Avon Manor

50 Manor Road, Worthing BN11 4SH
Submit a Review
9.9 66 Reviews
  • Avon Manor, Worthing
Avon Manor is part of the Cobham Care Group whose first home, Avon House, was one of the first care homes in the area to specialise in Dementia Care. Avon Manor is a detached Victorian mansion situated in a pleasant and quiet residential area with adjacent parking and easy access to public transport. It is also only a short walk to Worthing town centre and the seafront.

The Cobham Care philosophy is that every resident is an individual - individuals’ needs change and therefore need to be continually addressed. In order to achieve this at Avon Manor, information about a resident’s life and loved ones is gathered from relatives soon after admission. This allows the carers to better understand the individual and treat them with a greater degree of sensitivity and understanding. They pride themselves on the friendly, caring and homely atmosphere they provide. Where the residents are encouraged to lead an active, dignified and independent life.

Avon Manor employs 30 care staff who are selected for their kindness, patience and their ability to care for people with dementia. All staff are provided with training in first aid, manual handling, understanding dementia, safeguarding vulnerable adults and other relevant subjects.

28 residents are accommodated in single rooms across three floors - many of which have en-suite facilities. Whilst every room is fully furnished, Avon Manor are pleased to accommodate any personal belongings a resident may wish to bring. All of the living areas are comfortably furnished, especially the three ground floor lounges - one of which is specifically for those seeking peace and quiet.

Please feel free to contact Avon Manor and the Registered Manager would be more than happy to answer any questions you may have. She would also like to invite you to look around Avon Manor at any time to see for yourself what the home has to offer.

Show Avon Manor on the Map

Care Provided by Avon Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lisa Moulding (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Avon Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,750 – £1,850
    • RESPITE Self-Funded Residential Dementia Care £1,750 – £1,850
  • (these prices are only a guideline, please contact Avon Manor to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please get in touch to arrange a visit at Avon Manor.


  • Parking

  • A car park is located adjacent to the care home.


Avon Manor Reviews (66)

Total of 66, showing 41-60
9.9

Avon Manor has a Review Score of 9.9 (9.931) out of 10, based on 39 reviews in the last 2 years. Over all time Avon Manor has 66 reviews.

Overall Experience

  • 64
  • 2
  • 0
  • 0
  • 0

Date Published

66
12
16
39
27

Review from R F (Daughter of Resident) published on 2 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Avon Manor after her dementia deteriorated due to Covid. I am so impressed with the management and all the staff. They provide all Mum’s needs, and she is stimulated and entertained. They arrange for musicians, dancers and other entertainers to come in which the residents love.
They are very creative and always have a project on the go where they involve as many residents as possible.
When I visit Mum, everyone is so friendly, and the residents are so happy and able to go and do as they please (within reason). I certainly feel we struck lucky as it has such a lovely family atmosphere, and nothing is any trouble.
The care given is amazing, and the Manor is so clean. The food is wonderful and well presented.
Now that Covid restrictions are easier, families and friends are welcome to join in parties and events which have been so well organised and great fun.
Thank you all at Avon Manor; you are all super stars.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E H (Daughter-in-law of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was always very well looked after. She was always clean and tidy. Her room was clean and tidy. She was happy and we felt loved by the carers. There was always plenty of food and some great entertainment. I always recommend and praise Avon Manor to anyone who wants to listen.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie G (Niece of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so pleased that my Aunt is a resident at Avon Manor Care Home. This home is amazing they really do care. The activities and thought behind everything they do is superb. My Aunt is the happiest she has been in years and I feel so relieved that we as a family have found her a dementia home that she
can really live her life with the best of care. The manager and all the carers and staff are like family to my Aunt she loves them all. Thank you for all you do for her xxx

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Katie B (Granddaughter of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Avon Manor is the place to be. My family and I could not be better assured that my Grandma is in the best care possible, surrounded by people who truly love what they do. The activities are amazing and it is so lovely to see the residents engaging in them. Despite the dreadful illness, I know that my
Grandma is the happiest that she can be and that is thanks to the fabulous staff at Avon Manor. Thank you for all that you do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Annie A (Daughter of Resident) published on 4 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Truly feels like The House of Fun! The care and dedicated staff always welcoming. Their hard work during these difficult and testing times is greatly appreciated and reassuring. Daily activities and so many events giving all the residents plenty to do, staff included, always going that extra mile. We
couldn't ask for anything more.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen R (Daughter of Resident) published on 12 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has Alzheimer’s Disease and it was the hardest decision ever for her to live in a care home, never did we ever think we would not care for her ourselves particularly when I am a Nurse. She’s been at Avon Manor now for almost two years and is so happy and so are we. Myself and my sister are now daughters
again and not mum's carer. The staff at Avon Manor are amazing and there is just so much activity every day to meet everyone’s unique needs. Quite honestly, mum has a better social life than many of us! Going into Avon Manor is like going into another family member's home. It’s so endearing how well the residents get along together and how attentive the staff are. The residents are treated with the utmost dignity and respect, and the home is theirs. The home is welcoming as soon as you enter the front door, and as a relative, you feel and gain immediate trust and security. All staff from the domestic staff, the kitchen, the care staff and managers really are amazing. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara W (Daughter of Resident) published on 12 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was diagnosed with vascular dementia and Alzheimers a while ago and used to live alone until lockdown made her housebound. Unfortunately, this caused a crisis in her dementia and she became very confused and agitated. Luckily Avon Manor came to the rescue with a room and within a couple of weeks,
Mum was up and about and more like herself! The activities the staff do with the residents are so imaginative and involving everyone. The staff are just so caring and always polite and smiling and in return, the residents always seem to be having fun and enjoying life again! Love you all and thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lucy B (Daughter of Resident) published on 9 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Avon Manor for almost 2 years - within weeks of arriving Mum gained much-needed weight and had become very settled. There is room throughout the ground floor for residents to wander but also plenty of seating areas - great for families to sit privately should they choose. The residents
are kept busy with plenty of activities and 1-2-1 time. Individual needs are catered for e.g Mum can look after a therapy doll if she could do with some relaxation. The home has great links with the local GP and any health issues are addressed immediately. As a family we would like to thank every single employee of Avon Manor, it is a huge thing for us to entrust Mum into your care but we are able to do so with confidence due to your outstanding efforts.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maxwell A (Son of Resident) published on 2 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Avon Manor are all very professional and friendly. It is great to see my mother doing well in their care. They regularly run events and keep the residents entertained and there are pictures of them looking happy on social media. This has been a real touch during lockdown as we have been
unable to visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane L (Daughter of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent two and a half years at Avon Manor Care Home and we were extremely pleased that we chose the Home. She was so well looked after by all of the staff and the Manager is outstanding. It didn't take long for mum to settle into the Home and she started eating properly again and was very happy there.
There is a lovely atmosphere and lots of activities for the residents. Sadly mum passed away at Avon Manor but the end of life care from the staff was so kind and caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet H (Friend of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dear friend moved into Avon Manor 5 years ago at the relatively young age of 63 years. From the moment we first visited, we fell in love with the staff and the way all the residents are treated. We cannot speak highly enough of the pure dedication and total kindness here and we are so blessed that
her daughter discovered Avon Manor - she could not be cared for any more than she is. Thank you from the bottom of our hearts for looking after our precious friend of nearly 50 years. We love you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tom M (Son of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is truly remarkable. When faced with the horrendous situation of having to place a loved one in care, we took the decision very seriously, visiting many, many establishments. Avon Manor stood out for us. Do your homework, knock on doors, make those visits, then go to speak to the manager at
Avon Manor. Not the cheapest, but the loveliest environment we could wish for our mum. What more could you ask for? We could not be more grateful for the amazing job they do. Thank you to everyone who works there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Krysta C (Daughter of Resident) published on 6 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for three years now. I initially chose this home for her after viewing many in the area as the manager was so lovely, meals are cooked freshly, there are three lounges so plenty of room for the residents and for visiting, there are resident pets which I knew my mum would love
as her own, there are regular activities for the residents and the home is not overly large.
Over the years the manager, who is simply amazing (always going above and beyond her role for her residents and their families, please never leave) and all of the staff (also amazing and so hardworking and selfless) have loved my mum, treated her as if she was family and have looked after her so well.
The fact that my mum developed Dementia at such a young age is devastating but I feel reassured that she is in such safe hands with people who strive to keep her happy and as healthy as she can be.
I would recommend this home to anyone and I’m so thankful to all of the staff for everything they do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicholas P (Nephew of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Acon Manor dementia care home are the best. They ensure that all of the residents are happy and well looked after. I can highly recommend the manager and her team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian C (Son of Resident) published on 20 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum was a resident in Avon Manor from June 2015 to September of last year when she very sadly passed away. Words cannot express how grateful we are for the kindness, love and affection that the carers lavished upon her. Not to mention all the laughs. Mum had deteriorated cognitively and physically
with such speed in the year leading up to her residency but within a month she had improved immensely and settled in amazingly well. It's a testament to the management and staff that they have really struck that sweet spot of professionalism and homeliness. There were always plenty of activities and entertainment going on and Mum soon rediscovered her sense of fun and was always up for an afternoon boogie. I have absolutely no reservations in recommending this very special place to any relative's of prospective residents. You can be assured they will receive excellent care. Thank you for looking after our lovely Mum and all the warm, friendly welcomes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth B (Daughter of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff at Avon Manor to be friendly, supportive, kind, caring, patient. Avon Manor supports residents with advanced dementia and the staff have the skills to do this. My mum has advanced dementia and when she moved into the home last year she was depressed, couldn't communicate much
and couldn't walk unaided. After a few months, my mum has transformed. She can now walk unaided, smiles a lot and responds to me again. I highly recommend Avon Manor dementia home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill (Daughter of Resident) published on 5 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent the last two months of her life at Avon Manor and it was so reassuring to know how well she was cared for. All the staff were extremely kind and caring. And I too always felt welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara C (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the five years my mother has been a resident I have always found the home to be clean and maintained in a very good condition. All the staff are very pleasant and helpful and obviously do all they can for the people in their care.
As regards to the next section apart from a cup of tea when we visit,
I have no knowledge of the catering. I also have no knowledge of the safety/security aspect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Melinda C (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent last 4 years of her life with dementia in Avon Manor. The care she received was superb, caring, friendly and compassionate staff.
Very clean and above all fresh smelling all the time.
My mother was a very particular lady and always immaculately "turned out". I could not have found
a better home for her to spend her last years.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gordon (Son of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has Dementia, she became a resident at Avon Manor 10 months ago. The kind people at Avon Manor have not only looked after our mum but they have helped our family come to terms with what is sadly a lasting illness that our mum will not recover from.
I will always be grateful to the friendly,
familiar faces of the staff that greet my wife and I on our visits to see my mum and the endless pots of tea are most welcome.
My mum is cared for in every way inspite of and inclusive of her illness at Avon Manor Care Home. We were told on our first visit that they place much on the fact that to all the residents this is now their Home. In my experience, they have achieved this with my mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Avon Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for Avon Manor is calculated as follows: ( (432 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 463 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Avon Manor is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 20 Mar 2025

Ground floor room with en-suite.First floor room with en-suite.Please contact us for further information or to arrange a visit.


Awards / Recognitions (5)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Lisa

Lisa Moulding

Job Title: Registered Manager

Joined: 1996

Over 26 years of experience in all aspects of care at Avon Manor.


Lisa has a passion for Dementia and enabling individuals to live as independently as possible with support from herself and her team.


Qualified to NVQ Level 4
Registered Managers Award (RMA)
Currently undertaking a Healthcare Practitioners award
West Sussex Care Accolades 2014 – the Lifelong Learner Award


6 Steps For End Of Life Care, run by St Barnabas Hospice
Regularly attends conferences and seminars to keep abreast of the changing approaches to dementia
Works with the outside community to encourage interest in the care, as a career option for school leavers
Completed a Foundation Degree course at the University of Brighton in ‘Dementia: A Person-centred Approach’
During her spare time, Lisa enjoys spending time with her family, riding her horse and walking her dogs.