Gratwick House

55 Norfolk Road, Littlehampton BN17 5HE
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8.9 6 Reviews
  • Gratwick House, Littlehampton
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Care Provided by Gratwick House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Michael Hitchens
  • Person in charge
  • Lorraine Barclay (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (20)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Gratwick House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £1,200
    • RESPITE Self-Funded Residential Care £800 – £1,200

  • Dependent on room type and needs. The prices indicated are only a guide and subject to a pre-admission assessment.
  • (these prices are only a guideline, please contact Gratwick House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Completely unrestricted, pop in for a coffee when ever you like or call ahead to order a meal to share with your loved one.


  • Parking

  • Onsite parking available.


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Gratwick House Reviews (6)

8.9

Gratwick House has a Review Score of 8.9 (8.914) out of 10, based on 3 reviews in the last 2 years. Over all time Gratwick House has 6 reviews.

Overall Experience

  • 6
  • 0
  • 0
  • 0
  • 0

Date Published

6
1
1
3
3

Review from Eileen H (Friend of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have visited our friend on many occasions over the past 2 years. Often unannounced and at different times of the day.
We have always found ourselves welcomed and our friend is happy and very well cared for. The manager and her staff appear very focused on giving residents the best care in a comfortable
clean homely environment.
We have noted that the staff treat all with respect and as the individuals they are. Our friend has benefited from the consistent level of good care and treatment and is in a much better state than when they arrived there.
We would also like to add that our friend often independently tells us that they are happy and content with their home.

Reply from Lorraine Barclay, Manager at Gratwick House

Thank you so much for this lovely review, we are over the moon to receive such a lovely review.


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Review from Edward L (Husband of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Need awareness and appropriate response is of a high order. Cleanliness and lack of unwelcome aromas are a constant. Visitors, both expected and unexpected are welcomed and always offered refreshments. All in all, a caring, well-managed care home.

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Review from S K (Daughter of Resident) published on 28 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my mum from another care home in May. I could not believe the difference in her in such a short time. The manager went through her care plan, her needs, likes and dislikes in such detail. I have never been shown the gateway before so it was a pleasure to see what Mum had been doing. I cannot
praise this home enough. All the staff are so engaging when you visit, also was shocked to see Mum walking on a frame when previously told she was unable to do so at the last home.

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Review from Sandra B (Daughter of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management was swift and proactive in response to the pandemic. 14-months on, and now able to visit my mother again, their procedures regarding safety are second to none. Despite my mother great age and deteriorating medical condition, she looks well cared for, and the staff have been instrumental in
reminding her who I am. I wouldn't;t have her anywhere else.

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Review from James (Grandson of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gratwick House looked after my grandmother. My grandmother absolutely loved her time at Gratwick and felt very much at home. The staff were fantastic at what they do and very attentive to all of my grandmother's needs. There was always this aura of a happy/fun/loving atmosphere about the place - staff
smiling, residents smiling - it really did feel like a “home”. I would often visit my grandmother at Gratwick in their beautiful garden and the staff would bring us both a cup of tea and biscuit. I would then take my grandmother for walks along the seaside in her wheelchair. The seaside is only a 2-minute walk from Gratwick, so it’s a fabulous location. Sadly, my grandmother passed away in the home. The thing that will always stay in my heart is that certain members of staff, who were not on duty that evening, came in to pay their respects to my grandmother moments after her passing. Gratwick House will always hold a special place in my heart.

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Review from Neil D (Son of Resident) published on 8 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my Mum passed peacefully today and I would like to take this opportunity to give my heartfelt thanks and love to all the staff at Gratwick, all the nurses, the management team, the doctors, the carers, the cooks, the washer-uppers for all their care and love whilst looking after Mum.
Myself,
my sister and most importantly my Mum could have asked for nothing more, you guys and girls are the real heroes, thank you.

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Current Review Score: 8.9 (8.914)

Overview of Review Score

The Review Score of 8.9 (8.914) out of 10 for Gratwick House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.914 for Gratwick House is calculated as follows: ( (32 Excellents x 5) + (3 Goods x 4) ) ÷ 35 Ratings = 4.914

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4 Points relating to the number of positive Reviews for Gratwick House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 3 Positive Reviews ÷ 4 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Gratwick House

What types of Care is Gratwick House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Gratwick House provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Gratwick House have?

There are 20 Single Rooms.

What are the Facilities & Services at Gratwick House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gratwick House to the centre of Littlehampton?

0.5 mile(s) as the crow flies, distance by road may be significantly further.