Hairdressing, Chiropody, Audiology, Ophthalmology are charged directly to the resident from these services.
Your encouraged to visit at anytime. Protected Mealtimes
Large Car park at the front and back of the property. Easy access. Free Parking
The Anchorage has a Review Score of 9.8 (9.841) out of 10, based on 48 reviews in the last 2 years. Over all time The Anchorage has 93 reviews.
Review from Alan B (Brother of Resident) published on 15 January 2024
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Reply from Kate Wyatt, Administrator at The Anchorage
Thank you for your review. Your comments are very much appreciated, and I have passed these onto our teams.
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Review from Dennis N (Son of Resident) published on 15 January 2024
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Reply from Kate Wyatt, Administrator at The Anchorage
Thank you for your lovely comments. We are forever grateful for your all support that you gave all the teams.
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Review from J H (Sister of Resident) published on 12 January 2024
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Reply from Kate Wyatt, Administrator at The Anchorage
Thank you so much for your feedback. we really do appreciate the time that you have taken to leave us a review. We are so pleased that your sister enjoyed her stay with us and hope to welcome her back in the future.
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Review from Pauline C (Niece of Resident) published on 26 May 2023
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Review from Jill R (Daughter of Resident) published on 18 April 2023
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Review from N C (Daughter of Resident) published on 17 April 2023
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Review from Christopher B (Cousin of Resident) published on 17 April 2023
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Review from Alan A (Son-in-law of Resident) published on 13 April 2023
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Review from Angie L (Daughter of Resident) published on 27 March 2023
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Review from Adrian B (Son of Resident) published on 8 March 2022
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Review from Susan B (Daughter of Resident) published on 8 April 2021
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Review from Pauline H (Daughter of Resident) published on 8 April 2021
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In summary, I cannot speak highly enough of the care my mother has received, and the huge efforts that have been made to keep up the morale of the residents when their families were unable to visit.
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Review from Tania B (Daughter of Resident) published on 1 April 2021
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Review from Helen F (Father of Resident) published on 1 April 2021
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Review from Gwen P (Resident) published on 11 February 2021
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Review from M A (Resident) published on 10 February 2021
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Review from N H (Daughter of Resident) published on 5 February 2021
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Review from Jean C (Daughter of Resident) published on 22 January 2021
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Review from S F (Daughter of Resident) published on 21 December 2020
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Review from M S (Daughter of Resident) published on 26 November 2020
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The Review Score of 9.8 (9.841) out of 10 for The Anchorage is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 48 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.841 for The Anchorage is calculated as follows: ( (475 Excellents x 5) + (68 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 553 Ratings = 4.841
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Anchorage is based on 48 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 48 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 12 Mar 2025
The rooms are available at WSCC funding or at Private rate
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Job Title: Deputy Care Manager
Joined: 2013
I started working on the domestic team at The Anchorage in 2013. I soon realised that my passion for caring for the elderly could be fulfilled better in a care role, so I joined the care team in 2017.
I went on to complete my NVQ Level 3 in Health & Social Care and had my promotion to Deputy Care Manager in 2022.
In my spare time, I enjoy walking my dog Dexter and having family time.
Job Title: Head of Compliance
Joined: 2024
I joined PCG in April 2024 as the Head of Compliance, responsible for supporting all our homes to meet all the regulations and provide outstanding care. I previously worked at CQC and have a real passion for working with older people and having their voices heard and experiences the best they can be. I have 3 children and a French bulldog and am training to be a Psychotherapist.
Job Title: Care Home Administrator/ Carehome.co.uk Champion
Joined: 1997
Kate has been working in the care sector for 27 years. She has worked in all areas of care from Domically Care to working as a Deputy Care Manager. Kate now works as an Administrator and uses the knowledge that she has gained over the years to support the Team. It's obvious to anyone that Kate has a clear passion for caring for the elderly and likes to be in the heart of the home.
In her spare time, Kate enjoys looking after her Horses and Dog Selly and is very much a family lady.
Job Title: Care Home Administrator
Joined: 2022
I've been in Administration roles for 29 years. I have a HNC in Computing. I came to work at The Anchorage part-time 2 years ago in March. I very much enjoy my role at The Anchorage and take pride in my work.
In my spare time, I enjoy walking my Puppy Reggie and spending time with my 2 children.