Augusta Court

Winterbourne Road, Chichester PO19 6TT
Submit a Review
9.7 97 Reviews
  • Augusta Court, Chichester
Anchor’s Augusta Court in Chichester is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home is within reach of Kingley Vale National Nature Reserve and Goodwood Racecourse.

Augusta Court continues to welcome new residents for tailored and high-quality residential care and care for older people living with dementia.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides on-going training in dementia care to care staff ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

Show Augusta Court on the Map

Care Provided by Augusta Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Magda Zajac (Manager)
  • Admission Criteria
    • Please contact Augusta Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (44)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1991
    • Number of floors: 2

Funding & Fees Guide for Augusta Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,562
    • Self-Funded Residential Dementia Care from £1,562
    • RESPITE Self-Funded Residential Care from £1,562
    • RESPITE Self-Funded Residential Dementia Care from £1,562

  • Colleagues at Augusta Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Augusta Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors as an integral part of day-to-day life.


  • Parking

  • There is onsite parking, including disabled spaces


Augusta Court Reviews (97)

Total of 97, showing 61-80
9.7

Augusta Court has a Review Score of 9.7 (9.702) out of 10, based on 37 reviews in the last 2 years. Over all time Augusta Court has 97 reviews.

Overall Experience

  • 74
  • 23
  • 0
  • 0
  • 0

Date Published

97
12
22
37
60

Review from Jackie E (Daughter of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has received excellent care at Augusta Court. It is well managed, and the staff are without exception, caring, friendly and helpful. Mum has a great sense of humour, and it is great that she can enjoy a laugh with them.
The atmosphere is noticeably happy and positive, and the premises are clean
and tidy.
Mum is treated with respect and the staff respond to her as a person and not just a resident.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Coralie R (Daughter of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have supported the family very well in the various challenges we faced relocating my father into a care home. They have provided us with clear information and advice and are understanding and accessible when we visit. The care team treat my father with respect and considerable patience, and
this has helped him to settle into the new routine. As he is in the early stages of dementia, one thing that would improve his well- being would be to have some activities for the more mentally capable residents.

Reply from Brenda Roach, District Manager at Augusta Court

Thank you for taking the time to review Augusta Court and we are very pleased that you are happy with your father’s care. We regularly review our activities to ensure that these are enjoyed and benefit our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steve R (Son of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Augusta Court since December 2019.
The whole experience has been exceptional. The facilities are excellent and modern. The approach to care is extremely professional and heartwarmingly genuine. The management and staff are truly wonderful, friendly and caring individuals. Visitors
are made to feel part of the community and always welcomed with a big smile. A big thank you to all of you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole A (Sister of Resident) published on 1 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I chose Augusta Court as the best place for our brother, mainly because of its lively atmosphere. Since he moved in, May 2017, we've seen that Augusta Courts' high-quality carers also give clever care and personal respect to all residents. Although we know that his relative youth and active
health, as well as his particular rare type of dementia, means they have to be inventive in the ways they deal with him, we consider that they have lived up to our high expectations and we hope he will have many more years of life, in what is now genuinely his home. We are so grateful when we make our twice-weekly visits, to see him happy and still largely his dear old self.
(We'd like to add that, their manager having left just before the Covid 19 emergency, the deputy manager and administrator have done a fantastic job in making decisions that have kept, thus far, both residents and staff well and happy. This is quite an achievement and we hope the company will recognise it as such).

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue N (Daughter of Resident) published on 1 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Augusta Court for several years and as someone who works in health and social care, it was hard to realise that he needed to go into a care home. This was mainly because care homes vary widely in their standards. However, Augusta Court has provided a home for my Dad and my Mum,
sister and rest of the family have been reassured by the standards and the very caring staff. This includes catering and dining room support, care, cleaning/laundry, maintenance and management - hope I haven't missed anyone as you all play a huge part in the home's facilities but also in all your interactions with the residents. Hopefully, your partnership with the local nursery will start again soon as this too, is an important interaction for all - both young and older, as well as we visitors! I would like to thank you all for all you do especially at this difficult time when we can't be with Dad or see each and every one of you. Your regular communications are helping. Stay safe and Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tamsin K (Daughter of Resident) published on 1 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was taken to Augusta Court from hospital on the day of the Lockdown and we haven't been able to see her in person since, but the care and consideration to trying to make our lives both here at home without my mother and for my mother in the home has been exceptional. Unfortunately, I haven't
been able to see the actual care home in action yet but hope to when we are able to visit in person.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian (Daughter of Resident) published on 1 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear Mum has been a resident of Augusta Court for three years and I have the utmost trust in the staff who provide wonderful compassionate care for her. In the current lockdown circumstances, though I miss visiting her, I have peace of mind about her welfare and wellbeing for which I am so very thankful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nick T (Son of Resident) published on 27 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is an extremely friendly atmosphere at Augusta Court: at every level, staff know, respect and care for residents very well. It is noticeable how well they also get on and work together. They often go above and beyond the call of duty: I was surprised and impressed when, on my mother's birthday,
staff gave her a large framed and illustrated map of the town where she had lived almost all her life that they had made and signed. The quality of the relationships that Augusta Court fosters ensures that my mother feels safe and loved. We couldn't have found a better place for her in her final years.
The rooms have ensuite facilities and a kitchen, and residents are encouraged to make them feel like home. This is also a big bonus for someone used to her independence.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marina B (Sister of Resident) published on 27 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Genuine care and affection shown to my brother-in-law. Any carer that I meet during my visit is aware of his well-being needs for that day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susanna D (Daughter of Resident) published on 24 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Augusta Court has looked after my mother so well. She is as happy as we have seen her for a long time. The care is good and understanding of her ways. The staff are good at keeping us informed, and they were very good at dealing with her visit to the hospital and subsequent 2-weeks of isolation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alex G (Son of Resident) published on 24 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's stayed here for just under two years. I am very happy with the standard care Augusta Court staff give. As the building is purpose made for the care it makes everything a lot easier. There are two garden areas at the home and parks nearby, so although the indoor common areas are very well
looked after you can get out into nature, which makes visiting easier. Staff are very professional and do activities every day, but more importantly, very kind, show love and respect to all the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Edward W-W (Son of Resident) published on 23 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Augusta Court have managed to make the extremely difficult circumstances of the lock-down much more than just bearable for the residents. My mother suffered a heart attack earlier in the month, spent one night in the hospital and then returned to Augusta Court to recuperate. Because
she might have contracted coronavirus in the hospital, she had to stay in her room 24/7 for a fortnight. The staff managed this with great compassion and professionalism. She is now through her quarantine and back among fellow residents. We cannot praise her carers enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen R (Daughter of Resident) published on 23 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we first considered Augusta Court for my father’s care, I have had nothing but positive experiences. The staff have always been helpful and kind - and extremely patient. They were sensitive towards us in the early transition days for my father, and I always left knowing he was in good
hands.


It must be so difficult for the whole team to cope during this pandemic, but I know they are all working together to look after all residents as well as possible.


Thank you for all you do.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Celia M (Daughter of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I found all the staff to be very caring and attentive towards my mother who unfortunately died whilst in their care. We always felt they had time to talk to us, explain what was going on. They proactively called in additional medical help when required. They were sympathetic and patient.
The food was sensible. Simple food, comfort food, perfect for the population in here. Thank you so much, Augusta for all you did.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L H (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care our mother receives at Augusta Court, they always keep us informed. We are impressed that the residents are involved in making decisions re day to day running etc.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V N (Daughter of Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother appears happy at Augusta Court. Staff seem very kind and at times affectionate. Staff are welcoming and polite whenever we visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C T (Son of Resident) published on 19 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are conscientious, kind and caring and treat my mother with warmth and respect which she really appreciates.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V W (Wife of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband did not like the care home at first, now after three years, it is his home. The care people are his friends and he is theirs. I would not like to have to put him elsewhere.

Reply from Sam Henderson, Manager at Augusta Court

We appreciate your feedback regarding Augusta Court and we are pleased that you are likely to recommend us. We regularly review our activities programme to ensure that these reflect the interests of our residents. We invite you to attend our next resident and relative’s meeting where activities will be discussed.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H W (Wife of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Outings appear to be a problem, with only one outing a month in a minibus with just just one wheelchair space, this is unsatisfactory. It would also be good if residents could spend more time outside, particularly in the summer. The lift has been a real problem for residents on the first floor, unable
to access the ground floor.

Reply from Sam Henderson, Manager at Augusta Court

Thank you for taking the time to review Augusta Court and we are pleased that you are likely to recommend our care home. Our local transport company provide a minibus where a larger coach would require additional staff supporting and therefore being out of the home. We rotate our regular trips to include residents who wish to participate as often as possible. Our lift has been fixed and we are looking into the installation of a stairlift as an additional resource.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J E (Regular Volunteer) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and helpful towards the members of the Church group who provide an hour of songs, poems, drama and quizzes every 2 weeks. The residents are welcoming and join in, they are well known to the staff who treat them with kindness, respect and patience which brings out the best in the residents
showing a good relationship between them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.702)

Overview of Review Score

The Review Score of 9.7 (9.702) out of 10 for Augusta Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.702 for Augusta Court is calculated as follows: ( (317 Excellents x 5) + (108 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 436 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Augusta Court is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Augusta Court directly for further information.


Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet