Place Farm House

Ladies Mile Road, Patcham, Brighton BN1 8QE
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9.9 81 Reviews
  • Place Farm House, Brighton
Place Farm House is situated in the quaint village of Patcham, 3 miles from the centre of Brighton. It prides itself on family-run, high-quality care that is specific to the individual needs of the ladies and gentlemen who reside there.

The home has existed as a care home for 31 years and has built up a strong reputation in the community and amongst professionals for the care and detailed attention which underpins the ethos of care in the home.

Place Farm House is rated as 'Good' by CQC (November 2017) and is aiming to achieve 'Outstanding' in the years to come, which will exemplify the excellent care the residents already receive and what it is to live at Place Farm.

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Care Provided by Place Farm House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 23 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Karen Reid (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for Place Farm House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,750
    • RESPITE Self-Funded Residential Care £1,350 – £1,750

  • Private funded fees include Luxury services (Chiropody, newspaper, toiletries & hairdressing)
  • (these prices are only a guideline, please contact Place Farm House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • No parking on site during building work


Place Farm House Reviews (81)

Total of 81, showing 61-80
9.9

Place Farm House has a Review Score of 9.9 (9.899) out of 10, based on 24 reviews in the last 2 years. Over all time Place Farm House has 81 reviews.

Overall Experience

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Review from T P (Brother of Resident) published on 29 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has moved into Place Farm House, as she feels unsafe due to poor health and I cannot fault the care she has been receiving over the last three weeks, my thanks to the team at the home.

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Review from B L (Daughter of Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Place Farm House is a home from home for my dad. The staff are excellent and very caring and fun too.
It is comfortable and warm and dad is very happy and settled.
I would definitely recommend Place Farm House.

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Review from L S (Daughter of Resident) published on 8 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really friendly and caring staff. Very understanding through a difficult time. Very flexible.

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Review from V E (Daughter of Resident) published on 25 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault the staff or the place. So friendly and over helpful. They met my mother's dietary needs really quickly. They keep me informed at what is happening and I can keep a check on her through my tablet. My mother absolutely loves it.
I highly recommend it to everyone.

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Review from Janet K (Friend of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in this care home for 8 months. They have taken great trouble to get to know her and encourage her to be mobilised and participate as much as possible even though she wasn't always cooperative. They were kind and patient with her and alert to her needs.
The room was pleasant with
a lovely view over the Downs. Trouble was taken to programme activities and the meals were attractively served.

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Review from R F (Respite Resident) assisted by family/friend published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy with my stay at Place Farm House for 10 days respite and would recommend them to anyone. The only downside was the room it was small. The staff were all excellent and very helpful. I would definitely go back again if and when it was necessary.

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Review from Mark H (Son of Resident) published on 7 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at the home for 3 weeks respite care and the level of the service and attention was excellent.
All of the staff were extremely friendly and accommodating in every respect.
My father felt really comfortable and relaxed during his stay and I felt assured that he was receiving the best
of care.
I would highly recommend this establishment to anybody looking for care facilities.

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Review from J T (Next of Kin) published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very impressed with the quality of care. The staff are interested, kind and helpful and I have every confidence in them. The senior staff are very responsive to any questions one might have. The place is fresh and clean and no smells!

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Review from Celia P (Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are so good to me. I could not wish for more.

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Review from Gloria J A H (Daughter of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with everything.
The staff are very friendly and professional.
My mother is extremely hard to please and is happy and settled, which speaks volumes.

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Review from Mary J (Resident) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am in a disabled state after an operation. I was received with enthusiastic kindness and understanding and have been ever since.
The team are wonderfully friendly and kind. They genuinely get on well together and from what I hear from my room they are patient and kind to other residents. The management
team are delightful, resulting in a very happy homely atmosphere.

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Review from Kevin S (Son of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly and professionally run home.
The staff can't be more helpful. My mum is really fussy, she likes it here!

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Review from Jo (Daughter of Resident) published on 19 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Place Farm House are very caring and supportive to both residents and their relatives and I would not hesitate to recommend them either for daycare or for a residential place. They have activities every day for residents and are very flexible to adapt to the needs of the different residents.

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Review from P J (Friend of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has resided in the home for over two years and the level of care she has received has been exceptional. Recently for a 'BIG' birthday, a party was put on for the residents and family.

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Review from C T (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We would thoroughly recommend Place Farm House and the lovely staff who were so patient, kind and caring during Mum's recent stay.

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Review from Baron S (Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My original intention was to spend a week's respite to which I extended a further week. Having my late wife in care over a period of 3 years and 2 care homes they were no match for Place Farm House.

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Review from J-A W (Friend of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have known this nursing home for over ten years and have had many friends cared for here. I would most certainly recommend this place to anyone. The management and staff really do care for each and every resident personally, taking every need to the highest level! It's kept spotlessly clean and food
is always home cooked, varied and on time. A beautiful garden with a summer house that is just like their own homes. it's so good to have peace of mind that my friend is well looked after and lovingly cared for!

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Review from Nancy L (Resident) published on 6 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived At Place Farm House since 19.12.16 after deciding that I could no longer live alone at home. I was very worried about going into a home as I felt I would be giving up my independence but it was the best decision I ever made the home is a wonderful place and the management and staff are
so caring . There is a wonderful range of activities that take place every day and we go out on lots of outings through out the year. My health is so much better since I became a resident at Place Farm House , I still have all my independence but there is support there if I need it . The manager has always got a open door policy where you can just pop in and have a chat with him anytime of day which is lovely. The staff always go out of their way for you , and the food is excellent .

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Review from Ann K (Daughter of Resident) published on 10 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was a difficult visit, mum was confused and had been wandering at night. The staff were extremely kind and considerate and I always feel when I leave that mum is getting excellent care from people who have her very best interest at heart.

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Review from C O (Wife of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Place Farm House for 3 months, due to building work being carried out in our home. He has mobility problems and early dementia. He is very happy there. The staff are excellent and he is well-cared for. Place Farm House is only about 100 yards from me, and I can pop in whenever
I like, and take him out when he wants.

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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Place Farm House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.899 for Place Farm House is calculated as follows: ( (260 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 288 Ratings = 4.899

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Place Farm House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (3)

Karen

Karen Reid

Job Title: Registered Manager

Joined: 2017

I initially joined Place Farm as the Deputy Manager in July 2017 and then became the Registered Manager in September 2019. I worked previously as a Deputy Manager in a Dementia Nursing Home in Brighton for four years. I have worked in care since I left school and it has always been my passion to help and care for others. I have obtained my level 5 in Leadership Management & Health and Social care to allow me to progress into management.

Place Farm House is such a welcoming, homely place for our lovely residents and their families. The staff commitment to give outstanding care is portrayed from the wonderful feedback the home receives from professionals and relatives alike. Having worked alongside Andy the owner, I have developed Place Farm's service to ensure it provides intimate care to our residents and we have the best staff who are supported and enjoy their work. Care work is a vocation and we believe strongly in providing a considerate and fun environment for them to develop as people.


Longer-term, I am really enthused about improving Place Farm House with the aim to be an Outstanding rated care home one day.


Mandy

Mandy Porter

Job Title: Senior Carer

Joined: 2001

Mandy lives and breathes Place Farm having worked with us since 2001. Mandy was made Welfare Champion in 2017 and then in 2020 she stepped up to become our senior carer. This is a wide and varied role which supports the care staff on the floor, but also supporting Charlie and Karen in management work such as care plans and medication. Mandy enjoys seeing the residents are happy and comfortable in their lives at Place Farm and looks after the presentation of the bedrooms to ensure they nice and homely for the residents.


Mandy says: "We are committed to this as a team to ensure Place Farm House remains one of the best residential Homes in Sussex and dare I say, in the UK. It's been tough times in the care sector with COVID but our staff are second to none and when it comes to Place Farm, it is how a residential home should be."


Andrew

Andrew Bown

Job Title: Owner

Joined: 2016

We are a family run care home and took Place Farm on in September 2016. I was the Registered Manager between 2016 and 2019 and this allowed me to intimately understand the running of the home and develop and strengthen how we provide care to our residents and recruit the best staff to enable this.


I believe that a quality home and service comes from leading by example and setting the highest standards throughout the home to give our staff pride in their daily work life and working at Place Farm House. I am a very hands-on owner, living nearby in Brighton and I want Place Farm to be the best home in Brighton so it not only does justice to the name, but also, justice to the outstanding quality care I think we already provide.


My previous work background has been in care, particularly having grown up in my teenage years at our other home, Abbey lodge in Kent. I qualified as a nurse in 2007 and have had experience in various hospital care settings including elderly and post-surgical care. I have gained healthcare management experience in NHS primary care and commercial experience in the Pharmaceutical industry and latterly in business development and marketing for BMI Healthcare, a national private hospital provider. This experience has been consolidated by completing a Business Management HND at Brighton Business School in 2015.


I am now the manager at our Worthing home (The Shelley) and I continue to support Place Farm and Karen on a daily and weekly basis to ensure it remains as good as it can be