Ash Grove Care Home - Specialise Dementia

8-10 Woodville Road, Bexhill-on-Sea TN39 3EU
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9.2 45 Reviews
  • Ash Grove Care Home - Specialise Dementia, Bexhill-on-Sea
Ash Grove Care home provides dementia, old age care and day care to older people in Bexhill, with a homely atmosphere, provided by experienced staffed team.

The home has a number of rooms, many with en-suite facilities and wet rooms. It has two large communal lounge areas and access to an open plan kitchen, ensuring residents feel at home.

Outside the home, residents can enjoy a back garden, where they can relax freely, whilst alarms surrounding the property alert staff to anyone outside.   

The home features lift access to all floors ensuring residents can access the all facilities on site and are easily able to travel the short distance to the sea front and local facilities in Bexhill-on-Sea.

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Care Provided by Ash Grove Care Home - Specialise Dementia

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 30 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lisa Moore (Care Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (25)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014
    • Number of floors: 4

Funding & Fees Guide for Ash Grove Care Home - Specialise Dementia

  • Weekly Charges per Person
    • Self-Funded Residential Care from £900
    • Self-Funded Residential Dementia Care from £950
    • RESPITE Self-Funded Residential Care from £900
    • RESPITE Self-Funded Residential Dementia Care from £950

  • Our fees for the Day Centre are as follows
    £80 per day without transport
    £90 per day with pick up OR drop off
    £100 per day with pick up AND drop off
  • (these prices are only a guideline, please contact Ash Grove Care Home - Specialise Dementia to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • free parking


Ash Grove Care Home - Specialise Dementia Reviews (45)

Total of 45, showing 41-45
9.2

Ash Grove Care Home - Specialise Dementia has a Review Score of 9.2 (9.195) out of 10, based on 5 reviews in the last 2 years. Over all time Ash Grove Care Home - Specialise Dementia has 45 reviews.

Overall Experience

  • 31
  • 12
  • 2
  • 0
  • 0

Date Published

45
3
4
5
40

Review from Campbell N (Son of Resident) published on 12 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is now settled here at Woodville she is a lot happier before Woodville mum was very distressed, anxious and agitated. Woodville is not only my mums new home it's ours. At Christmas, the atmosphere was brilliant all together one big family.

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Review from H N (Husband of Resident) published on 12 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

There have been problems with this home, nothing to do with the present staff or manager but things are greatly improving and hopefully will continue to do so hopefully as long as my wife is a resident. The staff are very attentive most of the time and very caring.

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Review from M W (Son of Resident) published on 10 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Woodville with dementia. Staff have been great and very kind and caring. She died a few months ago. They also treated us with respect, kindness. It is one of the best homes around. I will recommend it to anybody.

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Review from Margaret M (Daughter of Resident) published on 9 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at this home for 6 years until her death April 2016. I have nothing but praise and eternal gratitude for the loving care she received until the end. I loved the fact that residents lounge area was fully integrated with the dining kitchen room so there was total integration and
contact. The whole time the staff who showed endless kindness, patience and affection and readiness to attend to any upset or problem they witnessed. I will never forget the amazing staff and hope many more residents have the opportunity to be in their care. They will certainly be very lucky.

Reply from Puvi Sri, Director at Ash Grove Care Home - Specialise Dementia

Following a review in April 2016 our activities programme has been much improved.
We have dedicated staff between 2pm and 4pm everyday that offer a wide variety of activities tailored to the individual needs of each of our residents.
Throughout the day, newspapers, magazines and music/tv are readily available for anyone to make use of and staff are always on hand if anyone wishes to do any other activity in the morning.


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Review from Elaine C (Friend of Resident) published on 8 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend who is client here is very happy and well looked after. I believe his condition has been stable since being at Woodville.

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Current Review Score: 9.2 (9.195)

Overview of Review Score

The Review Score of 9.2 (9.195) out of 10 for Ash Grove Care Home - Specialise Dementia is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Ash Grove Care Home - Specialise Dementia is calculated as follows: ( (50 Excellents x 5) + (8 Goods x 4) ) ÷ 58 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.333 Points relating to the number of positive Reviews for Ash Grove Care Home - Specialise Dementia is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 5 Positive Reviews ÷ 6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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