Claremont Lodge Care Home with Nursing

Fontwell Avenue, Fontwell, Chichester PO20 3RY
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9.4 10 Reviews
  • Claremont Lodge Care Home with Nursing, Chichester
Claremont Lodge Care Home with Nursing is a pleasant spacious new build property situated in a garden setting, ideal for both respite and long-stay care.

The Home's facilities include a hairdressing salon, beauty treatments available, free bar drinks on request, WiFi, a range of activities including outings/day trips as well as a variety of entertainers and freshly prepared, locally sourced food.

Owned by Royal Bay Care Homes, a provider highly regarded on the South Coast, residents can enjoy a service that prioritises their dignity and independence, with highly-trained professional nurses and carers who focus on building positive relationships.

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Care Provided by Claremont Lodge Care Home with Nursing

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Kim Lelliott (Manager)
  • Admission Criteria
    • Ages from 30 to 110
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at most times, however some times can be busier than others. If in doubt please ring the Home beforehand.


  • Parking

  • Car park on site.


Claremont Lodge Care Home with Nursing Reviews (10)

9.4

Claremont Lodge Care Home with Nursing has a Review Score of 9.4 (9.429) out of 10, based on 6 reviews in the last 2 years. Over all time Claremont Lodge Care Home with Nursing has 10 reviews.

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Review from Amanda H (Daughter of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Claremont Lodge for four months. The staff were all amazing, caring, supportive and efficient. They made her last months bearable - Mum loved the food, and she smiled at everyone who came in. The room was lovely, and we were able to add some of Mum's things. I can't thank the staff enough
for guiding us through this difficult time.

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Review from Ann C (Daughter-in-law of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely friendly and helpful, couldn't do enough for you. My father-in-law was well looked after by all. He was very happy there. Sadly he passed away but we will miss seeing all the staff there.

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Review from Lisa C (Granddaughter of Resident) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to express my heartfelt gratitude to every single member of staff at Claremont Lodge. The care, support and kindness that is being given to my Grandad is beyond words. I feel very safe in the knowledge that his best interests and care needs are being fully supported. Claremont Lodge
is always very clean, the staff are so welcoming and kind to us relatives that I have no concerns about my Grandads care at all. Thank you to the manager as your leadership and work ethic show in everyone who works with and for you.

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Review from Paul A (Son of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed Mum to have respite care and for professionals to assess her needs after a short stay in hospital. Claremont Lodge took Mum in at very short notice and she stayed for a month. During that time she had excellent care and the team at Claremont assessed her needs so that we could put support
in place when she returned home. The team looked after her really well, the food was very good and the activities got her going again. We also left having a full understanding of what she now needs at home. We could not praise the team highly enough and we recommend them wholeheartedly.

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Review from Charles M (Nephew of Resident) published on 1 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt says she is constantly grateful for the kindness and patience of the carers. A number of them have been at Claremont Lodge Care Home with Nursing for many years. She is in a ground floor room and enjoys easy access to the gardens and paved walks. The availability of nursing 24/7 gives reassurance
to the elderly. My aunt greatly enjoys trips out in the home's own transport.

Reply from Tim Wilson, Managing Director at Claremont Lodge Care Home with Nursing

Thank you for your positive review, it's extremely appreciated.


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Review from Helen C (Daughter of Resident) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Claremont for the last few weeks of his life. The nursing home was amazing. The manager was so kind and friendly showing us around and talking us through how it all works. She did everything to make the move easy and straightforward. No hidden costs like in other homes. The building
was immaculate, light and airy, with no clinical or horrible smell. My father said the food was delicious and the staff were really gentle and caring. I am so pleased he was at the home when he passed away. The staff were so supportive and caring. Thank you so much.

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Review from Ian K (Nephew of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

4 years ago we trawled through lengthy CQC reports on nursing homes for my aunt and many did not reflect what we found on visiting. Some were like hotels, others sterile, and some you would not put your worst enemy in. When we found Claremont our impression was it felt like a home. The rooms and communal
areas have a nice feel about them, it was spotlessly clean and the staff were kind, considerate and very professional. Over the years we could not fault the care in any way. What the manager and her team delivered was nothing short of outstanding. Most of their staff are permanent and the use of agency workers is kept to a minimum, a bonus during Covid. My wife and I often remark on how lucky we were to have found this home. We don't live close by but each visit or phone call reassured us she was happy and very well cared for. The environment, communication and care are excellent and delivered with warmth and smiles. The team at Claremont Lodge are a credit to the nursing and care sector.

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Review from S H (Daughter of Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was lucky enough to get a room in Claremont Lodge in May 2019. At all times during her stay every single member of staff went out of their way to ensure my mother's stay was as comfortable as they could possibly make it. My mother was not particularly social so didn't take advantage of the
beautiful grounds surrounding Claremont or take part in any of the activities that were organised but I know there always seemed to be plenty going on.
I cannot rate Claremont Lodge highly enough my thanks go to all the staff at Claremont.

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Review from J S (Daughter of Resident) published on 24 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

in October 2021, my mother although adamant that she would return home after 14 days respite was admitted to Claremont lodge. However, a mere seven days later she sheepishly asked to stay permanently for she was just loving it and I knew why, for Claremont Lodge residential home is to be envied set
beautiful gardens, the main doors open to welcoming reassuring and friendly managerial team and a suite of relaxed comfortable and communal residents rooms. Upstairs my mother has her own restful
en-suite room with super views. Professional, kind, patient and fun-loving staff go out of their way to make my mother feel special. They not only give her the help and care she requires to meet her basic needs but somehow find the time to share news and memories and even do her nails. My mother tells me that her meals are out of this world and her much-needed weight gain bears testament to this. Each day she has a full programme of activities which she loves. She has made new friends, is settled and well cared for and I have peace of mind knowing she is safe, happy and well looked after and for this I'm grateful. Claremont Lodge is ‘Simply the best’.

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Review from Karen J (Daughter of Resident) published on 20 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for at Claremont Lodge Care Home for six weeks at the end of her life when she needed full nursing care.
I am a registered nurse myself so was very nervous about this, however, from the moment the manager called me prior to Mum going into Claremont I never had a single concern and
only praise for the care she received.
My mum had outstanding nursing care throughout her stay until she sadly died. The care was individualised, compassionate and very personal to her. The end of life care was amazing and the staff not only cared for my mother but also all of the family. Mum had a brief admission to hospital but asked to go home as soon as possible which was a testament to the care she was receiving.
Mum was initially reluctant to go for nursing care but in her final days said she wished she had done it earlier!
Mum loved the staff both the trained nurses and the carers as well as all other staff. She also thought the world of the manager and her deputy as did the family.

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Current Review Score: 9.4 (9.429)

Overview of Review Score

The Review Score of 9.4 (9.429) out of 10 for Claremont Lodge Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Claremont Lodge Care Home with Nursing is calculated as follows: ( (70 Excellents x 5) + (2 Goods x 4) ) ÷ 72 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.457 Points relating to the number of positive Reviews for Claremont Lodge Care Home with Nursing is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 6 Positive Reviews ÷ 7 = 0.857

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Claremont Lodge Care Home with Nursing

What types of Care is Claremont Lodge Care Home with Nursing registered for?

Older Person Care, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Claremont Lodge Care Home with Nursing provide?

Palliative Care, Convalescent Care, Physiotherapy, Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Claremont Lodge Care Home with Nursing have?

There are 29 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Claremont Lodge Care Home with Nursing?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Claremont Lodge Care Home with Nursing to the centre of Chichester?

5.4 mile(s) as the crow flies, distance by road may be significantly further.