St George's Lodge is exceptional in every respect
Juliette B (Daughter of Resident)
The staff go out of their way to make everyone feel welcome and happy.
Suzanne H (Regular Volunteer)
I cannot fault the facilities or the treatment my mother received in any way whatsoever
Mark G (Son of Resident)
When visiting the home please buzz the main door for entry, upon entry visitors will be asked to sign in before being greeted by a member of staff to view the home.
Parking is available on-site on a first-come, first-serve basis. No restrictions apply at the property. Please note local parking restrictions around the home do apply.
St George's Lodge has a Review Score of 9.9 (9.873) out of 10, based on 12 reviews in the last 2 years. Over all time St George's Lodge has 47 reviews.
Review from Stephen (Son of Resident) published on 19 March 2017
Submitted via Website •
Report
We moved to St George's on a friend's recommendation.
All the staff and owners are extremely caring and accommodating. The rooms are comfortable and homely and clean
The staff arrange outings
If there is a negative comment I find the plates the food are served on are bizarrely small or bowl like. Which means my dad tends to push the food off the plate or has difficulty cutting stuff. Volume and quality of food are good. But bigger flatter plates would be great.
Having seen several homes now I would have no qualms about recommending this lovely family run nursing home
Reply from Emma Wood, Director at St George's Lodge
Thank you for your kind comments. I'm really pleased you are finding your fathers stay at St Georges caring and accommodating. With regard to your father's dinner plate; we have now offered him a larger plate with all meals. I'm sorry this was a concern, but now we are aware we are happy to change the size of plates used for meal times. I hope your father enjoys the rest of his stay with us. Please don't hesitate to contact us if any other problems arise.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kaz M (Daughter of Resident) published on 26 July 2016
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Martin (Son of Resident) published on 8 March 2016
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Roy P (Son of Resident) published on 27 November 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C J R (Niece of Resident) published on 18 November 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Audrey W (Daughter of Resident) assisted by family/friend published on 9 November 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Walter F (Resident) published on 7 October 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.873) out of 10 for St George's Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.873 for St George's Lodge is calculated as follows: ( (125 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.873
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St George's Lodge is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Sep 2021
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Registered Manager
Joined: 2024
Registered manager with over 25 years of experience within the care sector managing homes.