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Over all time Sackville Gardens has 1 review.
Review from G P (Resident) published on 17 June 2021
Submitted via Website •
Report
Overall Experience
1.0 out of 5
Reply from Ian Wilson, Senior Manager Mental Health Services at Sackville Gardens
Please accept our apologies for the delay in fulfilling your subject access request. Since your submission for information and our reply advising that we would respond within the month, there has been a change in the management team which has caused a delay. I have followed this up and am assured that the Archway management team emailed and wrote to you yesterday to apologise, explain the delay, and provide a new, 2-week timeframe within which to expect a response.
With relation to your concern about staff, if you would welcome discussing this further please contact the new Archway manager on the office line 01273 748031 so that we might have an understanding of your point of view, and follow up as needed.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Date: 5 Jul 2017
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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