Ashtonleigh

4 Wimblehurst Road, Horsham RH12 2ED
Submit a Review
9.7 41 Reviews
  • Ashtonleigh, Horsham
With over 20 years' experience, the management of Ashtonleigh Nursing Home prides itself on offering a highly professional care service for the elderly, with a personal touch.

When people have worked hard throughout their lives and have been committed to helping others, staff think they deserve extra cherishing. They need a home where individuality is emphasised with experienced staff who have time to give attention to small detail, where they have the choice of enjoying the company of like-minded fellow service users.

Ashtonleigh Nursing Home’s strengths include:

    Beautiful homely environment situated close to Horsham town centre

    Bedrooms decorated to individual residents' taste

    Ensuring each resident gets individual attention by a highly qualified team

   Carefully prepared menus by Dot who adds the personal touch

    Good Rating with CQC

Show Ashtonleigh on the Map

Care Provided by Ashtonleigh

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Noel Ravela (Registered Manager)
  • Admission Criteria
    • private, NHS and social referrals all accepted
    • Ages 45+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Ashtonleigh

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,300
    • Self-Funded Residential Dementia Care £1,200 – £1,300
    • Self-Funded Nursing Care £1,300 – £1,500
    • Self-Funded Nursing Dementia Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Care £1,100 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,300
    • RESPITE Self-Funded Nursing Care £1,300 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,300 – £1,500
  • (these prices are only a guideline, please contact Ashtonleigh to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • car park on site


Ashtonleigh Reviews (41)

Total of 41, showing 1-20
9.7

Ashtonleigh has a Review Score of 9.7 (9.729) out of 10, based on 10 reviews in the last 2 years. Over all time Ashtonleigh has 41 reviews.

Overall Experience

  • 30
  • 9
  • 1
  • 1
  • 0

Date Published

41
7
9
10
31

Review from Margaret B (Wife of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Ashtonleigh for nearly 2 1/2 years. They seemed to cope well after Covid. I think though that over the last year, things have vastly improved.

Reply from Gaj Ragunathan, Director at Ashtonleigh

thank you for your kind reply will share your kind words with our team, thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M W (Husband of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff are very caring, and having nursing staff at hand is very reassuring. The availability of organised activities is so important, particularly where a resident is mostly confined to bed and unable to share in group activities. Spending time with residents in that way and getting to know
them makes a big difference to the quality of care.

Reply from Noel Ravela, Manager at Ashtonleigh

Thank you for your kind feedback, and I will be sure to share this with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L E (Son of Resident) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff, great rooms, great activities for the residents. You've got salmon flower arranging, cooking and gardening. A big thanks to the activities team, two ladies in particular and all the other activity staff that came in during the time. Music and all the great things that they do at the home
got going now and doing things.

Reply from Noel Ravela, Manager at Ashtonleigh

Thank you for your kind feedback and, I will be sure to share this with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carl V (Son of Resident) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous home staffed by beautiful caring people. Mum has been cared at the home for over two years and has been treated with the upmost dignity. The staff treat mum as family. I have written to many organisations to get this home the recognition it deserves. The most important thing for me is I sleep
an night knowing she is in safe hands.

Reply from Noel Ravela, Manager at Ashtonleigh

Thank you for your feedback and we are truly grateful for your review and a 5-star rating, I will be sure to share this with our team. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L T (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been so well looked after at Ashtonleigh the care is brilliant. The staff are so friendly and always there to help or advise.
It is very clean, I have found it so respectful of my mum's needs. Great communication and entertainment. Very happy with everything.

Reply from Noel Ravela, Manager at Ashtonleigh

Thank you for your kind feedback, I will be sure to share this with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Cathy H (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Ashtonleigh for 1 year now. She's very happy with her life there, she loves getting involved with all the activities and being able to go out in the garden when the weather is warm.
The nurses and carers are all fantastic, very friendly and supportive not just to Mum but relatives
too.
We are so pleased she got the opportunity to be in this particular care home, her quality of life is so much more than when she was at home where she was completely housebound.
Thank you to all the staff.

Reply from Noel Ravela, Manager at Ashtonleigh

Thank you for your kind feedback and, I will be sure to share this with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark R (Son of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad became a resident in April, and from the outset, the staff were smiling, happy, observant, accommodating, kind, caring, remembering not just his name but also my Mum's, my sister's and mine. Lots of activities going on, and encouragement to join in, or to move to the lounge areas or the garden.
A garden party in the summer with a BBQ, then last week an Onam celebration for the Kerala harvest festival, which is where a lot of the staff are from. It was so nice to sit with my Dad in a decorated room, eating a selection of fantastic dishes off a banana leaf- we had such a laugh. Thank you Ashtonleigh, it's such a relief knowing he's being looked after well, with dignity and care.

Reply from Noel Ravela, Manager at Ashtonleigh

Thank you for your kind feedback and I will be sure to share this with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jeanette S (Daughter of Resident) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very good nursing home and the facilities and staff are very good. My mum's room is very comfortable. She has to have liquidised food but seems to like the flavours, she goes to the lounge and enjoys the activities. Overall I feel that Mum is getting good care and she is happy here.

Reply from Gaj Ragunathan, Owner at Ashtonleigh

Dear Jeanette, thank you for your kind words, I will share this with our team. Thank you, Noel.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela A (Daughter of Resident) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my Dad's 4th care home move in a year & as a family, we were extremely apprehensive. We had gone through an awful time beforehand. Our concerns were met with empathy, support & openness. The staff have been fantastic in taking the time to get to know Dad & us as a family. They have helped us
plan special lunches on my Dad's behalf to surprise my Mum as he no longer can. I often phone to check in as I don't live close by & they are always reassuring telling me how Dad has been that day even if he's had an off day. My Dad is now in a safe, friendly environment & finally treated with the respect & dignity that he deserves. I know I can walk in any time & be greeted with a hello & a smile from all the staff.

Reply from Gaj Ragunathan, Owner at Ashtonleigh

Thank you for your kind words, I will share this with our team. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martina F (Mother of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so thrilled about how our daughter has settled.
The staff have been so supportive of us with some of the complex issues we have to cope with.
Wonderful friendly and caring staff and homely environment.
We feel so lucky to have our daughter cared for here.

Reply from Nicola Ambler, Manager at Ashtonleigh

Thank you for your kind words. We will pass this on to the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S L (Daughter of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Given the circumstances that my mother entered the care home, I have been really pleased with the service provided. The staff are always really friendly and check in with me on arrival. Mum seems to have settled well and the staff have taken the time to get to know her in spite of her reluctance to
communicate.

Reply from Nicola Ambler, Manager at Ashtonleigh

Thanks for the kind words. The staff will appreciate them.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathryn H (Daughter of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ashtonleigh for a few years now. The staff are always very friendly, welcoming and good at keeping me informed of any health matters. Her needs have changed in the time she has been there and they have adapted to accommodate these along the way. Given her needs, she
is in the best place she can be to be looked after safely and with compassion. The food is very good which I know would have been very important to her.

Reply from Nicola Ambler, Manager at Ashtonleigh

Thanks for the kind words. The staff will appreciate them.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine P (Daughter of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a lovely family atmosphere at Ashtonleigh which is warm, friendly and cheerful. The staff are very helpful and have cared for my mother beautifully. She enjoys the food and feels like she is in the heart of the community and very safe.

Reply from Nicola Ambler, Manager at Ashtonleigh

Thank you for your kind words. The staff will appreciate them.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa B (Daughter of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff very helpful and care about the residents. It was hard as my mother went in under Covid restrictions but if I called received updates and pictures when requested. Over time I feel more happy and know my mum is in a good home and wouldn't want her anywhere else.

Reply from Nicola Ambler, Manager at Ashtonleigh

Thank you for your kind words. The staff will appreciate them.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine S (Civil Partner of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff at Ashtonleigh Care Home very approachable, friendly and kind. Nothing is too much trouble for them. Their patience and understanding is second to none. Visitors are made to feel welcome.

Reply from Nicola Ambler, Manager at Ashtonleigh

Thank you for your kind words. The staff will appreciate them.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Trefor L (Son of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with my parents' care. They moved into the home to be close to me and needed to transition into a safer environment than they had while living at home. Staff are friendly and attentive and try to ensure that there are things to do every day. Food is good, drinks are provided throughout
the day and the rooms are always clean. I am kept informed of medical issues and have had no problems visiting when the home is not in lockdown.

Reply from Nicola Ambler, Manager at Ashtonleigh

Thank you for your kind words. The staff will appreciate them.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen S (Son of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a safe and secure environment for Dad to be in. Staff are first rate. Not sure on how much encouragement there is for Dad to attempt to get out of bed with his broken hip now repaired? The staff always keep me updated on any change to dad or his medication.

Reply from Nicola Ambler, Manager at Ashtonleigh

Thank you for the nice comments. The team will appreciate your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marion H (Daughter of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Every time I visit all seems good. The staff seem very pleasant and polite. The lady on reception always goes over and above to help me in whatever I ask. Nothing appears to be too much trouble as the staff always seem very busy.

Reply from Nicola Ambler, Manager at Ashtonleigh

Thank you for the nice comments. The team will appreciate your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jay N (Son of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, support and welfare my Father receives at Astonleigh is very good, he has been at the care home for several years now. All of the staff and management treat my Father with respect and integrity for which my brother and I are very grateful for. The facilities and the rooms are clean and kept
tidy, the food is always freshly prepared and if there are any dietary requirements they are always catered for. My Father is happy there and has built a loving relationship with all of the staff and this is very good to see, knowing that he is being looked after and cared for. I would like to thank everyone at Astonleigh for their hard work and care shown to all of your residents.

Reply from Nicola Ambler, Manager at Ashtonleigh

Thank you for the nice comments. The team will appreciate your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marilyne M (Daughter-in-law of Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum came to you in November I feel very happy as all the staff are wonderful, Mum's had a few issues but they have been dealt with very quickly. Everyone is so helpful and happy in themselves, really a nice home, Mum loves her room.

Reply from Nicola Ambler, Manager at Ashtonleigh

Good Afternoon, thank you for your feedback and lovely comments about the care home, I will pass this on to the care team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.729)

Overview of Review Score

The Review Score of 9.7 (9.729) out of 10 for Ashtonleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.803 for Ashtonleigh is calculated as follows: ( (95 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 117 Ratings = 4.803

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.926 Points relating to the number of positive Reviews for Ashtonleigh is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8. 10 Positive Reviews ÷ 10.8 = 0.926

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Noel

Noel Ravela

Job Title: Registered Manager

Joined: 2024

Meet our esteemed care Home Manager, Noel Ravela, a dedicated Registered Nurse with a wealth of experience in the healthcare sector. Noel is registered with CQC as a Registered Manager for Ashtonleigh Nursing Home and holds a degree in Health Care Management. Noel brings an exceptional blend of clinical expertise and managerial skills to our facility. Noel has been part of the Ashton Group for more than 5 years and has worked as a deputy manager in one of our sister homes Ashton House in Haywards Heath where he ably deputised for a 100-bed nursing home. Noel ensures that the staff attend regular training courses to keep their knowledge up to date to guarantee that the care the residents receive meets the resident's needs as well as CQC standards. Noel manages a team of deputy managers, clinical lead, registered nurses and carer staff as well as domiciliary staff to ensure that the home runs smoothly and that they comply with CQC regulations. Noel also assists our overseas staff in gaining their NMC PIN Number through rigorous training to become Registered Nurses in the UK.


Frequently Asked Questions about Ashtonleigh

What types of Care is Ashtonleigh registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashtonleigh provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ashtonleigh have?

There are 46 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Ashtonleigh?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashtonleigh to the centre of Horsham?

0.5 mile(s) as the crow flies, distance by road may be significantly further.