Autumn Lodge

172 Aldwick Road, Bognor Regis PO21 2YQ
Submit a Review
9.9 56 Reviews
  • Autumn Lodge, Bognor Regis
Autumn Lodge is one of the few remaining small private residential care homes in the area. The home is long-established, having a stable and well-trained staff and management team which provides consistency and quality of care, often lost in the large establishments.

The home is well-located with easy parking. All rooms are en-suite, decorated and furnished to a high standard. There has been continual investment into the home to improve and update it and this is reflected in the ambience and appearance of the surroundings.

Activities play an important role in the home and there is a strong community spirit amongst the residents.

There is a pleasant garden to the rear of the property with a large outdoor summer house.

The home has Wi-Fi access and a portal pad to initiate video calling for residents.

The home has a wheelchair access vehicle.

Autumn Lodge welcomes you for a lunch or a trial stay.

Care Provided by Autumn Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Autumn lodge ltd
  • Person in charge
  • Nicola Hunt (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Autumn Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £975 – £1,100
    • Self-Funded Residential Dementia Care £1,000 – £1,050
    • RESPITE Self-Funded Residential Care £950 – £975
    • RESPITE Self-Funded Residential Dementia Care £975 – £1,000
  • FEE CAN VARY ON LEVEL OF CARE AND ROOM


  • (these prices are only a guideline, please contact Autumn Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home excepts visitors with no restrictions


  • Parking
  • A large car park at the front of the home


Total of 56, showing 1-20
9.9

Autumn Lodge has a Review Score of 9.9 (9.911) out of 10, based on 18 reviews in the last 2 years. Over all time Autumn Lodge has 56 reviews.

Overall Experience

  • 48
  • 8
  • 0
  • 0
  • 0

Date Published

56
4
11
18
38
Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care that my grandmother continues to receive at Autumn Lodge Care Home. The manager and all the staff go above and beyond to ensure she is comfortable, well-fed, and happy.
My grandmother has dementia, which requires specific and attentive care and I feel that her particular
needs are being met exceptionally well. The staff are not only professional but also warm, friendly and welcoming, creating an atmosphere where residents feel valued and loved.
It gives me great peace of mind to know that my grandmother is safe, well-cared-for, and happy at Autumn Lodge. Seeing her smile and knowing she is in good hands means everything to our family. I recommend this care home to anyone looking for a place where their loved ones will be treated with kindness, respect and compassion.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

When arriving at the home we are always greeted by friendly staff. We then go into my relative's room to see them. This is always clean and tidy. My relative is also clean and presentable too. The staff are always kind, thoughtful and understanding. My relative is very happy to be there and cared for.
It is always a nice feeling that we come away and know that he is in good hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has been a resident at Autumn Lodge for 3.5 years. During this time, we have found the care and support to be of the highest quality. It is delivered with integrity, compassion, consideration and humour.
An example is that we had been taking Mum in a wheelchair to a pub for lunch. Although
only a short distance and Mum could see local gardens on the way (she loved her garden), we had noticed that this journey was becoming a little too much. We were undecided about whether this journey was a good or bad experience for her. Staff at Autumn Lodge were very encouraging about the trip out, but by October they gently let us know they thought it was now too much for her. This was really helpful for us, as we only see Mum for a few hours every week, while the staff see her all the time. The advice allowed us to make the decision not to take her out, but to visit her in her room instead.
We greatly appreciate the care and support that the manager and the whole staff team give.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Autumn Lodge Care Home for 2 years
He is being very well looked after by everyone who works there. The manager always keeps me informed if there are any concerns with my father.
I would highly recommend this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My Dad was a resident at Autumn Lodge for just over 3 months before he passed away. Throughout his time there, he was cared for exceptionally well by all the lovely staff. Nothing was too much trouble, and the staff went above and beyond to help my Dad. Autumn Lodge is not just a care home, it's a home
away from home. The warm and inviting atmosphere, along with the staff's dedication to treating the residents like they are members of their own families, creates a comforting and homely environment. The facility is always spotlessly clean and fresh, a testament to the staff's dedication to maintaining a comfortable environment. The food choices and quality are excellent, all home-cooked, and I even had the pleasure of sharing a meal with my Dad during one of my visits. The Manager is amazing. She was always on hand if we had questions and kept us updated on Dad's care. She attended Dad's funeral, along with the deputy Manager, which was lovely. I highly recommend Autumn Lodge

Reply from Nicky Hunt, Manager at Autumn Lodge

Thank you so much for this lovely review, it is much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff at Autumn Lodge are absolutely fantastic, a warm, welcoming family, always happy, relaxed, and full of fun and laughter. The support the staff gives to residents and members of the family is exceptional. They take the best care of the resident's individual needs and requirements.
As a visitor,
I am always welcome at any time. Visitors are welcome to join the activities which are varied and fun.
The food is superb and any special requests are catered for. The home is always clean and fresh with excellent housekeeping.
If I ever need to speak with the management team, they are always quickly responsive and helpful. If any issues arise, I am promptly informed and kept up to date.
I cannot speak highly enough of the caring, considerate staff at Autumn Lodge, I would recommend the Lodge to anyone looking for residential care in the area.

Reply from Nicky Hunt, Manager at Autumn Lodge

Thank you so much for this exceptionally good review of Autumn Lodge, it is very much appreciated when relatives take the time to complete it for us, I will pass on to all the staff the positive comments that you have made.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident from June 2019 until she died on 31st July 2024 and was very happy with her care. The food is excellent, the home is always clean and tidy and the staff is very respectful to residents and welcoming to visitors.
Residents are encouraged to join in with activities and, although
latterly Mum was unable to walk, staff made sure she was able to attend whenever she wanted to.
I have given 5 stars to every aspect of the home.
Thank you to The management and all the staff.

Reply from Nicky Hunt, Manager at Autumn Lodge

Thank you so much for taking the time to complete this review of the care that was received for your mother, the kind words are always very much appreciated and will be passed over to the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother's ongoing care is of a high standard all around.
The staff are really lovely, caring, and friendly, and there is nothing they will not do for my mum.
There is fresh food brought in, and cooked, every day for the residents. This is not the case in a lot of homes I have been familiar with.
Everything is most satisfactory.
My mum has thrived since she moved in and appreciates how much she is valued as an elderly lady.

Reply from Nicky Hunt, Manager at Autumn Lodge

Thank you for taking the time to fill in this review it is much appreciated and allows us to see where we may be falling short and can improve.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff are always pleasant and make me feel welcome. I've had the pleasure of lunch on occasion and it is always of a high standard. The home seems well lead and there is always some kind of entertainment going on. I like the little extra touches such as an ice-cream van. My dad loves watching football
and has bought beer so he can enjoy a cold one whilst watching the game.
I would highly recommend this home and am very pleased with the care my dad receives.

Reply from Nicky Hunt, Manager at Autumn Lodge

Lovely review thank you for taking the time to complete it, very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Exceptional service, staff very professional but warm and friendly. Catering is spot on very wide and varied menu choices and quality dishes. The chefs took great care in the choice of food, and special requests are always met. There is encouragement to join in with other residents and activities and
visitors are made to feel welcome at any time of the day!

Reply from Nicky Hunt, Manager at Autumn Lodge

Thank you so much for a lovely review of Autumn Lodge


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

On every visit to my friend, the home is spotless, smells fresh and I am always greeted by friendly and approachable staff. It is evident of the high care they provide by the approach you hear the staff have to all residents at all times, how my friend is always well presented, his room always clean,
and how he speaks highly of the staff. There is always a happy and calming atmosphere and you can always hear laughter both from residents and staff. The home presents a family-orientated feel and I truly believe the staff care for the residents as if they were their own family. The manager is knowledgeable and knows everything that is going on within the home, showing it is a well-run home by a caring individual. I could not recommend this home more!

Reply from Nicky Hunt, Manager at Autumn Lodge

What a lovely review, thank you so much for taking the time to complete it for us any feedback is always greatly received


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Autumn Lodge since late December 2022 and we have been extremely pleased with the way he is cared for. All of the staff are very pleasant and nothing is too much trouble. Dad is very well settled in the home and has excellent interaction with all the members of staff who take wonderful
care. All of our interactions with the management have been 1st class and we are kept informed of Dad's health as necessary. I cannot rate Autumn Lodge high enough, they are an excellent home with an outstanding, caring and thoughtful staff. I have no hesitations in recommending Autumn Lodge to anyone looking for residential care in the Bognor Regis area.

Reply from Nicky Hunt, Manager at Autumn Lodge

Wow, what a fabulous review, I cannot thank you enough it is this kind of review that reminds you why you do the job.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful to the dedicated Care Home team who look after my mother with love and compassion. They go above and beyond the call of duty to make sure she is comfortable, happy, and safe. The Care Home provides a comfortable caring environment that feels like a family. They also offer a varied
activity program that keeps my mother engaged and stimulated. She enjoys the music, games, and crafts that the Care Home organizes. I can see that she is well cared for and respected by the staff. I thank everyone at the Care Home for their dedication to the residents and their families. They are doing a wonderful job and I highly recommend them to anyone looking for a dementia Care Home.

Reply from Nicky Hunt, Manager at Autumn Lodge

Thank you so much this truly is a lovely review of Autumn Lodge.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Wonderful small home. Friendly and the staff are always polite and helpful. Very caring and support the needs of the service users very well. The home is clean and tidy and the food is amazing, lots of choice, and dietary requirements are met.
They provide good entertainment every week.
The manager
and the staff do a very good job of keeping home running smoothly and the service users are very happy there.

Reply from Nicky Hunt, Manager at Autumn Lodge

Thank you for taking the time to submit such a positive and lovely review of the home. I am pleased we are meeting expectations


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Great home my dad loves it. Staff are friendly and very helpful, would recommend. Home is always clean, staff happy and very helpful.
Love the different activities they have and that on special occasions they do something.

Reply from Nicky Hunt, Manager at Autumn Lodge

Thank you so much for doing this review, it is really kind of you. We are glad that you are happy with the care we are delivering.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum has felt very at home at Autumn Lodge. She enjoys seeing all the staff and they are very good at catering to her particular needs. She no longer feels lonely and anxious and enjoys her quiet days with human interaction.
The senior management are outstanding and very hands-on. It is always very
easy and quick to sort out any issues.

Reply from Nicky Hunt, Manager at Autumn Lodge

Thank you for this very nice review, it is much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All of the staff are so friendly and helpful. The food is excellent. The care provided is first class and there are many activities to participate in if required.

Reply from Nicky Hunt, Manager at Autumn Lodge

Thank you for such a nice review, we strive to make the experience a happy one no matter how long a person stays with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The dedication, care and love that the staff showed to my father went beyond the call of duty, Nothing was too much trouble even when his condition worsened without hesitation I would recommend Autumn Lodge. The food was wonderful and the activities were varied and fun, especially when the alpacas came
in. Dad's room was spacious and clean and safety measures were taken very seriously. It is a very well-led, professional outfit. For an independent care home, it pinches well above its weight. All who work there, whether care assistant, cook or cleaners are an absolute credit to their profession.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My family and I were signposted to Autumn Lodge this summer as we were looking for a fabulous care home for our father who has dementia. When we visited ahead of Dad's arrival, we thought there was a lovely, homely feel, the residents looked happy and there were lots of activities on offer. Dad's room
was also super. My father arrived at Autumn Lodge quite poorly and was so brave as he was moving from his own home environment where he had lived independently on his own for such a long time. Autumn Lodge gave my Dad a real chance and with their kindness, expertise, and real person-centred care, Dad was nursed back to good health. The Team at Autumn Lodge has all made a huge difference to Dad's recovery and well-being, including the resident dogs, which Dad adores. The Manager is so approachable and responsive, and her Team speaks very highly of her. I don't think words can convey how grateful we are for Autumn Lodge and 5 stars just doesn't seem enough for such an outstanding service.

Reply from Nicky Hunt, Manager at Autumn Lodge

Thank you so much for a lovely review of Autumn Lodge, we strive to maintain as high standards as we can.
It has been a pleasure getting to know your wonderful father and both you and your sister.
I will pass on these lovely comments to my staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum only got to stay three months at Autumn Lodge before she passed away but she loved it there, I wish we had got her in sooner. I cannot give enough praise to the manager and her amazing team for the care they give to all their residents, so much so that two of the staff even came to Mum's funeral
which was very touching. The building is a converted grand old house, Mum's room was enormous with beautiful big windows and high ceilings, she adored it. It is an unpretentious establishment that is informal and friendly, with two dogs waddling around and a good kitchen which works hard to tailor the food to each resident. Mum loved all the activities in the lounge or just sitting in the garden in the sunshine nattering away. It was such an enormous relief to the family to know that she was somewhere where she felt safe and cared for when she could no longer cope at home. I can't rate Autumn Lodge highly enough, it's not flashy, just homely and full of love.

Reply from Nicky Hunt, Manager at Autumn Lodge

Wow, what a lovely review from an equally lovely family. We are so sad that we didn't get to have your lovely mother with us long term but she made a massive impact on all the staff equally in the home and she is sadly missed. I cannot thank you enough for taking the time still in what I am sure is a very tough time for you all as a family, it really does mean a lot to me and my team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Autumn Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Autumn Lodge is calculated as follows: ( (197 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 214 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Autumn Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 May 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (2)

No image found

Nicola Hunt

Job Title: Care home Manager

Joined: 2010

I have been managing Autumn Lodge since March 2010
I hold an NVQ level 2, 3, 4 and the RMA I am also a qualified assessor.
I love my job and believe in creating a home from home environment for the service users coming to live with us.


No image found

Cathy Blunt

Job Title: Deputy Manager

Joined: 1996

I am employed at Autumn Lodge as the Deputy Manager.
I have been employed at Autumn Lodge since 1996.
I hold an NVQ level 3, I am passionate about my job and strive to deliver the best care to the residents that come to live at Autumn Lodge.


Frequently Asked Questions about Autumn Lodge

What types of Care is Autumn Lodge registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Autumn Lodge provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Autumn Lodge have?

There are 17 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Autumn Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Autumn Lodge to the centre of Bognor Regis?

0.6 mile(s) as the crow flies, distance by road may be significantly further.