Byway House Care Home

1 The Byway, Middleton-on-Sea, Bognor Regis PO22 6DR
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9.3 27 Reviews
  • Byway House Care Home, Bognor Regis
Staff at Byway House have a wide experience of caring for and meeting the needs of older people. Staff have been trained to provide high-quality care and are all committed to ensuring residents receive the best care possible.

The home has a light and airy sitting room overlooking the garden for residents to spend time in. All bedrooms are fitted with en-suite facilities. The home is close to the sea and also has a wide range of in-house activities to ensure residents can stay active and stimulated.

Nutritional and tasty meals are freshly prepared each day by the home’s chef.

The Care Quality Commission rated the care home 'Good' in all categories in April 2020.

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Care Provided by Byway House Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 18 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Erin Crisp (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Byway House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,400
    • RESPITE Self-Funded Residential Care £1,150 – £1,400

  • Byway House also offer day respite


    Day care rate
    £75 includes care and lunch.
    £80 includes care, lunch, and supper.
    £85 includes care, lunch, supper, and bath/shower.
  • (these prices are only a guideline, please contact Byway House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Viewing can be arranged by appointment by calling the main carehome number or email or via the home's website - Contact page.


  • Parking

  • Onsite visitor parking available.


Byway House Care Home Reviews (27)

Total of 27, showing 21-27
9.3

Byway House Care Home has a Review Score of 9.3 (9.345) out of 10, based on 5 reviews in the last 2 years. Over all time Byway House Care Home has 27 reviews.

Overall Experience

  • 23
  • 4
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Date Published

27
4
5
5
22

Review from Jan B (Friend of Resident) published on 7 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is comfortable and welcoming always spotlessly clean with light and airy rooms. Food is of excellent quality catering for all tastes and diets. Staff have genuine interests in all residents, have time to listen to residents helping then to overcome their fears worries and problems. They show
so much respect and consideration for their feelings, nothing is too much bother. The staff encourage residents to be as independent as possible but there is always a helping hand. Residents feel happy and secure.

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Review from Vicky (Daughter of Resident) published on 16 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for a year during which time her health had deteriorated significantly but she is a lively minded 96 year old, discerning and very aware of modern life. The permanent staff are excellent and do their utmost to treat residents as individuals. They have accompanied my mother
on several hospital and optician visits and strive hard to help with all medical matters. The standards of the home and garden are generally excellent. Our only complaints are that the radiator in her room does not work and the curtains could be thicker.

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Review from Patricia H (Daughter of Resident) published on 22 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and very easy to approach and discuss any issues with. The house is always spotlessly clean and you are always made to feel welcome. They are always very attentive to my father and monitor him well and they are not afraid to cajole him if the need arises to ensure he maintains
his health. I have tried to get short shrift but the staff have more success. The food is excellent and they cater for my father's personal requirements and always ask what he would like to eat. Any problems a Doctor is promptly called to ensure care is maintained.

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Review from Anne M (Friend of Resident) published on 16 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend in Byway House about twice a week. I find the carers live up to their title very well and with a sense of humour and fun. The food is excellent - the cakes are wonderful. During my visits I'm always made welcome and offered a drink and often cake. The rooms are pleasant and there's
lots of areas in which to sit out on sunny days in their lovely garden.

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Review from Erica E (Daughter of Resident) published on 8 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Byway House care home is an exceptional care home. It is always clean and the accommodation for the residents is as it was their own homes. Bedrooms beautifully decorated all with en-suite facilities. The staff are caring yet extremely courteous. The food is very good and plenty of choice. The activities
always seem varied and interesting. I would not hesitate to recommend it.

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Review from Rosemary C (Resident) published on 5 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my home. I am very well cared for am warm comfortable in my room. Choice of food served attractively in dining room or bedroom. Wine/sherry provided daily. Clean towels daily washing garments done. Both or shower as you require some weekly entertainment e.g quizzes, music, painting sessions,
exercises and gardening. Help with hospital appointments regular daily pill distribution by nursing staff. Friendly caring staff. I am able to be sufficiently independent to state what I require and to obtain it and have my requests considered and supplied. Visitors are always made welcome with refreshments. A happy home.

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Review from Lesley R (Resident) published on 29 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I settled into this home very soon after I arrived and I am very happy here.

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Current Review Score: 9.3 (9.345)

Overview of Review Score

The Review Score of 9.3 (9.345) out of 10 for Byway House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Byway House Care Home is calculated as follows: ( (50 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 58 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Byway House Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Erin

Erin Crisp

Job Title: Registered Manager

Joined: 2016

I’ve worked in care for 18 years, caring for children, adults with learning disabilities, and the elderly.


I joined Byway House in 2016 as a night shift worker. Since joining, I’ve held several care positions, including head of care, deputy and now registered manager. I hold two NVQ qualifications, including a level 5 in leadership and management. I am committed to providing a high standard of care to all residents and their loved ones. At Byway House, we value all our staff members and encourage them to further their qualifications, knowledge, and skills to provide the highest level of care. We strive to be a home from home for our residents and care for them with love, dignity, and respect.


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Emma Barlow

Job Title: Deputy Manager

Joined: 2014

I joined the Byway team in 2014. I have over twenty years’ experience in care including management roles. I hold my level 5 NVQ in management and social care and am trained in many areas including health and social care, safeguarding, dementia care, mental capacity act and the deprivation of liberties. I am passionate about exceptional levels of care Provided here at Byway. I strive to make sure we’re getting it right for all our residents, empowering our team and residents with our values of love compassion and respect.


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Diana James

Job Title: Head of care - Days

Joined: 1987

I have over 30 years’ service at Byway House, I left management to take on the role of Head of Care. I hold many qualifications including my NVQ level 3 in health and social care. I am the champion of nutrition and hydration which I am very passionate about and has earned me my nick name… Mrs Hydrator. I am also champion of medication and continence care.


There has been many changes over the years, but Byway House continues to flourish and remains an exceptional home with amazing management and staff.