St Vincent's

Down Road, Bexhill-on-Sea TN39 4HD
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13 Reviews
  • St Vincent's, Bexhill-on-Sea
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Care Provided by St Vincent's

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • St Vincent's Care Ltd
  • Person in charge
  • Emma Freeman (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for St Vincent's

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,260 – £1,260
    • RESPITE Self-Funded Residential Care £1,260 – £1,260
  • (these prices are only a guideline, please contact St Vincent's to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking at front and rear of the building


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St Vincent's Reviews (13)

Over all time St Vincent's has 13 reviews.

Overall Experience

  • 10
  • 3
  • 0
  • 0
  • 0

Date Published

13
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13

Review from Lisa S (Daughter of Resident) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, who show genuine concern about the care provided. Throughout lockdown, I have received regular emails containing photos of my Dad and updates. Dad seems settled here since mid-December 2020 and appears to have built a good rapport with some of the staff.

Reply from Melissa Cooper, Regional Operations Manager at St Vincent's

Thank you, I am glad that you have liked the pictures and email updates, we understand how difficult it is with limited visiting. Dad is very settled here and has made a nice group of friends.
I will pass your kind comments on to the staff.


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Review from Debbie M (Daughter of Resident) published on 26 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Vincent’s are absolutely amazing and are like an extended family. The care that my mum receives is second to none, and they were fantastic in the care they gave my dad in the last days of his life. Thank you so much.

Reply from Jo Freeman, Manager at St Vincent's

Thank you for your kind comments, your mother is a pleasure and part of our extended family and it was our privilege to care for your father.


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Review from Laura S (Daughter of Resident) published on 19 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, what can I say? St Vincent's made a very traumatic time in our lives so much easier. Dad was so well looked after, literally can not fault them at all. I would recommend St Vincent's to any family that want only the best care for their loved ones. Simply amazing! The care was exceptional, and
nothing was ever too much trouble. Dad had to be in quarantine for 2 weeks initially, but St Vincent's made that more bearable for us and video called us on several occasions as Dad has dementia and had forgotten what was happening. Dad will have to go back to St Vincent's at some time while my mum has surgery and recovers, and I am not worried at all about it. Special thanks must go to the manager who had to put up with my tears on many occasions.

Reply from Jo Freeman, Manager at St Vincent's

Thank you so very much for this wonderful review. It was our pleasure to look after your wonderful Dad, and he is welcome back here anytime. Hopefully, your mum also felt reassured whilst she was going through her own health issues. I completely understand your concerns and worries, not having experienced anything very positive before, and I am always happy to be your shoulder to cry on, although next time Dad comes, hopefully, there will not be any more tears!


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Review from Judi I (Wife of Resident) published on 16 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most caring home there is in Bexhill on Sea.
St Vincent’s is extremely clean and comfortable, it has a lovely atmosphere and caring staff, second to none. The food is outstanding and cooked on the premises.
My husband was there for many months and I was absolutely sure that all his needs were
catered for. The manager was fantastic and kept me updated on my husband's progress.

Reply from Jo Freeman, Manager at St Vincent's

Thank you so very much for this lovely review. We formed a close bond with you and your husband in a short time and we loved looking after him, as well as becoming close to you. Both myself and the team appreciate the recognition of the work we do, and for you to take the time to recognise this in a review, really means a lot.


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Review from Brian R (Son of Resident) published on 7 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for almost two years. St Vincent’s offer a very professional and friendly, caring environment for your loved ones. Their every need is catered for. The staff, from the maintenance man, right up to the management, do an absolutely splendid job.
The actual carers/nurses
are very friendly, warm, caring people, that carry out their duties, to an exceptional standard, providing reassurance, dignity, with great patience and professionalism. My family and I would recommend this home, to any future families loved ones, 100%, and personally award them 10/10.

Reply from Jo Freeman, Manager at St Vincent's

Thank you so much, we really appreciate this feedback and find your mum an absolute pleasure to look after. Her sense of humour keeps us all smiling!


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Review from Linda F (Sister of Resident) published on 7 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has lived at St Vincent's for the past 3-years and previously lived alone for many years and was agoraphobic and reclusive.
From day one all the staff were marvellous with her and treated her with such loving care and kindness and have made her feel part of a large family which has improved
her well-being and mental state no end.
They have all worked wonders with her and have transformed her from someone who wouldn’t even leave her room to someone who now goes downstairs to socialise every day and happy to join in with all that’s going on.
I cannot thank the staff enough for this complete transformation and so for me, they are simply the best and only home to consider for your loved ones.

Reply from Jo Freeman, Manager at St Vincent's

Thank you so much. We are so happy to have made such a positive impact on your sister's life since being with us. It is so nice to have seen her flourish in our care, and we really appreciate the kind words.


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Review from David B (Son of Resident) published on 4 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum has been at St Vincent's the change has been dramatic, she has responded so well to the care given by the dedicated team led by the manager, mum says that it's like being at home with a family.
I would highly recommend St Vincent's to anybody who wants their family member to be made to be
welcome and well cared for.

Reply from Melissa Cooper, Regional Operations Manager at St Vincent's

Thank you, your mother settled quickly and became a valued member of the St Vincent's family.


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Review from Angela W (Niece of Resident) published on 8 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt resided here just one word ...excellent.
Staff - excellent.
Home - excellent.
Environment - excellent.
Needs met - excellent.

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Review from Roger S (Son of Resident) published on 6 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into St Vincent’s for the last few days of her life to receive the level of care that in our opinion, no other home could give her.
Dad had spent his final years at the home so mum was well known to the staff prior to her arrival and it was fitting that she too would pass away as dad had
with dignity and a level of care second to none.
Since dad passed away we have maintained a relationship with St Vincent’s which we have seen improve to the highest possible standard in every respect thanks to the new manager and her assistant who we hold in the highest regard for their professionalism, kindness and friendly approach. Such a pity it took so long for these two wonderful ladies to be given the chance to show just how they could transform the home into a very special place for their residents. Thank you for the loving care you gave to mum and dad to make their final days peaceful and painless. My hope is that the owners truly appreciate their wonderful staff as much as we do.

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Review from D D (Daughter of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are second to none at St Vincent's, warm, kind and attentive providing a really homely atmosphere for the residents. It is not just a job for them it is quite apparent to me that they really do care. My father is really happy living there and that gives me peace of mind. The food is wonderful
having had lunch there myself and there are many activities for the residents.

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Review from J L (Daughter of Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From day one, I found the staff very friendly, kind and caring, nothing is too much trouble! They keep me informed of my dad's care. I have had lunch with my dad many times and the food is great. He is happy, safe and well cared for.

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Review from Julie H (Daughter of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are caring, patient, knowledgeable and dedicated. Always available to discuss any concerns. The environment is clean, a home from home, cosy. Food is extremely good and a choice is available. Staff go that extra mile to give residents meals they want. Close monitoring of appetites. I have no concerns
about my relative.

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Review from Susan B (Daughter of Resident) published on 6 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with service my mother gets, staff always accommodating with anything. My mother is always treated with kindness and respect. Very happy with the service given.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 19 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (0)

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Frequently Asked Questions about St Vincent's

What types of Care is St Vincent's registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Vincent's provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Vincent's have?

There are 24 Single Rooms.

What are the Facilities & Services at St Vincent's?

Own Furniture if required, Smoking not permitted, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Vincent's to the centre of Bexhill-on-Sea?

0.8 mile(s) as the crow flies, distance by road may be significantly further.