Manager to finally becoming the Care Home Manager.


I am passionate about my work. I enjoy the variety of work and meeting new people and supporting them at times when they need help and reassurance. I absolutely love bringing energy and creativity to every activity and watching how residents’ faces light up.


Residents are at the very centre of our Saxonwood family. Everything I do is with their well-being and happiness in mind. Each member of our team is dedicated to giving the best care and making a positive difference in residents’ lives every day.


Roxi

Roxi Vargaluta

Job Title: Deputy Care Home Manager

Joined: 2014

I started at Saxonwood as a Care Assistant in 2014 and a year later, with the help of my team and manager, I became a Senior Care Assistant. I was in this role for five years. I've been able to up skill myself and with the support and training from Sussex Housing & Care, I've progressed to my Deputy Manager position.


Saxonwood is a brilliant home and we have lots of fun with the residents and I enjoy making a difference to their daily life.


Tracie

Tracie Wilson

Job Title: Chef Manager

Joined: 2021

I qualified as a chef over 30 years ago and have worked in many different roles within catering, including as a bakery-trained confectioner, dietary needs chef, Head Chef, Head of Catering and Chef Manager. I am also qualified to teach food safety, nutrition, and dietary needs from the CIEH. I was also a home care worker for two years, and so I bring a lot of experience and knowledge to my role as Chef Manager at Saxonwood.


The job I do plays a major role at Saxonwood as food and hospitality are always a highlight of our residents' day. I have enjoyed taking part in activities, planning, preparing, and producing food and drinks for events, getting to know the residents, receiving good feedback and implementing new menus. I feel privileged to work with a great team both in and out of the kitchen, producing food that looks as good as it tastes and is enjoyed by all.