Beachlands is registered to provide residential care to older people.
Beachlands is situated on the seafront in Seaford and is located in close proximity to local amenities, bus and rail links.
Many of the bedrooms have en-suite/wet rooms facilities. The home has a range of communal areas which exceed the amount of space as outlined by CQC guidelines.
These include a number of lounges and a large dining, sitting and bar area called "SEASCAPE VIEW".
The external grounds have a garden and patio area which overlook the sea.
Car parking is available via the side of the property. The home has a passenger lift and a series of ramps which enable residents to access all areas of the home.
Beachlands Care Home has a Review Score of 9.9 (9.945) out of 10, based on 11 reviews in the last 2 years. Over all time Beachlands Care Home has 28 reviews.
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26
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28
2
6
11
17
Reviewer Connection to Beachlands Care Home
16
4
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1
1
1
1
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26
2
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Date Published
28
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6
11
17
Review from Shelley S (Daughter of Resident) published on 28 January 2025
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
I looked at several care homes on behalf of my mum and I was really concerned about the standard of accommodation in most of them. Fortunately, I discovered Beachlands Care Home and instantly knew this one was different; the warm and friendly welcome by each and every member of staff as well as the
owner was so wonderful. Mum has settled in so well and has really thrived on the excellent food and standard of care. I have not seen her so happy and content in a long time and I cannot thank the Beachlands crew enough.
Reply from Paula Hatt, Manager at Beachlands Care Home
Frist of all, I would like to thank you so much for taking the time to write this review, it means so much to me and my team of staff. Your mother has settled into the home very well and loves to chat to the other residents and take part in the homes activities, your mother also loves her food which she tells the chefs frequently. Thank you again for the review.
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Review from Rebecca J (Daughter of Resident) published on 14 October 2024
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
My mum has just returned from her second respite stay at Beachlands Care Home. She has enjoyed both her visits to the home and is looking forward to her visits in the future.
Whenever I have either dropped her off or picked her up, the staff have been very helpful and courteous and means I can stop
worrying about Mum, which is a great relief.
Mum has also commented about how nice all the staff are, and the delicious home-cooked meals. She also enjoyed seeing the chocolate labrador around the home, as she missed our 3 labradors while away.
Reply from Miss Paula Hatt, Manager at Beachlands Care Home
I would firstly like to thank you for taking the time and writing a review. I am so pleased to hear your mother has enjoyed her respite stays at the home and the staff have reassured you and your mother for a happy stay. This, of course, will be relayed back to the rest of the team and, including, the chefs for their delicious home-cooked meals. We all look forward in seeing your mother's return in the very near future.
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Review from Maggie J (Respite Resident) published on 25 June 2024
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
For the past four weeks I have been living in Beachlands Care Home as a respite resident. The owner, manager and all the staff have, without exception, made my stay as peaceful, restful and enjoyable as I could have wished. As I will reach my centenary year in July and my needs may have increased, I
shall have no hesitation in seeking a permanent room in this comfortable and truly caring home.
Reply from Paula Hatt, Manager at Beachlands Care Home
I would like to thank you so much for taking the time to write and carry out the review. It is so positive to read a review from a resident who has stayed at the home and written the review themselves. This will be passed over to the whole team. From the Director, myself (manager) and the team we wish you a very happy 100th Birthday.
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Review from Fiona B (Daughter of Resident) published on 19 April 2024
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
Following a cataract operation, we were looking for 4 weeks respite care for my father. This was our/his first experience of seeking care home support and we were instantly comforted with the welcome at Beachlands. The communal area is the most amazing space, with outstanding views of the seafront;
it is so bright, even on a dull wet day! As I live locally, I was able to pop in regularly and I was conscious this may have been an inconvenience for the staff, but never felt that way - thank you! Good two-way communication on medications and medical appointments. Dad has not stopped talking about how fabulous the food was; residents are well nourished and drinks offered throughout the day, which was really important for us to ensure Dad kept up his fluids. In summary, a genuine atmosphere of care and warmth for the residents, delivered by every member of staff making this a safe, clean and comfortable environment for your loved one. We would have no hesitation in recommending Beachlands.
Reply from Paula Hatt, Manager at Beachlands Care Home
Thank you so much for your kind words. Your review and feed back is most important to myself and my team of staff to make sure that your father is receiving a high stranded of care and service at all times. I am so pleased your father enjoyed his meals as we knew this was very important to him. I will inform my director and staff of your feedback and I am sure they will be so pleased.
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Review from G R (Sister of Resident) published on 5 April 2024
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
My sister has lived in the home for over 10 years, and is very happy. Lots of activities, very caring staff, beautiful position overlooking the sea.
All her health problems are dealt with in a very compassionate manner.
Reply from Paula Hatt, Manager at Beachlands Care Home
Thank you for such a positive review. It is lovely to hear after 10 years your sister is still very happy, content and comfortable. This will certainly be passed over to the staff and team.
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Review from Jan C (Daughter of Resident) published on 4 April 2024
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
My mother has been at the Beachlands Care Home for one year and five months. When I go to visit, all the members of staff make me feel so welcome with smiles. When I take her out, everyone wishes us to 'have a lovely time see you later'. Mum has chatted to me about the home, she says 'I feel at home,
I don’t have any worries and the food is good'. I am so much happier now Mum is in their care, I get to do the fun things with her now.
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Review from Michelle S (Power of Attorney of Resident) published on 8 January 2024
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
We placed our elderly neighbour at Beachlands Care Home back in August 2022 and have been very impressed with the help and support the owner, manager and staff have given us throughout her time with them. Very welcoming, caring environment and the staff are dedicated, warm and friendly. We have no hesitation
in making a recommendation for anyone looking for a care home for their friends or relatives.
Reply from Graham Irving, Director at Beachlands Care Home
Thank you for your kind words and review. This review is very important to myself (the director), my manager and the staff, and it will be relayed back to the whole team. This review will help to keep high standards of the home and make it even more of a caring, friendly environment.
Thank you once again for your time.
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Review from L D (Daughter of Resident) published on 24 October 2023
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
My father needed respite care after a hospital visit. The manager and owner were very kind and efficient making the initial arrangements, and then everyone looked after Dad with kindness and expertise. I was particularly impressed that the manager, made sure she carried out Dad's personal care herself
very soon after he arrived, so that she fully understood his needs.
He was much rested and improved by the time he left.
Reply from Paula Hatt, Manager at Beachlands Care Home
Thank you for your review it is very much appreciated. We are so pleased your father made a full recovery after being in our care and he was able to return back home. It was a shame your father did not take part in the social gatherings and activities of the home but very much enjoyed his meals with the residents. We all hope your father continues to make an improvement at home.
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Review from David B (Son-in-law of Resident) published on 25 September 2023
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
Beachlands Care Home cared for my mother-in-law with great compassion, thoughtfulness and affection. We will be forever grateful for their care. Special thank yous to the manager, the director and all the staff. I would recommend Beachlands without reservation.
Reply from Paula Hatt, Manager at Beachlands Care Home
Thank you for your very kind words, this means a lot to myself, directors and the whole team, to keep up our high standard of care. This will be passed on to all concerned. Once again, thank you for your review and it is very much appreciated.
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Review from Eileen C (Daughter of Resident) published on 6 July 2023
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
My mum moved to Beachlands a few weeks ago and absolutely loved it. All staff are wonderful and go out of their way to ensure all residents are happy and well looked after. From a great choice of food to daily activities, everything is catered for. She has a small private garden for her peace and quiet
and a fabulous seascape lounge to mix with other residents. On her second day, she said she felt she's been there for years and feels a part of the family at the home. We are always welcomed when visiting too. All in all, nothing seems to be too much trouble and I fully recommend Beachlands.
Reply from Miss Paula Hatt, Manager at Beachlands Care Home
Thank you so much for your kind review. I am so pleased that your mother has settled in so quickly and this is reassuring to know for the management and the whole team. Your mother always joins in with the residents at meal times and our daily activities at the home.
This positive review will be fed back to the whole team which will continue to provide a high standard of care and service to the home.
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Review from P M (Daughter of Resident) published on 13 June 2023
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
My father died peacefully surrounded by family in a lovely light and spacious garden room at Beachlands Care Home where every effort was made by the staff to make him as comfortable as possible and allow the family all the privacy they needed. Dad had been a resident for nearly two years. During this
period we were made to feel welcome and every request was acted upon. There is a caring permanent core of staff overseen by the exceptional professionalism, good nature and genuine care of the care home manager. The standards are high and upheld. Occasional agency are necessary but they are well-briefed and diligently overseen. We were anxious about Dad's move from his own home to a care home but our trepidation was recognised and every care was taken to make Dad feel welcomed and cared for. The location is undoubtedly an attraction, my father enjoyed an uninterrupted view of the sea. The lounge resembles the deck of a cruise ship. Catering is in-house, cleanliness top rate and Dad always looked well groomed and cared for and family were encouraged to visit anytime. In conclusion, I would thoroughly recommend Beachlands for the one you love. It was a positive experience for both my father and his family and his final days were facilitated with great care. We could not have wanted more from a care home.
Reply from Paula Hatt, Manager at Beachlands Care Home
Thank you so much for your kind words and review. As a manager and my staff, it was an honour and privilege to look after your Father. This positive feedback will only help to keep our standards high and continue to provide a good service for residents.
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Review from Yvonne M (Daughter of Resident) published on 6 February 2023
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
I was really concerned about putting my 96-year-old father (who lives with my husband and me) into respite care whilst on our first 2 week holiday since 2019. He had never required assistance then but now like most elderly people of his age, needs watching over. But following a visit by us both prior
to his stay at Beachlands, the friendliness and caring nature of the management and staff put our minds at ease. Dad had one of the new rooms and he was over the moon with it. He said he felt like he was in a hotel! The rooms are kept spotless as is the wonderfully refurbished communal area (all new bright furniture). And he loved the food! Three meals a day, tea and coffee breaks with biscuits and more if required. Plus daily activities including a weekly music act!
I was very happy when I collected Dad, he said he would be more than happy to return which for me is a blessing as it means that I will be able to have further breaks without worrying about his health and safety whilst I am away.
Reply from Miss Paula Hatt, Manager at Beachlands Care Home
I am so pleased to hear that you are reassured and happy that your father has been well cared for and safe while you have been away on your two weeks holiday.
Your father settled very well and joined in with the other residents in meal times and daily activities.
This review sends out all the correct signs that we are well led by the management and our team of staff.
Once again thank you and I look forward to seeing you and your father for future breaks.
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Review from Hilary S (Daughter of Resident) published on 6 September 2022
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
I have no hesitation in giving 5 stars for all ratings at Beachlands Care Home. My mother came into the home in April 2022, as I live overseas, it was very important to have a care facility I knew I could trust to look after Mum, and Beachlands has been fantastic. The manager is amazing and made Mum
feel right at home from the start. The owner and all the lovely staff have also been wonderful. The home is kept very clean, and with all the new refurbishments, the home will only get better and better. Mum has a great room, and the view from the lounge is incredible. Mum really is in the best home in Seaford.
Reply from Paula Hatt, Manager at Beachlands Care Home
Thank you for your kind, positive words. As a manager, I am pleased to hear your mother has settled in the home, and it is reassuring for you to know being overseas. I will make sure this positive review is shared with the rest of the staff and team.
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Review from Geoff C (Son of Resident) published on 5 September 2022
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Overall ExperienceOverall Experience5.0 out of 5
My Mother has just returned home from an 8 week respite stay with the Beachlands Care Home team. She thoroughly enjoyed the experience. The manager and his staff were friendly and helpful. The room was new and very comfortable with a door opening out onto a seated patio area overlooking the sea.
Nothing was too much trouble and the food was hotel quality which was a real treat! She would not hesitate to stay there again.
Reply from Graham Irving, Director at Beachlands Care Home
Thank you for your review. I am so pleased your mother enjoyed her respite say and most importantly the food, I will relay this back to the team of staff and especially the chefs. We look forward in seeing your mother in the near future.
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Review from Lynn G (Partner of Resident) published on 23 August 2022
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Overall ExperienceOverall Experience5.0 out of 5
All the staff that I had contact with were very approachable, helpful and very pleasant. Although the home had entertainment and craft sessions, my partner did not want to participate, so I cannot give a rating. My partner enjoyed the food saying it was all very tasty. His room was comfortable, and
he enjoyed reading in the outside space.
Reply from Miss Paula Hatt, Manager at Beachlands Care Home
Thank you for your kind view; it is much appreciated and will be related back to the team. It was a shame that your partner chose not to take part in the home's activities, but he much preferred his own company sitting outside looking across the sea.
Best Wishes.
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Review from Marina F (Niece of Resident) published on 4 August 2022
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Overall ExperienceOverall Experience5.0 out of 5
My Uncle has recently returned from a 5 week respite stay. He had a wonderful time, all the staff and management were always very professional and very friendly, nothing was ever too much trouble.
He settled in very quickly and found many people to chat to. The food was excellent with choices available.
He
is now looking forward to going again for my next holiday away.
Reply from Paula Hatt, Manager at Beachlands Care Home
Thank you for your feedback review on Beachlands Care Home. I am so pleased to hear your Uncle enjoyed his 5-week stay. Settling down in a strange environment can be very difficult and sometimes challenging. It is most encouraging to hear that your Uncle is now looking forward to his next holiday with us at Beachlands Care Home.
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Review from H E (Daughter-in-law of Resident) published on 5 July 2022
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Overall ExperienceOverall Experience5.0 out of 5
My mother in law came to Beachlands in April 2022, after her husband died in 2021 in Australia. She wanted to return to the UK to live.
Although she walks well, does crosswords daily, is able to wash and dress herself, the family felt that living in a care home with others to chat to and to be looked
after is what she needed, we call it her hotel!
Beachlands with the fantastic views was the first attraction to her. She spends much time watching the boats and the people walking along the prom. The care, food (they get a daily choice) and the staff are amazing. She enjoys the activities that the home lays on each week. What I notice on my frequent weekly visits are the staff are happy and the residents look happy and extremely well cared for. There is much laughter to be found at Beachlands.
The owner and the manager are both professional and approachable. It’s definitely a lovely place for the elderly to live.
Reply from Graham Irving, Director at Beachlands Care Home
Thank you for the kind words from your review that you submitted. Your mother-in-law has become more interactive and confident and is more like the life and soul of the Beachlands community. This review will help the staff to have that really good feeling that all their hard work was all worthwhile.
Kind regards
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Review from Pauline B (Daughter of Resident) published on 24 June 2022
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Overall ExperienceOverall Experience5.0 out of 5
I moved my dad into Beachlands from Rochdale in Lancashire at the end of May so he could be closer to myself and my family living in East Sussex.
He is 95 years old, and apart from sight impairment, he was able to look after himself to a degree. He lived through Covid, isolated and very much alone.
I could see his quality of life diminishing at every visit. Eventually, he admitted he was sad and lonely, even with friends and neighbours to support him; I saw the loneliness in his eyes. He had resulted in eating pre-prepared pureed food as he was scared of choking and complained constantly of dizzy spells.
Since moving to Beachlands, his quality of life has been totally enhanced thanks to the amazing care and encouragement of the staff here. He looks so much better, walks with one stick very agile and actually eats food chopped up very small. He interacts a lot with his fellow residents and joins in with activities. He absolutely loves it here. What a lovely way to now spend his twilight years.
Reply from Graham Irving, Director at Beachlands Care Home
Dear Pauline, thank you so much for your kind review regarding your father. This is so encouraging to hear, and the review will be relayed back to the manager and all the staff, who will be so pleased and keen to know that your father is happy and very content since staying at Beachlands.
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Review from James N (Son of Resident) published on 27 April 2022
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Overall ExperienceOverall Experience5.0 out of 5
Very friendly relaxed home with a very professional and friendly owner and manager. My dad has been here 6 months now and he is better mentally now than when he arrived. He gets stimulation from the company and staff who are all friendly and happy. Along with a great view of the Seaford shore
Reply from Graham Irving, Director at Beachlands Care Home
Thank you for your kind words and review, it is so rewarding to hear that your father has made so much progress in the 6 months of him staying at Beachlands Care home. The manager and I do believe the stimulation comes from all the activities and entertainment that your father now participates in. It is so reassuring to see and hear your father is so much happier staying at Beachlands than living on this own.
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Review from Ian S (Son of Resident) published on 21 February 2022
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Overall ExperienceOverall Experience5.0 out of 5
A very upbeat, caring home with a 'can do' attitude. Nothing was too much trouble for the lovely staff who were determined to get my father's health and welfare improved. The senior staff have been in post for many years, and it shows in the smooth running of this very cosy home. The home itself is
in a beautiful position, in a raised spot midway along Seaford beachfront and visitor access is blessedly easy, with plentiful parking all round. The crowning glory is the huge sunny dining room/lounge with lots of space to enjoy a 180-degree view of the full landscape from Seaford Head white cliffs to Newhaven Harbour.
Reply from Graham Irving, Director at Beachlands Care Home
Dear Ian. Thank you so much for a really positive review regarding your relative and their experience at Beachlands Care Home. It helps and continues to encourage the staff to keep the high standard of care and love for our residents.
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Current Review Score: 9.9 (9.945)
Overview of Review Score
The Review Score of 9.9 (9.945) out of 10 for Beachlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.945 for Beachlands Care Home is calculated as follows:
(
(120 Excellents x 5)
+
(7 Goods x 4)
)
÷ 127 Ratings = 4.945
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Beachlands Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i)
4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews.
(1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100)
3
+
0.125
+
0.125
+
0.125
+
0.125
+
0.1
+
0.1
+
0.1
+
0.1
+
0.1
= 4
ii)
1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points.
20% of the 29 registered maximum number of service users is 5.8, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Performance
Care Quality Commission (CQC) Rating
Date: 26 Feb 2020
Overall Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Requires improvement
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Frequently Asked Questions about Beachlands Care Home
What types of Care is Beachlands Care Home registered for?
Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.
What additional types of Care does Beachlands Care Home provide?
Day Care, Convalescent Care & Own GP if required are other types of care provided.
How many Rooms does Beachlands Care Home have?
There are 27 Single Rooms and 1 Couple/Companion Room.
What are the Facilities & Services at Beachlands Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Beachlands Care Home to the centre of Seaford?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
