Saxonwood

Saxonwood Road, Battle TN33 0EY
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9.9 73 Reviews
  • Saxonwood, Battle
Saxonwood care home's focus is on brighter living. They welcome people with open arms, like one big family, and strive to bring sunshine to residents every day. The home's prides itself on being one the most homely and friendly around.

Saxonwood has a seven-day-a-week sunny moments club. This is led by their dedicated activity co-ordinator who provides a variety of one to one and group activities. These are based on residents' hobbies and interests - there's something for everyone.

Each resident has an allocated key worker and the staff team receive regular training to make sure they provide the best care and support 24 hours a day.

Saxonwood has a 5* food hygiene certificate and the in-house catering team create delicious, nutritious home-cooked meals, reflecting residents preferences.

Engaging and involving residents is important and they regularly seek ideas, feedback and suggestions from residents and their families so the home can continuously improve its service.

Saxonwood has a warm, welcoming environment with a strong sense of community. The home is set in beautiful grounds, with it's own orchard, on the outskirts of historic Battle.

Saxonwood has a homely community of 33 residents and enjoys a country setting within easy walking distance of shops and the town centre.

All bedrooms are designed for individual occupation, with residents encouraged to bring their own furniture and personal belongings. Some have en suite facilities and others have a vanity unit incorporating a hand basin. All rooms have their own telephone and television points.

Saxonwood care home is run by Sussex Housing & Care which is a not for profit provider of housing and care for older people in Sussex. Any surplus they make is reinvested into improving the quality of life of their residents.

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Care Provided by Saxonwood

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Sigita Kaleja (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (18)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004
    • Number of floors: 3

Funding & Fees Guide for Saxonwood

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,024 – £1,312
    • RESPITE Self-Funded Residential Care £1,231 – £1,577

  • Our care home fees are based on the care needs of each resident and their choice of room within our home. We have varying levels of care provision and different types of room, based on the size, outlook and facilities.


    All inclusive pricing - Our care fees include all accommodation and household bills, personal care, all meals, snacks and non-alcoholic refreshments, and the cleaning and laundry service. Extra services can be purchased as required, such as telephone, hairdressing and chiropody.


    We are a not for profit organisation which means any surplus we make in income is invested back into our properties to improve the quality of life of our residents. Sussex Housing & Care has been supporting older people to live brighter lives since 1946.
  • (these prices are only a guideline, please contact Saxonwood to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to the care home, come for a hot drink, enjoy lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, a welcoming day room or their own private bedroom.


  • Parking

  • Dedicated free car park to the rear of the care home.


Saxonwood Reviews (73)

Total of 73, showing 61-73
9.9

Saxonwood has a Review Score of 9.9 (9.851) out of 10, based on 22 reviews in the last 2 years. Over all time Saxonwood has 73 reviews.

Overall Experience

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  • 15
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Date Published

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Review from Derrick W (Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent, lovely home, full of positivity. Treated well and love the activities on offer.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Hi Derrick. Thanks so much for your response. We are really pleased to hear that you are happy at Saxonwood.


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Review from B L (Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found there is a good key working system and there are interesting activities. Not always found in other homes.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Hello. Thank you so much for your review. We are really pleased you are enjoying the activities and are happy at Saxonwood.


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Review from Audrey W (Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for 5 1/2 weeks respite care recovering from hospital major surgery.
Saxonwood was recommended to me by a friend and I would willingly do the same if asked.
My room, unfortunately, had a noisy problem (water pipe?) for my first week but was soon put right and I was then able to
sleep. Staff, particularly those from overseas have been extremely kind and helpful. The room was well equipped and clean. Administering medications very helpful.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thanks so much for taking the time to review us, Audrey. We are glad you are happy at Saxonwood and that the noise problem was quickly rectified. I will pass your compliments onto our team :-)


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Review from Ann R (Daughter of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has made amazing progress in Saxonwood after a long stay in hospital. He was in a very bad state when he arrived but has put on 9 kilos during the last three months with all the excellent food and care.


The staff are all extremely friendly, helpful and kind and we are very grateful that Dad is

now comfortable in a safe and caring environment.
Thank you all.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

We are so pleased your Dad is doing well at Saxonwood - thank you for taking the time to write your review.


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Review from M D (Resident) assisted by family/friend published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's all very nice, everyone is very good.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Hi there. Thank you for taking the time to write your review, we are pleased you are happy at Saxonwood.


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Review from L N (Daughter of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found everything at Saxonwood to be first class. All staff are friendly, warm and professional, it feels like a lovely home.
My father's room has a sunny outlook onto the gardens and he has started to return to his old self. We are very pleased with his progress and enjoy visiting him here and
the food is very good also.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you for taking the time to write a review. We are pleased your father is happy at Saxonwood and is enjoying the lovely food.


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Review from Irene B (Daughter of Resident) published on 4 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been a resident at Saxonwood for 18 months and in that time has gained confidence and started to take an interest in herself again and now regularly has her hair done and has taken part in activities which we never thought she would. She has made a cushion, painted a picture and
most importantly made friends. The staff are all very helpful and nothing is too much trouble. If we have any questions, emails are answered promptly and we cannot fault the home.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you for taking the time to review Saxonwood. We are really pleased your mother-in-law has settled in so well and is enjoying life at Saxonwood.


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Review from Keith (Son of Resident) published on 18 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is a friendly and homely environment. With carers, nothing seems too much trouble. I have recommended the home to a number of people.

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Review from Mike (Son of Resident) published on 18 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care appears to be very good, with staff always being caring, friendly and respectful. My mother's health has improved considerably since she has moved to the care home - I would certainly recommend it.

Reply from Lizzie Gurr, Communications Executive at Saxonwood

Thanks for your review, we're pleased your Mother's health has improved and you'd recommend Saxonwood.


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Review from Robert S (Friend of Resident) published on 18 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A home with a good standard of care and efficiency where residents are treated as individuals and their specific needs met in accordance with their requirements.

Reply from Lizzie Gurr, Communications Executive at Saxonwood

Thanks for your review.


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Review from Joan B (Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here six years. I have put on weight which sums it all up. Being well looked after.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Hi Joan. Thank you very much for writing your review. We are glad you are happy at Saxonwood and enjoying the food!


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Review from E G (Respite Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having spent 2 weeks respite care in Saxonwood, I would highly recommend it. The room was bright, airy and kept in good order. However, the important feature was the kindness of the manager and staff, who made you feel part of the family. I could not have received better care.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Thank you very much for your review. We are glad you have enjoyed your time at Saxonwood and are happy with the care and support you have received there.


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Review from Jaqueline S (Daughter of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were cautious putting mother into a home, but the experience surpassed all expectations. The care was of the very highest standard and felt genuine. All staff were friendly and caring. Care was individual and tastes and needs were fully met in an unobtrusive manner.
From the managers down, everyone
seemed concerned about their residents and making them happy. I have such good memories of mum's final years when she had fun, laughed and had no cares.

Reply from Caroline Hall, Engagement and Communications Officer at Saxonwood

Hi, Jacqueline. Thank you so much for taking the time to write your review. We are so pleased your mother was happy and that we were able to help make some good memories.


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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Saxonwood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Saxonwood is calculated as follows: ( (224 Excellents x 5) + (37 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 262 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Saxonwood is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 01 Apr 2025

Vacancies available for short or longer term care.Please contact Care Home manager for availability.


Awards / Recognitions (3)

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Meet the Team (3)

Sigita

Sigita Kaleja

Job Title: Care Home Manager

Joined: 2010

I started working in care in 2010 and worked my way from Care Assistant, through senior care roles, Deputy Manager to finally becoming the Care Home Manager.


I am passionate about my work. I enjoy the variety of work and meeting new people and supporting them at times when they need help and reassurance. I absolutely love bringing energy and creativity to every activity and watching how residents’ faces light up.


Residents are at the very centre of our Saxonwood family. Everything I do is with their well-being and happiness in mind. Each member of our team is dedicated to giving the best care and making a positive difference in residents’ lives every day.


Roxi

Roxi Vargaluta

Job Title: Deputy Care Home Manager

Joined: 2014

I started at Saxonwood as a Care Assistant in 2014 and a year later, with the help of my team and manager, I became a Senior Care Assistant. I was in this role for five years. I've been able to up skill myself and with the support and training from Sussex Housing & Care, I've progressed to my Deputy Manager position.


Saxonwood is a brilliant home and we have lots of fun with the residents and I enjoy making a difference to their daily life.


Tracie

Tracie Wilson

Job Title: Chef Manager

Joined: 2021

I qualified as a chef over 30 years ago and have worked in many different roles within catering, including as a bakery-trained confectioner, dietary needs chef, Head Chef, Head of Catering and Chef Manager. I am also qualified to teach food safety, nutrition, and dietary needs from the CIEH. I was also a home care worker for two years, and so I bring a lot of experience and knowledge to my role as Chef Manager at Saxonwood.


The job I do plays a major role at Saxonwood as food and hospitality are always a highlight of our residents' day. I have enjoyed taking part in activities, planning, preparing, and producing food and drinks for events, getting to know the residents, receiving good feedback and implementing new menus. I feel privileged to work with a great team both in and out of the kitchen, producing food that looks as good as it tastes and is enjoyed by all.