What types of Care is The Emilie Galloway Home of Rest registered for?

Older Person Care, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Emilie Galloway Home of Rest provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

What are the Facilities & Services at The Emilie Galloway Home of Rest?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Emilie Galloway Home of Rest to the centre of Eastbourne?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

The Emilie Galloway Home of Rest, Tweed, 8/10 Silverdale Road, Eastbourne, East Sussex BN20 7AL

Review from Gillian M (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience

My mother has recently become a resident and has settled really quickly. She speaks highly of all the staff and their help and kindness, of her enjoyment of the 'lovely food', and of the activities available despite the restrictions Covid has imposed. The staff communicate with me regularly and are

readily available should I need to communicate with them.
They are proactive in planning care and ensure my mother's needs are anticipated and addressed. We are very pleased with her care and are so glad she has found a lovely home.

Reply from sue thompson, administrator at The Emilie Galloway Home of Rest

Thank you so much for a lovely review. Our staff have worked so hard to keep everyone safe during Covid. We are so pleased to have been able to reopen our lovely home to new residents.

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Review from R H (Son of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience

My experience of The Emilie Galloway Home of Rest has been good to excellent and I have always been made welcome and invited to join in with any activities. My mother has also received exceptional care. It is a homely place to live and she is treated very well. It is also comforting to know my mother

is in a secure and safe environment.

Reply from teresa howell, Manager at The Emilie Galloway Home of Rest

Thank you very much for your review. We are always pleased to have such positive and encouraging feedback from relatives about their loved ones.
We really appreciated openness and honesty in taking time to complete this review.

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Review from B W (Friend of Resident) published on 6 March 2020
Submitted via Postal Card • Report

Overall Experience

This is a very good home. The standard of care, understanding and friendliness is very high. Food and cleanliness are excellent. A loving atmosphere.

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Review from J M (Friend of Resident) published on 6 December 2019
Submitted via Postal Card • Report

Overall Experience

Excellent home. The staff were very welcoming and friendly. Spotlessly clean. The resident I was visiting couldn't praise the home enough. She is so happy there.

Reply from Teresa Howell, Manager at The Emilie Galloway Home of Rest

Thank you very much for your kind review. We welcome guests. I am glad you found the home clean and staff friendly.

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Review from S D (Friend of Resident) published on 6 December 2019
Submitted via Postal Card • Report

Overall Experience

I have come to visit on three occasions and I have found everyone friendly and happy. The rooms are clean and warm and the whole place is very welcoming. I had meals when I visited and they were delicious.

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Review from Anne D (Regular Volunteer) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience

I am a volunteer and go to The Emilie to read poetry and do quizzes and have been going for several years. I very much enjoy going and seeing the residents who are so content and wonderfully cared for. There is such a calm and happy atmosphere. The home is run superbly and all the staff are very dedicated

and I am full of praise for them and for the manager.

Reply from Teresa Howell, Manager at The Emilie Galloway Home of Rest

Thank you so much for a really outstanding review of Tweed. It's wonderful to have volunteers who are willing to give up their free time for our residents. We really appreciate all the work our volunteers do for us.

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Review from Robert C (Son-in-law of Resident) published on 19 November 2019
Submitted via Website • Report

Overall Experience

My mother-in-law was resident here until she sadly passed away this month. She was extremely well cared for during her residence and during the last few weeks of her life, all of the staff went above and beyond expectations in their care and also their support to us as her family. We cannot thank them

enough and have no hesitation in recommending this superb care home.

Reply from Jane Middleton, Deputy Manager at The Emilie Galloway Home of Rest

Thank you so much for submitting such a positive review.
It was such a pleasure and a privilege for us to have been able to care for your Mother-in-law at Tweed.

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Review from M D (Friend of Resident) published on 8 November 2019
Submitted via Postal Card • Report

Overall Experience

We regularly visit our friend in this home. The standard of care is always excellent. The staff are very pleasant and treat the residents with kindness and are always on hand to help them when necessary. The meals are varied and well cooked. There are various activities organised each day. I would recommend

this home to family and friends should they need to be looked after.

Reply from Jane Middleton, Deputy Manager at The Emilie Galloway Home of Rest

Thank you so much for your very positive review.
We pride ourselves, on our high standards of care and kindness, it's always so nice to hear that we provide a good service to our residents, from family and friends.

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Review from Rosemary D (Daughter of Resident) published on 8 November 2019
Submitted via Postal Card • Report

Overall Experience

My mother is partially sighted, very deaf and has dementia. The staff are extremely kind and sensitive to her needs, and there have been many occasions when I have been approaching her room, and they have been unaware of my presence, so I know that their response to her is not just because I am there.

She has never complained about anything.

Reply from Jane Middleton, Deputy Manager at The Emilie Galloway Home of Rest

Thank you very much for your review.
We are delighted to hear that our staff are doing a good job. I will pass on your comments to all of them.

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Review from A B (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience

Although I am an infrequent visitor to my mother as I live abroad, the staff are so welcoming. During her transition from her martial home to here, all involved in her huge change in life were so helpful, kind and understanding. I am just so happy that she, mum, is being so well cared for and is so

happy. The comfort that gives our family is huge. I can't praise the staff enough. The atmosphere is also so pleasant, something I had dreaded on my first visit.

Reply from Tess Howell, Registered Manager at The Emilie Galloway Home of Rest

Thank you for taking the time to write a review of your visits to your Mother from abroad.
We are so pleased that you have the confidence and trust in our care home and its staff to be able to give her support and care. Moving into a care home is a life-changing event and we are so happy that it has worked out for the best, and you and your family feel reassured.

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Review from P G (Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience

I have only been a resident for one year. I am family independent but when I need help, the staff are always happy to help. The food is excellent and varied. Cleanliness is very good. Activities are many and varied and respect given to resident's likes and dislikes.
Respect and care is shown to those

who need extra care.
I personally, am free to come and go as I wish. A welcome awaits your return and also visitors are welcome. I feel I am happy and blessed.

Reply from Tess Howell, Registered Manager at The Emilie Galloway Home of Rest

Thank you very much for sharing your review. We are so pleased to hear such positive reviews about our care home and its staff. It's so rewarding to be able to promote such a welcoming and independent environment and receive such wonderful comments.

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Review from S A (Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience

I was highly recommended by 2 friends who came here to "have a go" and they stayed. That is what happened to me!
We are a family. There is never any gossip or discord between the carers (about 12 nations).
The food is 5 star and standard and the menu is varied.
There is nothing left to be desired.

Everything is done for us. I can freely have visitors and lead an independent life. There is always laughter and a most peaceful and pleasant atmosphere. I don't want to be anywhere else.

Reply from Tess Howell, Registered Manager at The Emilie Galloway Home of Rest

Thank you for such a positive review and lovely comments about The Emilie Galloway Home of Rest. We are so happy that you consider this your home now. I will pass on your comments to our staff team.

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The Emilie Galloway Home of Rest

Care Provided by The Emilie Galloway Home of Rest

Good to Know

Funding & Fees Guide for The Emilie Galloway Home of Rest

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The Emilie Galloway Home of Rest Reviews (12)

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall
Good

Bed Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Emilie Galloway Home of Rest

What types of Care is The Emilie Galloway Home of Rest registered for?

What additional types of Care does The Emilie Galloway Home of Rest provide?

How many Rooms does The Emilie Galloway Home of Rest have?

What are the Facilities & Services at The Emilie Galloway Home of Rest?

How far is The Emilie Galloway Home of Rest to the centre of Eastbourne?

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Care Provided by The Emilie Galloway Home of Rest

Good to Know

Funding & Fees Guide for The Emilie Galloway Home of Rest

Facilities

The Emilie Galloway Home of Rest Reviews (12)

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall Good

Bed Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

Frequently Asked Questions about The Emilie Galloway Home of Rest

What types of Care is The Emilie Galloway Home of Rest registered for?

What additional types of Care does The Emilie Galloway Home of Rest provide?

How many Rooms does The Emilie Galloway Home of Rest have?

What are the Facilities & Services at The Emilie Galloway Home of Rest?

How far is The Emilie Galloway Home of Rest to the centre of Eastbourne?

Overall
Good