Grosvenor Lodge

40 Old Shoreham Road, Hove BN3 6GA
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9.5 22 Reviews
  • Grosvenor Lodge, Hove
Grosvenor Lodge in Brighton caters for older people, those living with dementia and mental health problems including those detained under the Mental Health Act.

The home aims to offer skilled care to treat all people who live, work and visit the home with respect at all times.

Staff encourage the right of independence of all residents, while also looking after their best interest to a more fulfilling life under care.

They also respect individual requirements for privacy at all times and treat all information relating to residents in a confidential manner.

The home recognises the individual need for personal fulfilment and offer individualised programmes of activity to meet the needs of residents.

At Grosvenor Lodge you can relax in the multiple lounges with a choice to listen to music, watch TV or sit quietly reading or reminiscing with family. There is a large garden to the rear which is well tended and allows the residents to enjoy the weather when possible with garden parties held for special events.

All nutritious meals are prepared on-site with any dietary needs taken into consideration.

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Care Provided by Grosvenor Lodge

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 31 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Maria Holliday-Welch
  • Person in charge
  • Kim Long (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997

Funding & Fees Guide for Grosvenor Lodge

  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,650
    • Self-Funded Residential Dementia Care £1,200 – £1,650
  • (these prices are only a guideline, please contact Grosvenor Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please phone the Care Home before visiting to book an appointment to see the Registered Manager and be given a tour of the Care Home to cause as little disturbance to the current residents as possible.


  • Parking

  • At the Care Home there is parking at the side of the building and when this is full there is pay and display on the street.


Grosvenor Lodge Reviews (22)

Total of 22, showing 21-22
9.5

Grosvenor Lodge has a Review Score of 9.5 (9.477) out of 10, based on 8 reviews in the last 2 years. Over all time Grosvenor Lodge has 22 reviews.

Overall Experience

  • 21
  • 1
  • 0
  • 0
  • 0

Date Published

22
1
1
8
14

Review from Roy B (Husband of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are always treated well by the staff when we arrive. We are informed if there are any problems.
The family are happy with their mothers care. When we arrive we are offered refreshments. The staff are always very helpful.

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Cleanliness

Treated with Dignity

Food & Drink

Staff

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Value for Money

Review from Anne-Marie L (Daughter of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in this care home are truly amazing. I could not wish for better caring and support for my mum. They have exceeded all my expectations. I am forever grateful to them. They are so obviously committed to what they do. I would recommend Grosvenor Lodge to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Safety / Security

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Value for Money

Current Review Score: 9.5 (9.477)

Overview of Review Score

The Review Score of 9.5 (9.477) out of 10 for Grosvenor Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.677 for Grosvenor Lodge is calculated as follows: ( (69 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 96 Ratings = 4.677

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Grosvenor Lodge is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Aug 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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