Review from Stephen P (Son of Resident) published on 19 May 2022
Submitted via Postal Card • Report

Overall Experience

The care home is friendly and caters for all needs that my mother requires. Good communication between staff and myself. Keeping me informed of up to date matters.

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Review from Michele B (Next of Kin) published on 5 October 2020
Submitted via Website • Report

Overall Experience

My husband went in for respite care for 1 week. He was made to feel like part of the family. I felt reassured that he was being well looked after.
It was the first time he's gone into respite in a home. I would be more than happy for him to go back again if and when the situation occurs.

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Review from S P (Granddaughter of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience

Clapham Lodge is a wonderful home with the heart of the residents always at the forefront of the day to day running. The staff are extremely hardworking and dedicated in providing outstanding care and every effort is always made to ensure the residents lives are always happy and safe. My nan was very

happy living at Clapham Lodge. Moving into a care home was something my nan always wanted to avoid but due to a decline in health this could not be avoided. To make this more of an easy transition for her, the owners allowed us to decorate her room with her own personal choice of decor which really made her happy and assisted in her settling in quickly to her new surroundings. It didn’t take long for her to settle, which I would like to thank the amazing staff for. Not only did they treat her with kindness, compassion and the utmost respect but also like a member of their own family. Clapham Lodge is a true home from home and nothing is ever too much trouble in providing whatever is needed.

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Review from Sheena C (Daughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience

My mother has been a resident at Clapham Lodge for over three years. Throughout all that time she has been surrounded by love and compassion and as her mobility has deteriorated, patience and understanding from all the staff.
Since the lockdown due to Covid-19 and the ever-changing guidelines to ensure

safety for residents and staff, there has been continued support and friendliness towards me and to keep me involved and in touch with my mother. This has been a great help during the separation and has been managed extremely well.
I would like to say a heartfelt thank you to everyone at Clapham Lodge for the way they have continued through the last few months showing professionalism and dedication.
We were so fortunate to find Mum such a wonderful home when she needed it.

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Review from Sandra W (Daughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience

My mother went to stay at Clapham Lodge in November 2018. Her room was airy and had a lovely view over the hill with a horses’ field which she loved looking at. From the beginning, all the staff were so friendly, patient and caring of my mother and always made myself and other visitors so welcome. She

often remarked that she had had a good laugh with the carers and really loved having her hair and nails done. On her 90th birthday, the home had two dancers come in and assisted with the party we had for her. She was twirled round in her wheelchair which she thought was fantastic. They were an excellent team.

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Review from Jackie R (Daughter of Resident) published on 1 June 2020
Submitted via Website • Report

Overall Experience

My father is a resident of Clapham Lodge and has received the best of care I could wish for, the staff are kind, considerate and take such good care of Dad. They have kept everyone safe during the current situation, and I am so very glad he lives in an environment where he is both happy and loved.

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Review from Val A (Daughter of Resident) published on 1 June 2020
Submitted via Website • Report

Overall Experience

My mother was at Clapham Lodge for about 15 months until she passed away in December 2019. The home is set in a lovely little village with views of the countryside and gardens. All the staff were outstanding. Their care, compassion and love is above and beyond. The residents are treated with the utmost

respect and all the staff try to make the place just like home. Mum had a lovely room surrounded with some of her furniture, ornaments and pictures. The food is good and varied. There is a lovely dining room partly in a conservatory with plenty of seating areas. The residents are entertained daily and there is a hairdresser that goes in. In the summer, residents can go outside to the garden. The staff will go out of their way to enable those residents who are not very mobile, to be able to participate. My mother was very much loved by the staff and they were upset when she passed. The home is very well managed by a really lovely lady.

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Review from J A (Friend of Resident) published on 17 July 2019
Submitted via Postal Card • Report

Overall Experience

Staff are very friendly, always smiling. They work very hard, always time to talk to the residents and to answer any questions you may ask. It is a very happy care home.

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Review from Sally D (Daughter of Resident) published on 22 May 2019
Submitted via Website • Report

Overall Experience

My Mother first arrived at Clapham Lodge in March this year. My initial impression of the home was one of cleanliness, friendliness and kindness. My Mother was made so welcome and I have said to everyone despite having a lodge built for her close to my house I cannot remember seeing my Mother so contented.

Nothing is too much trouble the staff are always willing to help and the Manager is a delight. I now come away from visiting with a complete feeling of relief that my mother is being so well looked after. She has a few of her own belongings around her made possible by changing things around in her room all done so willingly and is surrounded by kindness.

I never imagined I would find a residential home so perfect in every way I cannot recommend it enough.

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Review from Susan J (Daughter-in-law of Resident) published on 21 January 2019
Submitted via Website • Report

Overall Experience

My Mother-in-law has been very happy in Clapham Lodge, she had a great social life and their entertainment schedule was the best I've ever seen. Lots of different activities every day and they even bring in singers, magicians and craft sessions to name but a few. Excellent.
The staff are wonderful

to the residents, treating them with respect and friendship. It really did feel homely and welcoming.

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Review from Mandy A (Granddaughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience

The care my grandma received was absolutely incredible. The care team were so kind and treated her with such dignity. I would often come in to finding one of them holding her hand and talking to her. They would take her into the lounge for activities, not that she was able to take part as she could

barely talk, couldn't feed herself or even walk but they still included her. In her last days at 12.30am, I was brought a hot drink and biscuits as I was sitting with her for as long as I was able, how kind of them. I could use 10 pages of A4 to tell all the wonderful things that they did for my grandma, I can't recommend this care home enough, and my entire family think the same. God bless these angels that work here.

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Review from David A (Son of Resident) published on 8 January 2018
Submitted via Website • Report

Overall Experience

The staff and management of Clapham Lodge are second to none and I speak from experience of having visited over a hundred in the past in a healthcare providers capacity. I would book my own place today if I could. This care home is exemplary if only there were more like them. Many thanks for all your

care and attention you gave my mother, I can't thank you enough.

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Review from Linda A (Wife of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience

Very warm and friendly atmosphere within the home.
Staff always so happy and take such good care of the residents.
My husband has lived there for the past 6 months and has settled well.
I was worried at first about him going into a home and was so lucky to have found such a family friendly home.

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Review from C P (Relative of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience

The staff are so friendly, so caring. I am so very impressed with the level of care and also the dedication of the staff. There is a lovely warm atmosphere and all the residents are always happy. The care home is always very clean. The staff are well presented. Well done to everyone.

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Review from Allan and Nicola (Daughter of Resident) published on 8 December 2017
Submitted via Website • Report

Overall Experience

Like a breath of fresh air. We were greeted by a highly motivated, and most obviously friendly establishment. We arrived to witness some of the daily activities and watched with interest how the residents took part. This was no fluke as we attended a second day another activity was underway and a high

number of residents taking part.

It became very clear the welfare of the residents was paramount to the team of highly enthusiastic staff headed by a very talented keen manager and assistant manager. The accommodation is just what "one" would expect for oneself, let alone relatives, then coupled with a "fair" fee structure, not overly excessive. With so many activities and due care being maintained, a good number of staff on hand to attend to all the residents, this care home is very highly recommended. Since Dad is now at Clapham Lodge he tells us the staff are first rate, the food excellent, the rooms warm and comfortable.

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Review from John H (Partner of Resident) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience

My wife has gained weight and become more "placid". She is trusting of her carers.
I am delighted that weight has lifted from my shoulders - I am now too old to be an adequate carer.

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Review from Sally (Daughter-in-law of Resident) published on 3 November 2017
Submitted via Website • Report

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A very 'homely' feel. The staff at Clapham Lodge are truly dedicated and the support given to our family following the recent death of a resident was exceptional. The Lodge always looks clean and tidy.

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Review from Isobel (Daughter of Resident) published on 31 October 2017
Submitted via Website • Report

Overall Experience

My mother has settled in to life at Clapham Lodge very well - being a dementia sufferer this wasn’t easy for her, but the staff are so friendly and caring that they have made her feel at home. Mum needed company and activities to keep her busy and she is always included even if her condition makes it

difficult for her to fully participate. I looked at many care homes before choosing Clapham Lodge and I definitely made the right decision.

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Review from Gail (Daughter of Resident) published on 31 October 2017
Submitted via Website • Report

Overall Experience

I have found my mother's care home to be ideal for her. Her room is in the front of the house and she is therefore able to look out of her window and see horses in the field and all the comings and goings on a daily basis. When she was in her own home, that was also on the main street in the centre

of a village, which meant my mother was able to see all the activity in the village. The quality of the care is second to none and the care staff are and have been, over the last four years been like a new family for our mother as we all, her three children live many miles away and visiting is not often or regular.

I would like to thank my mother's care home for all the love and tender professional care they have given and continue to give our Mother.

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Review from Liz (Niece of Resident) published on 30 October 2017
Submitted via Website • Report

Overall Experience

Our family cannot be more grateful to the wonderful staff at Clapham Lodge where my 93-year-old Aunt stayed from July 2016. The care she received until her recent passing was beyond our expectations. The atmosphere is warm and friendly, the entertainment offered to those who wished to participate varied

and interesting and most importantly the food is nicely presented, tasty and freshly prepared. We were unsure how my Aunt would settle into a care home but within days you could see her general health improving and she so enjoyed the lovely way her hair was cut and washed and her nails manicured. Little things which do make a difference to the quality of life. Thank you, Clapham Lodge for everything. Your care made such a difference to our Aunt as well as to our family.

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Clapham Lodge Care Home

Care Provided by Clapham Lodge Care Home

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Funding & Fees Guide for Clapham Lodge Care Home

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