Autumn Lodge

172 Aldwick Road, Bognor Regis PO21 2YQ
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9.9 56 Reviews
  • Autumn Lodge, Bognor Regis
Autumn Lodge is one of the few remaining small private residential care homes in the area. The home is long-established, having a stable and well-trained staff and management team which provides consistency and quality of care, often lost in the large establishments.

The home is well-located with easy parking. All rooms are en-suite, decorated and furnished to a high standard. There has been continual investment into the home to improve and update it and this is reflected in the ambience and appearance of the surroundings.

Activities play an important role in the home and there is a strong community spirit amongst the residents.

There is a pleasant garden to the rear of the property with a large outdoor summer house.

The home has Wi-Fi access and a portal pad to initiate video calling for residents.

The home has a wheelchair access vehicle.

Autumn Lodge welcomes you for a lunch or a trial stay.

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Care Provided by Autumn Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Autumn lodge ltd
  • Person in charge
  • Nicola Hunt (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Autumn Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £975 – £1,100
    • Self-Funded Residential Dementia Care £1,000 – £1,050
    • RESPITE Self-Funded Residential Care £950 – £975
    • RESPITE Self-Funded Residential Dementia Care £975 – £1,000

  • FEE CAN VARY ON LEVEL OF CARE AND ROOM
  • (these prices are only a guideline, please contact Autumn Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home excepts visitors with no restrictions


  • Parking

  • A large car park at the front of the home


Autumn Lodge Reviews (56)

Total of 56, showing 41-56
9.9

Autumn Lodge has a Review Score of 9.9 (9.911) out of 10, based on 18 reviews in the last 2 years. Over all time Autumn Lodge has 56 reviews.

Overall Experience

  • 48
  • 8
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Date Published

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38

Review from Elaine N (Daughter of Resident) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home.
Extremely well managed.
Communication between home and families is very good.
Increased activities have been popular and received well by residents.
'Big events' such as The Royal Wedding, Wimbledon and The World Cup were made into special events for residents.
Great food.
Residents well cared for.

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Review from W M (Son of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A clean and happy home with considerate management and staff.

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Review from Janet R (Daughter of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Autumn Lodge is very comfortable and happy environment. I am happy that my father is well cared for and is safe, well fed and comfortable. I would happily recommend this lovely home.

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Review from Dave W (Relative of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly relative (97) who died in October 2017 was in Autumn Lodge for more than 3 years.
Though sometimes, quite difficult she was treated with care and kindness. Her room was always clean and the food was always on time and good.
Staff are well trained and managed.

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Review from S G (Resident) assisted by family/friend published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service I receive is very good. I cannot find any faults or room for improvement in the care I receive. I find all the staff ready to help and nothing is too much trouble for them.

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Review from C T P (Resident) assisted by family/friend published on 28 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Autumn Lodge is a small, friendly Home. It is a home from home, care staff are very kind and the food is excellent.
We can join in activities if we wish, we feel safe and cared for.
Our visitors are welcomed at any time and nothing is too much trouble.

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Review from A P (Son of Resident) published on 28 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum and Dad have a lovely bright room, food is excellent. They are cared for as individuals and I feel their needs are met.
Staff are friendly and there seems to be a happy working environment.

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Review from John G (Friend of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend and neighbour a widow with no family was very sociable but lonely, forgetful and in denial about her (in)ability to cope. After choosing Autumn Lodge from the six care homes we visited she reluctantly agreed to go for a week while we went on holiday. We had been checking on her 2 -3 times
a day. When we returned she was fresh, happy and never mentioned going home. I visit her weekly. She loves the staff they, in turn, love her always treating her with respect, consideration and sympathy in her increasing frailty. Now in "end of life care" she is calm and peaceful. One could not ask for more.

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Review from Harold W (Resident) assisted by family/friend published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every day I visit my wife and I am treated with respect, honesty and I feel loved by all that work within this care home. I am treated to dinner daily and I am invited to attend all activities that take place there.
All the staff from the manager to the cleaners, care staff and chef treat me extremely
well.

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Review from B J (Friend of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Never a problem only a solution, with all of the staff that work there. Things are never left as soon as a problem arises the solution is found. Polite, friendly and a very happy place to reside.

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Review from Roy L (Brother of Resident) published on 14 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found the home well run, the staff caring, and the environment very homely.

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Review from Jackie & Alan (Daughter of Resident) published on 2 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of our mothers are in Autumn Lodge one has been there for three years the other for three months. As you can tell we were more than happy with the care so had no hesitation in placing my mother in their care now that the need has arisen. The staff from manager to carers, cleaners and cooks have
shown great kindness and respect for both our mothers. The home is always spotlessly clean, the food is excellent and residents are always able to choose an alternative if the main meal does not suit. There is a good range of activities which they love. We are always warmly welcomed and feel happy to leave our parents in their care.

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Review from David W (Cousin of Resident) published on 18 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleased with the home, always warm and clean. My cousin is not an easy lady to get on with bit all the staff treat her with respect and understanding. After a two and half hour drive to visit I am always offered tea and sometimes a meal. Very pleased with the care she is given.

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Review from Roger (Son of Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the home to be very caring and keep me fully informed regarding my mother's well-being and I would if asked recommend this home to anyone!

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Review from Anne M (Daughter of Resident) published on 4 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I give full praise and thanks to all the team at Autumn Lodge, especially to the Manager and Assistant Manager for the excellent management of the care home. My father was a resident for over three years and he continually told everyone how happy, contented and well looked after he was. The staff
were always very kind and caring and always with a smile. Nothing was too much trouble and whenever I visited, always unannounced, I was always made to feel very welcome and told I could help my self to tea and coffee and was offered a meal if I had wanted. The family could always call Autumn Lodge and get updates on Dad's well being and if he was unwell we knew that we would get an immediate call and, if necessary, the Doctor would be called. I would have no hesitation whatsoever in recommending Autumn Lodge and indeed, should I need the same care myself in the future, I would only be too happy to be a resident there. Best wishes for the future, well done and thank you Autumn Lodge!

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Review from Sue D (Daughter of Resident) published on 18 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Autumn Lodge is a 'home from home' atmosphere. It is always clean, tidy, comfortable, well maintained and supplies lovely home cooked meals. My father lived at Autumn Lodge for 3 and a half years during that time he was happy, well cared for, always clean and comfortable. His dignity and independence
encouraged and his individual needs catered for, all staff were kind, respectful and caring. As the family we were welcomed at any time, kept fully up to date with his progress and were given good support and shown sympathy and kindness when it was needed most.

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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Autumn Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Autumn Lodge is calculated as follows: ( (197 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 214 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Autumn Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

No image found

Nicola Hunt

Job Title: Care home Manager

Joined: 2010

I have been managing Autumn Lodge since March 2010
I hold an NVQ level 2, 3, 4 and the RMA I am also a qualified assessor.
I love my job and believe in creating a home from home environment for the service users coming to live with us.


No image found

Cathy Blunt

Job Title: Deputy Manager

Joined: 1996

I am employed at Autumn Lodge as the Deputy Manager.
I have been employed at Autumn Lodge since 1996.
I hold an NVQ level 3, I am passionate about my job and strive to deliver the best care to the residents that come to live at Autumn Lodge.