Autumn Lodge

172 Aldwick Road, Bognor Regis PO21 2YQ
Submit a Review
9.9 56 Reviews
  • Autumn Lodge, Bognor Regis
Autumn Lodge is one of the few remaining small private residential care homes in the area. The home is long-established, having a stable and well-trained staff and management team which provides consistency and quality of care, often lost in the large establishments.

The home is well-located with easy parking. All rooms are en-suite, decorated and furnished to a high standard. There has been continual investment into the home to improve and update it and this is reflected in the ambience and appearance of the surroundings.

Activities play an important role in the home and there is a strong community spirit amongst the residents.

There is a pleasant garden to the rear of the property with a large outdoor summer house.

The home has Wi-Fi access and a portal pad to initiate video calling for residents.

The home has a wheelchair access vehicle.

Autumn Lodge welcomes you for a lunch or a trial stay.

Show Autumn Lodge on the Map

Care Provided by Autumn Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Autumn lodge ltd
  • Person in charge
  • Nicola Hunt (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Autumn Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £975 – £1,100
    • Self-Funded Residential Dementia Care £1,000 – £1,050
    • RESPITE Self-Funded Residential Care £950 – £975
    • RESPITE Self-Funded Residential Dementia Care £975 – £1,000

  • FEE CAN VARY ON LEVEL OF CARE AND ROOM
  • (these prices are only a guideline, please contact Autumn Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home excepts visitors with no restrictions


  • Parking

  • A large car park at the front of the home


Autumn Lodge Reviews (56)

Total of 56, showing 21-40
9.9

Autumn Lodge has a Review Score of 9.9 (9.911) out of 10, based on 18 reviews in the last 2 years. Over all time Autumn Lodge has 56 reviews.

Overall Experience

  • 48
  • 8
  • 0
  • 0
  • 0

Date Published

56
4
11
18
38

Review from Elizabeth T (Daughter of Resident) published on 28 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, aged 92 years, came to Autumn Lodge for two weeks of respite care whilst I took a holiday - she has never been to a home before. The staff made her very welcome. The home is comfortable and clean, and the food was pleasant and plentiful. A proper home from home. My mum has been talking about
her holiday and what a great time she had and hopes she can return again.

Reply from Nicky Hunt, Manager at Autumn Lodge

Thank you so much for your kind words - much appreciated, and we would love to welcome your mother back again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Daughter of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum receives at Autumn Lodge. The staff are always very kind and helpful, they want the best for all residents. The home is a lovely homely place and activities are available for residents to join in if they want to.

Reply from Nicky Hunt, Manager at Autumn Lodge

Thank you so much for your kind words, we always strive to do the best for every resident in the home, and it's nice to read that we are meeting the targets that we have set.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael C (Son of Resident) published on 17 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I searched CQC reviews before placing my Mum at Autumn Lodge 2 years ago. During her stay Mum has been very happy with all aspects of the home's care and activities. My father died of dementia 5 years ago in another care home where he was very unhappy - it's such a shame that my Mum didn't hear about
Autumn Lodge back then, which would have improved his end of life had he been accepted. I live 3 hours away from Bognor and try to visit my Mum every month but this is not always possible. Each time I visit the staff are always friendly and helpful, especially during the Covid months. I can't praise highly enough the management and her team of dedicated carers, they all deserve my sincere thanks and respect. To know your mother is in such good hands and where nothing is too much trouble for the staff is a blessing, giving peace of mind to relatives. I would highly recommend Autumn Lodge and am so pleased that Mum got to spend her final days there. Kindness is everything.

Reply from Nicky Hunt, Manager at Autumn Lodge

Dear Michael, thank you for such a lovely review, it has been a pleasure looking after your mother and I am glad I got the chance to speak at her funeral.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C J (Daughter of Resident) published on 14 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Being one of eight siblings it can’t be easy for Autumn Lodge to deal with questions/queries from us all, but they do and do it well. Our mum has now been diagnosed as “end of life” and the care and comfort Autumn Lodge are showing for her is excellent. Cannot speak highly enough about Autumn Lodge
staff, compassion, empathy, and dignity in the handling of our mum. Management set a good example to staff.

Reply from Nicky Hunt, Manager at Autumn Lodge

Lovely review, is always a pleasure to see you in for visiting and the support that you have provided to us here over the years.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H M (Son of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Autumn Lodge is a well-run small family-friendly care home. The manager and deputy manager are excellent and very approachable as are all staff. They are very supportive of residents and their families in these covid times. The manager and staff deal with any issues relating to mum in an open and honest
way, and I am kept fully up to date when issues arise discussing them with me before any action is taken. The manager ensures staff are kept up to date on the latest issues and best practices. I am very pleased mum is living at Autumn Lodge and have no concerns so am more than happy to recommend it.

Reply from Nicky Hunt, Manager at Autumn Lodge

Always been such a pleasure to see you for visits with your mum, thank you for a thoughtful review it is always appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D D (Son of Resident) published on 9 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and caring team many of which are still working at the care home from the days when my Dad was a resident. Mum is being well looked after and settled. Kept well informed during the covid period and every effort was taken to support access when allowed.

Reply from Nicky Hunt, Manager at Autumn Lodge

Lovely review, pleasure looking after both your mother and father.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Max M (Son of Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my Mum came to Autumn Lodge approximately 15 months ago she was extremely poorly and in low spirits. The reverse is now the case, she is now happy, healthy, and feels loved, and in this respect, Autumn Lodge's care for her has been second to none. I am very much aware that Autumn Lodge is a residential
home and not a nursing home yet it seems to me that everyone there has individual needs and caring obviously became so much more difficult to implement during the pandemic but the staff and management there have all been truly remarkable during these very difficult COVID months. Personally, I can't praise these people enough, I brought a much-loved member of my family to them under the most difficult circumstances, they gave us both help, kindness, and hope and most importantly they gave Mum a caring home and against all the odds - the chance to be happy again. I will always be grateful for the contentment I regularly see in my Mum.

Reply from Nicky Hunt, Manager at Autumn Lodge

It has been such a delight to see how much your mother has progressed in the home, I think the highlight for me was seeing the pictures of you both on the Bognor Eye, who would have thought when she first came in that she would be able to do that, we have played our part but the love and devotion that you show her daily I believe is really what keeps her going. Thank you for a lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian M (Son of Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother's health has been deteriorating for the last few months which has required almost constant care from the Management and staff at Autumn Lodge. The consideration and compassion shown to Mother, myself, and my siblings appears to know no bounds. As a family we consider ourselves so very fortunate
to have chosen Autumn Lodge for Mother once it was realised she was no longer able to look after herself.

Reply from Nicky Hunt, Manager at Autumn Lodge

Lovely kind feedback as always, it has been our pleasure to get to know all of you over the years.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B A (Daughter of Resident) published on 7 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum made the huge decision to move to a care home, as she has a macular condition and is almost blind. She was finding everyday tasks on her own a real challenge. We contacted Autumn Lodge for a virtual tour. A member of staff showed me around and answered all my questions. I was then able to look around
in person following all the covid precautions. The manager was so efficient, friendly, and professional but very approachable. Mum was offered a beautiful ground floor, en suite room with patio doors straight out into the garden, which was important to mum as she had always spent many happy hours pottering and sitting in her own garden. Nothing is too much trouble for any of the staff, they have all made mum's transition so happy and anxiety-free with their caring approach. She has made new friends and loves to join in all the activities or entertainment. It is so reassuring knowing mum is being looked after so well. Thank you, Autumn Lodge.

Reply from Nicky Hunt, Manager at Autumn Lodge

What a lovely review, I cannot thank you enough for such kind words. I am glad we have been able to help make the decision to move into a care home so much easier for her.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheila L (Friend of Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been so happy at Autumn Lodge. We did not think he would have been here now, he was in such a poorly state when he went into this home. All the staff are complete angels. So caring. The home has no smells about it, only the wonderful variety of food on offer, what a choice they have. They
have had no covid in the home and the safety of the residents is so important to the management and staff. They have different little clubs for the residents and lots of entertainment going on. A lot of stress taken from me, angels all of them.

Reply from Nicky Hunt, Manager at Autumn Lodge

What a wonderful review much appreciated. We always strive to do the best for all our residents especially in these trying times.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C S (Daughter of Resident) published on 20 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a very caring and homely residence.
The pandemic has brought many challenges for all, with extra emphasis on those working within the elderly care sector. I have felt very confident that management and staff have dealt with the difficulties admirably. Swift lockdown measure put in place and
regular updates have helped to alleviate any concerns.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A P (Son of Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the covid crisis, the staff at Autumn Lodge have been very supportive, and the standard of care has been excellent in difficult circumstances.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J A (Son of Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, caring environment in which my mum can relax and feel safe. Staff are extremely friendly and helpful, with plenty of activities to entertain all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marie S (Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having put myself into Autumn Lodge for a little TLC as I was finding things really difficult, due to my balance etc, it was like being in a great hotel. The staff could not have been kinder and nothing was too much trouble. The food was great! The only downside for me personally was most of the residents
were suffering from short term memory loss, or dementia, so it was not easy to be able to have a chat to anyone, except the lovely staff, who I soon realised were extremely busy. A great experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Daughter of Resident) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management responsive and helpful, staff very caring. Rooms always clean and tidy, Mother always well presented i.e., clean clothes, hair brushed and styled. Home is warm and food always on time and well coomd and good quality. Activities could be more varied on a daily basis - perhaps those more able
getting more small group time with different activity coordinators. On the whole a safe environment for my Mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Son of Resident) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in this home for nearly two years and I have no complaints. He is well looked after and the staff are caring. I think his quality of life hs improved over his time at Autumn Lodge even though he is now becoming frail.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela C (Daughter of Resident) published on 20 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Autumn Lodge for respite and said she enjoyed her stay with them and would recommend anyone that was looking for a home to stay in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John D (Son of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Living so far away it is a blessing to me to know that my mother is in such dedicated, caring hands. Having spent the last eight days going in and out of Autumn Lodge at different times of the day I can honestly say that my mother could not be treated any better. Every day she is dressed in nice clean
clothes and you can tell that they really care about her. From the senior management to the nice lady who brings in the laundry, they always make sure her needs are met and go beyond what I would have expected. Having met so many of the staff and witnessed my mother's daily experience, I can honestly say that she is in a wonderful, caring home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally-Ann E (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-run care home with the welfare of the residents is of a high standard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gill M (Daughter of Resident) published on 12 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are caring and kind. Would be better if more staff were in on the weekends and afternoons.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Autumn Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Autumn Lodge is calculated as follows: ( (197 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 214 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Autumn Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

No image found

Nicola Hunt

Job Title: Care home Manager

Joined: 2010

I have been managing Autumn Lodge since March 2010
I hold an NVQ level 2, 3, 4 and the RMA I am also a qualified assessor.
I love my job and believe in creating a home from home environment for the service users coming to live with us.


No image found

Cathy Blunt

Job Title: Deputy Manager

Joined: 1996

I am employed at Autumn Lodge as the Deputy Manager.
I have been employed at Autumn Lodge since 1996.
I hold an NVQ level 3, I am passionate about my job and strive to deliver the best care to the residents that come to live at Autumn Lodge.