Ashtonleigh

4 Wimblehurst Road, Horsham RH12 2ED
Submit a Review
9.8 43 Reviews
  • Ashtonleigh, Horsham
With over 20 years' experience, the management of Ashtonleigh Nursing Home prides itself on offering a highly professional care service for the elderly, with a personal touch.

When people have worked hard throughout their lives and have been committed to helping others, staff think they deserve extra cherishing. They need a home where individuality is emphasised with experienced staff who have time to give attention to small detail, where they have the choice of enjoying the company of like-minded fellow service users.

Ashtonleigh Nursing Home’s strengths include:

    Beautiful homely environment situated close to Horsham town centre

    Bedrooms decorated to individual residents' taste

    Ensuring each resident gets individual attention by a highly qualified team

   Carefully prepared menus by Dot who adds the personal touch

    Good Rating with CQC

Show Ashtonleigh on the Map

Care Provided by Ashtonleigh

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Noel Ravela (Registered Manager)
  • Admission Criteria
    • private, NHS and social referrals all accepted
    • Ages 45+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Ashtonleigh

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,300
    • Self-Funded Residential Dementia Care £1,200 – £1,300
    • Self-Funded Nursing Care £1,300 – £1,500
    • Self-Funded Nursing Dementia Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Care £1,100 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,300
    • RESPITE Self-Funded Nursing Care £1,300 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,300 – £1,500
  • (these prices are only a guideline, please contact Ashtonleigh to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • car park on site


Ashtonleigh Reviews (43)

Total of 43, showing 21-40
9.8

Ashtonleigh has a Review Score of 9.8 (9.783) out of 10, based on 13 reviews in the last 2 years. Over all time Ashtonleigh has 43 reviews.

Overall Experience

  • 32
  • 9
  • 1
  • 1
  • 0

Date Published

43
8
12
13
30

Review from Jay N (Son of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, support and welfare my Father receives at Astonleigh is very good, he has been at the care home for several years now. All of the staff and management treat my Father with respect and integrity for which my brother and I are very grateful for. The facilities and the rooms are clean and kept
tidy, the food is always freshly prepared and if there are any dietary requirements they are always catered for. My Father is happy there and has built a loving relationship with all of the staff and this is very good to see, knowing that he is being looked after and cared for. I would like to thank everyone at Astonleigh for their hard work and care shown to all of your residents.

Reply from Nicola Ambler, Manager at Ashtonleigh

Thank you for the nice comments. The team will appreciate your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marilyne M (Daughter-in-law of Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum came to you in November I feel very happy as all the staff are wonderful, Mum's had a few issues but they have been dealt with very quickly. Everyone is so helpful and happy in themselves, really a nice home, Mum loves her room.

Reply from Nicola Ambler, Manager at Ashtonleigh

Good Afternoon, thank you for your feedback and lovely comments about the care home, I will pass this on to the care team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A J (Husband of Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care that my husband is receiving. He has dementia and has been in Ashtonleigh Care Home since February 2022. The only problem I have is that he is often wearing someone else's clothes, although all his clothes have his name on them.

Reply from Nicola Ambler, Manager at Ashtonleigh

Good Afternoon,
Thank you for your review and I will pass the comments on to the care team. Any feedback is gratefully received.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela C (Wife of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband seems to be very happy at the home, but on visiting I have found that his bed is wet in the late afternoon still from the morning, I've also had to change his bed myself and also wash him by hand, on more than one occasion, think that I would like to see him showered at the very least once
a day, and would hope that his bed should never be left wet from morning till night.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacky (Daughter of Resident) published on 7 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Brother and I have been very impressed and pleased with the way Mum is cared for at Ashtonleigh. The staff are always very cheerful, kind and caring, and they work well together as a team. They keep us involved and well informed of Mum's welfare, and it's good to know she is in a safe place. It feels
like the right place for Mum to be, and she seems to have settled well - she is always telling me how she loves the food. I know I always feel very welcome there when I'm able to visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L L (Daughter of Resident) published on 3 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers and support staff are excellent. Very caring. The home itself is always warm and comfortable with cheery staff, very good food and always kept clean and tidy. The residents and visitors are made to feel welcome and one of the family. There are always things to do for the residents for motivation
and periodic entertainment.

Reply from Gaj Ragunathan, Owner at Ashtonleigh

Thank you for your kinds words will tell all the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Graham B (Son of Resident) published on 26 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents are well looked after by caring and helpful staff. The home has a relaxed and friendly atmosphere and the staff and management always do their utmost to accommodate the residents' wishes/preferences.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mick B (Son of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience over the last 18 months has been excellent. The care home is very friendly which is how my mum likes it. The staff are very caring, obliging and willing to help with everything. The staff always keep us well informed with any health issues, and activities in the home The atmosphere in
the home is always very welcoming to visitors at all times. My mum is very happy and content and we rest easy knowing she is very well taken care of. The meals are excellent and well presented. Cleaning and hygiene are also very good. The entertainment is usually good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle N (Daughter of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am absolutely over the moon with the care my mum has within this home. The staff are very professional, caring and loving individuals, especially at this dreadful time of the corona virus outbreak they have all been so kind and hard working to make sure our family members are kept safe. I have nothing
but empathy and respect for all for them. Well done you wonderful people I, for one, know that my mum is in safe hands thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dan H (Son of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Ashtonleigh for almost seven years and I have nothing but praise for the care and affection she was shown by all those who work there. Whenever I visited, it was abundantly evident that the carers treated all the residents with great compassion and respect. Although I live
for many months a year abroad, communication was excellent. Emails would be answered promptly and they would call me if there was something that needed urgent action.
The end-of-life care given to my mum was simply amazing. It was so reassuring for me to know that everything was done to ensure that she was so well looked after during her final days. She reached the age of 96 and passed away due to the frailty of old age, testament itself to the excellent care she received.
I can recommend Ashtonleigh without reservation.

Reply from Gaj Ragunathan, Owner at Ashtonleigh

Thank you for your kinds words.
We will share these with our staff team!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K A F (Daughter of Resident) published on 9 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly I had to make the choice for my mum to go into care, I changed my mind so many times until it became dangerous for her to be left in her home. I’d been to see a few homes and each time I walked out with a heavy heart. “I couldn’t leave her there” I kept saying. Until I randomly walked into Ashtonleigh
after a friend said go. I felt I walked into a family home, I could honestly say I could live there myself let alone my beloved mum. The feel of the home from the reception to each and every member of staff - managers, nurses, carers, kitchen, cleaners, activities - all absolutely amazing and caring. My mum has quite complex needs and each one is met. They’ve even managed to make a social butterfly of her as she loves the company and activities eg the singing they put on. My mum is safe and cared for, that’s all anyone could ask for. Doctors visits to getting her hair done. I can leave there knowing she is looked after and the guilt I felt has gone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Virgil K (Friend of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Visited from the US to a patient (resident) with whom I have kept in touch.
I knew he had fallen and suspected a possible stroke but I didn't know and wondered about his future so I came to visit.
I was quite impressed with the attentive and personal care the resident is receiving. It feels nice and
homely with caring and attentive staff working with challenging individuals needing a broad variety of attention.

Reply from Gaj Ragunathan, Owner at Ashtonleigh

Thanks for the positive feedback about the care, the staff and the management but are shocked that this is the first time our facilities have been scored at 3 as we have plenty of communal areas, new lounges, cinema rooms and newly built wings. Thus really query this low score.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew S (Stepson of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the level of care my stepfather gets at Ashtonleigh and he is very happy there. We could not recommend this home more highly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard H (Son-in-law of Resident) published on 3 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a very welcoming environment and is always busy, there are always members of staff in all parts of Ashtonleigh doing something to entertain the residents. A good homely atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Adrian S (Son of Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Astonleigh has an extremely friendly feel to the home. When we decided Mum could no longer live independently we looked at several other homes. Astonleigh was well above the standard of the others we saw. Mum has settled in well at Astonleigh and we are as a family so pleased with the care she receives,
the room and the facilities available. I would highly recommend this home to anyone looking for quality care for their loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martyn G (Son of Resident) published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was in hospital then was transferred to this home as she needed 24-hour care. It was done professionally but it did take quite a while.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W M (Respite Resident) assisted by family/friend published on 16 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I went in for a weeks respite and found I liked everything about the home. I will definitely come back for more respite or perhaps as a permanent resident. I would find nothing to complain about.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline A (Daughter-in-law of Resident) published on 29 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law resided at Ashtonleigh from Easter 2017 until August 2017, as she had a degree of dementia and was not coping at home being looked after by her disabled son and ourselves.
We were very happy with all the care she received during this time. We were kept informed of everything that
was happening with her and even with her stay in the hospital, Ashtonleigh also rang to find out how she was, which proves how caring they are. All the staff that work here are very approachable and if we had any questions they were always answered in detail.
Having my mother in law here certainly took the pressure off my disabled brother in law and also ourselves. Sadly she has now died but we would not hesitate to recommend this care setting here at Ashtonleigh to anyone who asks us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Abigail W (Daughter of Resident) published on 29 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very bright, cheerful environment in which most of the residents seem very content. Visitors are warmly welcomed whenever they arrive. The residents comment on the quality of the food, which is always good and relatives can join them at meal times.


The attentiveness and care of the staff is

excellent with nothing being too much trouble and there are activities in the lounge to stimulate those who wish to participate. I always enjoy my visits as it is such a happy place to be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan T (Resident) assisted by family/friend published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Ashtonleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for Ashtonleigh is calculated as follows: ( (120 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 152 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashtonleigh is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ashtonleigh

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Noel

Noel Ravela

Job Title: Registered Manager

Joined: 2024

Meet our esteemed care Home Manager, Noel Ravela, a dedicated Registered Nurse with a wealth of experience in the healthcare sector. Noel is registered with CQC as a Registered Manager for Ashtonleigh Nursing Home and holds a degree in Health Care Management. Noel brings an exceptional blend of clinical expertise and managerial skills to our facility. Noel has been part of the Ashton Group for more than 5 years and has worked as a deputy manager in one of our sister homes Ashton House in Haywards Heath where he ably deputised for a 100-bed nursing home. Noel ensures that the staff attend regular training courses to keep their knowledge up to date to guarantee that the care the residents receive meets the resident's needs as well as CQC standards. Noel manages a team of deputy managers, clinical lead, registered nurses and carer staff as well as domiciliary staff to ensure that the home runs smoothly and that they comply with CQC regulations. Noel also assists our overseas staff in gaining their NMC PIN Number through rigorous training to become Registered Nurses in the UK.