Private funded fees include Luxury services (Chiropody, newspaper, toiletries & hairdressing)
No parking on site during building work
Place Farm House has a Review Score of 9.9 (9.899) out of 10, based on 24 reviews in the last 2 years. Over all time Place Farm House has 81 reviews.
Review from D H (Daughter of Resident) published on 4 April 2025
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5.0 out of 5
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Review from L E (Daughter of Resident) published on 27 March 2025
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5.0 out of 5
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Review from P G (Respite Resident) published on 26 March 2025
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5.0 out of 5
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Review from M H (Resident) published on 27 February 2025
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5.0 out of 5
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Review from Hetty B (Resident) published on 13 February 2025
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5.0 out of 5
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Review from Judy R (Daughter of Resident) published on 30 January 2025
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5.0 out of 5
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Review from Victoria L (Daughter of Resident) published on 17 January 2025
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5.0 out of 5
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Review from Janet H (Respite Resident) published on 23 December 2024
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5.0 out of 5
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Review from Janet M (Daughter of Resident) published on 11 December 2024
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5.0 out of 5
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Review from Sue B (Daughter of Resident) published on 1 October 2024
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5.0 out of 5
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Review from Lorraine S (Stepmother of Resident) published on 12 September 2024
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5.0 out of 5
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Review from Heather N (Respite Resident) published on 25 July 2024
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5.0 out of 5
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Review from M O (Resident) assisted by family/friend published on 11 July 2024
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5.0 out of 5
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Review from J M (Daughter of Resident) published on 25 April 2024
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Overall Experience
5.0 out of 5
Reply from Karen Reid, Registered Manager at Place Farm House
Thank you for your kind words, we appreciate the great feedback and will pass this on to the team. It was our pleasure to look after your dad, as he was a lovely man who was a major part of the Place Farm Family and will be sorely missed by all.
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Review from G O (Respite Resident) published on 5 April 2024
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5.0 out of 5
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Review from Janette M (Daughter of Resident) published on 6 December 2023
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5.0 out of 5
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Review from J W (Daughter-in-law of Resident) published on 21 August 2023
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5.0 out of 5
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Review from S B (Cousin of Resident) published on 21 August 2023
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5.0 out of 5
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Review from J G (Brother of Resident) published on 26 July 2023
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4.0 out of 5
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Review from Darran C (Son of Resident) published on 12 July 2023
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5.0 out of 5
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The Review Score of 9.9 (9.899) out of 10 for Place Farm House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.899 for Place Farm House is calculated as follows: ( (260 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 288 Ratings = 4.899
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Place Farm House is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Jul 2023
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Job Title: Registered Manager
Joined: 2017
I initially joined Place Farm as the Deputy Manager in July 2017 and then became the Registered Manager in September 2019. I worked previously as a Deputy Manager in a Dementia Nursing Home in Brighton for four years. I have worked in care since I left school and it has always been my passion to help and care for others. I have obtained my level 5 in Leadership Management & Health and Social care to allow me to progress into management.
Place Farm House is such a welcoming, homely place for our lovely residents and their families. The staff commitment to give outstanding care is portrayed from the wonderful feedback the home receives from professionals and relatives alike. Having worked alongside Andy the owner, I have developed Place Farm's service to ensure it provides intimate care to our residents and we have the best staff who are supported and enjoy their work. Care work is a vocation and we believe strongly in providing a considerate and fun environment for them to develop as people.
Longer-term, I am really enthused about improving Place Farm House with the aim to be an Outstanding rated care home one day.
Job Title: Senior Carer
Joined: 2001
Mandy lives and breathes Place Farm having worked with us since 2001. Mandy was made Welfare Champion in 2017 and then in 2020 she stepped up to become our senior carer. This is a wide and varied role which supports the care staff on the floor, but also supporting Charlie and Karen in management work such as care plans and medication. Mandy enjoys seeing the residents are happy and comfortable in their lives at Place Farm and looks after the presentation of the bedrooms to ensure they nice and homely for the residents.
Mandy says: "We are committed to this as a team to ensure Place Farm House remains one of the best residential Homes in Sussex and dare I say, in the UK. It's been tough times in the care sector with COVID but our staff are second to none and when it comes to Place Farm, it is how a residential home should be."
Job Title: Owner
Joined: 2016
We are a family run care home and took Place Farm on in September 2016. I was the Registered Manager between 2016 and 2019 and this allowed me to intimately understand the running of the home and develop and strengthen how we provide care to our residents and recruit the best staff to enable this.
I believe that a quality home and service comes from leading by example and setting the highest standards throughout the home to give our staff pride in their daily work life and working at Place Farm House. I am a very hands-on owner, living nearby in Brighton and I want Place Farm to be the best home in Brighton so it not only does justice to the name, but also, justice to the outstanding quality care I think we already provide.
My previous work background has been in care, particularly having grown up in my teenage years at our other home, Abbey lodge in Kent. I qualified as a nurse in 2007 and have had experience in various hospital care settings including elderly and post-surgical care. I have gained healthcare management experience in NHS primary care and commercial experience in the Pharmaceutical industry and latterly in business development and marketing for BMI Healthcare, a national private hospital provider. This experience has been consolidated by completing a Business Management HND at Brighton Business School in 2015.
I am now the manager at our Worthing home (The Shelley) and I continue to support Place Farm and Karen on a daily and weekly basis to ensure it remains as good as it can be
