Greystoke Manor

Church Lane, Ferring, Worthing BN12 5HR
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8.3 2 Reviews
  • Greystoke Manor, Worthing
Greystoke Manor is situated in the heart of Ferring, a quiet Sussex coastal village. It is a privately owned family run business that has obtained an outstanding reputation in the area.

The staff are committed to providing the best care possible for your loved one. With their professionalism and compassion they have created a real home from home feeling at Greystoke Manor. All staff are fully qualified and are on duty 24 hours a day, with local practices providing complete medical support.

Service users spend the day as they wish and are encouraged to use the facilities, whether it's watching a classic movie in the TV lounge or getting pampered in the salon. Greystoke Manor provides a wide range of daily activities from talks by local historians to skittles in the lounge. All of the 34 rooms are en-suite and all meals are freshly prepared on the premises by the chef.

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Care Provided by Greystoke Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Ian Bradley
  • Person in charge
  • Stephanie Johnson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (31)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Greystoke Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,095 – £1,595
    • RESPITE Self-Funded Residential Care £1,195 – £1,695

  • Fees are based on an initial assessment and the room type. Please contact us for more information regarding fees.
  • (these prices are only a guideline, please contact Greystoke Manor to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please get in touch to arrange a visit 01903 700228.


  • Parking

  • A car park situated at the back of the building for visitors.


Greystoke Manor Reviews (2)

8.3

Greystoke Manor has a Review Score of 8.3 (8.308) out of 10, based on 2 reviews in the last 2 years. Over all time Greystoke Manor has 2 reviews.

Overall Experience

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Date Published

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Review from M B (Niece of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all the staff and management to be caring and treated my aunt with respect and kindness. Having previously been a Care home owner myself, I could not have asked for a better care home for my aunt.

Reply from Stephanie Johnson, Manager at Greystoke Manor

Thank you so much for taking the time to write a lovely review. We really appreciate your kind words, thank you.


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Review from A T (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother decided to go into this care home and whilst there her health gradually deteriorated due to her age but throughout her stay, the staff were caring and went out of their way to support her.
The home allowed her to personalise her room to a far greater extent than I have seen in other homes.
My Mother enjoyed the food and the people leading the activities had an engaging manner.
The manager was always available to answer any queries and was proactive in keeping me informed of any changes which was really reassuring. The staff were always polite and courteous and made me feel welcome whenever I visited. Nothing was too much trouble.
They took time and care to find out what her end-of-life wishes were and proactively liaised with the palliative care team and got the appropriate equipment when she deteriorated further.

Reply from Stephanie Johnson, Manager at Greystoke Manor

Thank you so much for taking the time to write this feedback. It was a delight to look after your mother and we are thrilled she enjoyed her time with us. Thank you for your feedback, it means a lot to us.


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Current Review Score: 8.3 (8.308)

Overview of Review Score

The Review Score of 8.3 (8.308) out of 10 for Greystoke Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.913 for Greystoke Manor is calculated as follows: ( (21 Excellents x 5) + (2 Goods x 4) ) ÷ 23 Ratings = 4.913

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.395 Points relating to the number of positive Reviews for Greystoke Manor is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 2 Positive Reviews ÷ 7.4 = 0.27

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Stephanie

Stephanie Johnson

Job Title: Manager

Joined: 2013

I have worked at Greystoke Manor for 11 years and for the last 2 years, I have taken on the role of registered Manager.


I have 25 years of care experience, and I have a dedicated team that provides personalised, safe and effective care and support to our service users. We recognise and emphasise that each service user is unique, and ensure that care and support are tailored to their individual choices and wishes. At Greystoke, we pride ourselves on being one big family, which we call the "Greystoke family". Compassion and empathy is at the heart of Greystoke.


Frequently Asked Questions about Greystoke Manor

What types of Care is Greystoke Manor registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Greystoke Manor provide?

Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Greystoke Manor have?

There are 31 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Greystoke Manor?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greystoke Manor to the centre of Worthing?

3.2 mile(s) as the crow flies, distance by road may be significantly further.