Clapham Lodge Care Home

Woodlands Close, Clapham Village, Worthing BN13 3XR
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9.9 47 Reviews
  • Clapham Lodge Care Home, Worthing
Clapham Lodge Care Home, in Worthing, is staffed and equipped to welcome a wide range of care needs, with all residents being the focus of a tailored approach.

Professionals are trained to carry out care in a friendly and respectful manner, fulfilling the objectives of the CQC and making sure that information is up to date.

Privacy and dignity are respected and residents are involved in decision-making processes.

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Care Provided by Clapham Lodge Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 27 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Clapham Village Care Ltd
  • Person in charge
  • Christine Adams (Manager)
  • Admission Criteria
    • Social Services and Private
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Clapham Lodge Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,300
    • RESPITE Self-Funded Residential Care £900 – £1,200
  • (these prices are only a guideline, please contact Clapham Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Clapham Lodge Care Home Reviews (47)

Total of 47, showing 1-20
9.9

Clapham Lodge Care Home has a Review Score of 9.9 (9.915) out of 10, based on 10 reviews in the last 2 years. Over all time Clapham Lodge Care Home has 47 reviews.

Overall Experience

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Review from W U (Daughter of Resident) published on 20 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems very happy and has settled very well. She had a lovely room overlooking the countryside and it is kept clean.
The staff are lovely with Mum and very engaging.
The chef has been wonderful in dealing with Mum's dietary issues and even made a beautiful cake for her birthday.
Happy that my
mum's final residence is in lovely surroundings and that she is being taken care of.

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Review from E F (Daughter of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in need of some respite after a spell in hospital and after visiting we as a family felt that this was the place for her. Set in beautiful quiet surroundings with views of the open countryside the staff made her feel very welcome and cared for straight away. They are all very friendly and helpful
and Mum enjoys all her interactions. Much to our surprise Mum has started attending the many activities and meeting new friends too and this has been very good for her.
After a time and with a lot of heartache and discussion we all felt Mum would be happier safer and better cared for if she became a permanent resident and we can now feel at ease knowing she is safe and cared for 24/7. Many thanks to all who work so hard and make it a very friendly kind place to be.

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Review from S B (Daughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a relative at Clapham Lodge for five years. I chose it after months of unannounced visits and research around Sussex. After regular interaction in those five years, I had no hesitation in moving Mum in recently. High praise indeed! All the staff are amazing and feel like an extended family,
making you and your circle so welcome from day one. There is plenty to do in the large lounge, but quiet areas when you need them. The whole place is warm, clean and regularly upgraded. It is slightly quirky in a beautiful old building, full of heart and happiness. Certainly not a sterile, tick-box operation. The staff will bend backwards to accommodate any whim in daily life with more grace and smiles than I could ever muster when worn to a frazzle. Clapham Lodge is a home in the very best sense of the word, and I am so grateful to have found it. I rest easy knowing Mum is amongst friends 24/7 and our time spent together is quality time (rather than problem solving and moans) usually with fresh baked cake and tea.

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Review from Barbara H (Daughter of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clapham Lodge is a homely, friendly, happy environment where the staff are all lovely! There is much going on and a lovely garden. The manager listens to any concerns and seems to resolve everything. The staff are all very approachable and help the residents in any way they can. There's a very professional
but relaxed atmosphere where the staff respects the resident's wishes but also maintains very high care standards and support.

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Review from Jane A (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 100-year-old mum has lived in Clapham Lodge Care Home for three years.
She is happy and well cared for by staff who are professional, cheerful, and who genuinely care for the Residents they are looking after.
There are stimulating activities such as charades, drumming and catching the ball and
my mum loves them all!
Communication with our family is excellent no matter how big or small the issue. Fantastic experience all around.

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Review from Jeanette V (Daughter of Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum/Dad are both living in this care home and are very well looked after! The staff are wonderful and helpful and attentive. Food tea cakes and biscuits as well as the usual mealtime breakfast dinner and teas!
There’s entertainment such as bingo quizzes entertainers singing playing musical instruments
sitting on their seats yoga and many more!
It’s lovely for the residents who want to join in and makes them very happy!
The management is always there on hand to listen and run the care home very well.
I would definitely recommend this home if you are looking for a place for loved ones!

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Review from Elaine M (Daughter of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very happy with the care throughout Mum’s stay at Clapham Lodge. The staff were especially friendly and professional to her and visiting family.
The food looked great and the cleanliness of the home was very good.

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Review from Lindsay C (Daughter of Resident) published on 5 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was struggling to cope at home and after a serious fall, she came here for respite care from the hospital. It soon became clear that she would not be able to return home as she needed 24-hour care. I was very impressed with Clapham Lodge and the way they welcomed Mum despite her being very confused
and agitated. The staff were so patient with her and she soon formed bonds with some of the amazing carers.
Most of the staff have been there for years and they really care about the residents and want the best for them. Entertainment was provided in the afternoons which did sometimes get a little repetitive with quizzes most days but she loved the musical entertainers.
The food was very good and plentiful. Mum had a lovely room overlooking the courtyard which was kept spotlessly clean. Sadly she passed away in hospital 8 months after arriving at Clapham Lodge. The carers were genuinely upset to hear of her death and her main carer attended her funeral. Thanks to all at Clapham Lodge.

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Review from Susan B (Daughter of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum recently came to stay at Clapham Lodge Care Home after a fall and progressive dementia. The staff treated our mum with kindness, care and respect. They were so accommodating and patient, always doing their utmost. The night our mum passed away the staff could not have done more to support her
and our family - their care was exceptional. We will never forget the kindness and love shown to her and we will be forever grateful for the happy memories you gave our mum during her stay. Thank you all so much.

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Review from Diane C (Relative of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clapham Lodge is situated in a quiet village and is set in lovely grounds and surroundings. A very close relative has been there for just 2 weeks so far and he has settled in very comfortably and quickly, which is lovely to see. He is extremely happy and has made friends and we are so pleased that he
is safe and properly and warmly cared for. He has a lovely comfortable room with perfect facilities. I feel he thinks he is on holiday! Who could ask for more? The lovely Manager is very professional and extremely caring. Her staff are very friendly and helpful and go above and beyond to provide excellent care. They combine care with compassion - it's never just a job! Our heartfelt thanks and appreciation to all at super "Clapham Lodge."

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Review from Audrey G (Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This excellent care home, set in beautiful surroundings and staffed by skilled carers with experience, kindness and close attention leaves the resident feeling always safe and well provided for. Nothing is too much trouble for everyone here. Close supervision from managers and owners is a comfort. Food
is wonderful and individual likes are catered for. A happy atmosphere and plenty of humour about the place! My recent loss of a pet was dealt with respect and great sympathy for which I was grateful.
Visitors are always welcomed and there is the opportunity for visits from local clergy etc. This is very much the next best thing to home. I strongly recommend a visit!

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Review from Terry H (Son of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into Clapham Lodge on 14/12/22 and was there until she passed away on 20/01/23. The care and support she received were excellent at all times. The staff and management were excellent from day one until the last day, we could not have asked for any more help or compassion. To the manager
and the team thank you so much.

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Review from Ron R (Son of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Clapham Lodge for more than two years now, and is very happy there. During that period we have had the pandemic of course and staff at Clapham Lodge always maintained (and continue to do so) the highest standards of safety as far as visits were concerned.
Things were far from
easy then, but the staff at Clapham Lodge have always impressed me with their dedicated attitude and it is difficult not to name one or two for whom nothing has been too much trouble. As we come out of the Covid era the new management at Clapham Lodge are pulling out the stops to improve things still further it seems.
My mother has a lovely room with a garden view and is able to keep up with her nature watching. The home is situated in a lovely country area.
The one negative comment I would make is that the surrounding gardens could be better maintained for the benefit of residents and visitors alike.

Reply from James Thorns, Director at Clapham Lodge Care Home

Thank you for the review, it is a very large garden and we have invested a lot into it. In the spring the garden will brighten up naturally. The wet weather we have had has made it difficult to manage.


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Review from Jane S (Daughter of Resident) published on 2 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff enough at this lovely home. We always feel so welcome when we come to visit. My dad loves it there, he always tells me about all of the fun activities going on around the home (even though he doesn't always partake!).
The owners are really flexible and even made his room
feel like his room at home, which not only helped him settle well but made him feel just at home. After Covid and all the limitations with visiting, it was so reassuring to know that he was in the best hands. Thank you Clapham Lodge Care Home for the support and for putting your residents first.

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Review from J D (Grandson of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my grandma a couple of months ago at Clapham Lodge Care Home and I could tell she was very comfortable being there. The staff were very attentive and caring of my family's needs. She returned home after her stay in good health. Thank you for keeping her well-looked after. It was a difficult
time for the family but it was made easier knowing she was in a place she could be cared for properly. This place is very homely as my grandma put it!

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Review from E C (Friend of Resident) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited one of my dear friends at Clapham Lodge Care Home, I must say the staff are lovely, warm and welcoming.
The home is very homely and smells fresh, this is one thing I had always been told about care homes.
The food looked lovely and was even invited to join my friend for lunch.
I enjoyed
seeing my dear friend and look forward to visiting her again as I had such a lovely experience.

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Review from Rosalind B (Daughter of Resident) published on 24 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very much enjoying his stay here and my visits are always lovely. The staff go above and beyond. As a family, we could not be happier with the care received.
Cannot fault Clapham Lodge Care Home in any way.

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Review from L O (Granddaughter of Resident) published on 25 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Loth of my grandparents ended up in Clapham Lodge as they were discharged from the hospital with a continuing care plan for four weeks. Following this, it became evident that a return home would not be possible. As we had been so pleased with the care given, we decided to pay privately. The surroundings
are lovely, the staff are really on it, and the home is kept very clean. Everyone is extremely friendly. Very happy we made this choice. My grandparents also report that everyone is very friendly, and the food is really good.

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Review from Glynis G (Daughter-in-law of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very friendly, helpful and caring staff, in spite of the incredibly difficult time they have had over the last few years and the challenges they continue to face. My mother-in-law has been a long-term resident and her face lights up when she sees the staff, which tells me how well they look after
her and how they treat her and other residents.
We are made to feel welcome when we visit or when we ring to see how things are. Any staff member we chat to seems to know about my mother-in-law.
The commitment shown by staff throughout the pandemic was incredible. Now there is hope on the horizon to stop all the testing in the near future, hopefully, residents will enjoy more people visiting and no doubt staff will make everyone welcome.

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Review from C O (Daughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents ended up being admitted to hospital at the same time and discharged on NHS 28 day plan to Clapham Lodge Care Home. I have little experience of care homes and it was by chance we ended up here and I'm glad we did. My parents are both permanent residents now. The Care home staff are very
friendly and welcoming and very good with my parents. Both of them really like the food and the home is kept very clean. I have not been disappointed with any aspect of the care they receive.

Reply from James Thorns, Director at Clapham Lodge Care Home

Thank you so much for your review it is a pleasure to care for your parents and to support you and your family at this time.


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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Clapham Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Clapham Lodge Care Home is calculated as follows: ( (109 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 118 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clapham Lodge Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 04 Mar 2025

Ground floor room with en suite views across the garden


Awards / Recognitions (0)

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Frequently Asked Questions about Clapham Lodge Care Home

What types of Care is Clapham Lodge Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Clapham Lodge Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Clapham Lodge Care Home have?

There are 25 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Clapham Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Clapham Lodge Care Home to the centre of Worthing?

3.6 mile(s) as the crow flies, distance by road may be significantly further.