Dovecote View

Claypit Lane, Westhampnett, Chichester PO18 0NT
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9.8 66 Reviews
  • Dovecote View, Chichester
Dovecote View Residential Home is a small, family-owned, family-orientated residential care home, that provides personal care for up to 35 residents.

Providing quality, compassionate care to those aged 65 and over, and also to those suffering with short-term memory loss and early on-set dementia/Alzheimer's, with a focus on person-centred, individualised care.

Situated in a rural community, close to the local church and travel links, Dovecote View is an ideal setting for those wanting to be close to the city of Chichester, but still live in a rural area. Dovecote View focuses on providing a 'home from home', and ensuring residents are kept independent and engaged in social activities, as well as in the local community. Pay a visit to Dovecote View, and feel instantly welcomed and at home.

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Care Provided by Dovecote View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Dovecote View Ltd
  • Person in charge
  • Talisa Challis (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (28)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Dovecote View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,175 – £1,500
    • Self-Funded Residential Dementia Care £1,175 – £1,500
    • RESPITE Self-Funded Residential Care £1,250 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,250 – £1,500

  • All fees are inclusive of all personal care support, activities, meals & drinks, toiletries and laundry.
    The only items not included in our weekly fees is Hairdressing services, Chiropody and newspaper deliveries.
  • (these prices are only a guideline, please contact Dovecote View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions, other than visitors to avoid coming during a mealtime.
    For up to date visiting information, please telephone Dovecote View directly before visiting if unsure.


    Anyone wishing to meet with the Manager should telephone ahead to ensure she is available.


  • Parking

  • The Main Reception entrance is off of Stane Street in Westhampnett. Visiting Parking is to the front of the Premises only.
    Parking is a large gravel area, but a paved drop-off/pick-up point for those who require wheelchair access to the property.


Dovecote View Reviews (66)

Total of 66, showing 1-20
9.8

Dovecote View has a Review Score of 9.8 (9.834) out of 10, based on 38 reviews in the last 2 years. Over all time Dovecote View has 66 reviews.

Overall Experience

  • 57
  • 9
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Date Published

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Review from S G (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Dovecote view for 2 years now.She is living with Alzheimer's and cancer. The care she constantly receives on a daily and night basis is outstanding.The staff are caring, kind and thoughtful, considerate and helpful. Mum is happy and the surroundings are familiar to her which makes
her feel secure. Her rooms is lovely and always kept clean and tidy. Mum enjoys her emails (when she is hungry) and tea is always 'on tap', which is perfect for her. She is partial to a little tipple of sherry too.The manager, assistant manager and secretary are amazing and always on hand and very happy to help me and mum. We highly recommend Dovecote View.

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Review from Y C (Daughter-in-law of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dovecote View is the place where I would recommend to anyone who needed residential care, especially for those with Dementia. First impressions count. From the moment I am welcomed into Dovecote View through their well secured doors to when I leave, I witness the cleanliness, friendliness and care
they give to all of their residents. Visitors are treated with the upmost respect and more importantly to their residents. I feel that I am part of the Dovecote View family.
Entertainment is well managed and special events are always a great success. Well done to the kitchen staff for all their hard work. My mother-in-law is receiving the best care that I could wish for. Thank you Dovecote View Care Home!

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Review from Katrine M (Daughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for a few months now. I was really unsure if he would like it but he has settled in so well. The staff are super friendly and chatty, and nothing is too much trouble. He feels so grateful for the care he is getting, he feels like he is in a five-star hotel! Thank you to
everyone at Dovecote, I really couldn't recommend it enough to anyone.

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Review from Nicola P (Friend of Resident) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident for many months now. I visit regularly, I am always greeted by friendly, smiley staff who make me feel very welcome and that I can visit anytime I want to.
Their care is exemplary. Their patience and kindness never ending. They are so caring and kind, to everyone, tailoring
the support to each resident to ensure they are all looked after the way they need as an individual.
If the world at large could see what it's like in Dovecote, no one would fear going into a care home! I honestly cannot recommend it more highly, it's wonderful.

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Review from Marina H (Daughter of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very wary about putting dad in a home but after just a couple of days of him being there I realised I had nothing to worry about, he was so happy there and everyone was so friendly and helpful and looked after dad wonderfully. I would recommend Dovecote View to anyone.

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Review from C S (Son of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a respite stay back in the spring, following removing her from another 'care' home for her own safety. I placed her with Dovecote. I was so impressed with the whole ambience of Dovecote, mum has moved in permanently. It is a lively, caring and fully encompassing environment for mum to live.
The staff are exceptional and keep me fully informed of events and how mum is doing. The shear number of staff is fantastic to see and I feel Dovecote create an inclusive family atmosphere.

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Review from A G (Daughter of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Dovecote Care Home for almost a year now and she has settled in very well, each day can be different to her. The staff at Dovecote are excellent I can't say enough. All the staff are brilliant and patient and caring. The staff have a calm way with he residents at Dovecote, the support
we have had from them has helped us as a family to adjust to my mum's situation they support the resident and their family. The care and understanding is 100%

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Review from Y S (Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My carer is a gem, so kind and thoughtful and helpful. Overall good. The staff were extremely willing and polite and immediately called me by my Christian name. Helpful, would have been if, on arrival, I had been given a note of meal times and routine for passing on my laundry. So pleased my family
were made welcome by phone or visit.

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Review from S P (Son of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received excellent care and attention from Dovecote. The staff are caring and positive of attitude and there have been plenty of occasions when I feel they have gone the extra mile. This 'extra' effort has been particularly evident in the way the staff have helped my mother adapt and settle.
The home is clean and bright and the garden spaces provide safe and beautifully kept areas in which to be outside. I have been impressed by the way they have spotted on a couple of occasions - when nothing major has been wrong - that Mum was not quite 'herself' and have communicated this well with both myself and the GP. This attentiveness is something that you can hope for, and perhaps rightfully expect, but I know it doesn't happen everywhere. The food is good and the morning and afternoon programme of activities varied and well run. There is a continuity of staff and a welcome that gives Dovecote a family feel, it's not just another Home.

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Review from Rebecca P (Daughter of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The relief I felt over a year ago when I found Dovecote was overwhelming. I have not once been disappointed in the care my mum has had at Dovecote. The team there are caring, but encourage independence, they are professional but have a sense of humour. My mum feels valued as part of the community of
residents and staff at Dovecote. The home is always clean and looks cared for, and the gardens are lovely. There are daily activities for those who want to participate, and regular trips out, to places like the Weald and Downland Museum. As a visitor, I always feel welcomed, and the staff have never been abrupt to me. I am reassured that I can phone Dovecote and I get a response. The team there also phone me and communicate any concerns they may have. Above all, I feel that my mum is safe, and is in a place where she is genuinely cared for, somewhere that even if her dementia worsens she will be able to stay and people will know her personality.

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Review from J H (Wife of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Dovecote View for almost three years now. In that time he has been cared for with kindness from all the staff. His special circumstances are always taken into consideration and I cannot fault the care he receives. There are daily activities and occasional outings, to
make for extra interest. The food is excellent with a choice of menu. All this in a beautiful setting.

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Review from P H (Niece of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dovecote View is an excellent care home. The modern building is clean, bright, very welcoming and surrounded by colourful, well-maintained and attractive gardens. There is a programme of varied activities for the residents and the catering is superb. The best thing about Dovecote View is the staff;
they are friendly, kind, caring, and gentle and nothing is too much trouble. I would have no hesitation in recommending Dovecote View Care Home.

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Review from Kevin W (Son of Resident) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dovecote View has provide a quality environment for my father following a nine-week stay in hospital over Christmas.
His requirement was for rest bite care (dad has early dementia) which has been provided with care, compassion, and support, all in a friendly manner. The home is meticulously clean and
well maintained, with the gardens and the decking over the pond area a beautiful place for Dad to sit and watch the wildlife.
Dad has his own lovely room and has developed lots of positive relationships during his stay.
The staff all seem to be long-served and communicate with the family effectively, they are flexible in their approach and display a family, team ethic which makes the family feel comfortable that we have placed Dad in the right place!

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Review from C E (Daughter-in-law of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law is content at Dovecote View, there are daily activities and two beautiful gardens that she enjoys. I am always impressed with the care she receives, the communication with her family is good and I know she is well looked after.

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Review from H T (Niece of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is a long-term resident and remains to be as well cared for as he was at the beginning till the present. All the staff are as calm and cheerful as each other and nothing ever seems too much bother. Even the strains of vigilance around Covid precautions did not dampen the general sense of calm
kindliness. A family atmosphere is what greets you as you come into the home.

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Review from Philip C (Son of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has advanced dementia, but she is well looked after and cared for.
The staff are all wonderful with her, and she is keeping physically well.
Many of the staff have been at Dovecote for some time - there is a clear continuity and the staff seem to care about working there.
The new extension completed
during COVID has made a big difference - a bright and open space downstairs, with plenty of room for eating, social activities and visitors.
Mum loves sitting in the lovely gardens and looking at the plants and wildlife.
Mum was in another care home initially, but we are very pleased we made the switch and brought her to Dovecote

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Review from S T (Stepdaughter of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Step- Mother is always treated with respect and kindness by the team at Dovecote. Whilst our Step- Mother is fairly independent, the staff are generally quick to answer any queries she may have. Whenever we visit, we are warmly welcomed by the team members.

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Review from O E (Son of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was nervous about entering a care home. She now loves it - indeed said that after three days. Staff are excellent. The home is lovely with nice gardens. Staff really care for individual resident needs. There are two activities daily to keep mum occupied. And also trips out. It’s all great. Gold
stars all over the place. Mum loves the meals. She now has a great structured day that she didn’t have before coming in.

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Review from M V (Wife of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dovecote View is bright, modern, and surrounded by well-kept and colourful gardens. It is very clean and the food is excellent. In my view, the most outstanding feature is the attitude of the staff who are gentle, kind, patient and very, very caring. They are consistently helpful and I feel that the
staff training must be exceptional, as they all seem to have the same attitude to their residents. There seems to be a prevailing view that treats are a good thing so the kitchen provides a rolling programme of culinary snacks and there is an excellent programme of outings for the more able-bodied residents. I feel both thankful and very fortunate that we chose Dovecote View to care for my husband.

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Review from Sue W (Daughter of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been at Dovecote for over a year and we are continually delighted with the excellent care and dedication of all the staff. Nothing is too much trouble.
All the buildings, bedrooms and gardens are beautifully cleaned and maintained.

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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Dovecote View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Dovecote View is calculated as follows: ( (384 Excellents x 5) + (55 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 447 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dovecote View is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Talisa

Talisa Challis

Job Title: Registered Manager

Joined: 2008

Since joining Dovecote View in 2008, I have progressed through the company to the role of Registered Manager, and have now completed my Level 5 Diploma in Leadership and Management in Health and Social Care, and a Level 7 Diploma in Strategic Management.
I have been in the post as the Home Manager since 2012, and thoroughly enjoy every aspect of my role. I am responsible for the day-to-day running of the home and ensuring our residents receive person-centred, quality care.


I am very lucky to have such a hard-working, caring team around me for support, and I am lucky to have worked alongside some of my colleagues for many years.
I am passionate about giving residents the best quality care, and I believe everyone should be cared for as if they are an extension of their own family, if it's not good enough for your own Mum or Gran, then it's not good enough! We provide personal care for up to 33 residents, and the Home is very much a family-orientated, friendly 'Home from Home'. There are not many job roles where you can say you love your job, but I feel very fortunate to have progressed to a role that I love.


Frequently Asked Questions about Dovecote View

What types of Care is Dovecote View registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dovecote View provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Dovecote View have?

There are 33 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Dovecote View?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dovecote View to the centre of Chichester?

1.4 mile(s) as the crow flies, distance by road may be significantly further.