Barlavington Manor Residential & Dementia Care Home & Assisted Living Village

Burton Park Road, Petworth GU28 0JS
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9.9 63 Reviews
  • Barlavington Manor Residential & Dementia Care Home & Assisted Living Village, Petworth
Family run, and awarded “Outstanding” by the CQC in October 2019 for how they respond to their residents' needs, Barlavington Manor offers residential, dementia and assisted living in an idyllic location in West Sussex.

As a leading care village in West Sussex, the whole team at Barlavington Manor work hard each day to create an environment where everybody feels at home, while getting the five star care they deserve. Their personalised care plans ensure that each resident receives the care and support they need, as well as getting the respect and dignity they are entitled to.

They seek to empower residents to live as independently as possible and make active choices in their own care, believing that care should be about enhancing their residents’ lives, not just prolonging them.

With gorgeous landscaped gardens, beehives, kitchen garden, seasonal food menus and an imaginative and engaging activities schedule, it is clear to see why they have such a good reputation in the local community.

Visits from loved ones are always welcome any time and there are no restrictions. Building close relationships with family and loved ones is very much at the heart of who they are.

During their last inspection, the local community nurse summarised her opinion of Barlavington manor saying “they are brilliant”.

Care Provided by Barlavington Manor Residential & Dementia Care Home & Assisted Living Village

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 57 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Owner
  • Realmpark Healthcare
  • Person in charge
  • Lisa Whitton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barlavington Manor Residential & Dementia Care Home & Assisted Living Village Reviews (63)

Total of 63, showing 1-20
9.9

Barlavington Manor Residential & Dementia Care Home & Assisted Living Village has a Review Score of 9.9 (9.936) out of 10, based on 17 reviews in the last 2 years. Over all time Barlavington Manor Residential & Dementia Care Home & Assisted Living Village has 63 reviews.

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Barlavington is a wonderful home, my father has been really happy and settled quickly here. He recently celebrated his 100th birthday, and the staff were fantastic. The home is located in very pretty surroundings and grounds. It feels like every bedroom has a wonderful view. The property has lots of
character, but at the same time all the facilities are modern and the food all freshly cooked by the chefs. The team even baked my father a cake specially on his birthday. There is lots of parking, easy access, and very relaxed visitation rules, so you really feel like you can come and go as you please, and are always made to feel welcome, being greeted by smiles.

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Overall Experience  Overall Experience 5.0 out of 5

Barlavington Manor has always been a special place for my father and our family. Our mother was in the care home a few years back, so we have had a long standing relationship with them. When the time came for us to admit my father, we did not consider anywhere else. It was lovely that there were so
many familiar faces for him, and he was welcomed with open arms. We also love the fact that they are very flexible with visits, and you never feel like you are overstaying your welcome. It is so nice to be able to pop in for a cup of tea, or take him out for the day. In this day and age, it should not be taken for granted to be treated like an individual.

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Overall Experience  Overall Experience 5.0 out of 5

We get to see a fair few care homes due to our friends reaching that stage in their lives, but I have to say that Barlavington Manor Residential & Dementia Care Home & Assisted Living Village very much stands out. We have always been impressed by the warm welcome, the smiles, and the staffing team as
a whole. The grounds are sublime, and whenever we see meals being served, they always look fresh and delicious. It's very nice to see that there is very much an open door policy when it comes to visits for residents from their family and friends. We have even seen some pets visiting.

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Overall Experience  Overall Experience 5.0 out of 5

My brother has been very happy at Barlavington Manor since he arrived. The care home came recommended and has a very good reputation in the local community. Wonderful ground and sweeping views throughout. A truly delightful place to spend time.

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Overall Experience  Overall Experience 5.0 out of 5

My mother resides at this wonderful care home. She receives outstanding care and is shown such warmth, love, support and dignity by all those involved.
The home is clean and the food and entertainment are excellent too.
When I visit my mother, I can clearly see she is happy and content with the
bond and trust she has with all her care team. This makes me confident that my mother receives the highest level of care.
I know when I leave my mother at Barlavington Manor Residential & Dementia Care Home & Assisted Living Village that she is looked after with exceptional care and is in safe hands, this fills me with such comfort and peace.
I know my mother is in the best place, I couldn't wish or ask for more.
We are so lucky to have found this incredible home.

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Overall Experience  Overall Experience 5.0 out of 5

I was very apprehensive about admitting my wife into a care home when it became obvious that I was unable to care for her myself at home. I needn't have worried as after taking her to Barlavington Manor Residential & Dementia Care Home & Assisted Living Village to be cared for, I could see she was in
safe hands. The staff are very compassionate, caring and loving towards their residents who are constantly watched all the time and their needs dealt with immediately. I can't praise them enough.

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Overall Experience  Overall Experience 5.0 out of 5

My grandad is a resident at Barlavington Manor Residential & Dementia Care Home & Assisted Living Village and overall, we've been very pleased with the care he has received. The staff are friendly, attentive and genuinely care about the residents.
The home is clean and well-maintained with a comfortable
and welcoming atmosphere. There's a good balance of activities available to keep residents engaged, which my grandad has appreciated.
We've found the team to be approachable and supportive whenever we've had any questions. It's reassuring to know he's in a safe and caring environment.

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Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident of the Barlavington Dementia Unit for the past 3 years. My wife and I are so grateful for the care and support she receives from the wonderful staff who always go the extra mile to meet the needs of every individual. There is always an upbeat and happy atmosphere whenever
we visit and a number of activities happen daily. The home is always immaculately clean, tidy and organised.
I am so grateful for the care and attention my sister receives at Barlavington. Thank you to all the team.

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Overall Experience  Overall Experience 5.0 out of 5

My father has now been a resident in the dementia unit of this home for five months and I cannot express how delighted we are for his care and well-being since his arrival. The decision to leave the family home, as many know is such a hard one for all concerned and I can truly say Barlavington have
been there for everyone, every step of the way. Every member of staff is kind and considerate to each individual needs. I know my father's care is in safe hands.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Barlavington Manor Residential & Dementia Care Home & Assisted Living Village is a wonderful place that really does feel unique. My mother spent three and a half wonderful years there and I only have good things to say. The staff, environment, gardens, food and activities are all top-notch. You can
really see that everyone goes out of their way to make the residents feel cared for.

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Overall Experience  Overall Experience 5.0 out of 5

It was almost two years ago today that we discovered that my mother was not coping well at home. She had had a couple of falls and it was clear she was finding it harder and harder to take care of herself. Since she came to Barlavington Manor Residential & Dementia Care Home & Assisted Living Village,
she was like a different person. For my sister and I, it was a huge weight taken off our shoulders. Everyone has been amazing and she adores the setting, food and activities.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been staying at Barlavington Manor for a period of 16 months. Over this time period she has flourished and rebuilt her confidence after my father passed away. She is treated with love and kindness, and the team are wonderful across the board. The location and setting is absolutely stunning
and cannot be beaten.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has always been very happy at Barlavington. It fills us with a lot of reassurance that she is in good hands, especially since we are based overseas. Whenever we come and visit, we are greeted by lovely staff, and Mum always sings their praises. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Following a fall where my wife sustained a broken hip and was admitted to hospital, I am happy she is now back in Barlavington receiving dedicated care from exceptional staff. I thank all the staff for their support and kindness during this period.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident of Barlavington as Alzheimer's made it impossible for her to live unaided. We looked for a care home that shared our values. I liked the Barlavington team on my first visit. The team is friendly, professional, and understanding. The care home is very well organised, and immaculately
clean. The residents are comfortable and reassured by set routines and are encouraged to participate in the numerous activities that are organized to provide stimulus. We decided on a respite stay and the Barlavington team was really supportive of the transition. Mum settled in and we knew this care home was the right permanent decision. Mum's Alzheimer's has progressed so she has moved into the dementia wing. All the team are really wonderful; they are caring, respectful, and know the needs of each of their residents. As a regular and random visitor, I see that nothing is too much trouble to ensure each resident is safe, clean, and stimulated whatever their dementia condition.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Barlavington Manor for fourteen months, initially in residential, but very soon after moving in we were advised that she would be better provided for and happier within the Dementia Unit. I was initially unsure, but it proved to be the right decision and my mother is
very happy and contented. The level of care is exemplary; the carers are so patient, so kind and indeed loving towards the residents, and from what I observe they treat all residents with equal care and attention - although their individual needs differ. The activities coordinator does a great job in facilitating both relevant and clearly enjoyable activities and visiting family members are both encouraged and warmly welcomed. The staff bring as many of the residents together in the main room during the day and the atmosphere and spirit engendered is wonderful. The home is kept spotlessly clean and tidy at all times, both communal areas and bedrooms. I cannot recommend Barlavington highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

Following the passing of our mother in 2021, it became apparent that care and support would be required for my father and we started looking for alternative accommodation with appropriate care locally in West Sussex.
Several local authority homes were viewed and purchasing a flat with warden support
was considered.
We eventually found a wonderful two-bedroom bungalow with assisted living at Barlavington Court, Barlavington Manor Residential & Dementia Care Home & Assisted Living Village.
My father has spent two wonderful years there.
In January 2023, my father had a serious fall in the bungalow and was hospitalised.
On return to Barlavington, it was recommended that he move into the main house to recover and where 24/7 support could be provided; he remains in the house today.
I cannot praise the staff enough for their dedication, professionalism, care and compassion for all the residents in Barlavington. The accommodation and facilities are second to none.
This facility is highly recommended, well done Barlavington.

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Overall Experience  Overall Experience 5.0 out of 5

Whenever we went to visit granny she seemed very happy and comfortable. She made a lot of friends with both the residents and the staff. Granny always lived in the area, so it was so nice that she did not have to go far. It was very reassuring to all of us that we could visit her whenever we wanted,
and that we felt she was in the best place to accommodate her needs. We did originally start with home care, but we found that she had become very isolated. When we moved her to Barlavington Manor she started smiling again which was so heartwarming to see.

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Overall Experience  Overall Experience 5.0 out of 5

My father spent 2 years at Barlavington Manor and we have nothing but good things to say about the premises and the team. We were recommended them by the local doctors' surgery and they have a great reputation in the surrounding area. Each resident is very much treated as an individual and with immense
respect. We are just so delighted that my father's final years were spent here. We will very much miss the manager and everyone that we built close relationships with while dad was with them. We wish you all the best.

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Overall Experience  Overall Experience 5.0 out of 5

The most tranquil, peaceful and glorious place, with fantastic activities and beautiful surroundings. Such friendly and accommodating staff. The manager made a very positive impression on us. You can tell Barlavington Manor is well run. It was very hard for us to make the decision to put Mum in a care
home, and we looked at so many. As a family, we were so happy with our decision. Thank you to the whole staffing team.

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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Barlavington Manor Residential & Dementia Care Home & Assisted Living Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.936 for Barlavington Manor Residential & Dementia Care Home & Assisted Living Village is calculated as follows: ( (190 Excellents x 5) + (13 Goods x 4) ) ÷ 203 Ratings = 4.936

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barlavington Manor Residential & Dementia Care Home & Assisted Living Village is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Oct 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Barlavington Manor Residential & Dementia Care Home & Assisted Living Village

What types of Care is Barlavington Manor Residential & Dementia Care Home & Assisted Living Village registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barlavington Manor Residential & Dementia Care Home & Assisted Living Village provide?

Convalescent Care, Physiotherapy, Sheltered Housing, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Barlavington Manor Residential & Dementia Care Home & Assisted Living Village have?

There are 57 Single Rooms.

What are the Facilities & Services at Barlavington Manor Residential & Dementia Care Home & Assisted Living Village?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barlavington Manor Residential & Dementia Care Home & Assisted Living Village to the centre of Petworth?

1.9 mile(s) as the crow flies, distance by road may be significantly further.