Rosedale Care Home

25 Kings Road, Horsham RH13 5PP
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9.7 43 Reviews
  • Rosedale Care Home, Horsham
Rosedale provides residential and dementia care for up to 18 people, spread out over two floors. The home is now under new management and the team are extremely dedicated to providing an excellent standard of care for those living at the home.

Rosedale is located on a busy residential street in Horsham, West Sussex. The home has great community links and easy access to Horsham town centre, and is located just half a mile from Horsham railway station. The home features well-decorated communal areas which are accessible to residents and relatives, and a secure private garden where residents can relax and socialise. Each bedroom is fully furnished and tastefully decorated, though residents can also personalise their bedrooms as they wish.

Rosedale has a Care Manager and Senior Healthcare Assistants who support with medication ordering and administration, person-centred care planning, and overseeing the HCA team on a daily basis to ensure that the highest standard of care is provided.

The Activities Assistants are responsible for arranging both 1-to-1 and group activities and entertainment, dependant upon individual needs and preferences.

Rosedale residents have access to a hair salon, with an external hairdresser visiting the home every other week.

Rosedale Home works with excellent local suppliers of fresh produce and offers a well-balanced seasonal menu, with the residents actively participating in the menu options. All dietary needs can be met and support and encouragement is provided for eating and drinking, as required.

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Care Provided by Rosedale Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 18 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Alex Angelov (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (10)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998
    • Number of floors: 2

Funding & Fees Guide for Rosedale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £1,250
    • Self-Funded Residential Dementia Care £1,320 – £1,320
    • RESPITE Self-Funded Residential Care £1,320 – £1,320
    • RESPITE Self-Funded Residential Dementia Care £1,320 – £1,320

  • 24 hours care provided, dependent on individual needs as well as all meals, activities provision and support access to the community.
  • (these prices are only a guideline, please contact Rosedale Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please contact directly the home for information or advice on arranging a visit.


  • Parking

  • Rosedale Care Home has on- site parking available, through during busy periods, spaces maybe limited.


Rosedale Care Home Reviews (43)

Total of 43, showing 21-40
9.7

Rosedale Care Home has a Review Score of 9.7 (9.748) out of 10, based on 18 reviews in the last 2 years. Over all time Rosedale Care Home has 43 reviews.

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Review from P P (Son-in-law of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited on many occasions and always find the staff and management very kind and caring. The home itself is clean and well-run and we are happy with the way our mum is cared for.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for your kind words.
Rosedale will continue to work harder to achieve high standards.


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Review from N P (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, I was very upset to put Mum in a home, looked at a few, went to Rosedale Care Home and all my fears were lifted. My experience going into Rosedale Care Home was one of a warm, loving and caring experience. It was not like a home for the elderly, it was like a home from home. My mum is very cared
for and loved, they treat all their residents like this. Staff and management go beyond their duty. Well done to all of them.

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Review from J B (Friend of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found it very warm and friendly. Lots of chatter, each time we visited. Friendly staff. Good ambience. Cheerful furnishing.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for your warm and kind words. We will continual to improve the service to higher standards.


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Review from Margaret B (Daughter of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is never an easy decision to move your loved one from their own home to a care home; however, the warm and friendly atmosphere at Rosedale's with such kind and empathetic staff with years of experience has ensured my mum has made this transition more successfully than I could have ever hoped for.
Being a large house, the layout has a home-from-home feel, so is easy to get used to, and we were able to personalise Mum's room as much as we liked to help with this transition. She has not only been treated with great care and respect but as the individual that she is. Being a well-staffed and small home means that all of this wonderful care and attention is possible and consistent, which gives our family huge comfort and peace of mind, and most importantly, my mum is safe and happy.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for your kind and warm words. I will share your feedback with the team.


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Review from S C (Niece of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased to know that my aunt is being looked after in a loving atmosphere with every care possible as I live abroad. Thanking everybody for everything they do to make her life comfortable. A wonderful care home.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for the review and Rosedale will be continual to improve the service to higher standard.


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Review from D F (Son of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been a resident she has been treated with the utmost care, and respect and has been looked after in the most caring way possible. All the staff are very friendly my mother could not be any happier. She has really settled in which makes life easier for my sisters and myself. Could
not recommend Rosedale enough.

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Review from Sue P (Daughter of Resident) published on 8 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad stayed at the home for a week. This was for respite for my Mum who acts as his main carer. I felt that Dad was well cared for and the staff were friendly and conscientious. He seemed to settle very well and enjoyed sitting in the garden, making the best of the pleasant weather at the time of
his stay. He also loved the food. I think he ate very well!


The home is being renovated and you can see the improvements being made to communal areas to bring things up to date. When it was time to pick Dad up, several members of staff took the time to say goodbye and showed genuine affection for him.


Thank you for taking good care of him.


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Review from C B (Daughter of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very homely, caring, friendly home. My mum is receiving excellent care. The carers are excellent and I am very happy that we chose Rosedale.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Amazing words, thank you very much.
The comments will be shared with the team, and we will continue to improve the service to a higher quality.


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Review from M D (Daughter of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my mother I find the home very warm and cosy and friendly place home from home. The care is excellent. My mother enjoys the food and the home is kept immaculate and the care is excellent. The management is excellent.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for your warm and kind words. Rosedale will continue to improve the service to higher quality service.


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Review from Steve D (Son of Resident) published on 30 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the first time that my mother has gone into respite care whilst we had a break for a week. I was very apprehensive about it; how she would react and what it would be like for her. We were warmly welcomed and reassured by the manager and his lovely team. I was given reassurance that they can
cope but that they would let me know if there were any issues and that I was welcome to call any time to check on her. In the event, I opted not to call, but I was thinking about her all week. In the event I need not have worried, we collected Mum and all was well, and in fact, she thought she had been on holiday. I am very grateful for the care she received, and the break we had was much needed, and we are planning on more respite care periods. We will be comfortable that Mum will be in good hands.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for the amazing words regarding the home.
I will share the information within the team, and we will continue to improve the service to higher standards.


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Review from Carol G (Friend of Resident) published on 21 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today I had the pleasure of attending the afternoon tea, put on for the family and friends of the residents of Rosedale. The manager and staff were very welcoming presenting a wonderful array of delicious sandwiches, cakes and tea. The venue was clean and bright and very comfortable for the residents
and visitors too.
Most importantly was the care, support and dignity shown to each resident, whatever their needs. The manager and staff showed a professional and friendly approach to who they cared for creating a happy atmosphere enjoyed by all. Manager and staff are great ambassadors for your company.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for your amazing words.
Rosedale will continue to improve the service to higher standards, and we want to make sure all residents receive the best care we can possibly provide.


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Review from Charlotte L (Granddaughter of Resident) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan is very happy at Rosedale. The staff, especially the manager, are very kind and caring. The home has greatly improved over recent months.

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Review from Sandra P (Friend of Resident) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have had several delightful visits to a friend/relative at Rosedale. I noted how pleasant the room was and how comfortable the friend was being there.
The staff were welcoming and treated the residents with care and politeness.
The general atmosphere at Rosedale was very positive, and there was
a sense of kindness towards the residents, each person valued. The "tea party" was a huge success, and many thanks are due to the manager and his staff. Well done!

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Review from John A (Son of Resident) published on 9 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Rosedale for about three years now. We have always been happy because she has been happy there. When we learned of the recent ownership change we feared the worse.
However, after several months we couldn't have been more wrong. The ' New ' manager has been like a new broom. He has swept
through the place with changes and upgrades seen throughout. New Alarm Systems, complete redecoration and totally new furniture throughout. There is a refreshing new attitude exhibited by all staff with the emphasis on ' Living ' and a real attempt to make all the Residents feel 'Special'. Cannot recommend Rosedale more highly. All credit to a super ' Team ' of carers.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for wonderful words.
We will continue to improve the service to higher standard.


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Review from Rachel C (Daughter of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our initial visit to Rosedale in June we have been very impressed with the manager and the team of carers.


Mum is very happy with her care and so are we. The whole team at Rosedale are very caring and friendly. Mum loves to have a chat and she is getting to know the carers. Added to that mum

has a lovely bright and sunny room.


The home is clean and welcoming, a friendly small home… just what mum wanted.


Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for the nice words.
Rosedale will continue to improve the service to high standards.


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Review from Janet C (Daughter of Resident) published on 21 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we heard Rosedale Care Home had changed ownership we were somewhat concerned but our fears were very quickly allayed. The new manager at Rosedale is fantastic and already knows all residents well and knows all visitors by name and welcomes you in a casual friendly manner. He is open to requests
and suggestions and responds very quickly, dealing with matters promptly and effectively. Since the takeover, there have been masses of improvements which have led to a bright, less cluttered environment which is extremely welcoming. It is particularly pleasing to see that most of the existing staff have remained, which means Mum remains happy with people she knows and has become fond of. The team are all friendly and care for Mum in a respectful way and are always happy to chat with her as she chooses to remain in her room most of the time, but she has a lovely view of the garden and can enjoy watching the birds. Mum receives good care at Rosedale and she is very happy there!

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you. Such a nice comments. Rosedale will continue to improve the service to a higher service.


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Review from Eddie C (Nephew of Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt went into Rosedale last September. The staff have been, and still are, caring and respectful of my aunt's needs. The owner who has run the home for twenty-four plus years has now retired and sold to a new one. Most of the original staff have remained and are continuing to care under the new
management. This is a testimony to the sensitive and caring way the new management has managed the change.

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Review from Marie H (Daughter-in-law of Resident) published on 22 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law is treated with respect, dignity and kindness. The mood at Rosedale is 'up beat' and happy and once the activities are up and running will also be a more stimulating environment. There are some very positive planned changes and when completed it will be a truly lovely place to be. The
food always looks very appetising and residents now have a choice of meals which is wonderful. I always leave Rosedale knowing my mother-in-law is well cared for both physically and mentally.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for the wonderful words.
Rosedale will continue to improve the service to higher standard.


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Review from D S (Friend of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Rosedale gives me a pleasant welcome and are friendly. My friend enjoys the view from her window and says the food is good. She finds her bed and chair just right. All the staff are respectful and kind. They have been strict about the Coronavirus rules.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for amazing feedback.
Rosedale continue to be very strict with Covid-19 guidelines ensuring the residents safety.


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Review from Steven P (Son of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since January 2022. The staff have always been very kind and caring, creating a very homely environment. The home recently underwent a change of ownership which is resulting in more investment in the appearance of the home, including the garden. I consider the home excellent
value for money and most importantly my mother is well cared for amongst staff that really care.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for your positive feedback - it's a great feeling to know that our support makes a difference to your lovely Mum.


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Current Review Score: 9.7 (9.748)

Overview of Review Score

The Review Score of 9.7 (9.748) out of 10 for Rosedale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.748 for Rosedale Care Home is calculated as follows: ( (163 Excellents x 5) + (41 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 210 Ratings = 4.748

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosedale Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (2)

Aleksander

Aleksander Angelov

Job Title: Register Manager

Joined: 2022

A qualified social worker with over 14 years of national and international experience composed of providing high quality of care, overseeing the running of the care home, assisting higher management with budgeting and matters related to care home, staff appraisals, meetings, and disciplinaries, liaising with outside health care professionals, with a vast knowledge about the CQC policies and procedures.
I have completed QCF level 5 in 2016.


Miranda

Miranda Morley

Job Title: Care Manager

Joined: 2004

I have been working in Health and Social Care since 16 years old.