Arun Lodge Residential Care Home

6/8 Stocker Road, Bognor Regis PO21 2QF
Submit a Review
9.3 18 Reviews
  • Arun Lodge Residential Care Home, Bognor Regis
Arun Lodge is located in a sea-side location and provides residents with a home-from-home living environment. From the moment residents arrive, they will receive a warm and caring welcome from the staff, management and residents.

Arun Lodge can provide care for those who require long-term, short-term or respite care.

At Arun Lodge there is a garden for residents, traditional home cooking with special diets catered for and regular activities and outings. NVQ qualified staff are on duty at all times and visitors are welcome.

Show Arun Lodge Residential Care Home on the Map

Care Provided by Arun Lodge Residential Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Annette Rawlins
  • Person in charge
  • Lindsay Brown (Manager)
  • Admission Criteria
    • NB fees displayed are private fees
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Arun Lodge Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,065

  • Please note additional services like chiropody and hairdressing will be charged separately.
    Arun Lodge will accept local authority funding subject to a top-up being agreed.
  • (these prices are only a guideline, please contact Arun Lodge Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Arun Lodge welcomes visitors. There is no appointment necessary, they just ask that visitors are mindful of mealtimes. All visitors will be asked to sign in upon entry to the home.


  • Parking

  • There is off road parking for 5 vehicles outside the home.


Arun Lodge Residential Care Home Reviews (18)

9.3

Arun Lodge Residential Care Home has a Review Score of 9.3 (9.332) out of 10, based on 6 reviews in the last 2 years. Over all time Arun Lodge Residential Care Home has 18 reviews.

Overall Experience

  • 16
  • 2
  • 0
  • 0
  • 0

Date Published

18
4
4
6
12

Review from D M (Granddaughter of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving my relative has been very well cared for and treated with respect. I have only had great experiences whenever I come to visit. The staff are caring and patient and would recommend.

Reply from Annette Rawlins, Manager/Proprietor at Arun Lodge Residential Care Home

Thank you for your comments and taking the time to leave a review. It is our pleasure to look after your nan.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan B (Daughter-in-law of Resident) published on 3 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always greeted with a smile from the staff. Always feels homely. Always clean and tidy in the home. Mother-in-law is always happy despite her illness and staff always explaining what she has been up to that day.

Reply from Annette Rawlins, Manager/Proprietor at Arun Lodge Residential Care Home

Thank you for your kind words it is a pleasure to care for your mother-in-law.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L M (Granddaughter of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was quickly greeted at the front door with a lovely smiling face from a very polite and helpful carer. The home looked lovely and festive with all the Christmas decorations and created a warm and welcoming feeling for all residents and visitors. The care given to all residents is outstanding and I
am very grateful that my grandmother who currently is unwell is receiving exceptional care and comfort to help her feel more relaxed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicky M (Daughter-in-law of Resident) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased our family found Arun Lodge to look after my mother-in-law. It is a wonderful home that feels just like home. The staff truly care and she has built up some lovely relationships with them. It makes it that little bit easier knowing she is happy and well looked after. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue D (Daughter of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident of Arun Lodge for a year. The core nursing team remain consistent, visible and respectful of Mum's needs. There is always a friendly, calm and homely feel. Residents look well cared for and very settled whenever I visit. Activities are gradually being reintroduced with visits
from dogs and alpacas! Residents are gently encouraged to socialise in the lounge and dining room. The food menus look appetising, Mum really enjoys all her meals.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kim B (Daughter of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Arun Lodge for two years.
I am so pleased with the care and support my mum receives and the tenderness and devotion given to her by the staff.
Any enquiries I've made have always been quickly dealt with.
I'm kept updated with her well being and the activities she's
joining in with along with photos which have been lovely to share with family members. Arun Lodge is more like a home than a care home.

Reply from Annette Rawlins, Manager/Proprietor at Arun Lodge Residential Care Home

Thank you for your kind words, it is our pleasure and honour to care for your mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robin K (Nephew of Resident) published on 11 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been particularly grateful for the care and attention all the staff have demonstrated towards our aunt. She herself says, "the people here are very kind." We have been impressed by the measures taken to prevent any infections by the virus, but this means that we have only on one occasion been
inside Arun Lodge so are unable to comment on detailed questions. However, our overriding opinion is that all the staff have taken extra time and energy to get to know our aunt.

Reply from Annette Rawlins, Manager/Proprietor at Arun Lodge Residential Care Home

Many thanks for your feedback Robin, it has been a pleasure to welcome your aunt into our home. It has been unfortunate with having to close our doors on a few occasions as a precautionary measure due to the pandemic but we're happy to be open again for visits now and encourage you to book something in when you wish.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julia A (Sister of Resident) published on 2 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident for two years. It was her request that she stayed at Arun Lodge after a period of recuperation there. She feels happy and safe. To know she is well cared for and loves where she is, means everything to the family.

Reply from Annette Rawlins, Manager/Proprietor at Arun Lodge Residential Care Home

Thank you for your feedback Julia, we are pleased your family feel reassured and happy with the care your sister receives here.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen K (Sister of Resident) published on 2 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this care home to be very satisfactory and most helpful in responding to queries. The staff have been very kind to my sister. The position in Bognor is ideal for trips out to the promenade and easy access for parking.

Reply from Annette Rawlins, Manager/Proprietor at Arun Lodge Residential Care Home

We value your feedback Helen and are pleased you feel that your sister is being well looked after. Thank you for your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne S (Daughter of Resident) published on 3 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Straight away we felt reassured that our dad was in good hands, we were able to talk to the manager and staff about his situation and they were very accommodating. The home is small and friendly yet professionally run and has a team of super staff. Indeed, it felt more like a 'home' than some larger
care homes that we visited, maybe fewer facilities and slightly less spacious but these things were made up for by the strong personal contact and support. When dad joined the home he was really anxious and struggling to think straight and found it hard to walk unaccompanied without feeling dizzy or his knees giving way. It was so helpful that staff were able to accompany dad to health appointments so that he could have eyes, teeth etc. checked. Within a few months, we noticed a considerable improvement in dad's state of mind, being much more positive. He has gone from strength to strength, started going for walks, reading the newspaper and just being so much more himself.

Reply from Annette Rawlins, manager/proprietor at Arun Lodge Residential Care Home

Thank you for such lovely feedback on the service you felt we have provided for your dad, it gives us great satisfaction that we have been able to contribute towards your dad regaining his confidence in certain life skills and his independence, it has been a delight to all of the staff witnessing the change in him.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Giles B (Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Arun Lodge Care Home is outstanding. I would recommend that, the care could not be bettered.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ron M (Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am 87 years old and until a year ago, I was able to look after myself completely, on my own, but following an illness I am unable to care for myself. I moved back to the south from Norfolk to be closer to my family and my wonderful granddaughter found Arun Lodge for me. I feel blessed to be in a great
home where I know, and my family, appreciate the fact that I am safe, hopefully, the rest of my days.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison C (Daughter of Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Arun Lodge for about 4 years now. I can't fault the staff and the care they give mum. The home is really cosy, inviting and clean. It is like being in a family home, not a care home. The food is all home cooked and to a high standard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret S (Sister of Resident) published on 8 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was a reluctant resident of Arun Lodge following a fall when he had spent 36 hours alone. Within four months he talked of home rather than "the home". He was a resident for four years and was really happy there. The staff were tremendous. He has a leg amputation and his other leg was badly
ulcerated. Throughout it all his treatment and being looked after couldn't have been bettered.
He always had a care plan and everything was done for his well being. Whenever I visited I was greeted by friendly staff and I know my brother regarded them as friends. Living some distance away it was comforting to know that he was happy and well looked after. All praise to all concerned.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A P (Daughter of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very clean and in good decorative order. My mother's room is very pleasant and has an en-suite toilet. I asked for a raised seat to be provided for her and this was done immediately. The owner provided a white board for the carers to use to make communication with my mother easier as she
is very deaf. A couple of times in visiting my mother I found her hearing aid battery had not been changed and feel that the staff should have noticed this and replaced the battery. My mother has short term memory loss and sometimes feels lonely and isolated, I don't think the home provides much entertainment or activities for residents.

Reply from annette rawlins, manager/proprietor at Arun Lodge Residential Care Home

Thank you for your feedback we are always looking for ways to improve so any feedback/suggestions are always welcome. We have external activities/entertainment on a regular basis and are currently reviewing the in house activities provided and try to plan for excursions in the summer months.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anna M (Regular Volunteer) published on 6 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Arun Lodge nursing home weekly for approximately two years. I have never failed to be impressed by the welcome my therapy dog and I receive by both staff and residents. There is always a very happy, homely atmosphere! Lovely touches, bouquets of flowers for all the ladies on Mothering
Sunday! Food always looks great, served in a delightful dining room. Health safety and staff training second to none - Ambience, activities many varied. One day I would be very happy to live there, would feel like home from home!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J K (Daughter of Resident) published on 6 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been in the home for 4 years. She has been content with her room, staff, food and general care. I have witnessed kindness, patience, humour, consideration and thoughtfulness. The staff treat the residents as individuals and use given names of residents which is better than "dearie" etc. I
have recommended this home to a relative who will be using the home for respite care. P.s mother is not able to write now.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane S (Daughter of Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum recently has been less able to let staff know when she needs personal care. Staff have been great helping her always maintaining her dignity, calling out doctors to test her underlying conditions. Mum has received excellent care and understanding during and ongoing as her needs have changed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.332)

Overview of Review Score

The Review Score of 9.3 (9.332) out of 10 for Arun Lodge Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.732 for Arun Lodge Residential Care Home is calculated as follows: ( (54 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 71 Ratings = 4.732

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Arun Lodge Residential Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Arun Lodge Residential Care Home

What types of Care is Arun Lodge Residential Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Arun Lodge Residential Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Arun Lodge Residential Care Home have?

There are 19 Single Rooms.

What are the Facilities & Services at Arun Lodge Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Arun Lodge Residential Care Home to the centre of Bognor Regis?

0.4 mile(s) as the crow flies, distance by road may be significantly further.