Glebe House

Stein Road, Southbourne, Emsworth PO10 8LB
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9.8 88 Reviews
  • Glebe House, Emsworth
Glebe House is a 40 bedded home located in the scenic village of Southbourne in West Sussex. It’s location couldn’t be more perfect with a number of shops nearby and great transport links. Glebe is an integral part of the local community and is well known and respected. The home has a large staff team of all ages with a wealth of experience, there are a number of long serving local staff working within the home.

Glebe House offers thirty beds to the elderly and frail who can no longer live independently at home and ten beds to those who have been in hospital and need to rebuild their confidence before returning to live in their home again.

The home offers a calm and caring ambiance and the team always ensure that each and every resident feels at home.

The home's chefs provide daily home cooked meals for residents to enjoy in communal dining areas or in the comfort of their own room. Hot and cold drinks are provided throughout the day to ensure that residents are always well-hydrated. The beautiful gardens wrap fully around the home which ensures that each window has a garden view.

Activities and social interactions play a large part of life here at Glebe, each day they offer a range of activities such as singers, entertainers, crafts and games just to name a few and friendships are always encouraged. The home has many wonderful community links such as local schools, churches and social groups.

Glebe House is a wonderful place to call home and an amazing place to work.

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Care Provided by Glebe House

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Irene Pudduck (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2006

Funding & Fees Guide for Glebe House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,349
  • (these prices are only a guideline, please contact Glebe House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Glebe House Reviews (88)

Total of 88, showing 21-40
9.8

Glebe House has a Review Score of 9.8 (9.776) out of 10, based on 49 reviews in the last 2 years. Over all time Glebe House has 88 reviews.

Overall Experience

  • 76
  • 11
  • 1
  • 0
  • 0

Date Published

88
11
21
49
39

Review from Martin H (Son-in-law of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father-in-law spent his last few months at Glebe house. And I can honestly say they were the happiest he had had in a long time. He had nothing but praise for the staff and made some great friends with the other residents nothing is too much trouble for the staff at this care home.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you so much for this lovely review about the care of your Father-in-law, our team will be touched to read this.


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Review from Sylvia D (Wife of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Glebe House for approximately two years. They do look after him quite well, his main issue is the food - I am known for being a very good cook (I did B&B, foreign students, so when they say I am a very good cook it makes you happy). I walk down for a visit or take the bus. He
can come home for lunch etc also get on a local bus and visit the local pub, so we are all doing our best. they do put on little shows and a lovely Christmas so well done Glebe House.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for leaving us this kind review, we really appreciate it. Your feedback will be passed on.


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Review from Graham H (Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Love the atmosphere, good food, friendly residents. The staff are ready to help whenever needed. Everybody is willing to communicate to help residents. Always someone to talk to keep everybody happy.

Reply from Irene Pudduck, Home Manager at Glebe House

This is such a great review to read, thank you. Our team strive to achieve the best quality of care for all of our residents and it really is a privilege to be able to do this. Your kind words will be passed on.


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Review from Martin A (Respite Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home from home, treated so well, thank you.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for taking the time to leave us a review, we really appreciate it.


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Review from Jenny H (Daughter of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the home. Staff are amazing, the care is outstanding. From management, to food, to cleanliness, everything is amazing. Mum has been here a few times and loves it.

Reply from Irene Pudduck, Home Manager at Glebe House

We are so pleased to read this wonderful review, it means a lot to our team, who strive to achieve their best quality of care every day.


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Review from A M (Friend of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made to feel welcome, care and kindness is shown at all times. Always friendly and helpful and respect is shown. The staff are all so nice and greet with a hello and take their time to listen and explain things that are happening. Lovely to hear the other residents laughing and happy. Lovely
home with lots to do.

Reply from Irene Pudduck, Home Manager at Glebe House

This is such a lovely review to read, thank you. Our team go above and beyond to make sure all of our residents are safe and happy, it's lovely to receive such kind comments.


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Review from R P (Daughter of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care that my mother received. She felt very safe and well looked after by all the staff that cared for her. Had a very good experience, which helped her recovery after a short stay in hospital.

Reply from Irene Pudduck, Home Manager at Glebe House

This is such a lovely review to read. The whole team feel privileged to be able to provide a safe, loving home for your mother. Your kind words will be passed on.


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Review from K H (Wife of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the third time my husband has been to Glebe House for respite, and each time, I know he is happy to go. He enjoys the location as well as well as the welcome he always feels. I know he is always pleased to see the staff who look after him and his assistance dog so well. Knowing this, I am able
to relax properly when he is there, as I know he is in safe hands.
Myself and our daughter visited him during his stay and were made very welcome and felt part of the community whilst we were there.
As usual, he has come home and is already planning his next stay.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for leaving us this lovely review. I speak on behalf of all of the team when I say that we feel privileged to be able to provide this for your husband and, of course, you and the rest of your family. If you have any questions, please do not hesitate to ask.


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Review from F E (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been unwell again, the staff have been amazing, always caring and looking after Mum. We as a family are very lucky to have Mum in Glebe House. I must say the staff are just amazing and brilliant with Mum.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for leaving us this kind review, we are so pleased that your mum is happy here with us at Glebe House. Your lovely comments will be passed onto the rest of the team.


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Review from Shaun H (Son of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Glebe House for six weeks of respite care in June 2023. All of the staff have been helpful and efficient for the duration of the stay, they have made my mother, myself and our family extremely welcome. My mother has made good progress during the stay and is now far more mobile.
Thank you to Glebe House for your support.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for leaving us this lovely review. It is so great to hear this and we feel privileged to have been able to help. Your kind words will be passed onto the rest of the team.


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Review from P L (Resident) assisted by family/friend published on 28 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the main, well-catered for and suited my purpose.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for taking the time to leave us a review; we really appreciate it.


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Review from Keri H (Daughter of Resident) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum attended Glebe House after being in hospital for five weeks. The care given from the moment she arrived was amazing, nothing was too much trouble. They encouraged her, listen to her and made her feel very comfortable during her short stay. A huge thank you to all Glebe House staff, you are all
amazing.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you so much for this lovely review. It will be passed onto the rest of our wonderful team.


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Review from Jean O (Resident) assisted by family/friend published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just over 100 years ago, as a little girl, I was always taught to say to my hostess thank you for having me. No words can express my thanks for all the kindness and care I have received from everyone who has looked after me at Glebe House. My warmest good wishes to all.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for taking the time to leave us a review, we really appreciate it. Your lovely comments will be passed on to the rest of our wonderful team.


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Review from Dawn P (Daughter of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed here to recuperate for three weeks following a fall and a stay in hospital. She was very well looked after and was pleasantly surprised at how nice it was. The staff were very kind and professional, and the building very pleasant and clean. Overall, I felt that my mum received the best
of care, for which I am very grateful.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for leaving us such a kind review, I will make sure it gets passed on to the rest of the team.


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Review from Lisa L (Daughter-in-law of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Glebe House is absolutely amazing. My mother in law had been in hospital for 5 months on a rehabilitation ward and sent her home when she wasn’t ready and unable to do things for herself. We then got a place at Glebe House for 6 weeks. After only 2 weeks at Glebe House the transformation in my mother
in law is amazing, she is able to stand and walk with minimal assistance and is happy there. This is due to the hard work and dedication from the care team and management going above and beyond to help her.

Reply from Irene Pudduck, Home Manager at Glebe House

We are so happy to hear this. Our wonderful and hard-working team strive to achieve the best quality of care for all of our residents. This is great news about your mother-in-law. Your lovely comments will be passed on to the rest of the team.


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Review from Lindy G (Daughter of Resident) published on 16 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was sent to Glebe House Care Home on a discharge to assess (D2A). So we didn't actually choose this care home personally and it was our first encounter of a care home.
I cannot recommend Glebe House highly enough. All staff are very friendly, helpful and caring. The property is fresh, light
and airy.
They reassure me that my father would be well cared for and he was above and beyond.
Sadly, there are no beds for him to stay long-term as he would love to. Big thank you to all.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for taking the time to write this wonderful review, we really appreciate it. Your kind words will be passed on to the whole team.


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Review from Jenny B (Regular Volunteer) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm a volunteer, was recommended. Never have I worked in such a lovely home. Staff are lovely and welcoming, very well looked after, helpful and nothing is too much trouble. The manager is very supportive. Bless to be on their team.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for leaving us such a lovely review, we really appreciate it. Your kind words will be passed on to the whole team.


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Review from M F (Son of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exemplary kind and compassionate care provided to Mum by all the team at Glebe House. She loved her time here; felt safe, comfortable and most of all completely at home. We could not have wished for a better environment in which to spend her last year before passing away peacefully.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for leaving this lovely review. We feel so privileged to have been able to provide this for your mum. Condolences to you and your family.


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Review from P W (Daughter of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A first-class nursing home with excellent facilities and a dedicated staff. My elderly mother, on respite care, was treated with great warmth combined with respect and dignity. Well done, Glebe House!

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for this lovely review. We are so pleased to hear this and it will be passed on to our wonderful team.


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Review from Christine C (Daughter of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum passed away in Glebe House yesterday, after a year of loving care. I cannot thank the staff enough for the quality of their care and support. Mum was extremely happy in Glebe House and considered it her home. She was very fond of all the staff, as they appeared to be of her. I live abroad and it
was such a comfort to know she was happy and settled. I was kept regularly informed of her mental and physical state and the carers and admin staff were always cheerful and welcoming. Thank you so very much.

Reply from Irene Pudduck, Home Manager at Glebe House

This is such a heartwarming review, all of us here at Glebe feel privileged to have been able to care and look after your mum. Condolences to you and your family.


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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Glebe House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 49 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.776 for Glebe House is calculated as follows: ( (458 Excellents x 5) + (114 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 580 Ratings = 4.776

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glebe House is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Irene

Irene Pudduck

Job Title: Service Manager

Joined: 2021

Irene started her career in health and social care as a care worker in a residential home at the age of 16. Staying and progressing for a further 22.5 years. In this time, Irene had a variety of job roles such as head of care, home trainer, NVQ assessor, team leader and deputy manager.


Irene says "I have supported many people from all walks of life and have a passion for providing excellent person-centred care. I aim to ensure that Glebe House runs in line with the CQC standards and you will always receive the warmest of welcomes here. The staff team at Glebe House are fabulous and we all support one another to ensure that our residents are safe and happy."


Glebe house provides a homely and friendly environment for the residents who choose to live here.
There is nothing more rewarding than seeing the positive difference that we make as a team for the residents.


Irene is super proud of what team Glebe are achieving day in and day out. She loves her role and couldn’t be happier.
Irene wholeheartedly thanks her team for what they do, especially throughout these testing times.


Emily

Emily Watts

Job Title: Deputy Manager

Joined: 2021

At the age of 18 Emily decided that she wanted a change in career after a family member suggested she would make a great carer.
The rest they say is history…


Emily has worked in many different settings supporting those with dementia, mental health needs, physical disabilities, learning disabilities, adolescents and the elderly.


Emily says: “I cannot imagine a career with more challenges and I love that no day is the same. My main goal is to ensure that our residents are healthy and happy. It’s so rewarding to see the positive difference that the Glebe House team make every single day. The staff are brilliant and are the core of the home and we all share the same vision and goals.”


With the support of Irene, the manager, we lead the team to ensure that all care provided is to the highest standard possible.


We have had a bumpy ride with the pandemic and have had our fair share of obstacles thrown at us but we always pull through as a team.
Emily will always do all she can to support her team.


Tracy

Tracy McClure

Job Title: Service Administrator

Joined: 2015

I started at Glebe House in 2015 as a support worker. I then became a team leader and now I am the administrator.


My mum resided at Glebe House when she needed care, after seeing the fantastic care and support given to her I decided that I wanted to be a part of the Glebe House team.


My role as admin gives me the opportunity to support each of the residents and their families first hand.


I am privileged to meet future residents and their families and ensure that all of their needs are met whilst residing with us.


I love being part of such a supportive and dynamic staff team and spending time with each and every resident.


Stephanie

Stephanie Watts

Job Title: Service Administrator

Joined: 2021

I started my career in Health and Social care back when I was a teenager
I have worked with an entire spectrum of people with differing health needs.


Over the last 11 years working in the care sector, I have gained many skills and achievements, my highest qualification is, Level 5 in Health and Social Care.


In my previous role I was a registered manager at a home for those with mental health needs. I then went on to have a baby girl and decided that I wanted to take a new career path still in the care sector so that I could use the skills and knowledge previously gained to give 100% to my new role.


I joined Glebe House as the second administrator. I enjoy the people I work with and every day is a new challenge, this gives me the opportunity to develop my skills to ensure I am always providing a fantastic service to the people we support and their families.


Josephine

Josephine Hynek

Job Title: Team Leader

Joined: 2013

Started working in the home almost 9 years ago.


I am currently working as a team leader, which I really enjoy.


Working in this role and supporting the residents and the staff team gives me immense job satisfaction.


I know that I have achieved when I can make at least one resident smile every day.


It’s such a rewarding career and team work is paramount to the safe running of my shift.