Augusta Court

Winterbourne Road, Chichester PO19 6TT
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9.7 100 Reviews
  • Augusta Court, Chichester
Anchor’s Augusta Court in Chichester is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home is within reach of Kingley Vale National Nature Reserve and Goodwood Racecourse.

Augusta Court continues to welcome new residents for tailored and high-quality residential care and care for older people living with dementia.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides on-going training in dementia care to care staff ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

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Care Provided by Augusta Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Magda Zajac (Manager)
  • Admission Criteria
    • Please contact Augusta Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (44)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1991
    • Number of floors: 2

Funding & Fees Guide for Augusta Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,683
    • Self-Funded Residential Dementia Care from £1,683
    • RESPITE Self-Funded Residential Care from £1,683
    • RESPITE Self-Funded Residential Dementia Care from £1,683

  • Colleagues at Augusta Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Augusta Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors as an integral part of day-to-day life.


  • Parking

  • There is onsite parking, including disabled spaces


Augusta Court Reviews (100)

Total of 100, showing 1-20
9.7

Augusta Court has a Review Score of 9.7 (9.746) out of 10, based on 37 reviews in the last 2 years. Over all time Augusta Court has 100 reviews.

Overall Experience

  • 78
  • 22
  • 0
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Date Published

100
14
25
37
63

Review from Russell F (Son of Resident) published on 9 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the entire team to be excellent in all aspects of care, compassion and communication.
From the first day of my mother's care I've been at ease knowing she was in the best place with the nicest people.
Thank you all

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Review from Steve F (Son of Resident) published on 9 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was resident at Augusta Court (AC) from November 2024 to March 2025 when she passed quietly away.
One of the key reasons that we chose AC was the length of service of the head of home and the deputy head. Both had 16+ years at AC - an indicator to me that the owners and the team had something
special going on.
The team at AC were fantastic not only in looking after my mum, treating her with respect & dignity, but also in keeping the family informed as to how she was and what was going on during her care - GP & nurse reviews, general updates etc.
Also, the team leaders all shared information amongst themselves such that I never felt that I had to wait for a specific person to get an answer.
If I had to mark them down, but only a little, it would be that mum's flat was a little tired and could have done with a "spruce up".

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Review from P W (Mother of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Augusta Court enough. Their attention to detail with resident and visiting family friends is amazing. The facilities are fantastic i.e. A Friday bar, hair salon and each resident has their own flat allowing our family member to keep up with their independence and hygiene
routine. From management, night, day staff, cooks, cleaners and all maintenance are outstanding, thank you for making my mothers stay so remarkable.

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Review from J G (Son of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has now passed away peacefully in his sleep. This is what I wrote to the Manager,
Once again, I would like to express my deepest gratitude to you and everyone at Augusta Court for looking after my father so beautifully over the last 18 months of his life. Even from the tricky first couple
of months, my Dad knew only love and affection from your staff, and this contributed so much to his happiness. I confess that I have never singled out any one particular staff member for praise as everyone I encountered treated my father with respect and dignity, and for those who knew him better, genuine affection. Visiting Augusta Court was always a pleasure, and from the very first I was made to feel welcome and relaxed, as if one big family.
I am so grateful that my Dad was able to spend this time happy and being so well looked after. I shall miss visiting him.

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Review from Carl T (Son of Resident) published on 24 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a hip replacement after a fall. We needed somewhere for her to recuperate after she was discharged from hospital. Augusta Court were really good. She was able to go home after two weeks in their care. The room was nice with an en-suite shower (wet) room. A nice big window with natural daylight.
The staff were all lovely. If Mum ever needs to have convalescence care again our first choice would be Augusta Court.

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Review from G C (Daughter of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visited mum in Augusta Court I knew I had made the right choice for her. The staff were always so friendly and kind, as well as respectful - and they were so good at keeping me informed. I cannot thank them enough for their care of mum... and the support they gave me.

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Review from Abigail S (Daughter of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Augusta Court for two years now, having celebrated her second anniversary this Christmas of 2024. While her dementia has progressed and changed the way she spends her days, I am incredibly thankful for the attentive care she receives. The management team and all the care
staff go above and beyond to meet her needs, and the kitchen staff prepare wonderful meals with great care. The warm and inviting atmosphere at Augusta Court truly uplifts both residents and staff alike, who consistently display cheerfulness, professionalism, and genuine compassion. The food is not only delicious but also diverse, with fish and chips being a beloved weekly favorite among the residents. Occasionally, you might find them enjoying themselves in the lovely pub-inspired room, where they can gaze out at the beautiful garden view. I feel immense gratitude and joy for my mother's time at Augusta Court; she always greets me with a smile when I visit.

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Review from William P (Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful. My every need is catered for.

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Review from Ruth A (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was a resident at Augusta Court for nearly 3 years, until she passed away in her sleep. She was very well cared for by the whole team who were always friendly and attentive towards her, responding well to any concerns.
The staff were always friendly towards us when visiting and any communication
via telephone or email was excellent. Thank you.
We would happily recommend Augusta Court, Chichester.

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Review from S F (Niece of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was always happy with the care my aunt received at Augusta Court in Chichester. She was there for about 6 years. The staff were always helpful, friendly and caring. The home was always clean and tidy.

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Review from D T (Friend of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend moved to Augusta Court over two years ago when she could no longer cope at home. She quickly became settled and happy and was very appreciative of the care and interest taken in her. The daily activities extended her interests and allowed her to integrate and become part of the family of
residents. She especially appreciated the visits from the local nursery school and the times of singing. As her needs increased the care team sensitively adjusted their help, always keeping me informed of any proposed changes and asking if I had any further requirements. During her last days, she was especially well looked after, being provided with a more suitable bed and more intensive care. I am so grateful we chose Augusta Court for our friend.

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Review from Jane A (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Senior management team led a small group Memorial Service for families to reflect and celebrate the lives of our loved ones in the care home before they passed away. Our relatives were remembered fondly by staff and those happy memories were presented as a permanent keepsake, together with a photo frame
of special pictures. This was such a special way to acknowledge the time spent in such a genuinely caring environment where all staff are dedicated to giving the best care they can. It also gave families a chance to convey our heartfelt thanks for making the final end dignified and respectful. Cannot say a big enough thank you, everyone.

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Review from Desmond H (Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sadly my wife died 14 years ago, two years later I suffered two falls and was diagnosed as suffering from dementia. My doctor recommended treatment in a care home and two paramedic friends stated without reservation the 20 homes they dealt with. Augusta Court was 'top'. I have now spent 12 years here
and have been very satisfied with the devotion and personal care provided. What was especially notable was the never-ending care during the covid pandemic. I would have no hesitation in recommending Augusta Court.

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Review from J C (Daughter of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with the home and the staff was always very good, caring and welcoming. Thank you to everyone for their kindness and care they always show.

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Review from S S (Daughter of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living so far away from Mum, it's a relief knowing that she is happy and so well cared for at Augusta Court. Although I haven't been able to attend the care home yet, I only see and hear good things about it. Mum once told me if she'd known how nice a care home could be she would have moved out of her
house a lot sooner, instead of trying to maintain her independence, living alone. I also so appreciate how management and the staff maintain a regular social media presence. I wouldn't see my mum looking so happy, social, and well if it weren't for the regular photos and activities posted. I have nothing but praise, appreciation, and awe for the carers helping to make Augusta Court such a safe and friendly environment for our aged community. Thank you, Team.

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Review from Margaret W (Daughter of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family member has been a resident at Augusta Court for the past 4 years. In that time she has been cared for in the most professional, sympathetic, and encouraging manner. She has enjoyed participating in all the varied activities and enjoyed the home-cooked meals, especially the different themed
events.
She has most definitely thrived while in their care. While she is sadly becoming more dependent on the care team, I could not be happier with the level of care she has received. I have the utmost confidence in the management of the home and more importantly, the individual care team who are, in my opinion, exceptional.
They keep me regularly updated with care reviews and are always available to answer any questions I may have.

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Review from Jonathan H (Son of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad, who has Alzheimer's, has been at Augusta Court for a year now and after a brief settling-in period he was soon at ease. As his condition and health have slowly deteriorated the level of care and attention he receives is without doubt excellent. I have always been impressed with the level of
communication we receive. The facilities are great and the food always smells and looks fantastic. I'm very happy that my father is safe and well looked after.

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Review from I L (Partner of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner became a resident of Augusta Court Care Home just over 3 years ago and I have always been extremely pleased with the care he has received especially during the covid period. I have found the staff to be professional friendly and welcome, and they treated my partner with the utmost respect
and kindness which he deserved. My lovely partner passed away recently and the end-of-life care he received was exemplary. I cannot fault it. But not only did they take care of him they took care of me and my family. I was able to stay with him in his room and a bed was provided and I received all the food I needed. They did everything for me. The friendliness of the staff towards me and my family made our last days a much better experience than it could have been. I will always be grateful.

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Review from R P (Daughter of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had 2 weeks respite care - this is the first time he had gone into care. I could not have asked for anything more. My dad had the best time I can't remember seeing him smile so much. The care he got was amazing. The food was first class. The mental stimulation provided was fabulous.

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Review from Karen M (Granddaughter of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly home, staff are very helpful and nice.

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Current Review Score: 9.7 (9.746)

Overview of Review Score

The Review Score of 9.7 (9.746) out of 10 for Augusta Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.746 for Augusta Court is calculated as follows: ( (331 Excellents x 5) + (94 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 433 Ratings = 4.746

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Augusta Court is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 02 Apr 2025

We currently have three vacancies for care. Please contact Augusta Court directly for further information.


Awards / Recognitions (11)

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Meet the Team (0)

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Frequently Asked Questions about Augusta Court

What types of Care is Augusta Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Augusta Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Augusta Court have?

There are 44 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Augusta Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Augusta Court to the centre of Chichester?

1.1 mile(s) as the crow flies, distance by road may be significantly further.