Glebe House

Stein Road, Southbourne, Emsworth PO10 8LB
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9.8 89 Reviews
  • Glebe House, Emsworth
Glebe House is a 40 bedded home located in the scenic village of Southbourne in West Sussex. It’s location couldn’t be more perfect with a number of shops nearby and great transport links. Glebe is an integral part of the local community and is well known and respected. The home has a large staff team of all ages with a wealth of experience, there are a number of long serving local staff working within the home.

Glebe House offers thirty beds to the elderly and frail who can no longer live independently at home and ten beds to those who have been in hospital and need to rebuild their confidence before returning to live in their home again.

The home offers a calm and caring ambiance and the team always ensure that each and every resident feels at home.

The home's chefs provide daily home cooked meals for residents to enjoy in communal dining areas or in the comfort of their own room. Hot and cold drinks are provided throughout the day to ensure that residents are always well-hydrated. The beautiful gardens wrap fully around the home which ensures that each window has a garden view.

Activities and social interactions play a large part of life here at Glebe, each day they offer a range of activities such as singers, entertainers, crafts and games just to name a few and friendships are always encouraged. The home has many wonderful community links such as local schools, churches and social groups.

Glebe House is a wonderful place to call home and an amazing place to work.

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Care Provided by Glebe House

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Joanne Holman (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2006

Funding & Fees Guide for Glebe House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,349
  • (these prices are only a guideline, please contact Glebe House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Glebe House Reviews (89)

Total of 89, showing 1-20
9.8

Glebe House has a Review Score of 9.8 (9.778) out of 10, based on 51 reviews in the last 2 years. Over all time Glebe House has 89 reviews.

Overall Experience

  • 77
  • 11
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Date Published

89
10
22
51
38

Review from Hannah B (Daughter of Resident) published on 10 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Glebe House after various stays in hospital. Her physical capacity, spirit and confidence were depleted. After a few weeks re enablement at Glebe she is fortified in every way. Thank to Glebe House, staff and systems.

Reply from Tamsin Davies, Sales and Marketing Coordinator at Glebe House

Thank you so much for sharing your kind feedback. We're delighted to hear that your mother has benefited from her time at Glebe House and has regained both her physical strength and confidence. We strive to provide the best care and support, and it means a great deal to us to know that your mother has been able to regain her strength in every way.


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Review from Sarah K (Daughter of Resident) published on 27 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank everyone at Glebe House for the excellent care my mum receives as a resident. The staff and management are extremely professional, friendly and caring. Mum is kept very comfortable and the staff go above and beyond to make sure all her needs are met. I am always informed promptly
of any concerns and updates. Fantastic staff - thank you all.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for your kind words. We're truly honoured to care for your mum and are so pleased to hear that you are happy with the care she receives. Our team strives to ensure that all residents feel comfortable, valued, and well looked after, and it's wonderful to know that we're meeting those goals. Your feedback means a great deal to us, and we will continue to provide the best care possible. Thank you again for your trust and appreciation!


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Review from V W (Granddaughter of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted to see the care + attention towards my grandmother. All of you are doing a wonderful job keeping her smile and most of all laughing.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for your lovely feedback! We're so happy to hear that your grandmother is enjoying her time with us and that we're able to keep her smiling and laughing. It's truly a pleasure to care for her, and we're grateful for the opportunity to make a positive difference in her life. Your kind words mean a lot to the team, and we'll continue to provide her with the best care possible.


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Review from Jacqui D (Daughter of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my first visit to see my mother, I was happy to find such a welcome place. The staff were so helpful and friendly. I stayed to lunch and the food was very good and well priced. Good to see that my mother is happy and enjoying everything at Glebe house. I couldn't wish for a better place for her to
be.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for your kind feedback! We're thrilled to hear that you had a positive experience during your visit and that your mother is happy and enjoying her time at Glebe House. It means a lot to us to know that both the staff and the food made a great impression. We're dedicated to providing a welcoming and caring environment, and we're so grateful for your trust in us to look after your mother. Please don't hesitate to reach out if there's anything else we can do to support you and your family.


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Review from Kevin L (Brother of Resident) published on 5 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother had to be rushed into Glebe House due to various circumstances but from the minute he arrived, he was welcomed and cared for by the amazing staff. Within a matter of weeks his condition improved remarkably. This was due to the love and care he received and he was in a comfortable place that
catered for all his needs. I can't thank everyone there enough for what they did for my dear brother and I would certainly recommend it to anyone.

Reply from Joanne Holman, Home Manager at Glebe House

This is so wonderful to hear, thank you! We're delighted that your brother's condition has improved.


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Review from Sheila T (Wife of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Glebe House since April 2024. I have nothing but praise for all the staff at Glebe, who are dedicated and look after residents superbly and treat them with respect. Glebe House is a gem in the area and my husband is very happy there.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for taking the time to leave us a review-we truly appreciate it! Your kind words mean a lot to us and will be shared with the rest of the team.


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Review from Anne Y (Wife of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A happy and cheerful occasion of Christmas lunch for residents and visitors. Visitors were welcome and called by their Christian names. Lovely meal served by kitchen staff and care staff. Very efficient, all helped to make an enjoyable time. Thank you everyone.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for taking the time to leave us a review. We're truly delighted to hear that you enjoyed your Christmas lunch with us - it means a lot to us.


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Review from Philippa R (Mother of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son arrived at Glebe House after a dramatic lightning strike wrecked his previous home. He was so warmly welcomed. The staff were incredible and he felt safe and loved after a traumatic arrival. I have been consistently impressed by the staff - warm, friendly and competent and always working as a
team. Glebe House is very comfortable, residents can be private or enjoy a range of activities. Most importantly relatives like myself are welcomed and supported. This is from my son - 'It feels like home'!

Reply from Joanne Holman, Home Manager at Glebe House

Thank you from the bottom of our hearts for your thoughtful review about your son's care. Our team is deeply dedicated to providing the best support possible, and your kind words will mean so much to them.


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Review from Brian H (Respite Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Returned home from another great respite break at Glebe House on 16th December 2024. I went down to give my wife a break before Christmas, it was as always a pleasure to see familiar faces as well as a warm welcome back.
I was lucky enough to be there for the Christmas party and what a great spread
of food as well as good entertainment and it was a pleasure to get a chance to see everyone enjoying the afternoon as well. I always feel like I am back with old friends and my room there is just right for me and my assistance dog. I know I can be a bit of a challenge at times and am always looked after at any time of the day or night with the highest quality care I need.
Also love the opportunity to get a good soak in the bath.
Thank you everyone for making my stay a very pleasant and enjoyable time I look forward to being back in the spring.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your time at Glebe and had fun celebrating with us at our Christmas party. We look forward to seeing you again in the spring!


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Review from Neil A (Son of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only there for 8 weeks, she wished she could stay and so did myself and my wife but there were no spare rooms so Mum went to another home. Thanks to everyone at Glebe House.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you for taking the time to review us, we really appreciate it.


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Review from R P (Son of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother passed away after spending just 3 months in Glebe House. I know she enjoyed her time in the home and she found the staff helpful and understanding. My visits were occasional, due to living outside the UK, but when I did visit I found my mother happy and the staff most welcoming. She celebrated
her 100th birthday whilst in the home and a room was made available for friends and relatives to celebrate the occasion with her.
Thank you Glebe House.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for taking the time to leave us this kind review about the care of your mum, we really appreciate it. I will make sure to pass your lovely comments on to the rest of the team who will be delighted to read this.


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Review from N P (Daughter of Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friednly and accommodating. Nothing is too much trouble.
Always welcoming. Always informative and I can not fault the care provided.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for taking the time to leave us this kind review, we really appreciate it. Your lovely comments will be passed on to the rest of the team.


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Review from June A (Wife of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is due to be discharged after 6 weeks having care and reablement rehab. I cannot praise all the staff and all professionals enough for their care and understanding of his needs. The food/cleanliness/everything here is wonderful. I, myself, had had lunch with my husband every Sunday and it's
10 out of 10 every time. It's totally dispelled my original idea of what care home life was like. It's airy, modern and lovely.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you so much for leaving us this lovely review about the care of your husband, I will make sure to pass it on to the rest of the team.


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Review from W C (Grandson of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attentive and friednly staff, mindful of residents' needs. Home is very clean and peaceful. Allow for independence alongside care. Accommodating and friendly to visitors.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for leaving us these kind words, I will pass them on to the rest of the team.


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Review from Stephen B (Nephew of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A truly wonderful establishment, blown away from the moment I first visited my aunt.
I wasn't sure what to expect but Glebe House excelled my expectations.
Many grateful thanks.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you so much for leaving us this wonderful review, the team will be delighted to read it.


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Review from Michael T (Resident) assisted by family/friend published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care staff. Cleaning is very good, happy staff. I haven't been here very long but what I have seen of the activities has been good. I have a good selection of food. Very good management, can't fault the staff here.

Reply from Irene Pudduck, Home Manager at Glebe House

This is such a great review to read, thank you. The team will be delighted to read this.


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Review from Victor F (Resident) assisted by family/friend published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are great, happy, funny and get on very well with them. They keep my room tidy and clean. Lovely staff. The food is brilliant, always get what you ask for, can't fault them. Activities are very good, they try to please everyone. Very nice lady in management.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you so much for leaving us this kind review, I will make sure to pass your kind words on.


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Review from Peter H (Resident) assisted by family/friend published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care staff. Good staff keep my room very clean and tidy. Love the food - it's excellent. Very good management, I have been here for 2 weeks, it's a lovely home.

Reply from Irene Pudduck, Home Manager at Glebe House

We are so pleased to hear that your enjoying your time here at Glebe House. Your kind words will be passed on.


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Review from B D (Resident) assisted by family/friend published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care - they look after me, lovely staff.
Cleaning - they keep my room clean, always pleasant.
Activities - always something going on, love the bingo and the staff are lovely and funny.
Kitchen - I enjoy the food.
Management - they are ok - lovely staff.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for taking the time to leave us this review, we really appreciate it.


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Review from Emily B (Friend of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A really good friend of mine is staying here short stay. We felt welcome as soon as we walked through the door. Place is very homely. Good food and plenty of activities to do.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you, this is such a lovely review to read! I will make sure to pass your kind words about the care of your friend onto the rest of the team.


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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Glebe House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.778 for Glebe House is calculated as follows: ( (477 Excellents x 5) + (118 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 603 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glebe House is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Joanne

Joanne Holman

Job Title: Home Manager

Joined: 2008

Jo joined the care sector and Shaw healthcare back in June 2008.
There is not a role in a care home that Jo has not undertaken – she loves a challenge and has helped out in many Shaw homes across the West Sussex region, learning and improving along the way.


Jo enjoys the interactions she has each day with families, health professionals, and of course the lovely residents. Jo commented “Speaking to the residents and listening to their life stories, just knowing you have made a difference to someone’s day, is what makes working in care so wonderful”


Tracy

Tracy McClure

Job Title: Service Administrator

Joined: 2015

I started at Glebe House in 2015 as a support worker. I then became a team leader and now I am the administrator.


My mum resided at Glebe House when she needed care, after seeing the fantastic care and support given to her I decided that I wanted to be a part of the Glebe House team.


My role as admin gives me the opportunity to support each of the residents and their families first hand.


I am privileged to meet future residents and their families and ensure that all of their needs are met whilst residing with us.


I love being part of such a supportive and dynamic staff team and spending time with each and every resident.


Stephanie

Stephanie Watts

Job Title: Service Administrator

Joined: 2021

I started my career in Health and Social care back when I was a teenager
I have worked with an entire spectrum of people with differing health needs.


Over the last 11 years working in the care sector, I have gained many skills and achievements, my highest qualification is, Level 5 in Health and Social Care.


In my previous role I was a registered manager at a home for those with mental health needs. I then went on to have a baby girl and decided that I wanted to take a new career path still in the care sector so that I could use the skills and knowledge previously gained to give 100% to my new role.


I joined Glebe House as the second administrator. I enjoy the people I work with and every day is a new challenge, this gives me the opportunity to develop my skills to ensure I am always providing a fantastic service to the people we support and their families.


Josephine

Josephine Hynek

Job Title: Team Leader

Joined: 2013

Started working in the home almost 9 years ago.


I am currently working as a team leader, which I really enjoy.


Working in this role and supporting the residents and the staff team gives me immense job satisfaction.


I know that I have achieved when I can make at least one resident smile every day.


It’s such a rewarding career and team work is paramount to the safe running of my shift.


Frequently Asked Questions about Glebe House

What types of Care is Glebe House registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Glebe House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Glebe House have?

There are 40 Single Rooms.

What are the Facilities & Services at Glebe House?

Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Glebe House to the centre of Emsworth?

1.5 mile(s) as the crow flies, distance by road may be significantly further.