Sunnyhill Residential Care Home

14 Selwyn Road, Eastbourne BN21 2LJ
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9.0 26 Reviews
  • Sunnyhill Residential Care Home, Eastbourne
Sunnyhill Residential Care Home offers a relaxing environment in which professional care packages are tailored towards the needs of residents living with dementia.

Staff are trained and experienced in supporting people living with dementia and other age-related difficulties in a homely environment.

Residents benefit from a safe and homely environment, home cooked food and are able to get out and about in the assisted minibus. They also have accessible gardens and an entertainment programme that includes regular exercise classes, visiting animals and musical events.

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Care Provided by Sunnyhill Residential Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Owner
  • Rivendale Care Ltd
  • Person in charge
  • Kirsty Bruce (Registered Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (20)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2007
    • Number of floors: 3

Funding & Fees Guide for Sunnyhill Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,300
    • Self-Funded Residential Dementia Care £950 – £1,300
  • (these prices are only a guideline, please contact Sunnyhill Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Sunnyhill Residential Care Home Reviews (26)

Total of 26, showing 21-26
9.0

Sunnyhill Residential Care Home has a Review Score of 9.0 (8.971) out of 10, based on 3 reviews in the last 2 years. Over all time Sunnyhill Residential Care Home has 26 reviews.

Overall Experience

  • 18
  • 8
  • 0
  • 0
  • 0

Date Published

26
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0
3
23

Review from M R (Daughter of Resident) published on 17 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunnyhill is a warm, inviting, caring calm environment. Staff are friendly caring and supportive not only to Mum but us as well. I could not have wished for a better home for Mum.

Reply from Kirsty Bruce, Registered Manager at Sunnyhill Residential Care Home

Thank you for your review, I will enjoy feeding your kind words back to our staff team.


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Review from G B (Sister of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great friendly service, always made welcome.

Reply from Kirsty Bruce, Registered Manager at Sunnyhill Residential Care Home

Thank you for your kind words, always a pleasure to see you.


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Review from Christine E (Daughter of Resident) published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff excellent, caring and always willing to help on any matter. My mum always seems happy.

Reply from Kirsty Bruce, Registered Manager at Sunnyhill Residential Care Home

Thank you for your kind words. Always good to know you and Mum are happy.


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Review from Georgina W (Daughter of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care my mother receives and the consideration from the staff.

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Review from Joan D (Resident) published on 27 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I love living here. The staff are lovely.

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Review from Marge H (Resident) published on 27 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like being in the lounge with other people. It's like having lots of friends. The staff are kind and helpful.

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Current Review Score: 9.0 (8.971)

Overview of Review Score

The Review Score of 9.0 (8.971) out of 10 for Sunnyhill Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.971 for Sunnyhill Residential Care Home is calculated as follows: ( (34 Excellents x 5) + (1 Goods x 4) ) ÷ 35 Ratings = 4.971

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4 Points relating to the number of positive Reviews for Sunnyhill Residential Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 3 Positive Reviews ÷ 4 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Kirsty

Kirsty Bruce

Job Title: Home Manager

Joined: 2013

Kirsty has been an amazing part of the Amba Care Homes group since 2013.


Kirsty has 3 great moto's...


“Living life your way”


“ Making the best of everyday”


“Putting you at the heart of all we do”


Chelsea

Chelsea Kemp

Job Title: Deputy Manager

Joined: 2021

Chelsea joined our team at the beginning of this year and is really enjoying her role with us.