Seaford Head Retirement Home

107 Steyne Road, Seaford BN25 1AS
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9.4 14 Reviews
  • Seaford Head Retirement Home, Seaford
As a family run care home, Seaford Head Retirement Home’s philosophy is to treat all residents as though they are being cared for in their own home. From the day they move in, the intention is to make each resident feel at ease, safe, loved and looked after.

With over 30 years’ experience in the business, the team provide a person-centred care service which specialises in dementia care. Dementia is a cruel illness which robs so many of precious time and memories so making the most of the time left is crucial, whether that be enjoying the company of others in a warm cosy environment, joining in with activities and entertainment or just sitting and relaxing.

Seaford Head has 13 bedrooms, a large double aspect lounge, dining room and communal bathrooms. Of the 13 bedrooms, 12 have ensuite facilities and three are twin occupancy. The home provides respite day and overnight services and accommodates both private and funded residents.

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Care Provided by Seaford Head Retirement Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Owner
  • Seaford Care Ltd
  • Person in charge
  • Dawn Hesling (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (10)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Seaford Head Retirement Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,000 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,250

  • Prices are negotiable
  • (these prices are only a guideline, please contact Seaford Head Retirement Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors welcome and encouraged, a schedule is in place to ensure no conflicts with meals times but always flexibility.


  • Parking

  • Off street parking is available


Seaford Head Retirement Home Reviews (14)

9.4

Seaford Head Retirement Home has a Review Score of 9.4 (9.389) out of 10, based on 6 reviews in the last 2 years. Over all time Seaford Head Retirement Home has 14 reviews.

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Review from M B (Son of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home had been a wonderful place for Mum. Their care and attention for Mum is second to none. The whole team that are working at the home are really professional but also very caring and have personal interest in the wellbeing of the residents. I would be happy to recommend the home.

Reply from Andy Hunt, Owner/Manager at Seaford Head Retirement Home

Thank you so much for these kind words, greatly appreciated.


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Review from D S (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Seaford Head Care Home for about a year... and I can honestly say that she's happy, well looked after and cared for. Seaford Head Care Home has a very homely feel about it... and the staff are amazing!

Reply from Andy Hunt, Owner/Manager at Seaford Head Retirement Home

Thanks so much for the great review, really appreciated.


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Review from B T (Son of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled well into the care home. She is being looked after by excellently trained staff who understand her needs. Mum has built strong relationships with a number of the staff. The care home understands her physical, emotional and social needs and communicates with me to ensure there is nothing
else that she needs. My mum trusts the staff and this is reassurance for me that she is receiving the best care. I am happy with the communication that takes place between myself and the carers I feel informed about how my mum is. I am regularly informed about her weight and any medication changes. My mum is regularly going out on short trips which are organised by the home. I feel these help to stimulate her and are beneficial for her wellbeing.

Reply from Andy Hunt, Owner/Manager at Seaford Head Retirement Home

Thank you so much for this kind review, we really appreciate this.


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Review from Nicola A (Daughter of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a home-from-home in a well-supported environment. The home is clean, warm and easy for someone with special mental and health needs. It is ideal for people with visual impairment as it is easy to negotiate in natural light in shared rooms. The staff are friendly to users and relatives and happy
to accommodate both. The home feedback on how things are going and it sounds like they have activities every week to stimulate and interest the residents. I feel very reassured by the home's approach and welcome.

Reply from Andy Hunt, Owner/Manager at Seaford Head Retirement Home

Thank you so much for this kind review, we really appreciate this.


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Review from Stephen B (Son of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Seaford Head Retirement Home about 14 months ago now. The peace of mind my brothers and I have felt ever since is incredible, Mum has dementia and looking after Mum between myself and my brothers had become very difficult indeed.
When Mum went into Seaford Head the change was unbelievable
from the outset, Mum is so well cared for by all the staff and so much happier with the stimulation of other people.
I cannot speak highly enough about this home. Myself and my brothers can now be sons again rather than unqualified carers and take Mum out and visit weekly, nothing seems too much trouble for the staff always obliging and so caring to Mum.

Reply from Andy Hunt, Owner/Manager at Seaford Head Retirement Home

Thank you so much for this kind review, we really appreciate this.


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Review from C D (Daughter of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at the home for over 6 months now and has settled in very well. His health has improved, he has put on weight and receives all the medical care he needs. The staff at the home are all friendly and professional and can't do enough for my dad.

Reply from Andy Hunt, Owner/Manager at Seaford Head Retirement Home

Thank you so much for this kind review, we really appreciate this.


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Review from Natalie H (Daughter of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Seaford Head Retirement Home for over two years, and for Mum, it was like going from home to home. Mum's care was outstanding. She was supported by the staff the whole time she was there. Mum had Parkinson's with Lewy Bodies Disease, and the staff ensured she had all the equipment needed
to support her with the disease. The staff were kind and caring. Communication was excellent, and we were always kept informed of how Mum was. I can not thank the staff enough for everything they did for Mum.

Reply from Andy Hunt, Owner/Manager at Seaford Head Retirement Home

Thank you, Natalie, for your kind comments, your mum was such a lovely lady, and we will all miss her. We wish you and your family all the best for the future.


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Review from Andrew W (Husband of Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seaford Head has always put my wife's care first. I know she is in safe hands. Being a small home, it is a very personal and dedicated team, who makes her feel like "one of the family". They are resourceful, and any alterations to my wife's health have never phased them. They always keep me informed
of how things are and are very welcoming during visits.

Reply from Andy Hunt, Owner/Manager at Seaford Head Retirement Home

Thank you for your kind comments; we really appreciate them.


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Review from Jane J (Daughter of Resident) published on 22 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We live with my mum and had spent some time looking for somewhere she could stay for a couple of weeks while we had a break. I had not considered Seaford, but a work colleague said they may have a vacancy. Having had a prior experience with a care home which was not the best, I was worried and concerned
that my mum would be kept safe and happy. So glad I emailed for info as from the moment we first visited with Mum, I know that she would be well looked after and cared for. The manager and staff were very welcoming and kind, the house was clean and tidy, and most importantly, the other residents seemed very happy and content. I can honestly say that everything about this home got rid of any concerns I had, had. Being experienced with dementia care, Mum fitted in well, and her 'little ways' were not a problem. When we went to pick her up, she was happy, relaxed, chatty and clearly had enjoyed her stay. I would not hesitate in Mum staying long term when she can not live at home anymore.

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Review from S B (Friend of Resident) published on 18 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a few times over her stay here, and each time she was happy, well cared for and seemed to be enjoying the activities with the other residents.
The home was always clean and tidy, and the staff seemed nice and attentive.
Her bedroom was very homely and personal to her, which I know was important.
My
overall impression of the home and its care was very good.

Reply from Andy Hunt, Owner/Manager at Seaford Head Retirement Home

Thank you for your kind comments; we really appreciate the feedback.


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Review from Jackie H (Daughter of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise and thanks to the manager and the staff for looking after my father and welcoming him into their home. Dad was a resident for just under 2-years and was always happy there. He was well cared for and gained weight with the good food offered every day. Sadly my dad has just passed,
and the dignity everyone afforded him was wonderful. They have also been a great support to me. I would recommend the home to anyone having to make the difficult decision to place a loved one into care.

Reply from Andy Hunt, Owner/Manager at Seaford Head Retirement Home

Thank you so much for your kind review. It was a pleasure looking after your Dad.


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Review from S H (Daughter of Resident) published on 7 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose Seaford Head Retirement Home for my Mum based on the fact that the staff know their residents really well and are genuinely interested in their lives. Staff are kind and thoughtful; residents are encouraged to be sociable, and it feels more like a family setting than a business. Despite advanced
dementia, Mum is content and settled. I was anxious about her going into care, but it’s been easier than I thought.

Reply from Andy Hunt, Owner/Manager at Seaford Head Retirement Home

Thank you so much for the kind review; we really appreciate it.


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Review from Vicki A (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very supportive. The home is small, which helps with Mum's illness; it makes it feel cosy and secure. I would definitely recommend it to others. They were exceptional throughout Covid and kept the residents safe and a priority at all times.

Reply from Andy Hunt, Owner/Manager at Seaford Head Retirement Home

Thank you so much for your kind review, it was a pleasure looking after your mum.


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Review from John D (Son of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother suffers with worsening dementia and is cared for in a professional and caring way by the staff at Seaford Head. I cannot fault the care she receives and communication with the care home management is good.

Reply from Andy Hunt, Owner/Manager at Seaford Head Retirement Home

Thank you for these kind words, John, much appreciated.


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Current Review Score: 9.4 (9.389)

Overview of Review Score

The Review Score of 9.4 (9.389) out of 10 for Seaford Head Retirement Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.789 for Seaford Head Retirement Home is calculated as follows: ( (58 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 71 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Seaford Head Retirement Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

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Dawn Hesling

Job Title: Registered Manager

Joined: 2000

Having been a carer, senior carer, manager and then registered manager, I understand what it takes at all ends of the business.


I have seen many changes and challenges in health and social care over the years but one thing that never changes is my belief that everyone is entitled to dignity, respect and comfort in their final years and that belief is what I pass down to the team working at our home.


Andy

Andy Hunt

Job Title: Owner

Joined: 2020

My wife Kim and I own the business and work from home on a day-to-day basis performing the high-profile business aspects. Blue and our deputy Natalie run the day-to-day and do so excellently.


The home has been in our family for more than 30 years and we ensure our residents are also made to feel part of our family as well.


Kim

Kim Hunt

Job Title: Owner

Joined: 2009

My husband Andy and I own the business and work from home on a day-to-day basis performing the high-profile business aspects. Blue and our deputy Natalie run the day-to-day and do so excellently.


The home has been in our family for more than 30 years and we ensure our residents are also made to feel part of our family as well.


Frequently Asked Questions about Seaford Head Retirement Home

What types of Care is Seaford Head Retirement Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Seaford Head Retirement Home provide?

Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Seaford Head Retirement Home have?

There are 10 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Seaford Head Retirement Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Seaford Head Retirement Home to the centre of Seaford?

0.3 mile(s) as the crow flies, distance by road may be significantly further.