Wavertree House

Somerhill Road, Hove BN3 1RN
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9.3 26 Reviews
  • Wavertree House, Hove
Wavertree House is a warm and friendly residential and nursing home supporting the elderly in a supportive environment geared to help you retain your independence and have a specalism in supporting people with sight problems. Independence is actively encouraged and individual needs and preferences are respected. A range of care is available, including long-term, short-term and respite care, nursing care, palliative care and care plans are individually tailored to each resident to ensure their needs are fully met.

All rooms at Wavertree House have their own kitchen area or sitting room and en-suite facilities with a walk in shower, and each room has a 24-hour call system for peace of mind. Residents are encouraged to personalise their rooms with their own furniture and possessions to help them feel at home.

The home has a number of social and communal areas, including two sitting rooms, a library and a craft room. There is also a secure garden and a courtyard where residents can relax or socialise with friends. A range of social activities are offered, including pet therapy, crafts, visiting entertainers and a full range of activity 7 days a week and throughout the day to meet everyone's preferences.

Residents at Wavertree House receive a fully catered service of tasty and nutritious meals which can be adapted according to individual dietary requirements and preferences.

Located in the heart of Hove, East Sussex, the care home is only a 10-minute drive from Brighton beach, and a short walk to cafes and restaurants.

Care Provided by Wavertree House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jennie Whitfield (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (39)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2000
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Wavertree House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £2,000
    • Self-Funded Residential Dementia Care £1,600 – £2,000
    • RESPITE Self-Funded Residential Care £1,600 – £2,000
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £2,000
  • Fees are dependent on room size and location


  • (these prices are only a guideline, please contact Wavertree House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting to view the home is 7 days a week from 8.30am - 3.30pm.
    Kindly call and make an appointment to ensure someone to show you around


  • Parking
  • Large car park at the front of the home.


Total of 26, showing 21-26
9.3

Wavertree House has a Review Score of 9.3 (9.332) out of 10, based on 6 reviews in the last 2 years. Over all time Wavertree House has 26 reviews.

Overall Experience

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  • 2
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I don't know much about the facilities in the UK, but don't have any concurrence. The staff here are amazing, the care and love they show is just wonderful. The manager is showing an eye for excellence.

Reply from Jennie Whitfield, Manager at Wavertree House

Thank you for your lovely words. We try our best to ensure the home is run with the residents at the centre of all we do.


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Overall Experience  Overall Experience 4.0 out of 5

Think, on the whole, you all do an amazing job. My father is a very introverted character who is very difficult to please! His interests are many but he doesn't like the 'entertainment supplied', he prefers the old entertainment like newspaper reviews. His deafness is detrimental to socialising. He
will be happier when we can visit his room and get his radio and programming TV done.

Reply from Jennie Whitfield, Manager at Wavertree House

Thank you for your lovely words. We are also looking forward to the normality of the restrictions being fully lifted. We are happy to report that we can have families visit the home again and the residents are delighted. Newspaper reviews are scheduled daily and dad brings his paper down on the weekends which we look forward to. The activity team is now providing a full programme of activity 7 days a week to try and meet everyone's varied interests.


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Overall Experience  Overall Experience 4.0 out of 5

Satisfactory and the staff are caring.

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Overall Experience  Overall Experience 0.0 out of 5

The staff are friendly and the environment clean.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Wavertree House from February 2020 until she passed away in December. I found arranging for a parent to go into a care setting for the first time a big responsibility and I am certain it was a daunting prospect for her at the age of 97. When I visited Wavertree to look round
and talk to the team, I felt straight away Mum would be properly cared for in a comfortable environment and so it proved. Mum said frequently how well she was looked after and enjoyed the various activities the team arranged. Although the restrictions in place due to COVID19 meant things had to be done differently they took great pains to enable the family to keep in contact. I am glad to say I was able to be with Mum when the time came and I am grateful for that as I know she was aware I was there. The team always treated her with kindness, consideration and affection so my view of Wavertree is a very positive one.

Reply from Carole Porter, Manager at Wavertree House

Thank you so much for your review, it was a pleasure to look after Mum, and to meet yourself and your brother. I hope to welcome you all back in the summer if all is well in the world of Covid for a BBQ.


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Overall Experience  Overall Experience 5.0 out of 5

Wavertree was recommended by a paramedic after my Nan had a fall. When paramedics recommend a home that can only be a good sign. From being shown around the home I instantly had a good feeling. I think what sets this home above others is the staff. The care they give, often above and beyond what is
expected of them, is wonderful. I can’t remember seeing agency staff. The staff were always welcoming and knew my Nan so well. During the lockdown, they made sure she still got her hair done by colouring it themselves. They sang with her, did her makeup and encouraged her to join in with activities. She had a lovely room on the ground floor which they helped make feel like home. In fact, my Nan thought she’d got herself a nice new flat. Sadly my Nan passed away in the summer but the end of life care we witnessed and experienced was second to none. She was treated with the utmost dignity up until the very end and beyond. I miss my Wavertree family and cannot recommend this home highly enough.

Reply from Carole Porter, Manager at Wavertree House

Thank you so much for such a lovely review; it was a pleasure to be part of your journey, we miss nan too. I hope when things calm down you will be able to visit us.


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Current Review Score: 9.3 (9.332)

Overview of Review Score

The Review Score of 9.3 (9.332) out of 10 for Wavertree House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Wavertree House is calculated as follows: ( (72 Excellents x 5) ) ÷ 72 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.332 Points relating to the number of positive Reviews for Wavertree House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 6 Positive Reviews ÷ 8.2 = 0.732

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jun 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

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Jennie Whitfield

Job Title: Manager

The team a Wavertree House are dedicated to providing care and support to all of our residents. They are well-trained and inducted into the care sector. We pride ourselves on the high standards of support we offer and this is reflected in the independent and statutory reports of inspections to the service.