Augusta Court

Winterbourne Road, Chichester PO19 6TT
Submit a Review
9.7 96 Reviews
  • Augusta Court, Chichester
Anchor’s Augusta Court in Chichester is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home is within reach of Kingley Vale National Nature Reserve and Goodwood Racecourse.

Augusta Court continues to welcome new residents for tailored and high-quality residential care and care for older people living with dementia.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides on-going training in dementia care to care staff ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

Show Augusta Court on the Map

Care Provided by Augusta Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Magda Zajac (Manager)
  • Admission Criteria
    • Please contact Augusta Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (44)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1991
    • Number of floors: 2

Funding & Fees Guide for Augusta Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,562
    • Self-Funded Residential Dementia Care from £1,562
    • RESPITE Self-Funded Residential Care from £1,562
    • RESPITE Self-Funded Residential Dementia Care from £1,562

  • Colleagues at Augusta Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Augusta Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors as an integral part of day-to-day life.


  • Parking

  • There is onsite parking, including disabled spaces


Augusta Court Reviews (96)

Total of 96, showing 1-20
9.7

Augusta Court has a Review Score of 9.7 (9.700) out of 10, based on 36 reviews in the last 2 years. Over all time Augusta Court has 96 reviews.

Overall Experience

  • 74
  • 22
  • 0
  • 0
  • 0

Date Published

96
11
21
36
60

Review from G C (Daughter of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visited mum in Augusta Court I knew I had made the right choice for her. The staff were always so friendly and kind, as well as respectful - and they were so good at keeping me informed. I cannot thank them enough for their care of mum... and the support they gave me.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Abigail S (Daughter of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Augusta Court for two years now, having celebrated her second anniversary this Christmas of 2024. While her dementia has progressed and changed the way she spends her days, I am incredibly thankful for the attentive care she receives. The management team and all the care
staff go above and beyond to meet her needs, and the kitchen staff prepare wonderful meals with great care. The warm and inviting atmosphere at Augusta Court truly uplifts both residents and staff alike, who consistently display cheerfulness, professionalism, and genuine compassion. The food is not only delicious but also diverse, with fish and chips being a beloved weekly favorite among the residents. Occasionally, you might find them enjoying themselves in the lovely pub-inspired room, where they can gaze out at the beautiful garden view. I feel immense gratitude and joy for my mother's time at Augusta Court; she always greets me with a smile when I visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J G (Son of Resident) published on 17 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Augusta Court since late 2023. He suffers from advanced Alzheimer's Disease and his behaviour was quite challenging when he first moved in. The staff at Augusta Court have been exceptional, showing genuine affection and care for him. He is always immaculately turned
out, in clean clothes and beautifully groomed. Likewise, his room is kept very clean and is devoid of smells. Dad is encouraged to participate in the numerous activities that take place, which are adjusted to suit his declining abilities. The staff display a respectful and affectionate manner towards him, and they take the trouble to know his background and life history. I particularly like the warm and friendly atmosphere that pervades the whole home. The food is good without straying into the pretentious, and mealtimes have a lively feel to them. Augusta Court is like a large happy family and I am delighted that my father is here for the conclusion of his own life journey.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William P (Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful. My every need is catered for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth A (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was a resident at Augusta Court for nearly 3 years, until she passed away in her sleep. She was very well cared for by the whole team who were always friendly and attentive towards her, responding well to any concerns.
The staff were always friendly towards us when visiting and any communication
via telephone or email was excellent. Thank you.
We would happily recommend Augusta Court, Chichester.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S F (Niece of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was always happy with the care my aunt received at Augusta Court in Chichester. She was there for about 6 years. The staff were always helpful, friendly and caring. The home was always clean and tidy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D T (Friend of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend moved to Augusta Court over two years ago when she could no longer cope at home. She quickly became settled and happy and was very appreciative of the care and interest taken in her. The daily activities extended her interests and allowed her to integrate and become part of the family of
residents. She especially appreciated the visits from the local nursery school and the times of singing. As her needs increased the care team sensitively adjusted their help, always keeping me informed of any proposed changes and asking if I had any further requirements. During her last days, she was especially well looked after, being provided with a more suitable bed and more intensive care. I am so grateful we chose Augusta Court for our friend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane A (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Senior management team led a small group Memorial Service for families to reflect and celebrate the lives of our loved ones in the care home before they passed away. Our relatives were remembered fondly by staff and those happy memories were presented as a permanent keepsake, together with a photo frame
of special pictures. This was such a special way to acknowledge the time spent in such a genuinely caring environment where all staff are dedicated to giving the best care they can. It also gave families a chance to convey our heartfelt thanks for making the final end dignified and respectful. Cannot say a big enough thank you, everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Desmond H (Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sadly my wife died 14 years ago, two years later I suffered two falls and was diagnosed as suffering from dementia. My doctor recommended treatment in a care home and two paramedic friends stated without reservation the 20 homes they dealt with. Augusta Court was 'top'. I have now spent 12 years here
and have been very satisfied with the devotion and personal care provided. What was especially notable was the never-ending care during the covid pandemic. I would have no hesitation in recommending Augusta Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Daughter of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with the home and the staff was always very good, caring and welcoming. Thank you to everyone for their kindness and care they always show.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Daughter of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living so far away from Mum, it's a relief knowing that she is happy and so well cared for at Augusta Court. Although I haven't been able to attend the care home yet, I only see and hear good things about it. Mum once told me if she'd known how nice a care home could be she would have moved out of her
house a lot sooner, instead of trying to maintain her independence, living alone. I also so appreciate how management and the staff maintain a regular social media presence. I wouldn't see my mum looking so happy, social, and well if it weren't for the regular photos and activities posted. I have nothing but praise, appreciation, and awe for the carers helping to make Augusta Court such a safe and friendly environment for our aged community. Thank you, Team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret W (Daughter of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family member has been a resident at Augusta Court for the past 4 years. In that time she has been cared for in the most professional, sympathetic, and encouraging manner. She has enjoyed participating in all the varied activities and enjoyed the home-cooked meals, especially the different themed
events.
She has most definitely thrived while in their care. While she is sadly becoming more dependent on the care team, I could not be happier with the level of care she has received. I have the utmost confidence in the management of the home and more importantly, the individual care team who are, in my opinion, exceptional.
They keep me regularly updated with care reviews and are always available to answer any questions I may have.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jonathan H (Son of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad, who has Alzheimer's, has been at Augusta Court for a year now and after a brief settling-in period he was soon at ease. As his condition and health have slowly deteriorated the level of care and attention he receives is without doubt excellent. I have always been impressed with the level of
communication we receive. The facilities are great and the food always smells and looks fantastic. I'm very happy that my father is safe and well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I L (Partner of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner became a resident of Augusta Court Care Home just over 3 years ago and I have always been extremely pleased with the care he has received especially during the covid period. I have found the staff to be professional friendly and welcome, and they treated my partner with the utmost respect
and kindness which he deserved. My lovely partner passed away recently and the end-of-life care he received was exemplary. I cannot fault it. But not only did they take care of him they took care of me and my family. I was able to stay with him in his room and a bed was provided and I received all the food I needed. They did everything for me. The friendliness of the staff towards me and my family made our last days a much better experience than it could have been. I will always be grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R P (Daughter of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had 2 weeks respite care - this is the first time he had gone into care. I could not have asked for anything more. My dad had the best time I can't remember seeing him smile so much. The care he got was amazing. The food was first class. The mental stimulation provided was fabulous.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen M (Granddaughter of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly home, staff are very helpful and nice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W K (Son of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received the highest level of care during her time at Augusta Court. She built up a really good relationship with the carers and we could relax in the knowledge that her needs were being met in a safe, supportive and friendly environment. In her final days, the staff were amazing. They ensured
she was comfortable, clean and the wider care team contacted when drugs were required to manage her pain. Not only did they look after her but they supported myself and my brother through this very difficult and emotional time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona S (Daughter of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Augusta Court since September 2022.
The communication from the staff is excellent.
Her family feel reassured that our mother is safe and well cared for.
There are a wide range of activities provided constantly, for all residents to enjoy. The staff continue to maintain
a sense of humour, despite being so busy!
Thank you all for looking after our mother so well.
We are eternally grateful and would recommend AC.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elisabeth R (Sister of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is very well looked after at Augusta Court. The team are very professional and caring in handling his every need. He has had a few episodes where he wanted to go outside where their exceptional handling of the episode and care provided have played a vital role in settling him. I am sure he
hasn't been their most relaxed redient, however not being able to speak has no doubt been as frustrating for him as well as the Augusta Court team, not to mention huge challenge. Again with their extreme patience, undivided attention to his needs and continually working with him, they have are incredible. Thank you so very much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Sister of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy my sister is here. She did have 24 hour care at home and I think she and the carers got fed up with each other. Being here there is lots to see and hear. I like the cafe style eating also.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Augusta Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.700 for Augusta Court is calculated as follows: ( (308 Excellents x 5) + (105 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 424 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Augusta Court is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Augusta Court directly for further information.


Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Augusta Court

What types of Care is Augusta Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Augusta Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Augusta Court have?

There are 44 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Augusta Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Augusta Court to the centre of Chichester?

1.1 mile(s) as the crow flies, distance by road may be significantly further.