Augusta Court

Winterbourne Road, Chichester PO19 6TT
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9.7 97 Reviews
  • Augusta Court, Chichester
Anchor’s Augusta Court in Chichester is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home is within reach of Kingley Vale National Nature Reserve and Goodwood Racecourse.

Augusta Court continues to welcome new residents for tailored and high-quality residential care and care for older people living with dementia.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides on-going training in dementia care to care staff ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

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Care Provided by Augusta Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Magda Zajac (Manager)
  • Admission Criteria
    • Please contact Augusta Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (44)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1991
    • Number of floors: 2

Funding & Fees Guide for Augusta Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,562
    • Self-Funded Residential Dementia Care from £1,562
    • RESPITE Self-Funded Residential Care from £1,562
    • RESPITE Self-Funded Residential Dementia Care from £1,562

  • Colleagues at Augusta Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Augusta Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors as an integral part of day-to-day life.


  • Parking

  • There is onsite parking, including disabled spaces


Augusta Court Reviews (97)

Total of 97, showing 41-60
9.7

Augusta Court has a Review Score of 9.7 (9.702) out of 10, based on 37 reviews in the last 2 years. Over all time Augusta Court has 97 reviews.

Overall Experience

  • 74
  • 23
  • 0
  • 0
  • 0

Date Published

97
12
22
37
60

Review from Glynis C (Daughter of Resident) published on 23 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident in Augusta Court Care Home for almost two years. It is a lovely care home and she has enjoyed living there. The staff are wonderful, very kind and caring and have really got to know Mum. The rooms are spacious and well equipped and also spotless. Mum is always clean and well-dressed
in her own clothes, she sees a hairdresser every week. There are numerous activities that Mum has enjoyed joining in with. She enjoys the excellent food and likes having a choice at all meals.
Mum went into Augusta Court during the Covid epidemic, the staff managed this very well and throughout Mum was allowed visitors as long as they kept to obvious health rules.
The staff are in close contact with family members at all times. Any little problem is immediately reported to us. As a family, we feel that Mum is safe and well cared for. She has also enjoyed lots of good, varied experiences with excellent support. We are very grateful to the staff for the excellent all-round care Mum has received.

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Review from Claire K (Daughter of Resident) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum stayed here while I went on holiday. She went in a few days before I went away so I could see her settled. On my return, she had been well looked after. The carers always very helpful and kind. Mum had good words to say about them all and said they were all very kind and caring. She said the
food was lovely and joined in some activities. Did have a few issues with her hearing aids which is important for mum but this was sorted quite quickly. I would not hesitate if I needed mum to return for further respite or even when the day comes that I can't give her the full care she needs. Rooms are basic but obviously if to go there permanently you'd take their belongings to make it more homely. The home itself is very homely, friendly and welcoming. Even has nice touches like a little area as a pub for residents to sit and a shop. All in all very pleased and mum was in good spirits on her return.

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Review from Andy W (Son of Resident) published on 15 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Augusta Court is recognised as the leading dementia care home provider in the Chichester area, this was experienced on each visit to Dad. The care provided was excellent, both from personal care attention to hygiene, ailments, and emotional needs to overall management of the home as a whole. We felt
comfortable that Dad was in the very best hands possible with the Augusta Court team. Thank you for caring and for all you have done for Dad and our family.

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Review from Jan B (Daughter of Resident) published on 11 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were wonderful the whole time Dad was with them, but their care at the end of his life was particularly impressive. Such compassion, dedication and genuine loving care were lovely. It was very comforting to know he was in such good hands. Thank you so much, everyone.

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Review from C P (Daughter of Resident) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Augusta Court have worked incredibly hard during these difficult times to look after my mother with care and understanding. Whilst she does not generally get involved with the activities it is good that so many are organised for the residents.

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Review from B S (Daughter of Resident) published on 21 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Augusta Court a few months ago and I can't praise the staff enough for how much they have done for her. They are very attentive in ensuring that she has everything she needs to be comfortable. Staff are always cheerful and helpful; emails are responded to quickly, and they keep me well-informed
- always calling me after GP and nurse visits and when there are any issues that need attention. I feel very reassured that she is well looked after. Mum says she feels safe and well cared for. She was very impressed at how they took time to find out all about her life when she first moved in. She feels that staff know her well. The apparently little things, like knowing she likes a cup of tea if she wakes in the night, make such a difference. Mum says that she can't nominate a single member of staff in the regular staff awards, because to her "they are all stars". Thank you to all the staff at Augusta Court for all you've done for mum.

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Review from Stephanie L (Daughter of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that my mother is a resident at Augusta Court Chichester. She is happy, very well cared for and her room is spotless. I dreaded her going into a Care Home, especially as I live abroad and she took up residence during Covid so visiting was almost impossible. However, I soon realised that
the staff and management really knew and understood my mother and when I visited this was confirmed 100%. What a lovely team they are; I couldn’t wish for more, so a massive thank you to all the staff at Augusta you do a brilliant job.

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Review from L S (Daughter of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s been a very difficult time for the staff during this pandemic. Despite this, every person I ever speak to on the phone is very caring and considerate. I know my Mum is being taken care of very well even though life is difficult at this time.

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Review from A T (Daughter of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived in this home for some time now. All the staff have looked after my mother so carefully and so well. They are knowledgeable, caring, and kind. They help my mother whenever she needs it.

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Review from L S (Daughter of Resident) published on 25 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hardworking and caring staff - always kind and considerate to residents and families. I am very impressed and pleased with the staff dedication to their work, particularly during the pandemic. Their resilience and helpfulness are much appreciated.

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Review from Hilary C (Wife of Resident) published on 26 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Augusta Court from July to November 2021. Despite the best efforts of the staff, it was decided he needed to be in a home with more specialised nursing as his dementia had deteriorated rapidly. The staff, carers and managers were so lovely, kind and caring. We were sad to move him
away as we were pleased with the home and the efforts of the staff to accommodate his condition. The home has a good reputation locally, and I have had courses to visit over the last few years to activities laid on for those with dementia in the location.

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Review from S B (Daughter of Resident) published on 5 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank Augusta Court for their professional care and support given to my mother who was in their care for the last 8 years. The staff are amazing, giving 24-hour support to the residents and always with a smile, nothing is too much trouble for the dedicated team of carers, my mother received
excellent care throughout her years, right up until her death in 2021.

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Review from Pauline (Niece of Resident) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently visited my Aunt who I had not seen since she moved into Augusta Court. I was thrilled to see how well she looked. She is obviously very happy where she is and after her trip out she was very happy to come back 'home'. The staff were all very kind and caring towards my Aunt and obviously care
about her a great deal. Thank you.

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Review from Paul F (Son of Resident) published on 24 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into the home in February. She has now settled and is happy and feels safer than she was at home.
The staff are very friendly and helpful in all aspects of Mum's care.
For below, not able to visit due to Covid.

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Review from Sandra D (Niece of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In January this year, my dear Auntie died after almost four years of comfortable living at Augusta Court. At ninety-three years of age, frailty and dementia finally took hold of her and she was unable to continue. Without the dedicated, professional and loving palliative care shown by all staff, I really
do not know how I would have coped. Faced with some unforeseen personal health issues with my husband, and the restrictions of Covid, I was unable to spend the quality time I was used to spending with Auntie, during her final year. No matter how upset or distressed I may have been at not holding her hand or watching her beautiful smile when the carers made her happy, or some wonderful entertainer was cheering up everybody in the room, I was always assured that she was in good hands. Thank you once again to everybody within the Augusta Court facility on Winterbourne Road. You are a remarkable, reliable and considerate group of special people. Love to all.

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Review from Kathryn E (Daughter-in-law of Resident) published on 5 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been at Augusta Court for a year. We've been so impressed with his care. During lockdown, it's been a great relief knowing he's looked after with thoughtful, kind and considerate but medically competent care. They really do care for him.

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Review from Eileen W (Resident) published on 3 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am 93 years old and normally mobile but I, unfortunately, injured my back trying to lift a heavy bedstead. After spending a few days at two hospitals where I had scans followed by physio and occupational therapy I came to this care home to recuperate and allow alterations to my flat in order to make
living a little easier. I have now been here for three weeks and hoping to return shortly to my own home. The care here has been extremely good and the atmosphere friendly. I have also been encouraged to eat well and follow my exercise routine. Residents and staff are happy and friendly and facilities excellent!

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Review from David K (Son of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, I am very happy with the care my father has received. He became a resident when he was still relatively mobile, but has deteriorated considerably, but this has not affected the care he has received. It is especially important that almost all of the senior staff have worked at Augusta Court
for many years, so there is real continuity.

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Review from S H E (Daughter of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Augusta Court is like no residential care home I’ve ever visited previously. The accommodation is purpose-built, providing generously proportioned flats for individuals as well as stimulating communal areas. The corridors are bright with small, personalised displays around individuals’ doors, and larger-scale
ones depicting scenes from life outside the care home. There are numerous thoughtful notions incorporated into the day to day use of the building which are designed to ease the lives of people with dementia. The staff work very much as a team and are friendly and welcoming to residents and visitors. My father has been here for two months and is very happy. His needs are catered for with understanding and respect. Residents are checked on frequently in an understated way and any problems are dealt with sensitively and promptly. I feel I couldn't have found a better place to care for him - it seems like we've struck gold.

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Review from William R (Brother of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely pleased with the care that my sister has received at Augusta Court. She seemed happy from the moment she arrived. I am kept well informed about her general health and well-being with regular review meetings where all aspects of her care are discussed. Any agreements reached are
actioned swiftly. In the current difficult situation, I have felt reassured that she is well protected. Many thanks to you all.

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Current Review Score: 9.7 (9.702)

Overview of Review Score

The Review Score of 9.7 (9.702) out of 10 for Augusta Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.702 for Augusta Court is calculated as follows: ( (317 Excellents x 5) + (108 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 436 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Augusta Court is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Augusta Court directly for further information.


Awards / Recognitions (3)

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